Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Best Western Plus Sands garners praise for its prime location near English Bay and Stanley Park, with many guests appreciating the friendly service provided by hotel staff. While the modern and stylish rooms with comfortable bedding are well-liked, some visitors point out issues with noise, outdated amenities, and heating.
Although the hotel boasts high cleanliness standards, there are mixed feelings about the overall value, as extra charges and noisy AC units have been a concern for some travelers.
Location
Convenient
Atmosphere
Rowdy
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Underwhelming
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Visiting Canada for Christmas was amazing and choosing this hotel was just the right choice! We stayed at this hotel twice, the location is perfect: easy to get to the airport - easy to walk around downtown- right in front of the ocean and close to stanley park You have to like walking, but for us that come from Venice was just perfect The reception manager Vince spoke to us in italian! It was so nice to have him speak our language! Also the other staff at the reception were very nice and helped us with everything. At night time there were a karaoke night and bingo night : so much fun! Breakfast at the hotel is very good, make sure you divide the food. Portions are big!! :) Ciao ciao Ilaria and Michele
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is amazing - 1 block to sea wall, close to Stanley Park and next to Denman St for food. It has been renovated, but all rooms have very thin walls and single pane windows. Bring ear plugs and Ask for a room on the top floor (floor 5) with a balcony to watch the sunset from. They are a little more expensive but the top floor has larger windows and they are much quieter without anyone walking above you. Being further up you don’t get the traffic or bar noises as much (especially important on sport event nights). On the north side of the building the rooms all have air conditioner hanging out of the window which are very loud, so ask for an ocean view room facing Davie Street which have been updated with bay windows that incorporate the hvac instead. The ocean view rooms were all full when we arrived, so we had a north side 5th floor room (507) - photos below. It overlooked the parking area instead of the ocean. Comes with a mini fridge, mini microwave and single cup coffee dispensers. With Covid there were no open amenities in the hotel, and no housekeeping services. There was a $2.50 per day environmental fee and $20/day parking, and they allowed us to keep our car in the parking lot after checking out, until 4 pm that day while we explored the city. 2 nights (3 days) is only 2 days of parking fees. The parking lot is outdoors.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Best Western Plus Sands
Responded Oct 30, 2020
Hello Thank you for the review of the Sands. I am glad you enjoyed your stay at our hotel and the view from the 5th floor after the move. I am glad you enjoyed all of the amenities in the room. We look forward to seeing you on your next trip to Vancouver and you can explore our beautiful city once again.
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We stayed here for our 35th Wedding Anniversary. With the travel restrictions lifted, and having been at home for 18 months this was a nice getaway. The location is excellent for anything you would like to do whether it be walking, renting bikes, shopping or just laying by the beach listening to the waves wash the shore.The hotel was clean and the staff made us feel safe. We'll be sure to visit this place again. Thanks for a memorable weekend.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Best Western Plus Sands
Responded Aug 6, 2021
Hello Thank You for the review of the Best Western Plus Sands. I am glad you enjoyed your stay with us for your 35th anniversary. It looks like you took advantage of the area and all of the nice attributes of the West End. We look forward to seeing you on your next trip to Vancouver.
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My wife and I stayed only 1 night, When we arrived we were told that parking was not included and that it was an additional fee. Something that should have been clearly stated in the confirmation or on the website during booking that Parking was extra.
The Parking stalls are VERY skinny so if you have a truck like I do it fills the space and then some.
The lobby has two elevators but only one was working and due to COVID only one group could use it at a time. so there was LONG waits at the elevator
The Key Cards that were issued did not work so I have to wait for the elevators again and then get them re-programed and wait for the elevators again to get back to the room.
We were on the top floor away from the elevator with a balcony with partial harbour view. BUT the room next to us was a family with young children that were extremely noisy. The walls in this hotel are very thin and you can hear everything that the next room is saying.
Through the night there was something on the roof making a metalic sound that because it was really windy outside was waking me up
The next morning when we woke up the floor by the sliding glass door to the balcony was wet. I could only assume that the heater/airconditioner leaked all over the floor because it had not rained.
The hallway carpets outside the rooms were filthy and in need of updating. You could tell that they had done some renovations inside the room but the hotel is OLD and is showing that it is still not kept up.
I would not be staying at this location again as in my opinion does not live up to the best western standards I have seen at other locations.
The hotel pricing was high for what was received
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Date of stay: April 2021
Rooms
Cleanliness
Service
Room Tip:no comment
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Best Western Plus Sands
Responded Apr 19, 2021
Hello Thank You for the review of the property. I apologize the hotel did not exceed your expectations. We have been renovating the hotel constantly for the last 3 years and are still continuing to do upgrades. We agree the hallway carpet does require updating and new carpets have been ordered and are excited to install them. We look forward to you giving us a second chance to exceed your expectations on your next trip to Vancouver.
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I travel to Vancouver often for either leisure or medical purposes. As soon as we found this property last year and stayed there we knew that it would be where we would stay in the future. The property has been fully renovated over the last year and they have done an exceptional job of providing great service and ensuring that the client experience was not affected negatively. The employees are professional and friendly. On this particular stay there was a discrepancy between what I booked online and what the reservation had at the hotel. Katryna, who checked us in apologized for the inconvenience even though it was not her fault she made it her problem to fix. She was courteous and as a result of being a loyal customer of Best Western and The Best Western Plus Sands Hotel on Davie, she gave us an upgrade. That to me is exceptional and truly professional. The housekeeping staff were also very friendly and asked us if everything was good in our room. You don't get that elsewhere and I have stayed at some high end hotels. When I go to Vancouver, this is my preferred hotel of choice. You won't regret it. Thank you to the Manager Dallas and to his entire team for making a great weekend stay for me and my spouse.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWSandsGM, General Manager at Best Western Plus Sands
Responded Feb 26, 2020
Hello Thank You for the review of the Best Western Plus Sands. I am glad you enjoyed your most recent stay with us. I will pass along your compliments to Kateryna for helping you get your rate correct and upgrading you. It is great to hear you liked our upgrades as we continue to strive to make our hotel better. We look forward to seeing you on your next trip to Vancouver.
