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Shangri-La Hotel, Vancouver

1,779 reviews
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Traveller (626)
Room & Suite (582)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(44 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,779)Write a Review
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481 - 485 of 1,657 reviews
Reviewed 11 January 2016

A true 5 Star hotel in a great location in Vancouver CBD. The staff were excellent at every level of service. We travel extensively and have never been this impressed with hotel service and staff generally. I would highly recommend.

2  Thank geoff_and_tonya
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 January 2016

Dear geofftanyac, Thank you for your comments about our staff's services. They are truly our hotel's gem and it is so nice to hear this from our guests as well. We hope to see you again at the Shangri-La Hotel, Vancouver!

Reviewed 10 January 2016

I was lucky enough to again be able to spend New Year's eve this year at the excellent Shangri-La in the heart of Vancouver - we had a fabulous meal at Market and a beautiful room to relax in. Our New Year's eve meal at...More

1  Thank ireland1991
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 January 2016

Dear ireland1991, Thank you for taking time in writing about your recent experience with us. I am glad that you have decided to celebrate New Year's Eve again at the Shangri-La Hotel, Vancouver and wish that this will be one of your traditions every year....More

Reviewed 4 January 2016

Shangri-La Vancouver has the trifecta: location, amenities, service. All three are 5-star. And with the current USD > CAD exchange rates, a luxurious stay in one of the Pacific Rim's most vibrant cities is an incredibly good value for money. My only negative was the...More

Review collected in partnership with shangri-la.com
2  Thank lakeshoredriver
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 13 January 2016

Dear lakeshoredriver, Thank you for your review. We are glad that you enjoyed our amenities and services during your recent stay with us. I sincerely apologise that our mattress was not comfortable enough for you. We are currently looking into replacing them as needed. We...More

Reviewed 2 January 2016

Having recently stayed at the Shangri-La in Toronto I was looking forward to an equally exceptional experience, which buy and large was the case. This is a hotel of superlatives, from the welcoming staff to the quality baked-in to every single thing you can see...More

2  Thank Mark_n_Dale
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 12 January 2016

Dear Mark_n_Dale, Thank you for taking time in writing about your recent experience with us. We are very pleased that you have decided to stay with us after your pleasant stay at the Shangri-La Hotel, Toronto. We are very happy that you have enjoyed our...More

Reviewed 1 January 2016

Shangri-La Vancouver is THE place to celebrate New Year's Eve in Vancouver. This hotel offers understated luxury in an elegant way. You can not find more personalized service anywhere. The rooms look brand new, even thought the hotel has been open 7 years. The best...More

2  Thank NVladybug
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 12 January 2016

Dear NVladybug, Thank you for your review. We are pleased to have you celebrate the New Year's with us and that you enjoyed your room. We hope to see you again at the Shangri-La Hotel, Vancouver!

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19596979899332
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$279 - US$790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$279 - US$790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (626)
Room & Suite (582)
Dining (54)
Pool & Beach (20)
Amenities (36)
Business Centre & Event Rooms (3)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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Katie M
28 October 2017|
AnswerShow all 3 answers
Response from smdoctoroff | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Gabriel W
12 May 2017|
Answer
Response from Magmosh | Reviewed this property |
You would need to contact the hotel directly. I'm not sure.
0
Votes
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Room Tips
"Ask for the room with the bathroom that has windows. The view while taking a bath is beautiful."
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"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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"High Floor, Deluxe Rooms are spacious"
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