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Sutton Place Hotel Vancouver

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Sutton Place Hotel Vancouver
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2,837 Reviews from our TripAdvisor Community

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There are newer reviews for Sutton Place Hotel Vancouver
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Showing 2,720: English reviews
Cranbrook, Canada
Reviewed 1 week ago

Met up with friends to do a few sightseeing adventures. Hotel is in an excellent location for walking or catching Skytraibs. Room was super clean, bed linens and pillows exceptional. Staff from front to vack of the house super friendly and helpful and maimadd delivered with a smile.

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Helpful?
Thank DonnaG011
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing this wonderful review. We are delighted to learn that you enjoyed our convenient location, rooms and our hospitality. We look forward to welcoming you back for another memorable stay experience with us!

North Vancouver, Canada
Reviewed 1 week ago

Well decorated rooms; upscale restaurant, luxury pool & spa. A beautiful, bountiful , bouquet of fresh flowers will waft you in the face when you walk through the lobby doors. Don't be surprised if you run into a celeb or two. It's fairly common here. The dining is pretty good. Although we actually had Christmas dinner here one time &...

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Helpful?
Thank Janet G
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for staying with us at the Sutton Place Hotel Vancouver! We are delighted to read about your wonderful stay experience with us. Our Executive Chef and his expert culinary team at the Boulevard Kitchen & Oyster Bar are renowned for their creative and award-winning cuisine. Thank you for sharing your feedback, we look forward to having...

Vancouver
Reviewed 1 week ago

The room we stayed in was on the 18th floor facing the North shore in Vancouver with all it's splendor ... downtown & snow capped mountains, absolutely spectacular. After going up to our room a supervisor knocked on the door to check with us to ensure everything was done properly. We went down to the bar to have a drink...

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Helpful?
Thank AJAPVancouver
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Congratulations on your 50th anniversary! We are so pleased that you have chosen to stay at The Sutton Place Hotel Vancouver again to celebrate this special occasion. We appreciate this lovely review. We thank you again for staying with us and look forward to welcoming you back again soon.

Calgary, Canada
Reviewed 1 week ago

This was my fourth of fifth stay at Sutton Place. Friendly staff, great rooms, morning breakfast has great variety and if you book right is including in your rate. Central to the downtown core. Rooms are well set up and very comfortable.

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Helpful?
Thank Derrick71
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your loyal patronage of The Sutton Place Hotel Vancouver. We greatly appreciate your compliments for our hotel! We are delighted to read that you enjoyed our convenient location, well-appointed rooms and the warm and genuine care provided by our associates. We look forward to welcoming you back as our guests soon.

minnesota
Reviewed 1 week ago

In the heart of downtown. Shopping and restaurants right outside the door. Very friendly and helpful staff. I used the pool and spa and found it to be very clean. They have a pretty good continental breakfast bar but just a little expensive for what is offered. Be sure to try the daily happy hour drink and oyster special.

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Helpful?
1Thank geraldirons
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your exceptional stay experience on Tripadvisor! We are happy to learn that you enjoyed the happy hour and oyster special at the Boulevard Kitchen and Oyster Bar. We look forward to extending our warm hospitality to you again!

TO
Reviewed 1 week ago

Sutton Place Hotel is in downtown Vancouver. It close from everything, Burrard street, the waterfront. Stanley Park is in walking distance, so is the Granville Island - if you like to walk. You can walk to Gas Town and China Town. The bed was very comfortable, the hotel is clean but the biggest compliment is the staff who go out...

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Helpful?
Thank M T
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing this kind review! We are delighted to read that you enjoyed your stay and your compliments on our central location and the warm hospitality provided by our associates are greatly appreciated. We thank you for sharing your stay experience with us and hope to be of service to you soon.

Maple Ridge, Canada
Reviewed 2 weeks ago via mobile

Blocks from everything, probably one of the most central hotels in the downtown core. Nice lobby and rooms, we had a corporate rate so was affordable. Only complaint is the lack of a family-friendly bathroom anywhere on the lobby level (that I was aware of). Previous visit with our month-old had to leave dinner in the function room and return...

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Helpful?
Thank Semmy22
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing The Sutton Place Hotel Vancouver! We are delighted that you enjoyed the comfort and conveniences of our hotel! We are pleased to share that we have a baby changing station on the 2nd floor. We value your business and look forward to welcoming you back soon.

New York
Reviewed 3 weeks ago via mobile

Here for business. Arrived late night, checked me in right away. I was put in a room against the elevator shaft which was very noisy. They kindly relocated me. I was very surprised to see the dated bathroom to include the shower enclosure that definitely needs a face lift. Not horrible, however I expected better. Overall, nice hotel.

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Helpful?
Thank cruzr412
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel. We value your feedback and are pleased to advise that we have an ongoing program to refurbish our guest rooms. We look forward to welcoming you back soon.

Salt Spring Island
Reviewed 3 weeks ago via mobile

Bad problem solving. We complained about noise (party) on the floor above us. The hotel did not resolve and in fact, the party came down to the floor we were on. Daughter woken up and could not sleep after due to noise. Went on all night. We asked for our money back. They took $25.00 off, an insult. Spent a...

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Helpful?
Thank Jim H
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience. We regret to learn that your night was disrupted by one of the guests who had a birthday celebration in her room. Upon receiving your complaint, our Manager on Duty and the Security Office immediately addressed the situation. Your concern was taken very seriously. As a gesture...

Armstrong, Canada
Reviewed 3 weeks ago via mobile

Upgraded to a suite with a separate bedroom. Worked perfectly to meet with our team each morning and evening. The concierge booked us a great restaurant for our team dinner within walking distance. All staff from Scott the Bellman to Jeffrey in the dining room were beyond outstanding. Elevators were quick rooms were clean and the location was perfect. Only...

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Helpful?
Thank Pamela P
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel for your recent meeting. We greatly appreciate your kind words for Scott and Jeffrey and delighted to learn that you had an enjoyable stay. For your future stays, please consider our value-added room packages that include parking, wifi or other hotel benefits. We look forward to welcoming...

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Price Range: $240 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel
Hotel Style:
#8 Spa Hotel in Vancouver
#19 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Sutton Place Hotel Vancouver staff and other travellers.
33 questions
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Coatbridge, United Kingdom
Coatbridge, United Kingdom
Victoria, Canada
9 months ago
Los Angeles, California

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Questions? Get answers from Sutton Place Hotel Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there is a recently renovated room and take the 1 bedroom suite if you are there for an extended stay.”
cblackst, 23 Apr 2017 | Read review
“Rooms on the back face a fire station - loud sirens all night”
hopep860, 21 Apr 2017 | Read review
“I've always stayed facing Burrard Street. I'm not sure what its like in the back, but I prefer the front.”
janetg125, 13 Apr 2017 | Read review
“Higher floors with a north view”
AJAPVancouver, 13 Apr 2017 | Read review
“Top floor facing the water”
AnnieToronto, 1 Apr 2017 | Read review
5 of 5