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Sutton Place Hotel Vancouver

3,202 reviews
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Traveller (715)
Room & Suite (251)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“robson street”(220 reviews)
“free wifi”(117 reviews)
“per day”(62 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from Sutton Place Hotel Vancouver
Special Offer: Save 40% | 72 Hour Sale
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,202)Write a Review
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1,632
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Show reviews that mention
All reviewsrobson streetfree wifiper daybeautiful hotelbedroom suiteconcierge staffheart of downtownvalet parkingcentral locationlocation is excellentfull kitchenalaskan cruisestanley parkgranville islandblocksirensbellman
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1,021 - 1,025 of 3,059 reviews
Reviewed 12 August 2015

The Sutton has much to offer both business and vacationers. There are two towers. One has beautifully appointed hotel rooms and suites while the other tower is all apartment suites with full kitchens. I have stayed on both sides and at this hotel many times....More

Thank acprod1
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 14 August 2015

Dear Guest, Thank you for your loyal patronage of The Sutton Place Hotel and for your recommendations for the tripadvisor’s community. Your feedback will greatly help our guests to choose their accommodation needs. We value your business and look forward to welcoming you back to...More

Reviewed 11 August 2015 via mobile

We stayed for two nights in a very well appointed room, extremely comfortable with nice amenities. Great location for restaurants, shopping and the downtown ambiance of Vancouver. A wonderful place to stay and enjoy Vancouver. The staff is very friendly and well trained. The front...More

Thank irishrover40
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 14 August 2015

Dear Guest, Thank you for your patronage of The Sutton Place Hotel Vancouver. I am glad to learn that you had an enjoyable stay and we appreciate your compliments for our team members especially our front desk personnel. We value your business and look forward...More

Reviewed 11 August 2015 via mobile

The Sutton Hotel is in a great location! Easy walking to coffee shops and restaurants and the water! Room was clean and comfy! We did have to call one day to clean as it was 5:00 and had not been cleaned. Parking is about $40.00...More

Thank Jewel228
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 14 August 2015

Dear Guest, Thank you for your review. We understand that parking charges are expensive in downtown area so we offer value-added room package that includes parking at a minimum charge. Please visit our website or contact us for details. We are glad that you enjoyed...More

Reviewed 11 August 2015

We spent 4 nights here after a 2 week road trip through the Rockies. From the moment you arrive there is a comforting feel of quality and service. From the porters to car valet and though into reception. Being a family of 4 we had...More

Thank Southendwesthamfan
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 14 August 2015

Dear Guest, Thank you for taking the time to write your review of our property and glad that you enjoyed your stay at La Grande Residence. We really appreciate your comments regarding our customer service. Our staff members are committed to provide quality customer service...More

Reviewed 10 August 2015 via mobile

My husband booked our one night stay on Hotwire, and upon check in discovered he'd booked the previous night's date by mistake!! It was a busy weekend in Van with a huge international conference happening and there was hardly a vacant room to be found...More

Thank sgarland
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 11 August 2015

Dear Guest, Thank you for choosing The Sutton Place Hotel, I am glad to learn that we were able to accommodate your request with date change during high season. We are committed to service excellence, our team will go above and beyond to assist our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$181 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$181 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (715)
Room & Suite (251)
Dining (23)
Pool & Beach (8)
Hotel & Grounds (410)
Bathroom (52)
Business Centre & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
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Couple46
9 September 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
happytravelller10
5 September 2017|
AnswerShow all 8 answers
Response from Susan S | Reviewed this property |
there were 4 of us and with all our luggage and cost of train, it was just a little more to get a private driver. They are outside the terminal and we had a large SUV. worth the $45
0
Votes
Jayme Lalaine H
24 April 2017|
AnswerShow all 8 answers
Response from Rahul M | Property representative |
Hello, Our valet parking cost is $39.50 per night with in and out privileges. You can keep you car parked with us till 4pm on the day of your departure. Regards, Rahul M. Front Office Manager
0
Votes
Room Tips
"Executive suite with separate living area is a great choice"
Read review
"Best location in Vancouver BC"
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"Ask for higher floors and don't accept rudeness from reception staff they should know better!"
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"Looking out over Burrard is nice"
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