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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,565 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Vancouver
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Showing 1,457: English reviews
A TripAdvisor Member
1 review
Reviewed 18 May 2015

The staff were excellent, the location was within walking distance of most places of interest. Food and beverage was very nice and the lounges comfortable. Rooms were clean and well appointed. Floor staff were very quiet and courteous as were all staff. Management were always ready to hear your comments and pleasant. The only issue was the building that was...

Review collected in partnership with shangri-la.com
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Thank A TripAdvisor Member
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TripAdvisor Member, We greatly appreciate the time you took to share this feedback. It is our goal to provide impeccable service from the moment you step into our hotel. I'm very pleased to hear that you enjoyed the all-day dining in MARKET by Jean-Georges, spacious guest rooms, and helpful service provided by our team. I do apologize for any...

Dubai
Reviewed 17 May 2015

Excellent recent experience in this hotel. The staff were friendly and efficient and the Concierge was very well versed with the city and had us doing a lot at our own pace so we could enjoy our Honeymoon - would definitely go back one day!

Review collected in partnership with shangri-la.com
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Thank m3pad
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear mepaddon, Thank you very much for taking the time to share this kind feedback. I'm thrilled to hear that you chose Vancouver, and Shangri-La, as your honeymoon destination! It is our goal to provide impeccable service from the moment you step into our hotel, and make every special occasion that much more memorable. We appreciate your recommendation to return,...

Katoomba, Australia
Reviewed 16 May 2015

We were in Vancouver for just 1 night and had a wonderful time. The service from everyone was fantastic and the room was a really nice size and very clean. The bathroom was big, beautiful and spotless. We had drinks and cheesecake in the lounge and the food and drinks and service were exceptional. Can't wait to go back and...

Review collected in partnership with shangri-la.com
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1Thank 135met
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear 135met, Thank you for taking the time to share this kind feedback. I'm very pleased to hear that you felt comfortable and at home in our spacious guest rooms, and you enjoyed some cocktails and dessert in Xi Shi Lounge, where we have live entertainment daily. We look forward to welcoming you back to Vancouver again soon.

Reviewed 15 May 2015 via mobile

Our son was turning 10 that month and we decided to suprise him with a luxury hotel night stay. Naturally we looked at high end hotels in downtown vancouver, and this was listed basically at the top. We booked immidiately. We wrote in the comments that it was our sons birthday. We arrived, the valet service was prompt and very...

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Thank Richmond69er
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Richmond69er, Thank you very much for taking the time to share this feedback. I'm humbled to hear that you chose our hotel to celebrate your son's milestone birthday, and that we could add to the celebrations in any way. We greatly value your recommendations to friends and family, and look forward to welcoming you back to the hotel again...

Vancouver, Canada
Reviewed 14 May 2015

Was in town for a convention and stayed here one evening. They made us feel like we were the only guests staying at the hotel. Room has all we needed and more. Wowed us!!!!! Great location too. Shops and restaurant's all within walking distance. Service! Service!! Service!!!

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Thank SunLovers_Van
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear SunLovers_Van, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is memorable. We...

London, United Kingdom
Reviewed 13 May 2015

We stayed in this hotel for two days in March in our way to Whistler. This hotel is without doubt is one of the best hotels I've stayed. The staff is really really good and professional. One of the days it was my daughter's birthday. When we came back from dinner we found a beautiful cake in the room with...

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Thank LondonGotravel
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear LondonGotravel, Thank you for sharing this kind feedback from your recent family vacation. I'm very pleased to hear that we could enhance the celebrations for your daughter's birthday, and that you made new memories together in Vancouver. We hope to welcome you back to Vancouver again soon.

Middelfart, Denmark
Reviewed 12 May 2015

This hotel was, without doubt, the best hotel I've ever visited. The rooms were nice, the view was amazing, the pool was fantastic, and the staff was definitely fantastic! They seemed as if they worked as city guides as much as hotel staffs, and every time they recommended a restaurant or a point of interest, it was magnificent. This is...

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Thank Alexander H
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Alexander H, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, urban city views, heated outdoor pool, and that you were able to take advantage of the local knowledge that our concierge team and staff have to offer. Thank you very much...

Metro Van
Reviewed 11 May 2015

We came to celebrate a milestone birthday and it was amazing. My husband loved every minute and hit a new level of relaxation. In-room breakfast was definitely the highlight. Exactly on time and soooooo good! Love the bathrooms!

Review collected in partnership with shangri-la.com
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Thank HappyWife2015
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear HappyWife2015, Thank you for taking the time to share this kind feedback. I'm very humbled to hear that you chose Shangri-La Hotel, Vancouver to celebrate your milestone birthday. It is our goal to provide impeccable service from the moment you step into our hotel, and make every special occasion that much more memorable. We hope we have an opportunity...

Calgary
Reviewed 8 May 2015

This was my second time staying at this hotel for the BMO Vancouver Marathon. The first time I stayed here the experience was excellent. The rooms were nice, with heated marble floors and the staff were very helpful, definitely 5 star. The TV didn't work the first night of our stay last year but we received complimentary breakfast. I came...

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Thank calgaryGirl25
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear calgaryGirl25, I very much appreciate the time and effort you have spent to share your feedback. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit. I do apologize that you did not receive the prompt servicing of the guest room that our guests typically receive. Your experience at our Health Club...

London, United Kingdom
Reviewed 4 May 2015

We stayed in Shangri La hotels in the Far East many times and always were happy/satisfied. In Vancouver it was an obvious choice...hotel has excellent location and great reputation. Modern building with friendly and helpful staff. We stayed in 1 bedroom suite which has balcony as well. The suite was big, well equipped, quiet and very comfortable. Excellent service. Breakfast...

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Thank Robert F
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Robert F, Thank you for taking the time to share this detailed and positive feedback. It is our goal to provide impeccable service from the moment you step into our hotel and I'm delighted to see that you were able to enjoy the facilities and services we had to offer, including your private outdoor balcony, tranquil guest room, deluxe...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $340 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Ctrip TA, Agoda, Priceline, Cheap Tickets and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
 of 5 bubbles SeanL15, 7 Mar 2017 | Read review
“Ask to be upgraded to a suite”
 of 5 bubbles slg2if, 5 Mar 2017 | Read review
“Corner rooms”
 of 5 bubbles J&J-HFV, 9 Feb 2017 | Read review
“high floor”
 of 5 bubbles nadiyalal, 26 Jan 2017 | Read review
“I had a room on the 7th floor - was quiet. Last time I was higher, but I honestly didnt notice any significant difference.”
 of 5 bubbles RobTravels416, 24 Jan 2017 | Read review
5 of 5