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Sutton Place Hotel Vancouver

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Traveller (734)
Room & Suite (310)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“robson street”(221 reviews)
“free wifi”(125 reviews)
“per day”(64 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
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Offers from Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
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Rooms
Jun. 6Jun. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,273)
There are newer reviews for Sutton Place Hotel Vancouver
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Traveller rating
1,664
966
324
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1,664
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324
114
58
Show reviews that mention
All reviewsrobson streetfree wifiper daybeautiful hotelbedroom suiteconcierge staffheart of downtownvalet parkingcentral locationfull kitchenlocation is excellentcoffee makeralaskan cruisestanley parkgranville islandsirensbellman
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11 - 15 of 3,126 reviews
Reviewed 1 week ago via mobile

This hotel went way beyond my expectations. The wood panelling in the bar was wonderful. It is well staffed and the standard of hospitality was high. Very centrally located in the downtown area. Rooms were in a regency style. Spacious and beautifully presented and cared...More

Thank Keith M
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 1 week ago

Dear Guest, Thank you for sharing your recent stay experience at The Sutton Place Hotel Vancouver and recommending our hotel to the TripAdvisor community. We pride ourselves to offer the warmest hospitality and amenities. We value your business and look forward to welcoming you back...More

Reviewed 1 week ago

They don't even allow you to cancel within 24 hrs without a full night charge. Beware before booking this place. I booked the place a night before and requested a cancellation next morning but they wanted the full charge for the room. You can cancel...More

Thank cbcpuneet
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 1 week ago

Dear Guest, Thank you for choosing The Sutton Place Hotel Vancouver. Please be advised that we offer different rates with specific cancellation policies for certain category rates. Some of our special rates are prepaid with no cancellation. However we also offer more flexible rates with...More

Reviewed 2 weeks ago

Located in the heart of downtown Vancouver, accessible to all that the city offers. Very good service from staff - front desk, concierge, and housekeeping. Even the staff at the well stocked onsite gift and snack shop were friendly. Room was quite comfortable and clean,...More

Thank Traveller12345678
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 1 week ago

Dear Guest, Thank you for taking the time to share your recent stay experience at The Sutton Place Hotel Vancouver. We are very proud of our team members and their dedication towards all our guests and will certainly share your compliments with them for their...More

Reviewed 2 weeks ago

Stay there on business. Great prices and I feel like a millions dollars because of the attentive service. Great rooms, good views. The doormen, the concierge, the front desk and maintenance are all attenatative.More

Thank Richard S
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 1 week ago

Dear Guest, Thank you for your kind words! It is our pleasure to share your compliments with the entire team. We are happy to learn that we have exceeded your expectations during your recent stay. We look forward to having you back for another memorable...More

Reviewed 2 weeks ago

Good location, comfortable beds and pillows, quality room furnishings. Restaurant expensive. The thing that let it down was that the computer system was down and check in took ages with a long queue. It was down again the next day and the next. And the...More

Thank gam8le
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 1 week ago

Dear Guest, Thank you for sharing your recent stay experience at The Sutton Place Hotel Vancouver. We are delighted that you enjoyed our service, location and rooms. Please again accept our apology for the inconvenience caused when our computer system was down. We value your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$255 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$255 - US$469 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (734)
Room & Suite (310)
Dining (29)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
Ask a question
Couple46
September 9, 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
happytravelller10
September 5, 2017|
AnswerShow all 8 answers
Response from Wafto | Reviewed this property |
We got a taxi, cost us $35.
0
Votes
Room Tips
"ask for away from the elevator and away from the street on the highest floor possible."
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"Try to get a room on the backside of the hotel, quieter and less chance of street noise."
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"You are in the city, so any room will be a city view which is lovely at night. Try facing Burrard St."
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"Located next toVancouver's best theatres, shops, food & drink, bring walking shoes, you'll want..."
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