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Pan Pacific Vancouver

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Traveller (1343)
Room & Suite (909)
Dining (53)
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Overview
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“cruise ship”(277 reviews)
“five sails”(85 reviews)
“stanley park”(448 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
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Reviews (4,054)
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2,354
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All reviewscruise shipfive sailsstanley parkcanada placeyour luggageconvention centerharbour viewclub floorpre cruisebeautiful hotelgrouse mountainwaterfront stationgas townluxury hotelpool and hot tubcorner roomcoal harbour
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1,011 - 1,015 of 3,759 reviews
Reviewed July 29, 2016 via mobile

I came to the Pan Pacific on a training weekend being told to keep my expectations high as its a classy joint. While I admit, the hotel itself is nice, staff I dealt with were not. I wasn't wearing the nicest of clothes and was...More

1  Thank Matt K
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded August 3, 2016

It is very disappointing to read that you felt mistreated upon check in and, while our associates were following normal protocols for cash deposits, we apologize if you felt discriminated against and were shown no empathy. This was certainly not the intent of our associates....More

Reviewed July 29, 2016

This is a Hotel that probley has the greatest locacation in Vancover. Wake up every morning and figure out witch cruseship brand is in port. Seaplanes takingoff and landing all the time, all kinds of activity on the harbor. Worth upgrading for the harbor view....More

1  Thank kratour
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded August 2, 2016

It was delightful to read the title of your review. We are very proud of our associates and know they will be pleased that their efforts have not gone unnoticed. We were pleased to read that you enjoyed your harbourview room. The Pan Pacific is...More

Reviewed July 29, 2016

Spectacular night @ five sails and Pan Pacific DT Vancouver for our 9th anniversary. We stayed in the coral suite. Didn't really expect that when I first book the room by phone. The suite is super big and filled of great ocean view!

Review collected in partnership with Pan Pacific Hotels Group
Thank 873aprilw
Reviewed July 29, 2016

The hotel is in a great location for sightseeing and for those who are leaving on a cruise! The room was nice and very comfortable. The staff was friendly and accommodating. The breakfast buffet was delicious. Boarding the cruise from The Pan Pacific was so...More

Thank Ann Marie D
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded August 4, 2016

Thank you for taking the time to post your review on your recent pre-cruise stay at the Pan Pacific Vancouver. We are very fortunate to share our waterfront location with the Cruise Ship Terminal as this provides Cruise Ship Passengers staying at the hotel with...More

Reviewed July 29, 2016 via mobile

This was a wonderful hotel with really beautiful decor. We had harbour view rooms which had stunning views. The location is almost perfect if you're a tourist and if you plan on taking a cruise. You can watch the cruise ships arrive and depart from...More

Thank Sarah H
Response from PanPacificVancouver, Director of Quality Assurance at Pan Pacific VancouverResponded August 4, 2016

It was a pleasure to read your posting regarding your recent stay at the Pan Pacific Vancouver. Our waterfront location is shared with the Cruise Ship Terminal and we are fortunate to be able to provide our guests with wonderful views of the cruise ships...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$355 - US$727 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#11 Family Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#15 Luxury Hotel in Vancouver
#19 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$355 - US$727 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#11 Family Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#15 Luxury Hotel in Vancouver
#19 Business Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1343)
Room & Suite (909)
Dining (53)
Pool & Beach (49)
Amenities (78)
Business Centre & Event Rooms (8)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
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chellcde
May 20, 2018|
AnswerShow all 4 answers
Response from Jalal F | Reviewed this property |
Your best option is to buy 4 tickets to hop on hop off buses that start in front of Pan Pacific. This gives you plenty of time to explore each location at your own pace. Vancouver has excellent public transportation... More
1
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peribit
May 2, 2018|
Answer
Response from darleneherman2 | Reviewed this property |
We just walked from the cruise terminal which was right adjacent to the Pan Pacific. I really don't know if the bell desk will handle luggage to the cruise ship & doubt that they do that. The best thing to do is call the Pan... More
0
Votes
Chanel S
April 25, 2018|
AnswerShow all 2 answers
Response from Seeingisbeleiving | Reviewed this property |
You can pay less than the $50 per day fee (or even $55 if Valet Parking), if you do not take the hotel ticket (daily charge) but instead you park after 6PM and take your car, the next day, to visit Vancouver areas which are... More
0
Votes
Room Tips
"While waterside views are better (obviously) the city views are just as beautiful."
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"Get a harbor view room and consider the buffet option with room."
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"Sleep well and enjoy your stay."
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"Get a room that overlooks the bay on the highest floor"
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