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BEST WESTERN PLUS Chateau Granville Hotel & Suites

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1,083 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chateau Granville Hotel & Suites
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Showing 1,023: English reviews
Reviewed 8 January 2017 via mobile

Well to start off....the front desk was not all smiley face....not friendly and helpful. They place us in a room with a garden assess. Room is huge with an attached hall.....but a bit run down. The heater was sharing with the same heater at the hall that make the bedroom too cold at night. Water pressure was miserable. The basin...

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Helpful?
Thank Mech C
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are pleased to hear that you found the room to be spacious. We regret to hear that you did not find our team to be friendly upon your arrival. We will share your feedback with our...

Reviewed 7 January 2017

The staff were very accommodating and helpful. The hotel room was big and comfortable. Location was great (near restaurants, shopping area) Overall, we enjoyed our stay and we'll definitely come back. 😊

Review collected in partnership with this hotel
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Helpful?
Thank Jane D
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Jane, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and found the room to be spacious and comfortable. We pride ourselves on our customer service, it is great to hear that our team were able to...

BC
Reviewed 5 January 2017

We stayed at the Chateau Granville during Christmas this year. As always, our room was clean and fresh. I wish because we stayed for over 10 days that we had a toaster and had to ask for a kettle; but we had a mini fridge and coffee maker/coffee. We ate at the Edge Social Lounge and Grill and was pleasantly...

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Helpful?
Thank SierraBc
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that we are your go to hotel for your trips to Vancouver. We are pleased to hear that you are content with the room. Thank you for your positive feedback in regard...

Los Angeles, California
Reviewed 4 January 2017

Location - Good Staff and management - very helpful and friendly (this was the best thing about the hotel) Room Cleanliness - very average Bed Comfort - poor (the mattresses are very uncomfortable) Bathroom Cleanliness - very average (the shower was leaking) Appliances - has a fridge, can't remember if it had a microwave or not Furniture - overall everything...

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Helpful?
Thank Anna G
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Anna, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are pleased to hear that you enjoyed your stay with us. We are commended for our ideal location in the heart of Vancouver close to the cities’ attractions, shopping, restaurants and public transportation. Thank you for...

Edmonton, Canada
Reviewed 3 January 2017

For a property of its age, it has been well maintained for the price. Travelling with four children, I found their rooms very child friendly, in offering a lot of space. The bedroom with 2 beds was separate from the living area which allowed some privacy. The negative aspects for this property are that right outside, there is construction, banging,...

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Helpful?
Thank AKFIN
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you and your family enjoyed your stay with us and found the room to be spacious. I am truly sorry to hear that you were disturbed by the noise caused by construction in...

Xiamen, Fujian, China
Reviewed 1 January 2017

The property is located in a great spot, the price is great, the food is plentiful, the service is great. You can easily get around. We enjoyed are stay.It is not a luxury hotel but neither is the price. The neighbourhood is a little dicey but the people are harmless. ,

Review collected in partnership with this hotel
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Thank Peter B
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Peter, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. Thank you for your positive feedback in regard to the food that you had in our onsite restaurant, the Edge Social Grille and Lounge, we will pass...

Regina, Canada
Reviewed 1 January 2017

What a great place. Was upsize to a king suite. Great reception. Room was spacious and very quiet. There's traffic right outside but I didn't hear it. Lobby was beautifully decorated due to the Christmas season. Only stayed one night but is was most relaxing.

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Thank genius1_12
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us and you liked the spacious king suite. We are pleased to hear that you liked our festive decorations throughout the hotel. We appreciate you taking the time...

Seattle, Washington
Reviewed 29 December 2016

I took my boyfriend and his friends to Vancouver for his birthday and I was more disappointed than I was happy. The entire trip was fun but whenever we dealt wit the hotel staff we were not satisfied. First of all you pay for parking which is a bummer then you take a scary and sketchy elevator up to the...

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Helpful?
1Thank samg03
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We appreciate you taking the time to write to us about your experience. We regret to hear that we did not meet your expectations during your stay with us. We apologize for the issues you experienced in...

Niteroi, Brazil
Reviewed 29 December 2016

The hotel is very classy: from the restaurant to the rooms. The room we stayed (the Superior King Room) had a balcony with an amazing view to the City. It was very big, clean and tidy. The hotel is near the nightlife attractions of Vancouver, so we could walk everywhere. The staff is friendly and courteous, and the restaurant, although...

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Helpful?
Thank alanrpinto
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Alan, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay in the Superior King room along with the views from the balcony. We are commended for our ideal location in the heart of Vancouver within walking distance to many...

Vancouver, British Columbia
Reviewed 28 December 2016

We choose this hotel by a friend's referral. Very convenient location in Vancouver downtown! Close to good restaurants, shopping stores and church. We had family Christmas Eve service in nearby walking distance St Andrew 's church. Service is the best! We booked the 5 nights included breakfasts and free wifi, but the first breakfast was Christmas Day, hotel restaurant was...

Review collected in partnership with this hotel
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1Thank vivian146
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Vivian, Thank you very much for sharing your experience at the Best Western Plus Chateau Granville. We are delighted that you enjoyed your stay with us and had a great Christmas! We apologise for the miscommunication on the holiday operating hours of our restaurant and your Bed and Breakfast package. I am happy to hear that our duty manager...

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 

Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Region: Canada > British Columbia > Vancouver > West End
Price Range: $124 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites 3.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very clean.”
 of 5 bubbles lmgiroux, 18 Feb 2017 | Read review
“The higher the better”
 of 5 bubbles srivastavasmnavy, 14 Feb 2017 | Read review
“I was on city side near an elevator but couldn't hear much”
 of 5 bubbles andydQ4370AG, 14 Feb 2017 | Read review
“We stayed on the 14th floor slept good But Vancouver is noisy!”
 of 5 bubbles dhann0n, 13 Feb 2017 | Read review
“Suites on the 5th floor are a good size”
 of 5 bubbles msnook101, 6 Feb 2017 | Read review
5 of 5