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Coast Coal Harbour Hotel by APA

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Coast Coal Harbour Hotel by APA
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1,850 Reviews from our TripAdvisor Community

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Showing 1,696: English reviews
Vancouver, Canada
Reviewed 4 January 2016 via mobile

This hotel is environmentally friendly. The products for bathing are eco friendly and disposal baskets separate out categories of paper and waste. The decor of the room is new with appealing soothing colors. Free robe for use and available for purchase. Bed linen very comfortable. Single coffee maker with complimentary Starbucks coffee and tea. Fridge for storing food. If you...

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Helpful?
Thank HofCNP
Kathryn M, General Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for your 4 star rating and your detailed feedback. If there is anything that we could do better to ensure a 5 star rating during your next stay, please feel free to contact the hotel directly. Warm regards, Kathryn

Vancouver
Reviewed 4 January 2016

From the moment we were greeted by the parking personnel our stay at the Coast Coal Harbor Hotel was wonderful. The room was fantastic, stayed on the 20th floor and the view was very nice. Room décor is modern and clean. Cleaning staff stopped by to give us bottled water and chocolates and to ask if there was anything we...

Review collected in partnership with Coast Hotels
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Helpful?
2Thank James F
Kathryn M, General Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for your rave review! You have touched on all of the key things that we focus on to provide an excellent guest experience. We look forward to welcoming you back soon. Warm regards, Kathryn

Langley, Canada
Reviewed 3 January 2016

We stayed at the Coast Coal Harbour Hotel to attend a New Year's dance at the Fairmont Waterfront. The location was convenient but our room could have been better. We were given a wheel chair accessble room, which meant that we did not have a bathtub in the bathroom nor many furnishings such as dresser, relaxing chairs, etc. We were...

Review collected in partnership with Coast Hotels
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Helpful?
Thank Nancy5982
Kathryn M, General Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear guest, Thank you for your feedback. Our apologies for being unable to provide you with a bathtub on New Years Eve. Unfortunately due to the hotel being completely full that night, if a specific request was not provided at time of reservation we were unable to make room moves on the same day. I hope you will choose to...

Vancouver
Reviewed 2 January 2016

Great location and the price is a more affordable that other hotels in the area. Hotel parking is very expensive and valet only. Doesn't match the rest of the hotel. Rooms are basic and clean. Front desk staff are very friendly and helpful. It's nice that they have full size toiletries in the washroom. Free wifi. The restaurant is decent....

Review collected in partnership with Coast Hotels
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Helpful?
Thank Shy15
Kathryn M, General Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for your comments. If you would like to contact the hotel directly to provide feedback on how to turn your stay from an experience of a 3 to an experience of a 5, we would welcome your suggestions. Warm regards, Kathryn

Truckee
Reviewed 1 January 2016

We brought our dog and booked thru BringFido.com, which is a great site. However, I think hotels have a nerve to charge $25 too $35 per night for the dog. It should be a free service recognizing the hotel gets a lot more business by welcoming dogs and their people. We got there and had a tiny room and no...

Review collected in partnership with Coast Hotels
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Helpful?
Thank dustythedog
Kathryn M, General Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for your feedback. I'm sorry that you were disappointed with the pet fee charged for your dog. This is a very common charge in hotels to cover the additional expenses occurred from fur on the bed, moisture or mud on the carpets, and food that is often scattered (to name a few common occurrences). I travel...

Canberra, Australia
Reviewed 29 December 2015

I had 3 very pleasant and relaxing nights in a premium room in December 2015. The hotel is in a great location within easy walking distance of anywhere. The staff were hospitable and friendly. In room and local dining options were excellent with lots of healthy options. I'd definitely stay here again if I return to Vancouver.

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Helpful?
2Thank BJ405
Sameer M, Front Office Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for your amazing feedback and for your kind comments about our staff. We are very proud of our restaurant and as you noted the menu options are excellent. We appreciate your continued support to the Coast Coal Harbour. Sameer.

Burnaby
Reviewed 29 December 2015

I had a terrible experience at check in and check out at this hotel. I had prepaid the room and tax prior to checking into the hotel. When I went to check in I provided my credit card to keep on file for any incidental charges which is standard for any hotel booking. The front desk lady made me pay...

Review collected in partnership with Coast Hotels
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Helpful?
2Thank Hannah B
Sameer M, Front Office Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Hannah, Thank you for your valuable feedback and for reaching out to me directly with regards to your stay. We hope to welcome you again to the Coast Coal Harbour. Thank you Sameer.

Orford
Reviewed 27 December 2015

Can't recommend enough. Staff was very very helpful and very kind, we need more people like this! Affortable yet very nice rooms. Location is very good close to waterfront and canada place. All public transport close by.

