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Shangri-La Vancouver

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Traveller (849)
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Panoramas (42)
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About

#12 of 79 hotels in Vancouver
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders Gold level
Exuding sleek sophistication and full of Zen-like energy, Shangri-La Hotel, Vancouver is your urban sanctuary nestled between the mountains and the sea with a Forbes Five-Star Rating. Occupying 15 floors of the tallest building in downtown Vancouver, the hotel sits at the heart of the city’s most popular areas. Venture to nearby Robson Street for luxury shopping, take in the stunning nature Vancouver is known for at Stanley Park or revel in the nightlife on Granville Street – all within walking distance. Relax with a unique blend of treatments inspired by the natural beauty of Vancouver and British Columbia’s indigenous well-being traditions at Chi, The Spa or delight in a healthy smoothie at Ginger Juice Bar.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's television networks
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Hot bath
Outdoor pool
Heated pool
Yoga room
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Trendy
Languages Spoken
English, Chinese
Hotel links
Special Offer:Exclusive Member Rate

Location

1128 West Georgia Street, Vancouver, British Columbia V6E 0A8 Canada
Shangri-La Vancouver
4.5
4.5 of 5 bubbles2,227 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of the city, Shangri-La Vancouver is celebrated for its exceptional service, with guests frequently lauding the staff's helpfulness and rapid response to requests. The hotel's immaculate cleanliness and luxurious amenities are also highly praised, contributing to a serene and elegant atmosphere. Although opinions on value diverge, the prime location near Coal Harbour and local attractions is a definite draw. The hotel's comfortable and spacious rooms with high-end amenities, such as electronic blinds, are popular among travelers, despite some suggestions for minor enhancements.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Attentive
Amenities
Well-appointed
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2,227Reviews27Q+A100Room tips
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ryphanti wrote a review Mar 2024
Edmonton, Canada1 contribution
Had an excellent stay at the Shangri-La Vancouver. The staff and amenities were excellent. The note is well maintained. The staff are friendly and efficient. The room was spacious and clean. L’Occitaine bath products. Nespresso machine. Complimentary Flow water. Highly recommend.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded 2 weeks ago
Dear ryphanti, We are truly delighted to hear that you had an excellent stay with us, enjoying our amenities, specious rooms and was able to experience the personalized service from our colleagues. We hope to have the opportunity to welcome you back again soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrea7668 wrote a review Mar 2024
2 contributions
Had the best time celebrating our anniversary. The staff were genuinely kind and attentive throughout, from the beginning to end of our stay. Kriss at the front desk was extra helpful! Not to mention the hotel itself is beautiful. Location is as central as it gets.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded 4 weeks ago
Dear Andrea7668, Thank you for choosing to celebrate your anniversary at the Shangri-La Vancouver! We are elated to hear that you were able to experience the kind hospitality our team has to offer. We will pass on your feedback to Criss at the reception as I know that he will be humbled by your kind words. We hope to welcome you back again soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nickienickglobal wrote a review Feb 2024
Houston, Texas40 contributions69 helpful votes
I was torn between this hotel & the paradox but THIS was better and here’s why… Well easy answer you can party across the street and paradox (it’s literally feet away)…& then you can go to quiet Shangri-La for privacy! Location: it took 20-30 minutes to get here from the airport & it’s in the PERFECT location. You’re in the best area here with restaurants, stores, & dispensaries…if that’s your thing & everything is walkable. Also it’s easy to catch an Uber from here, although you may not need it contingent on what you’re trying to do as far as entertainment/work. Rooms: spacious and very clean! I loved the fact our room had a balcony and we requested a higher up room to enjoy the view of the city. Food: room service was delicious…the food quality is what you’d expect for a 5 star stay! Also be sure to go to the bar near the pool for fresh juice. Service: 10 out of 10 the staff is attentive and very very helpful! I have no complaints. This hotel is perfect for business to get some work done or even if you’re visiting Vancouver for holiday/vacation!
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Feb 23, 2024
Dear nickienickglobal, What a lovely feedback! Thank you for choosing to stay at the Shangri-La Vancouver. We are glad to hear that we met your expectations during your recent stay with us, enjoying our perfect location close to restaurants and retail stores, spacious and clean guest rooms and our outdoor pool on our wellness area. We hope to welcome you back again soon! Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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601philipp wrote a review Feb 2024
Irvine, United States11 contributions8 helpful votes
The Shangri-la Vancouver! Was absolutely amazing! The rooms are so nice! The sheets and mattress are so soft! I just love it so much!!! The restaurant was so yummy! The customer service was so amazing! When my son got a minor cough! They gave him a lemon water! Which actually worked! I can’t Thank you more! This stay pleased me and my family so much! I would definitely stay here!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Feb 2, 2024
Dear 604philipp, What a lovely feedback! We are delighted to hear that you enjoyed our nice rooms, soft sheets, amazing customer service and yummy food at Carlino restaurant. We hope to have the opportunity to welcome you and your family again in the future. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paula F wrote a review Jan 2024
Bellingham, Washington6 contributions1 helpful vote
Wonderful hotel from the moment of arrival to departure. Even enjoyed the rooftop pool and hot tub in the early morning January sprinkles. Our room had a great city view with balcony. We were very impressed with restaurant Carlino. We were there for Dine Out Vancouver Festival and the four course dinner was amazing. So many great tastes. We will be back to try the Chef chooses option.
