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The Westin Grand, Vancouver

1,817 reviews
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Traveller (545)
Room & Suite (493)
Dining (36)
Overview
  • Excellent55%
  • Very good33%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“heavenly bed”(52 reviews)
“great location”(279 reviews)
“mini kitchen”(30 reviews)
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Reviews (1,817)Write a Review
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All reviewsheavenly bedgreat locationmini kitchenpublic libraryrobson streetdeluxe suitesmall kitchenetteliving roomslow elevatorstim hortonsself parkinghot tubfloor to ceiling windowsliquor storerogers arenaoutdoor poolan upgrade
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701 - 705 of 1,735 reviews
Reviewed 20 August 2014

It was my first time in Vancouver. My partner had stay there before so we decide to stay there. Nice hotel, but room could be a little bit uddated but it was still nice. Free wifi. I had the mountain view !!! you should ask...More

Thank Maxime B
Response from mitcfaw, General Manager at The Westin Grand, VancouverResponded 27 August 2014

Thanks for staying with us Maxime! I'm glad you enjoyed the view! Sincerely, Bryce Beatty General Manager

Reviewed 20 August 2014

We stayed here after a cruise & there was no issue with early check in which gave us the opportunity to get changed and freshen up & spend a full day in Vancouver checking out the sites. Conceirge were beyond helpful & accommodating. Great location...More

Thank May0Lass
Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 21 August 2014

Thank you for sharing your review May0Lass! It sounds like you had a fantastic stay, we hope to have you back again soon. Sincerely, Bryce Beatty General Manager

Reviewed 19 August 2014

We stayed 4 days after an Alaskan Cruise in a Queen Suite. Location is great, central to most attractions and transit. Within walking distance to many. The room is nice - separate bedroom, kitchenette, waterfall shower etc. Our biggest problem was the room location. The...More

Thank jhoffmann3
Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 24 August 2014

Dear jhoffmann3, Thank you for your comments, I'm sorry that you were disturbed by our "pop up patio" that runs from 5pm to 9pm on Thursday and Friday when the weather permits. This is a fun meeting place for our guests to enjoy some social...More

Reviewed 18 August 2014

The location of this hotel is quite good. The rooms are fairly nice - small - but nicely appointed. Beyond that, this is one of the most overpriced, over-rated most poorly managed hotels I've ever stayed in. The elevators are completely unacceptable. After 3 nights,...More

4  Thank MAB430
Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 24 August 2014

Dear MAB430, I'm sorry that you did not enjoy your stay with us, I'm not sure what exactly Westin should be "ashamed" of for the elevators. Westin certainly did not build the building. While there can be some wait times, we ask guests to give...More

Reviewed 18 August 2014

Great Location for seeing downtown Vancouver, right on Robson street. Comfortable Westin beds as always- pool is in a cool location. (Its outdoor- so its good for the summer months) Would definitely go back.

Thank Alexbuddie
Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 21 August 2014

Thanks Alexbuddie! I'm glad to see you got to take advantage of the outdoor saltwater pool. We hope to see you again soon. Sincerely, Bryce Beatty General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$184 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#28 Family Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$184 - US$520 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#28 Family Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (545)
Room & Suite (493)
Dining (36)
Pool & Beach (23)
Amenities (23)
Business Centre & Event Rooms (2)
Nearby
Robson Street
Robson Street is a shopper's paradise. Whether a
window shopper or a serious trendsetter, a fashionista
or a dabbler, the crowd of independent boutiques,
quirky one-off shops, and well-known luxury brands on
Robson Street have something to cater for every itch
in your wallet. As a result, it draws a diverse crowd,
and the people-watching along this famous walking
thoroughfare is a primary attraction. In between the
...More
Questions & Answers
Ask a question
angela p
8 February 2018|
AnswerShow all 7 answers
Response from SenorGregorio | Reviewed this property |
Yes, they are modern rooms and well furnished including the "Heavenly Bed." They are up to the Westin's standard of excellence.
0
Votes
Santiago1109
6 May 2017|
AnswerShow all 2 answers
Response from lscumming |
Good Morning Santiago1, Our new and beautifully renovated suites to not are no longer naturally equipped with a fridge and microwave, but we are delighted to provide both, as well as dish ware, on request. Please simply... More
1
Vote
karen187061
18 February 2017|
Answer
Response from lscumming |
Good Morning, Karen, Thank you for your inquiry! We are currently entering the final stages of our total renovation (restaurant, public spaces and guest suites), and are scheduled to be completed before this summer baring... More
0
Votes
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Room Tips
"they are all good in our experience; keep your gold status"
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"Choose the room with a balcony."
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"Order rooms have a balcony."
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"I believe that all of the rooms offer views, so it depends on what you want to be viewing."
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