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This particular property has undergone renovations last year to update and refresh the room decor. The staff are very friendly, professional and don’t make you think that you are bothering them with a question you may have. Every team member from front desk staff to maintenance and housekeeping always make a point of greeting you in passing. The housekeepers even ask if we are satisfied with our room and if there is anything that we need for example extra pillows or coffee and tea and even towels and garbage removal.
If you are looking for a hotel to stay at that is near shopping and multicultural restaurants this is where you would want to stay. Not to mention that sunset is beautiful to watch from the balcony. It is also a great place to walk as you can pretty much get to most places in 20 minutes or so.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Best Western Plus Sands
Responded Dec 29, 2021
Hello All Thank You for the review of the property. I am glad you enjoyed your stay and our recent upgrades. Our hotel is in a great area of Vancouver close to English Bay and Denman Streets eclectic restaurants.
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We stayed 9 nights at this hotel and were very impressed with the value it provided us. Most importantly the Hotel's staff were all very helpful especially the Young man serving weekdays in the restaurant onsite. The room was clean and this location provided all we needed in a very short walk. Closest Metro Train station (Canada line) was Yaletown Round house 25min walk or #6bus down Davie st. 2min walk to the Beach walkway.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWSandsGM, General Manager at Best Western Plus Sands
Responded Jan 31, 2020
Hello Thank You for the review of the Best Western Plus Sands. I am glad you found the hotel to be very well suited for your 9 night stay. I will pass along your compliments to your weekend server. We look forward to seeing you on your next trip to Vancouver.
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During my holiday to BC, I stayed at the Best Western Plus Sands in Vancouver. The hotel is a $35 taxi ride from the airport. The hotel staff were great. All my interactions with them were very positive. There was no daily housekeeping due to Covid, but you could request it when required. My room was clean and had all the amenities. The surrounding area was teeming with local restaurants of all different styles and ethnicities. Some of the ones I tried were Brazilian, Indian, English Pub, and a craft brewery. All were good. If you don't want to leave the hotel, the attached restaurant was also very good whether it was breakfast, lunch or supper . There was also a Safeway, Liquor Store, and London Drugs close by. English Bay and its beach was only 5 mins away. Stanley Park was close by. Just walking through the surrounding area was refreshing. Lots of history there if you get off the main drags. My only sore point was the parking. I was visiting my brother in the Okanagan and had to park my rental at the hotel for a night. First there was a $20 parking charge which is normal for a downtown hotel. However, the entrance from Davie Street was blocked off. I had to drive around to a small service road behind the hotel. It was crowded with service vehicles. The underground parking was at the lobby level but was small and narrow, hard to maneuver with a larger car. The outdoor parking lot was more spacious. However you have to use a narrow set of stairs to get down to the lobby level to enter the hotel. Not bad unless you have luggage. Having said that, I enjoyed my stay at Sands. I would stay there again.
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Date of stay: August 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Best Western Plus Sands
Responded Sep 29, 2021
Hello Thank you for the review of the Best Western Plus Sands. I am glad you enjoyed your stay with us and enjoyed the the hotels location and all of the restaurants within walking distance. I will pass your compliments to the staff, about the service you received during your stay. We look forward to seeing you on your next trip to Vancouver.
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I have stayed at this property many times before this trip and the reason for choosing this property is not only location but also because of the great service that they provide. They care about whether or not you are happy with your room which makes me feel valued and not just a number. They clearly explain everything to you and confirm that the rate is correct as well as the number of nights you are staying.
Do you like to go for walks? This property is located 2 minutes from English bay so that you can enjoy the beauty of not only the ocean but also of the surrounding landscapes. You literally can walk almost anywhere in downtown Vancouver in about 20 minutes. This property is also LGBT+ 🏳️🌈 friendly and is located close to the Davie Village. Also all guest surveys are read by management and they always welcome comments on how to improve service for yours as well as all their guests stays.
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Review collected in partnership with Best Western
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Best Western Plus Sands
Responded Apr 19, 2022
Hello Thank You for the review of the hotel. I am glad you enjoyed your stay with us and found the location to be very convenient for your stay in Vancouver and got to take advantage of going on some walks along the Seawall. We look forward to seeing you on your next trip to Vancouver.
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Front desk staff very friendly. Did an excellent job cleaning regularly of the front lobby and area. Room recently renovated. Traveled with our pet and the fee was too high considering the fact that any cleaning done because of a pet sleeping on the floor should simply be done after every checkout NO? Overall very good though.
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at Best Western Plus Sands
Responded Dec 7, 2020
Hello Thank You for the review of the Best Western Plus Sands. I am glad you enjoyed your stay with and the newly renovated rooms. Thank you as well for noting our extra cleaning protocols during these strange times. I do apologize about the pet fee the additional goes toward a deep clean after each dog departs. We look forward to seeing you again during your next visit to Vancouver.
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There are more places to choose from in the Vancouver area.
PRICE RANGE
C$161 - C$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel vancouver, best western vancouver, vancouver best western
LOCATION
CanadaBritish ColumbiaVancouverWest End / Central
NUMBER OF ROOMS
121
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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