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Shangri-La Hotel, Vancouver

1,757 reviews
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Traveller (610)
Room & Suite (495)
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Overview
  • Excellent82%
  • Very good12%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“chi spa”(43 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,757)Write a Review
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All reviewsmarket restaurantchi spamarket by jean georgeslower lobbybathroom mirrorurban farestreet levelbeautiful hotelone bedroom suitenespresso machinehotel experiencesteam roomconcierge staffbreakfast was includedvalet parkingturn down servicefitness center
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561 - 565 of 1,636 reviews
Reviewed 29 August 2015 via mobile

Superb service with very friendly staff. Rooms very comfortable with great slow dimming lights and automatic curtains. The pillows are glorious. A very personal, attentive touch by all staff. Concierge was great with advice on restaurants and specific shop locations. Highly recommended.More

Thank ParkdaleHorsedoc
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear ParkdaleHorsedoc, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities including one-touch technology controls, and d’Porthault French linens. I'm happy that you were able to...More

Reviewed 28 August 2015 via mobile

Location: near plenty of restaurants, luxury fashion stores. Useful Urban Fare luxury supermarket next to hotel. 10 min walk to Canada Place (ferries, tourist info), and 15min walk to Stanley Park. Super central, down town location Service/Concierge: best in class. Absolutely flawless service from front...More

Thank Rishil P
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear Rishil P, We greatly appreciate the time and effort taken to share this kind and very detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your...More

Reviewed 27 August 2015 via mobile

Spent three nights at this wonderful hotel. The hotel was cean, comfortable with very professional staff. The food was delicious and the service always excellent. The hotel is also well positioned for accessing the many sights of Vancouver.More

Thank Bill_Vanessa
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear Bill_Vanessa, Thank you very much for your kind feedback from your recent stay in Vancouver. It's great to hear that you were wowed by the service and hospitality received from our team. It is our goal to provide impeccable and personalized service from the...More

Reviewed 25 August 2015

Spent four wonderful days in late August 2015. Highly recommended hotel in a great location a couple of minute walk from Canada Place and Gastown. Our room was nicely laid out and comfortable. The Spa is gorgeous and services were incredible. Restaurant served delicious breakfast...More

1  Thank JesterMike
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 27 August 2015

Dear JesterMike, We greatly appreciate the time and effort taken to share this kind feedback.It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm pleased that you enjoyed our spacious guest rooms, central downtown location, and found time...More

Reviewed 25 August 2015

Spent one night at the Shangri-La in Vancouver following our 7 night Alaskan Cruise in early August. To begin with, we transferred from the cruise ship terminal via taxi to the hotel… our taxi driver was not familiar with the hotel (that should have been...More

3  Thank Peter S
Response from Kari K, General Manager at Shangri-La Hotel, VancouverResponded 31 August 2015

Dear Peter S, Thank you very much for the time and effort you took to share this kind feedback. My sincere apologies for the confusion upon check-in, this is quite surprising as most Vancouver taxi cabs are quite familiar with the location and entrance of...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$249 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$249 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (610)
Room & Suite (495)
Dining (53)
Pool & Beach (18)
Hotel & Grounds (395)
Bathroom (83)
Business Centre & Event Rooms (3)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
Katie M
28 October 2017|
AnswerShow all 3 answers
Response from smdoctoroff | Reviewed this property |
Hi Katie: As the very attractive pool is located outdoors, the only "reasonable way" that it can be "all season" is if you have access to a "wet suit"-- or have a Polar Bear like tolerance for chilly water!! I hope that... More
0
Votes
YukonSloMo
5 October 2017|
AnswerShow all 2 answers
Response from greatholsAsia | Reviewed this property |
I can't answer that either I'm afraid. We are members of Golden Circle and although we don't necessarily get any discounts, very rarely actually, you can sometimes get an upgrade and very often a late check out. The whole... More
0
Votes
Gabriel W
12 May 2017|
Answer
Response from Magmosh | Reviewed this property |
You would need to contact the hotel directly. I'm not sure.
0
Votes
Room Tips
"The hotel offers accessible rooms which are really well appointed."
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"Get a room that suits your needs. Even the basic rooms are really good."
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"High Floor, Deluxe Rooms are spacious"
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"Breakfast recommended & pool heated year round"
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