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Sutton Place Hotel Vancouver

3,222 reviews
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Traveller (715)
Room & Suite (303)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“robson street”(221 reviews)
“free wifi”(117 reviews)
“per day”(62 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,222)Write a Review
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Show reviews that mention
All reviewsrobson streetfree wifiper daybeautiful hotelbedroom suiteconcierge staffheart of downtownvalet parkingcentral locationfull kitchenlocation is excellentalaskan cruisestanley parkgranville islandblocksirensbellman
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21 - 25 of 3,079 reviews
Reviewed 4 weeks ago

I love this hotel. This is one of my favourite places to stay in downtown Vancouver. The rooms are great and if you want to the kitchen you can stay in the Residence side. The location is seriously the best you're close to Robson Street...More

1  Thank nallin47
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 4 weeks ago

Dear Guest, Thank you for sharing your recent stay experience. We are delighted to read of your compliments for our associates and pleased to read that you had an enjoyable stay. We look forward to welcoming you back for another memorable stay.

Reviewed 4 weeks ago via mobile

Stayed here for almost 2 weeks in a 1 bedroom suite. It was really nice to have the space and full kitchen for that long of a stay. The bed, pillows, and blankets were beyond comfortable. I absolutely loved them. I loved having the nespresso...More

Thank Kay R
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 4 weeks ago

Dear Guest, Thank you for choosing to stay at the Sutton Place Hotel Vancouver and for sharing your feedback. We are pleased that your stay with us was enjoyable.We are sorry to learn that the breakfast fell short of your expectations and we have shared...More

Reviewed 4 weeks ago via mobile

Staff were not very friendly upon check in, I asked to be upgraded prior to my arrival and was willing to pay but they had no record of this. Otherwise location was great, room was ok, would have prefered a king suite and a friendly...More

1  Thank BarbieDoll101
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 4 weeks ago

Dear Guest, Thank you for taking your time to share your feedback following your recent stay with us. We sincerely apologize for the lack of warmth upon check-in and your upgrade request was not recorded. Please rest assured that your feedback have been shared with...More

Reviewed 4 weeks ago

Upon arrival we were greeted by the cheerful and attentive front door staff who looked very polished in their Sutton attire. This made a very good first impression. The expansive lobby has a feeling of opulence with its marble floors and large floral arrangements. Beautiful...More

1  Thank Via_girl
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 4 weeks ago

Dear Guest, Thank you choosing to stay at the Sutton Place Hotel Vancouver. We are happy that you enjoyed your visit with us. We will definitely pass on your kind words to our associates who made your stay special. We regret to learn that you...More

Reviewed 16 January 2018

This hotel is an older but beautifully maintained hotel. The staff was friendly with good room service too. The room was very nice. There was a pool but you have to cross the lobby to get to it. They have a restaurant on site.

Thank SkylineNiagara
Response from Navid S, General Manager at Sutton Place Hotel VancouverResponded 4 weeks ago

Dear Guest, Thank you for sharing your recent stay experience at the Sutton Place Hotel Vancouver. We were most delighted to note that you were pleased with the rooms, our friendly and dedicated team. We hope to have the opportunity to welcome back soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$194 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$194 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (715)
Room & Suite (303)
Dining (23)
Pool & Beach (8)
Business Centre & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
Ask a question
Couple46
9 September 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
happytravelller10
5 September 2017|
AnswerShow all 8 answers
Response from Susan S | Reviewed this property |
there were 4 of us and with all our luggage and cost of train, it was just a little more to get a private driver. They are outside the terminal and we had a large SUV. worth the $45
0
Votes
Jayme Lalaine H
24 April 2017|
AnswerShow all 8 answers
Response from Rahul M | Property representative |
Hello, Our valet parking cost is $39.50 per night with in and out privileges. You can keep you car parked with us till 4pm on the day of your departure. Regards, Rahul M. Front Office Manager
0
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Room Tips
"I always request a high floor with water views"
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"Book weekdays and ask for an upper floor"
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"the best rooms end in 04 and the upper floors(12-18) give onto a wonderful view, and noise is minimal (for a..."
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"Executive suite with separate living area is a great choice"
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