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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,564 Reviews from our TripAdvisor Community

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Showing 1,456: English reviews
Vancouver, Canada
Reviewed 6 April 2015 via mobile

Shangri la Vancouver. Where do I begin, let me start off by saying you have to stay at this hotel it's a must. The Shangri-La Hotel exceeded all expectations from the beginning when you check in to when you're leaving. The staff are extremely attentive to detail, helpful, professional and courteous. Such a wonderful place, the room spectacular. The Shangri-La...

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Helpful?
2Thank Andyneedsadrink
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Andyneedsadrink, Thank you for taking the time and effort to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. We want to ensure that you feel as comfortable with us as you would be in your...

Appenzell, Switzerland
Reviewed 6 April 2015

I was a little apprehensive. After having stayed at the Shangri La Kowloon, I lost my trust in the brand. I booked Vancouver with great reservation. But the hotel proved me wrong. Very nice and friendly concierges that always adressed me by the name, speedy check-in, well maintained room with cleaning in the morning and turn down in the evening,...

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Thank philosion
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear philosion, Thank you for taking the time to share this feedback from your recent stay with us at Shangri-La Hotel, Vancouver. I'm grateful to hear that you gave us an opportunity to restore your trust in the Shangri-La brand, and our team in Vancouver exceeded your expectations. My apologies for the delayed check-out experience, I have addressed this with...

Toronto, Canada
Reviewed 2 April 2015

Staff do a great job of taking care of their customers. The rooms are small but very well equipped. Beds are perfect and so are the pillows. I probably would not rebook as I felt the rooms a bit too small for me. This is still an excellent hotel though, they really do work hard at satisfying your needs.

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Thank Rockrobbie
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Rockrobbie, Thank you for taking the time to share this feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. My sincere apologies that our guest rooms did not meet your personal needs; our rooms are amongst some of the largest in...

London, United Kingdom
Reviewed 1 April 2015

My first exoerience in a 5* hotel was the Shangri-La Bangkok, and the memory has stayed with me for many years. I was therefore really excited at the prospect of staying with this chain again. Check in was smooth, staff really attentive and I was upgraded to a 1 bed suite. The rooms are lovely, very Asian, bathroom huge, amenities...

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Thank DeboraTravels
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear DeboraTravels, Thank you very much for taking the time to share this detailed feedback, I'm delighted to hear that you have stayed at our sister property in Bangkok, it is a stunning property. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm disheartened to hear that we weren't able to...

Washington DC, District of Columbia
Reviewed 1 April 2015

I had the privilege of staying at this hotel for a business trip. It is truly a gem. The ambience is subdued, the staff gracious and the location is excellent. when I requested my car brought around at 4:30AM, it was there waiting for me, right on time. I look forward to my next stay.

Review collected in partnership with shangri-la.com
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Thank Angela J
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Angela J, Thank you for taking the time to share this kind feedback from your recent business trip to Vancouver. We can appreciate that business trips often require unusual travel times, including early mornings, so I'm glad to hear that our team was able to help accommodate your business needs. Thank you for your kind recommendation to return, we...

seattle
Reviewed 31 March 2015

every detail was perfect and the stay couldn't have been better. Front desk was exceptional and friendly. We mentioned that it was a special weekend (our anniversary) on check in and they surprised us by upgrading us to a junior suite with a great view. The Breakfast in the restaurant was amazing and service was outstanding. Perfect weekend from a...

Review collected in partnership with shangri-la.com
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Thank bbjmb13
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear bbjmb13, Thank you for taking the time to share this very kind feedback. I'm humbled to hear that you chose to celebrate such a momentous occasion with Shangri-La Hotel, Vancouver, and I am pleased to know that we played a small part in making it a memorable one. We look forward to welcoming you back to the hotel again...

Brooklyn, New York
Reviewed 31 March 2015

I loved everything about my stay at Shangri-La Vancouver. Understated luxury, you can't help but keep on discovering little touches in the room. Very nice Occitane amenities; the robes and slippers were so luxurious too. Bottled waters and bookmarks with the turn-down service were lovely touches. We had breakfast at Market - the french toast is must try! As we...

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Thank Farfallasnitch
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Farfallasnitch, Thank you for taking the time to share this very kind feedback from your recent trip to Vancouver. I'm very pleased to hear that you and your family enjoyed our guest rooms, including the L'Occitane bathroom amenities, water and Shangri-La bookmark provided upon turn-down, and our deluxe breakfast at MARKET by Jean-Georges. From the moment our guests arrive,...

Austin, Texas
Reviewed 31 March 2015

We spent two nights at the Shangri-La Vancouver. The first morning we were greeted with a card at the door that said since we had our do not disturb light lit the room wasn't serviced and we had to call housekeeping to get it serviced. It was 8:30 in the morning! We called housekeeping and told them we were leaving...

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1Thank AustinJudith
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear AustinJudith, Thank you for taking the time to share this detailed feedback. I'm very happy to hear that you enjoyed the Face Changing Opera performance in our Xi Shi Lounge, the only place you will see this rare performance art in Canada. Please trust that I have addressed your concerns regarding the Internet connection and Business Centre with the...

Seattle, Washington
Reviewed 30 March 2015

We just spent an amazing weekend at this beautiful hotel. Already upon arrival we felt like coming home although we've never been there before!! Everyone was treading us so well...even the housekeeping attendant greeted us by our name when we came out of our room door in the morning. Thank you!

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Thank lovetravelling1001
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear lovetravelling1001, Our sincerest thank you for taking the time to share your experience about your recent stay. It is our goal to provide impeccable service from the moment you step into our hotel. I am pleased to hear that you received a warm and personal welcome from all members of our team, allowing you to feel as comfortable as...

Vancouver, Canada
Reviewed 29 March 2015

This is a beautiful, very modern and well appointed hotel that is perfectly located in the heart of downtown Vancouver. What puts it in a class of it's own is the outstanding, attention to detail in the service provided by all levels of staff. You will truly feel like an honored and valued guest.

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Thank VanGoGal
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear VanGoGal, Our sincerest thank you for taking the time to share this kind feedback from your recent business trip to Vancouver. We know how important it is for business travellers like yourself to have a central downtown location, so I'm happy you found our proximity to the business district convenient, and the hospitality received from our team exceeded your...

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $340 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Shangri-La Hotels and Resorts, Ctrip TA, Priceline, Cheap Tickets, Agoda and Jetsetter so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Vancouver staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Vancouver staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell the receptionist what you prefer and they'll make sure you're taken care of. Shangri La will do all they can to meet your needs.”
 of 5 bubbles SeanL15, 7 Mar 2017 | Read review
“Ask to be upgraded to a suite”
 of 5 bubbles slg2if, 5 Mar 2017 | Read review
“Corner rooms”
 of 5 bubbles J&J-HFV, 9 Feb 2017 | Read review
“high floor”
 of 5 bubbles nadiyalal, 26 Jan 2017 | Read review
“I had a room on the 7th floor - was quiet. Last time I was higher, but I honestly didnt notice any significant difference.”
 of 5 bubbles RobTravels416, 24 Jan 2017 | Read review
5 of 5