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COVID-19 update: See the added health and safety measures this property is taking.Read more
Traveller (370)
Room & Suite (243)
Dining (30)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 88 hotels in Vancouver
Location
Cleanliness
Service
Value
The Best Western Plus Sands Hotel is situated across the street from the beach at beautiful English Bay and world famous Stanley Park. Shopping, Vancouver Aquarium, Concert Venues and international restaurants are only moments away. 100% Non Smoking and a Zero Waste Property.
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Room & Suite (243)243
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Restaurant
Vending machine
Car hire
Business Centre with Internet Access
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
On-demand films
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
English, French, Russian, Chinese and 5 more
1880Reviews44Q+A100Room tips
Traveller rating
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Popular mentions
Gordtgr wrote a review Apr. 2021
Vancouver, Canada204 contributions82 helpful votes
My wife and I stayed only 1 night, When we arrived we were told that parking was not included and that it was an additional fee. Something that should have been clearly stated in the confirmation or on the website during booking that Parking was extra. The Parking stalls are VERY skinny so if you have a truck like I do it fills the space and then some. The lobby has two elevators but only one was working and due to COVID only one group could use it at a time. so there was LONG waits at the elevator The Key Cards that were issued did not work so I have to wait for the elevators again and then get them re-programed and wait for the elevators again to get back to the room. We were on the top floor away from the elevator with a balcony with partial harbour view. BUT the room next to us was a family with young children that were extremely noisy. The walls in this hotel are very thin and you can hear everything that the next room is saying. Through the night there was something on the roof making a metalic sound that because it was really windy outside was waking me up The next morning when we woke up the floor by the sliding glass door to the balcony was wet. I could only assume that the heater/airconditioner leaked all over the floor because it had not rained. The hallway carpets outside the rooms were filthy and in need of updating. You could tell that they had done some renovations inside the room but the hotel is OLD and is showing that it is still not kept up. I would not be staying at this location again as in my opinion does not live up to the best western standards I have seen at other locations. The hotel pricing was high for what was received
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Date of stay: April 2021
Rooms
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Service
Room Tip: no comment
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Response from , General Manager at Best Western Plus Sands
Responded 3 weeks ago
Hello Thank You for the review of the property. I apologize the hotel did not exceed your expectations. We have been renovating the hotel constantly for the last 3 years and are still continuing to do upgrades. We agree the hallway carpet does require updating and new carpets have been ordered and are excited to install them. We look forward to you giving us a second chance to exceed your expectations on your next trip to Vancouver.
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265Richard wrote a review Mar. 2021
Vancouver, Canada6 contributions9 helpful votes
Hotel's Favourite
We live in Vancouver and our carpets were being cleaned hence the 2 night stay at this hotel. The location is perfect for any traveler wanting to see the sights. The bus stops outside the door and you're feet from English Bay. We were in the Rosen Suite - a 1 bedroom with full kitchen - and it was perfect. All Covid rules were adhered to and clearly marked. You won't be disappointed!
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Review collected in partnership with Best Western
Date of stay: March 2021
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Response from , General Manager at Best Western Plus Sands
Responded Mar. 28, 2021
Hello Thank You for staying with the Best Western Plus Sands. I am glad you enjoyed your stay with us while your carpets were getting cleaned. We have just renovated the Rosen Suite and we could not be happier with how it turned out. Thanks for choosing us for your local getaway when your carpets were being cleaned and we look forward to seeing you again on your next staycation.
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Famousss14 wrote a review Apr. 2021
Kelowna, Canada1 contribution
Very clean rooms, fast check in, all safety protocols in place for Covid-19, Very friendly staff! You will not be disappointed staying here :). Great location walking distance to everything you might need.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from , General Manager at Best Western Plus Sands
Responded 4 weeks ago
Hello Thank You for the review of The Best Western Plus Sands. It is great to hear you enjoyed your stay with us and found the hotels location to be very enjoyable and that we found we provided a clean and safe experience with the Covid-19 protocols we have in place. We look forward to seeing you on your next trip to Vancouver.
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LYCJ2016 wrote a review Apr. 2021
Vancouver, Canada1 contribution
Loved staying at the Sands with my 5 year old son. Clean, great service and a block to the beach. My son and I were in town for a stressful doctors appointment and the staff at the hotel made sure we had everything we needed.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from , General Manager at Best Western Plus Sands
Responded 4 weeks ago
Hello Thank You for the review of the Best Western Plus Sands. I am glad you enjoyed your stay with us and found the hotel so warm and welcoming. We look forward to seeing you on your next trip to Vancouver and I hope it can be for a less stressful time.
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Politemarco444 wrote a review Apr. 2021
Langley City, Canada1 contribution
the housekeeping staff are just very nice and very polite. we were very pleased with how they treat us even though housekeeping is not something they would do on a daily basis because of pandemic. we just hope that the hotel would put exhaust fans in the bathroom
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from , General Manager at Best Western Plus Sands
Responded Apr. 8, 2021
Hello Thank You for the review of The Best Western Plus Sands. I am glad you enjoyed your stay with us and found housekeeping to be extremely friendly. I will pass along your compliments to the team. We wish we had exhaust fans in the bathrooms as well and will look to see how we can retrofit the building after we install the hallway carpets. We look forward to seeing you on your next trip to Vancouver when we can provide you with the same great service.
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Previous
PRICE RANGE
US$81 - US$298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel vancouver, best western vancouver, vancouver best western
LOCATION
CanadaBritish ColumbiaVancouverWest End / Central
NUMBER OF ROOMS
121
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Frequently Asked Questions about Best Western Plus Sands
Which popular attractions are close to Best Western Plus Sands?
Nearby attractions include English Bay (0.10 km), English Bay Beach (0.10 km), and A-maze-ing Laughter (0.1 km).
What are some of the property amenities at Best Western Plus Sands?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Sands?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Sands?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Best Western Plus Sands?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Best Western Plus Sands?
Conveniently located restaurants include Peaked Pies, Sylvia's Restaurant and Lounge, and Banana Leaf Malaysian Cuisine.
Are there opportunities to exercise at Best Western Plus Sands?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Sands?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Sands?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Sands offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Sands?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, Portuguese, and Japanese.