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2017-11-05 2017-11-06
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    The Westin Grand, Vancouver

    433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
    1 (604) 602-1999
    Hotel website
    Lowest prices for your stay
    2017-11-05 2017-11-06
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    Traveller (521)
    Room & Suite (441)
    Dining (31)
    • Excellent55%
    • Very good33%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “heavenly bed” (51 reviews)
    “great location” (275 reviews)
    “mini kitchen” (30 reviews)
    Free Internet
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Write a Review
    Reviews (1,778)
    There are newer reviews for The Westin Grand, Vancouver
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    711 - 715 of 1,699 reviews

    Reviewed 14 July 2014

    Hotel: Decor resembles any other chain hotel, no complaints there, it is to be expected. Service: Excellent overall from the front desk to the cleaning staff. However we were very disappointed that head concierge on the ground floor was so cold and unwelcoming. She was...More

    Thank calire22
    Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 25 July 2014

    Dear calire22, I'm glad you enjoyed your stay with us, and thank you for taking the time to share your comments. I must apologize for the negative first impression you received. I can assure you our concierges are one of the most applauded teams in...More

    Reviewed 13 July 2014

    From the minute we pulled up, to the minute we left for our cruise, we couldn't have been more pleased with EVERYONE on the Westin Grand's staff., We were greeted graciously by bellmen, Hotel desk staff,.but Lisa, the Concierge, went out of her way to...More

    Thank thebeachlover1
    Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 24 July 2014

    Dear thebeachlover1, I was thrilled to read your review, especially about the associates who went above and beyond to make your stay memorable. We are in the business of hospitality, and this is what it's all about. I hope we can welcome you back again...More

    Reviewed 13 July 2014

    I was impressed by the kind staff, one of whom sent me up a cake for my birthday. The room had a little bit of a funky layout, but an awesome view and a lot of nice amenities. There was a little kitchenette and a...More

    Thank QueenMab85
    Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 24 July 2014

    Dear QueenMab85, It was our pleasure to help you celebrate your birthday! I'm glad we had the opportunity to have you as a guest during the special occasion. I hope we can welcome you back again soon! Sincerely, Bryce Beatty General Manager

    Reviewed 13 July 2014

    Our first time to Vancouver and our stay at the Westin Grand was fabulous. From the bellmen at the front, to Elizabeth at the concierge's desk to the front desk staff; the Westin associates were outstanding. Centrally located and easy to get around town and...More

    Thank Bud S
    Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 24 July 2014

    Dear Bud, Thank you for sharing your review, I'm so pleased to see that we made such a great first impression on your first trip to Vancouver. I hope we can look forward to many more. Sincerely, Bryce Beatty General Manager

    Reviewed 13 July 2014

    My husband and I stayed from July 2 to July 6 2014, total 4 night in the hotel. The location is perfect cos it's in Robson Street. The most impressive is the handsome staff in ground floor concierge. They are very polite, helpful and I...More

    Thank Angela W
    Response from Bryce B, General Manager at The Westin Grand, VancouverResponded 25 July 2014

    Dear Angela, Thank you for your kind comments about our Service Express Team! I'm glad that they made your stay that much better. The team and I look forward to welcoming you back again soon! Sincerely, Bryce Beatty General Manager

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    • Room Service
    • Restaurant
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    • Free Internet
    • Bar/Lounge
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    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
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    • Concierge
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    • Multilingual Staff
    • Conference Facilities
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    • Room amenities
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    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 206
    • Reservation Options
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    • Location
    • Canada >
    • British Columbia >
    • Vancouver >
    • Robson Street
    • Also Known As
    • Westin Grand Vancouver Hotel Vancouver ,
    • Westin Vancouver ,
    • Vancouver Westin
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    Traveller (521)
    Room & Suite (441)
    Dining (31)
    Pool & Beach (23)
    Hotel & Grounds (330)
    Bathroom (29)
    Business Centre & Event Rooms (3)
    Robson Street
    Robson Street is a shopper's paradise. Whether a
    window shopper or a serious trendsetter, a fashionista
    or a dabbler, the crowd of independent boutiques,
    quirky one-off shops, and well-known luxury brands on
    Robson Street have something to cater for every itch
    in your wallet. As a result, it draws a diverse crowd,
    and the people-watching along this famous walking
    thoroughfare is a primary attraction. In between the
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    6 May 2017|
    AnswerShow all 2 answers
    Response from lscumming |
    Good Morning Santiago1, Our new and beautifully renovated suites to not are no longer naturally equipped with a fridge and microwave, but we are delighted to provide both, as well as dish ware, on request. Please simply... More
    18 February 2017|
    Response from lscumming |
    Good Morning, Karen, Thank you for your inquiry! We are currently entering the final stages of our total renovation (restaurant, public spaces and guest suites), and are scheduled to be completed before this summer baring... More
    18 January 2017|
    AnswerShow all 4 answers
    Response from Miriela2013 | Reviewed this property |
    When I called the hotel, I asked for a room that would accommodate two adults and one child. They recommended a mini suite with a room and couch that can be opened to a bed. Prices vary. Do a search on website, but they... More
    Room Tips
    "Order rooms have a balcony."
    Read review
    "I believe that all of the rooms offer views, so it depends on what you want to be viewing."
    Read review
    "Avoid any room near elevator. Ask for high level for better views"
    Read review
    "Room on the highest floors has amazing views. Stayed on the 31st floor twice and I loved it."
    Read review
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