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Sutton Place Hotel Vancouver

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Sutton Place Hotel Vancouver
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2,787 Reviews from our TripAdvisor Community

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Showing 2,672: English reviews
Toronto, Canada
Reviewed 12 September 2014

Friendly helpful staff, very comfortable rooms and close to everything. The restaurant provides excellent food, even when ordered to the room! Great hotel to stay at whether traveling on business or for pleasure. I have arrived here in the past to find that my room was booked for the wrong night. They politely found me a room just the same...

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Helpful?
Thank 2WorldTravellers416
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience at The Sutton Place Hotel Vancouver. I am pleased to learn that your overall stay was an enjoyable one. We value your compliments for the Sutton team and look forward to welcoming you back soon. Thank you for choosing The Sutton Place Hotel.

Saskatoon, Canada
Reviewed 11 September 2014

Good location, slick grand entry with friendly staff. In fact all the staff were very helpful. Our room was quite comfortable however the mattress seemed to be towards the end of it's usable life. Did not use any of the amenities so cannot comment on them. The biggest complaint was $14.95/day for Wi Fi connection, coffee shops provide this for...

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Thank Neil M
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your review. I am pleased to learn that you enjoyed the services provided by the Sutton Team. Thank you for letting us know the conditions of mattress and our apology for any discomfort caused. On your next visit, may we invite you to visit our website for various value-added packages. We thank you for choosing...

Tacoma, Washington
Reviewed 11 September 2014

Sutton Place is a beautiful hotel property with great amenities. It is located right in the middle of downtown Vancouver. Easy access to shopping, restaurants, and night life. Close to Davies Street which is the gay friendly neighborhood. Hotel staff were easy to work with and friendly. I booked online so the check in process was flawless. Check out was...

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1Thank Andy B
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Thank you for your review. I am pleased to learn that you enjoyed your stay. Please visit our website for exclusive promotional packages including parking and wifi. We value your business and hope to welcome you back soon. Best,

Winnipeg, Canada
Reviewed 10 September 2014

Hello all...first we are seniors who have been around the block as far as hotels are concerned.This is a fabulous hotel that has everything going for it.The newly renovated restaurant and bar areas are beautiful and captures every age group.We especially loved the old classic wood panel bar in the back area,wonderful.The rooms are tasteful and the staff are great.We...

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Thank al g
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing The Sutton Place Hotel and for your positive review. We appreciate your recommendations to the TripAdvisor’s community and look forward to welcoming you back in the near future.

Menifee, CA
Reviewed 10 September 2014

We stayed at Sutton Place in 2009 and again this year. We were delighted to find it just as good as before. It is truly a five- star hotel at a four- star price. The location can't be beat... within walking distance of Stanley Park, the ferry to Granville Island and the Art Gallery. Plus, the shopping on Robson Street...

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Thank canncan
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel Vancouver again and for the positive review. On your next trip, please visit our website for various packages with exclusive benefits including complimentary wifi. We look forward to welcoming you back soon. Thank you.

Montreal, Canada
Reviewed 10 September 2014

We stayed 3 nights at this hotel and the location is perfect. just a few Streets away from the VAG, a couple of blocks to the sea wall and the Pan Pacific, walking everywhere is the easiest mode of transportation in Vancouver. Also this hotel is well located for shopping (Holt Renfrew, The baie) and also close to Gucci, Tiffany...

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Thank Andreadeg1955
Colorado Springs, Colorado
Reviewed 9 September 2014

Terrific location in the center of Vancouver. Immaculate hotel lobby and first class rooms. Staff was extraordinarily helpful--particularly Homan at the Concierge desk. Bed was very comfortable. Price was right and would stay there again without question.

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Thank Gene R
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing The Sutton Place Hotel. I am pleased to learn that you enjoyed your stay. I have personally shared your compliments with Homan at the Concierge. We look forward to welcoming you back soon. Thank you.

Stamford, Connecticut
Reviewed 8 September 2014

The lobby is beautiful and the service I received was fantastic (early check-in at 11am - no problem!). Room was in the "old" side, a little small and a bit tired - really the carpet was pulled in some sections near the window. The heated pool, hot tub and sun deck were lovely, though a bit convoluted to get there...

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Thank nicholebowers
Beckley, West Virginia, United States
Reviewed 7 September 2014

Located on Burrard and Robson streets. Check in was easy. We wanted to switch rooms and this was easily accomplished. Public spaces clean, well lit. Gymnasium better equipped than most, with ample free weights as well as machines, barbells, and aerobics, though a hard core iron head like me can't figure out why have a Smith machine when you could...

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1Thank David S
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your review. Kindly for your next stay consider visiting our website for promotional offer with other exclusive benefits. We look forward to the opportunity to be at your service. Best regards,

Sarasota, Florida
Reviewed 7 September 2014

Sutton Place has a boutique, elegant, traditional feeling about it. We had a one bedroom suite with kitchen, living room, terrace with a great city view and peak of water and also a regular hotel room. Both were nicely, modern furnished with decent size baths. The location was right in the center of Vancouver. The cruise ships and waterfront were...

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1Thank Jessica534

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West End
La Grande Residence at the Sutton Place Hotel Vancouver
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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Price Range: $206 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Cheap Tickets, Hotels.com and Jetsetter so you can book your Sutton Place Hotel Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel
Hotel Style:
#8 Spa Hotel in Vancouver
#19 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Sutton Place Hotel Vancouver staff and other travellers.
28 questions
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Questions? Get answers from Sutton Place Hotel Vancouver staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor if you'd like to see the harbor.”
 of 5 bubbles 202JamesK, 21 Feb 2017 | Read review
“all rooms are excellent. If you want space, book into the suites side of the hotel. They have separate 1 or 2 bedrooms and full kitchens.”
 of 5 bubbles S96XIleem, 7 Feb 2017 | Read review
“The rooms on the higher floors have an awesome view of the Vancouver skyline.”
 of 5 bubbles ShadowWolfZ, 6 Feb 2017 | Read review
“Excellent for company functions”
 of 5 bubbles denist628, 2 Feb 2017 | Read review
“Visit the hotel bar”
 of 5 bubbles Pepe01973, 19 Jan 2017 | Read review
5 of 5