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BEST WESTERN PLUS Chateau Granville Hotel & Suites

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BEST WESTERN PLUS Chateau Granville Hotel & Suites
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1,087 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chateau Granville Hotel & Suites
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Showing 1,027: English reviews
Reviewed 19 April 2016

Pros: Located in the middle of everything downtown, this hotel is a brilliant launching pad if you wish to see the sights. The staff were very friendly, especially Drew at the concierge desk. He made the stay that much more enjoyable. Cons: Try your best not to stay on the north side of the building on the weekend! Granville tends...

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Thank Neville J
Surrey, Canada
Reviewed 19 April 2016

we chose this hotel for the location...just a few minutes walk to the venue we were going to in the evening...bonus with this was to park our car at the hotel for duration of stay ( a $20. charge for overnight)..several places to eat at or choose the great food truck that parks down here....parts of the area are a...

Review collected in partnership with Best Western
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1Thank danann2012
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that you found your room to be comfortable. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotel...

Seattle, Washington
Reviewed 15 April 2016 via mobile

This hotel is located on South Granville street. Granville street can be quite intimidating to people, with peep shows, street people doing drugs, marijuana shops and other seedy elements of the big city. That being said, this property is close to Yaletown which appears to be the new trendy neighborhood and a light rail station. Plus a Aqua Bus station...

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Helpful?
Thank William B
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear William, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you found our hotel a pleasure to stay at and enjoyed the extra amenities such as the fridge, microwave and Keurig machine along with the view of downtown Vancouver from your balcony. Being...

Chilliwack, Canada
Reviewed 15 April 2016

Went for sea to sky 2016 cheer championship. This was perfect for our family. Room was really nice. Location to places to walk to eat was perfect.Will for sure remember this location next time we are in town for a cheer comp.

Review collected in partnership with Best Western
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Helpful?
Thank Del T
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear that our hotel was perfect for your family and suited your needs. It is great to hear you liked the room and found our location suitable. We appreciate you taking the time...

Puyallup, Washington
Reviewed 13 April 2016

We stayed in a suite, and we were really happy with the room - it was ample space for my husband, myself and our 3 children, and was very clean. Had a microwave and fridge too. The staff was helpful, and friendly with directions on how to get around the city. This was our first time in Vancouver, and the...

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Helpful?
Thank Emily H
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Emily, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that the room was suitable for you and your family and that you found the extra amenities such as the fridge and microwave to be useful. We pride ourselves on our customer service, it...

Fareham, United Kingdom
Reviewed 13 April 2016

Yes one lift was out of action, but with a walking problem that I have, we had loads of help from hotel people. The room was fine. The hotel people, reception, porters, restaurant staff, were all very good and helpful. We went for 6 days to Vancouver Island, and were able to leave our big cases with the hotel. No...

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Helpful?
Thank Jeff K
Orange County, CAlifornia
Reviewed 11 April 2016

We stayed 4-4-16 thru 4-6-16. 3 rooms. Upon arrival their only working elevator quit with people inside it. Their other elevator had been inoperable for many days. We had to use the service elevator until they got the main elevator up and running later that evening. It was very frustrating at times to wait 10 to 15 min for the...

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Helpful?
Thank Sfoflygirl
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback in regard to your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We apologize for not meeting your expectations during your stay with us. One of our elevators is currently out of service, we are working on fixing this elevator. We hope to have this elevator up...

Orange County, CAlifornia
Reviewed 11 April 2016

Main Elevators out of commission during our stay (should have received some type of credit on our bill ) 3 rooms, 2 days. Rooms ample space for the family to spread out. Wifi is horrible, only one person in the room can be on wifi at a time or it doesn't work. Decent location. Though I encourage management to do...

Review collected in partnership with Best Western
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Helpful?
Thank Sfoflygirl
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you found the room to be spacious for your family. Due to an unexpected repair, one of our elevators is out of service. We have tried our best to offer assistance to all...

Reviewed 10 April 2016 via mobile

This is hands down the noisiest hotel I have ever stayed in as far as street noise is concerned. Obviously not something the hotel has any control over-and they do offer complimentary earplugs in the room. Thankfully I travel with white noise so my sleep was probably better with that. Based on that alone I probably would not return to...

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Helpful?
Thank DoubleBisme
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We appreciate you taking the time to write to us about your experience. We apologize that we could not meet all your expectations during your stay with us. We regret to hear that you were disturbed by...

San Clemente
Reviewed 8 April 2016

This is our second stay at the Chateau Granville. The last one was four years ago. They have upgraded the rooms including the windows and balcony doors since, significantly reducing the street noise inside. It is conveniently located near on Granville (a straight shot to the airport) near Granville Island, Yaletown and not too far from the Robson district and...

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Helpful?
Thank CalifBeachBum
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback regarding your stay at the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoyed your stay with us. Thank you for the kind words in regard to our staff. Being in the heart of downtown there is a certain level of urban activity that takes...

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Staying in West End

Neighbourhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 

Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Region: Canada > British Columbia > Vancouver > West End
Price Range: $124 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites 3.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Chateau Granville Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the east side sleep well.”
 of 5 bubbles 551karinl, 23 Feb 2017 | Read review
“I found the top floor was very quiet and had an amazing view.”
 of 5 bubbles dsalter2017, 21 Feb 2017 | Read review
“Very clean.”
 of 5 bubbles lmgiroux, 18 Feb 2017 | Read review
“The higher the better”
 of 5 bubbles srivastavasmnavy, 14 Feb 2017 | Read review
“I was on city side near an elevator but couldn't hear much”
 of 5 bubbles andydQ4370AG, 14 Feb 2017 | Read review
5 of 5