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Westin Grand Vancouver

Expedia.comUS$248*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Westin Grand Vancouver
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1,686 Reviews from our TripAdvisor Community

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Showing 1,615: English reviews
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Reviewed 3 days ago NEW

My fiancé and I have stayed at 10+ Westins around North America, and this was by far the worst one. The staff was very uninviting and lacked any quality of service. The restaurant inside the Westin was great, and the service within the restaurant was great as well; this was in no way a reflection of the service elsewhere within...

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Helpful?
Thank Chase K
Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 8 April 2017 via mobile

This hotel is great! I had stayed here a few years ago and honestly it wasn't that memorable but since they have done renos this hotel is wonderful! I stayed for 3 nights for a business trip and was given a corner room with a separate living area. It was spacious and really comfortable. The nice touches were - heated...

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Helpful?
1Thank MMaceachern1
About Hotel's Favourite Review
Management response:

Dear MGouthro, thank you for taking the time and providing us with such a kind review on TripAdvisor. We are mere days away from completing our renovation, and are so excited. I am happy to read that you did not hear any disturbances form said renovation during your stay. The Lavender spray is a new Westin standard, and I agree,...

Edmonton
Reviewed 1 week ago via mobile

Amazing location,beautiful room. Very friendly and helpful staff from checkin to check out. Restaurants,pubs,shopping all within walking distance. It is close to the train station,coffee shops,easy walking to the water!

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Helpful?
Thank Cadillacdiamond
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear Cadillacdiamond, We are so glad you stayed with us and wrote the wonderful review of our hotel mentioning our location and helpful staff. We like our location as well being close to all the amenities, restaurants etc. We trust you enjoyed the concert as well. We look forward to seeing you again, sincerely,

Brooklyn, New York
Reviewed 1 week ago via mobile

We were going to a show at BC Place, and this was just a couple blocks away. Easy to get to from airport train, and can walk anywhere in the downtown area from the Westin (Yaletown, Chinatown, Stanley Park, etc). Room was clean, quiet and even had a little window that could be opened for fresh air. Quick check in/out.

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Helpful?
Thank SaltyHoney
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear SaltyHoney, Thank you so much for your comments about our location and room. We are glad you enjoyed your stay. We look forward to see you again. sincerely,

Calgary, Canada
Reviewed 1 week ago via mobile

We flew out to Vancouver for a concert at BC place and were thrilled with this location. We didn't want to rent a car so we were able to take the sky train to and from the airport. The hotel was a short walk to the city centre transit station and to BC place. It was Perfect!

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Helpful?
Thank Stewartclan5
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear Stewartclan5, We appreciate your comments about our hotel and its location. We hope you enjoyed your stay. We look forward to your return visit. Sincerely,

Reviewed 1 week ago

I've stayed here a few times and found one thing that separated it from other hotels in this category. It has huge windows you can see out, with nobody looking in, while on the bed resting, watching TV or...whatever. All else is the same. Clean to the point of being antiseptic and a staff that pretty much leaves you alone...

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Helpful?
Thank Old P
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear Old P, Thank you so much for your comments about our windows, our cleanliness and our staff. Next time we would like you to try our new restaurant Hendricks and the fabulous food and cocktails it offers. We look forward to your return visit, sincerely,

Florida
Reviewed 1 week ago

The Westin Grand is undergoing a much needed renovation. There's still some rough spots but overall, my suite was lovely. Carpet was fresh. Nice bathroom with a tub and separate shower. All new furniture. Loads of USB charging ports, on both sides of the bed, outside in the living room on the desk and probably a few more I missed....

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Helpful?
1Thank appeal2
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear appeal2, We very much appreciate your comments about our newly renovated hotel and the amenities we offer. Lots of USB ports is an amenity everyone tells us about. We love our location too and it keeps getting better. Thanks for staying with us. We look forward to your return stay, Sincerely,

Reviewed 2 weeks ago

Stayed here for one night during the first weekend on May '17. Was pleasantly surprised to find my room ready for check-in before noon, on arrival from the airport. Front desk clerk was friendly and helpful. The room was more like a junior suite, and exceeded my expectations. Location was perfect -- walking distance from subway, shopping, restaurants, waterfront. Only...

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Helpful?
1Thank Mike T
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear Mike T, Thanks for staying with us and your comments. We are glad you liked the newly renovated room and the service. You will be glad to note that all construction has ceased and elevators will be lesser of a problem. We are glad to note that overall you enjoyed your stay. We look forward to your return stay,...

Sunnyvale, California
Reviewed 2 weeks ago

We stayed at this hotel when we visited Vancouver at the end of April. We were on 31st floor newly renovated room. The room is not very big but you get nice view. This is a suite, so you have a bedroom with a separate sitting area. Since it's sectioned off, so it actually feel smaller/cramped. Considering this was a...

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Helpful?
1Thank lasergod88
Management response:

Dear lasergod88, thank you for taking the time to provide a review via Trip Advisor. Thank you for your feedback in regards to our new look, I will be sure to pass along these concerns yo my General Manager. The Westin brand follows a 'clutter free' look as per their standard. With that said, basic amenities are in all rooms,...

Reviewed 3 weeks ago via mobile

Great hotel to stay at while in Vancouver. It's in the heart of the city and its walking distance to restaurants, theaters, and BC Place. Customer service was great. Check in was easy. Appetizers and drinks at Fredricks (the hotel's bar) were great. Rooms are clean and modern with good views overlooking the city. I had a bedroom suite, which...

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Helpful?
1Thank Marques A
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear Marques A, Thank you so much for posting your comments on your stay. We are glad you enjoyed food and drinks at our new restaurant Hendricks. You are right about our location within walking distance of many attractions in Vancouver. We look forward to your return visit. sincerely,

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04/06/2017 05/06/2017
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Staying in Robson Street

Neighbourhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Region: Canada > British Columbia > Vancouver > Robson Street
Price Range: $328 - $716 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Starwood, Hotwire, Cancelon, Cheap Tickets, Priceline, Orbitz, getaroom.com, TripOnline SA and HotelQuickly so you can book your Westin Grand Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#22 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Westin Grand Vancouver staff and other travellers.
15 questions
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See all questions (15)

Questions? Get answers from Westin Grand Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at a different hotel are better”
249chasek, 20 May 2017 | Read review
“Big Windows!”
120oldp, 10 May 2017 | Read review
“Free wifi with Starwood membership.”
miket802, 9 May 2017 | Read review
“Ask for the comp upgrade. Ask for a view of the library.”
DuaneGibson, 2 May 2017 | Read review
“Stick to the high floors for the best views... the views in all directions are spectacular.”
danc884, 27 Apr 2017 | Read review
5 of 5
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US$248* /night
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Prices are for 1 room, 2 adults
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