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Jan 29, 2024
Dear Paula F, What a lovely feedback! We are happy to hear that you had a wonderful time during your recent stay with us and was able to enjoy our outdoor pool and hot tub, great city view and dine out at Carlino. We hope to see you again soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Road28444399359 wrote a review Jan 2024
1 contribution
The service was incredible from the moment we checked in. As an Expedia Gold member, I received perks like a free upgrade, which was given to me without my asking. Tracy, who helped us, was very friendly and even texted me to ensure our stay was going well. The valet team was extremely friendly, as was the rest of the hotel staff. I was very impressed with the service at the Shangri-La Vancouver, and I will definitely stay there again.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Jan 10, 2024
Dear Road28444399359, We are delighted to hear that you had an incredible stay with us from the moment you checked in and enjoyed your complimentary upgrade and personalized service from Tracy and our entire team. Thank you for sharing your feedback on TripAdvisor and we wish to welcome you back soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jet98851 wrote a review Dec 2023
4 contributions
Everything is about this hotel is 5 stars, especially making you feel like you’re the only one. The attention to details about their customer care… and they are so ingratiating, I absolutely loved my stay and I look forward to visiting again. Let’s not forget Carlino’s Italian restaurant located in the hotel… excellent.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Jan 2, 2024
Dear Jet98851, Thank you very much for the lovely feedback. We are delighted to hear that you had a lovely stay with us and that our team was able to make you feel very welcomed during your recent stay. We cannot wait to welcome you back at the Shangri-La Vancouver soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris F wrote a review Dec 2023
San Francisco, California19 contributions22 helpful votes
Every aspect of my stay was truly wonderful, and I can confidently say it was thanks to the outstanding service and hospitality provided by Shangri-la's staff. The warm welcome and efficient check-in process including the valet. The impeccably clean and comfortable room with all the amenities I needed. The friendly and helpful staff who went above and beyond to make sure I had everything I needed, including an umbrella when it was raining outside. The delicious meals and impeccable service at the Carlino restaurant. The overall atmosphere of the hotel, which was relaxing, luxurious, and welcoming. I will definitely recommend Shangri-la to anyone who is looking for a fantastic hotel experience in Vancouver.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Dec 29, 2023
Dear yzerwing, We greatly appreciate the time and effort taken to share this kind feedback. I'm pleased you enjoyed the warm welcome and hospitality of our colleagues, clean and comfortable room and delicious meal at Carlino restaurant. Personalized hospitality is our number one priority, and I am glad to hear that you experienced the best our team has to offer. Be assured that I will share your very kind review with the entire team. We look forward to welcoming you back very soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sooklow wrote a review Dec 2023
Vancouver, British Columbia2 contributions
My family had a wonderful time staying at the hotel. The service was great. Staff are very helpful and politeness. House keeping done a great job. My dog was happy with his own bed provided by the hotel. The bed must be comfortable or else he would not rest there are the time. Mr. Charlie (concierge) is so comfortable to talk to. Overall, we had a good time.
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Dec 5, 2023
Dear sooklow, It is very nice to hear that you and your family had a wonderful time staying with us. We are truly honored to hear that our lovely colleagues was able to provide great and polite service, specially Charlie at the Concierge desk. We hope to welcome your entire family and your dog to Shangri-La Vancouver again soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Geneviève Bédard wrote a review Dec 2023
Bromont, Canada193 contributions104 helpful votes
Shangri-La oh how I love thee! Let me count the ways... soundproof rooms, fluffy duvets, cloud-like mattress, huge & hot bath, the lady that makes the smoothies in the morning at the gym, the old ladies that all gather in the hot tub yapping away, the delicious smell that permeates the entire hotel, the delicious food at the restaurant and its hilarious waiter. I will return soon I hope!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Martin, General Manager at Shangri-La Vancouver
Responded Dec 5, 2023
Dear gennieb, We are truly delighted that you found a few ways to love your stay with us, enjoying our fluffy duvets, cloud-like mattress, deep soaking tubs and our lovely colleagues who you met during your recent stay with us. We cannot wait to welcome you back to Shangri-La Vancouver real soon. Kind regards, Kate Martin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$488 - C$953 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la hotel vancouver
LOCATION
CanadaBritish ColumbiaVancouverWest End / Robson Street / Central
NUMBER OF ROOMS
119
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Shangri-La Vancouver - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Shangri-La Vancouver
Which popular attractions are close to Shangri-La Vancouver?
Nearby attractions include Bill Reid Gallery Of Northwest Coast Art (0.3 km), Vancouver Downtown (0.3 km), and Robson Street (0.2 km).
What are some of the property amenities at Shangri-La Vancouver?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La Vancouver?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La Vancouver?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Shangri-La Vancouver?
Conveniently located restaurants include Alouette Bistro, Black + Blue, and Bacchus Restaurant & Lounge.
Are there opportunities to exercise at Shangri-La Vancouver?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Vancouver have airport transportation?
Yes, Shangri-La Vancouver offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Shangri-La Vancouver located near the city centre?
Yes, it is 0.8 km away from the centre of Vancouver.
Are any cleaning services offered at Shangri-La Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Vancouver offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.