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BEST WESTERN PLUS Chateau Granville Hotel & Suites

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1,039 Reviews from our TripAdvisor Community

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Showing 980: English reviews
Pemberton, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

The first impression was that there was not enough room for the vehicles to park while checking in, the staff could be more accommodating. The rooms are updated to a more modern look the view from your own balcony is great.

Helpful?
Thank Jason B
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Jason, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you loved the room and the balcony. Thank you for your feedback in regard to our set down area, unfortunately we only have space to accommodate... More 

Long Beach, California
2 reviews
Reviewed 5 days ago NEW

Sitting room furniture needs to be replaced and upgraded in suites but beds are good. Great staff, excellent restaurant, comfortable beds. Lot of construction noise around hotel during weekdays due to condo contruction in downtown Vancouver, so do not stay here if you plan to spend a lot of time in the room during weekdays.

Review collected in partnership with Best Western

Helpful?
Thank Sylvia M
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Sylvia, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are pleased to hear that you found the beds to be comfortable. We are continually upgrading our hotel to ensure we are exceeding our guest’s expectations. We regret to hear that we could not meet all... More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

There's a good chance that those of you reading may have family and/or guests joining you long after check-in. Let my experience serve as a warning before you book. Forewarning: This hotel programmed their elevators to always stop at the lobby regardless which direction its going and every single person is carded upon re-entry. After check-in and returning from a... More 

Helpful?
5 Thank doctapheel
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are sorry to hear that we did not meet your expectations during your stay with us. We take the security and comfort of all our guests very seriously. We do have an in house policy whereby... More 

Tofino, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 days ago NEW

Stayed here for 2 nights. This hotel is a bit older but is right downtown. We had a suite, nice little sitting are and comfy beds. The only problem we had was with the toilet as it ran and then almost flooded on the last morning. They did send someone to fix it ASAP. Coffee in room was good. I... More 

Helpful?
Thank LittleDread
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your two night stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you loved the room and the balcony. Thank you for the kind words in regard to our staff we will pass on your kind... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

My family and I booked two room for the weekend here at the Best Western, I have to say it was the worst hotel experience I have ever had. The service was soo bad we didn't even stay a night. We had one extra person in our group and they wouldn't let us add him to our group. We waisted... More 

Helpful?
3 Thank Micky P
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Micky, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We appreciate you taking the time to write to us. We are sorry to hear that we did not meet your expectations during your stay with us. We take the security and comfort of all our guests... More 

Brisbane, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

After an early arrival after a long flight from Australia we needed to drop our luggage at reception until our late PM checkin. To our surprise the check in staff went beyond the call to find us a made up room so we could checkin shower relax etc. This meant our 3 day stay with Best Western Chateau Granville began... More 

Helpful?
Thank DavefromAustralia
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are pleased to hear that you had an enjoyable three day stay with us and that we had a room available to accommodate your early check-in. Thank you for your positive feedback in regard to our... More 

Kitimat, Canada
Level Contributor
3 reviews
Reviewed 1 week ago

I was very pleasantly surprised by the renovations, very well done. I used to stay at the Chateau in the 80's, my union used to have their conventions at the Chateau. No complaints at all, but one suggestion re your restaurant, put pizza for one on the menu, like Earls or Speak Easy, Makes for a nice snack later at... More 

Helpful?
Thank HSanou
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your positive feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. We appreciate your comments in regard to the restaurant. Instead of serving pizza, we have the following flatbread options, Margherita, Meatatarian, Smoked Salmon and BBQ Chicken... More 

Victoria, Canada
Level Contributor
156 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 week ago

This is my go-to place for business in Vancouver. Super easy to get to off either the Horseshoe Bay or Tsawwassen Ferries. Always warmly greeted, parking is easy and only a nominal fee for underground city parking - cannot be beat. Rooms are huge, well equipped and CLEAN CLEAN CLEAN. Love the shower heads - I didn't want to get... More 

Helpful?
Thank Skippy510109
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that we are your go to place while doing business in Vancouver and that we help make your business travel easy. We are pleased to hear that you like our spacious room... More 

Vancouver, Canada
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

Great hotel if your clubbing on Granville. Decently priced for a 20 year old hotel. However on the south side there is a new tower being built it's very close and Monday to Saturday would be very noisy.

Helpful?
Thank keadyn
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. We are commended for our ideal location in the heart of Vancouver close to the cities’ attractions, shopping, restaurants and public transportation. We appreciate your feedback concerning... More 

Kamloops, Bc
Level Contributor
303 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 2 weeks ago

Spent the night for a meeting. always great service and facilities. the changes are great, easy parking and good wifi. Can not ask for more! Was on 15th floor this time and the King room was a nice layout.

Helpful?
Thank TimRodgers

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 

Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Region: Canada > British Columbia > Vancouver > West End
Price Range: $129 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites 3.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#39 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up, less noise from street”
 of 5 bubbles LittleDread, 28 Nov 2016 | Read review
“our room had a great city view”
 of 5 bubbles DavefromAustralia, 25 Nov 2016 | Read review
“great overall experience, slept well, ate well and the staff was very helpful with transit.”
 of 5 bubbles HSanou, 24 Nov 2016 | Read review
“Don't miss the adjacent restaurant "The Edge".”
 of 5 bubbles Skippy510109, 21 Nov 2016 | Read review
“Suite on the higher floor gives you the true high rise view and feeling of Downtown Vancouver. Balcony was Pretty cool.”
 of 5 bubbles 54Bev101, 19 Nov 2016 | Read review
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