Review collected in partnership with Coast Hotels
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Helpful?
1Thank louisd340
Kathryn M, General Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for your great review on Tripadvisor. It is wonderful to hear that our ambassadors made you feel welcome and gave you the help you needed during your stay. We hope you choose us again in your future travels. Warm regards, Kathryn

Nanaimo
Reviewed 22 December 2015

The service upon check-in was prompt and friendly. The room was very clean and comfortable. Secured elevators. Good location - easy walk to shopping, food, waterfront, float planes, and Vancouver Conference Center. Room service was very timely, and the food was great. Speedy assistance from valet services, but somewhat expensive at $30/night plus taxes. Be aware - there is no...

Review collected in partnership with Coast Hotels
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Helpful?
Thank 491lorih
Sameer M, Front Office Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for your generous and kind comments about the Coast Coal Harbour and our wonderful ambassadors. We are happy that our product and our team made a lasting positive impression on your stay. We look forward to welcoming you back. Warm Regards Sameer

Winnipeg, Canada
Reviewed 18 December 2015

We stayed the night in Vancouver on the way to Hawaii at Coast Coal Harbour Hotel and it was fantastic! I wish I could remember the name of everyone who was so helpful. First when we got there the gentleman who registered us, upgraded us to a room with a view, and oh what a view! He was so kind...

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Helpful?
2Thank Lynn H
Sameer M, Front Office Manager at Coast Coal Harbour Hotel by APA, responded to this review

Dear Guest, Thank you for this amazing review of your stay at our property. We are happy that you enjoyed your time with us and our ambassadors and the hotel left a lasting impression on you. We look forward to welcoming you back in the future and hope you enjoy your time in Hawaii. Regards Sameer.

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcoming and spacious, the Coast Coal Harbour Hotel by APA is Urban Style Hotel concept that combines city sophistication with West Coast comfort. It's fresh, it's modern, and it has Vancouver at its doorstep with the best of everything the city has to offer. Places like Stanley Park, Gastown, the Vancouver Art Gallery, Vancouver Convention Centre and the shopping district of Robson Street. The Coast Coal Harbour Hotel by APA is an urban retreat in downtown Vancouver. With 20 storey's boasting 220 modern, spacious guest rooms and all the amenities you've come to expect from Coast Hotels. Each of the guest rooms at our downtown Vancouver hotel features floor-to-ceiling windows, Electric Bidet Seat(TOTO(R) Washlet), 55" flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality. These high quality amenities are signature features of APA Hotel in Japan and unique to APA's Urban Style Hotel concept. Our rooms come with complimentary wireless Internet and a range of modern amenities. You'll also have access to our top-notch fitness center, pool and hot tub-not to mention our signature Prestons Restaurant + Lounge, the perfect spot to drink, dine and dish about your Vancouver experience. A 5,000 square foot ballroom and conference centre includes 20-foot-high north-facing windows accented by coloured glass, creating a bright and airy environment. Private boardrooms, business centre, fully equipped gym with locker room, and a landscaped roof deck with an outdoor lap pool and hot tub have been designed with your comfort in mind. We encourage you to come visit one of the newest hotels in downtown Vancouver. And to enjoy the best that our city has to offer! ... more   less 

Additional Information about Coast Coal Harbour Hotel by APA

Address: 1180 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada (Formerly Coast Coal Harbour Hotel)
Region: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Price Range: $177 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coast Coal Harbour Hotel by APA 3.5*
Number of rooms: 220
Reservation Options:
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Hotel Style:
#11 Business Hotel in Vancouver
#21 Romantic Hotel in Vancouver
#27 Family Hotel in Vancouver
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Questions & Answers

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Questions? Get answers from Coast Coal Harbour Hotel by APA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1115 had a perfect view of the harbour and the tip of Stanley Park”
  • View of the harbour and the tip of Stanley Park
 of 5 bubbles AmyM335, 20 Feb 2017 | Read review
“Our room had a excellent view and that made our stay even better. Have breakfast in the Hotel, you will not be disappointed. ”
 of 5 bubbles archonw, 17 Feb 2017 | Read review
“This is a downtown hotel where buildings are very close to each other so for privacy you will want to keep your curtains closed.”
 of 5 bubbles CDNFrequentFlyer, 12 Feb 2017 | Read review
“Get a room with a view of the harbour - beautiful!”
 of 5 bubbles TravlinNole, 11 Feb 2017 | Read review
“There was some pipe noise that was a little strange but it deep not interrupt my night once I fell asleep.”
 of 5 bubbles jackiebU6118VH, 9 Feb 2017 | Read review
5 of 5