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BEST WESTERN PLUS Chateau Granville Hotel & Suites

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1,069 Reviews from our TripAdvisor Community

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Showing 1,010: English reviews
Reviewed 2 days ago NEWvia mobile

This no frills hotel is decent and fair value for money. Also centrally located and easy to get around from. I have a few minor issues, on new years to get back into the hotel they only allowed in people with Identification documents however it would have been good if they advised us of this ahead of time or prior...

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Helpful?
Thank Zar01
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We apologize for not meeting your expectations during your stay with us. We take the security and comfort of all our guests very seriously. Therefore we do have an in house policy whereby only registered guests are...

Williams Lake, Canada
Reviewed 2 days ago NEW

Loved staying there, will definitely stay again. Room was clean and staff was kind. I ordered the express breakfast and they missed my order, but they sent it to my room within 5 minutes of my call. The breakfast had a generous portion of potatoes, scrambled eggs and sausages + bagel and cream cheese + fruit, totally worth it for...

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Helpful?
Thank CarinaHarumi
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Carina, Thank you very much for sharing your experience at the Best Western Plus Chateau Granville. I was heartened to read that you had such a wonderful experience at our hotel. We apologize for the delay in service for your breakfast order, I am happy to hear our team was able to be at your service in a timely...

Somerset West, South Africa
Reviewed 4 days ago NEW

Excellent service and very helpful staff. Great location with ease to take the very convenient public transport.The room was very clean with great service. Staff went out of their way to assist in guidance for travelling around Vancouver.

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Helpful?
1Thank Stephanushav
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you very much for sharing your experience at the Best Western Plus Chateau Granville. We are delighted that you enjoyed your stay with us. It is gratifying to read feedback such as yours. We strive to be a hotel, that understands guest’s needs better than anyone else in our industry. It brings us great satisfaction to see...

Vancouver, Washington
Reviewed 5 days ago NEWvia mobile

Very clean, and there is a lot to do within walking distance. I will definitely recommend this hotel to my friends and colleagues. The king suite was very spacious and the restaurant serves the BEST prime rib burger.

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Helpful?
Thank Jesse_15704
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Jesse, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you will be recommending our hotel to your friends and colleagues, thank you. We are pleased to hear that you enjoyed your stay with us. We are commended for our ideal...

Kitchener, Canada
Reviewed 1 week ago

My husband and I stayed here early this week. We stay for two nights. The room we stayed in had a King Bed, and a seperate area with a pull out couch. The bathroom was simple and clean - but could use a little TLC. There is a balcony with some nice views of the harbour. The hotel is located...

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Helpful?
Thank jayno19
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you and your husband enjoyed your two night stay with us. We are pleased to hear that you liked the room. Thank you for your comments in regard to the bathroom. We are...

Naperville, United States
Reviewed 1 week ago

My family loved the suites. They all had great balcony views of the street. So much space with fridge microwave too! Parking was easy in and out one day fee that's easy!! The staff was super friendly and full of smiles. CHeers to the Brazilian fellow who helped us get our luggage from basement! Obrigado!

Review collected in partnership with Best Western
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Helpful?
1Thank Mario G
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Mario, Thank you for your positive feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you and your family enjoyed your stay with us. We are pleased to hear that you found the room to be spacious and that you liked the amenities in the room along...

Toronto, Canada
Reviewed 2 weeks ago

We arrived at Chateau Granville for our second stay on December 21, 2016 a late check in for 7 nights. We booked a deluxe room - 2 double beds, mini refrigerator & microwave. Room 902 is your basic suite. Bedroom, 2 double beds, dresser and large screen TV. Living area included a pull out sofa bed and chair, large screen...

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Helpful?
5Thank YYZ T
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are pleased that you enjoyed your stay with us and you found the room to be spacious and liked the amenities. We are commended for our ideal location in the heart of Vancouver within walking distance...

Reviewed 2 weeks ago via mobile

Well to start off....the front desk was not all smiley face....not friendly and helpful. They place us in a room with a garden assess. Room is huge with an attached hall.....but a bit run down. The heater was sharing with the same heater at the hall that make the bedroom too cold at night. Water pressure was miserable. The basin...

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Helpful?
Thank Mech C
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are pleased to hear that you found the room to be spacious. We regret to hear that you did not find our team to be friendly upon your arrival. We will share your feedback with our...

Reviewed 2 weeks ago

The staff were very accommodating and helpful. The hotel room was big and comfortable. Location was great (near restaurants, shopping area) Overall, we enjoyed our stay and we'll definitely come back. 😊

Review collected in partnership with this hotel
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Helpful?
Thank Jane D
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Jane, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and found the room to be spacious and comfortable. We pride ourselves on our customer service, it is great to hear that our team were able to...

BC
Reviewed 2 weeks ago

We stayed at the Chateau Granville during Christmas this year. As always, our room was clean and fresh. I wish because we stayed for over 10 days that we had a toaster and had to ask for a kettle; but we had a mini fridge and coffee maker/coffee. We ate at the Edge Social Lounge and Grill and was pleasantly...

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Helpful?
Thank SierraBc
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that we are your go to hotel for your trips to Vancouver. We are pleased to hear that you are content with the room. Thank you for your positive feedback in regard...

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 

Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Region: Canada > British Columbia > Vancouver > West End
Price Range: $123 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites 3.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor = better views”
 of 5 bubbles jayno19, 15 Jan 2017 | Read review
“Quieter rooms are away from main road/front of building”
 of 5 bubbles 310ernestod, 10 Jan 2017 | Read review
“sometimes it was a bit noisy as we are in the heart of the city, but the noise didn't last long.”
 of 5 bubbles SierraBc, 5 Jan 2017 | Read review
“The superior rooms have a great view to the city.”
  • The view from the balcony
 of 5 bubbles alanrpinto, 29 Dec 2016 | Read review
“The rooms fronting Granville Street can be a little noisy.”
 of 5 bubbles E132WVandrewb, 25 Dec 2016 | Read review
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