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Pinnacle Hotel Harbourfront

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Pinnacle Hotel Harbourfront
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2,636 Reviews from our TripAdvisor Community

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Showing 2,521: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Great location, great customer service from all the staff simply couldn't make up for the racket the lifts make which can be heard in the entire building. It seems the hotel was redecorated in the last few years, but the 60's lifts were left as are, and there are some serious soundproofing issues. The room was also poorly cleaned, toothpaste...

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Helpful?
Thank TheDustOfMyFootsteps
Williams Lake
HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017

Very comfortable, clean, and lovely view of the harbour. All staff were helpful and friendly. When I requested some assistance for a tv problem, I was immediately assisted by a proficient and friendly staff member who fixed the issue and provided great advise.

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1Thank 471mel2015
About Hotel's Favourite Review
Chase, Canada
Reviewed 2 days ago NEW

We chose this hotel through Hotwire for its closeness to downtown. We also wanted a pool to use and the hot tub was closed and the pool looked like it should be cleaned. Otherwise the staff and restaurant were great. Close to lots of sights and shopping. Loud fan sound from outside.

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Thank Linda M
Renton
Reviewed 2 days ago NEW

Had business in downtown and this was the perfect place to stay. Close and convenient. Secure parking that extended to 5pm on checkout day made this location ideal. Also they have rooms that are hypoallergenic

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Thank Robin B
Nanaimo, Canada
Reviewed 3 days ago NEW

Great location! Walking distance to Stores and restaurants. Pool was amazing, gym is awesome, employees are very nice and greeting. So much comfort in our room with a comfy king size bed and a warm feeling painted walls. Pinnacle hotel harbourfront is a must stay hotel and experience everything for yourself.

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Thank lloydc427
Prince George
Reviewed 3 days ago NEW

I was impressed by the cleanliness and quietness of the room. I enjoyed a comp. upgrade to harbourview, it was a stunning view. Room service was great. All staff were amazing. I will stay here again for sure!

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Thank micahy2017
Vulcan
Reviewed 3 days ago NEW

We had a corner room overlooking the front street. Lots of room for the two of us. The room was well maintainedeachday. No problems. Customer service was excellent. We had numerous questions: restaurants, attractions, shopping, directions. All were answered very well and directions to locations were spot on. The lounge and restaurant were located near the lobbyand had a pretty...

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Thank relative
Calgary
Reviewed 3 days ago NEW

I paid extra for a harbourfront room. The view was gorgelous but the elevator noise my first night was so loud I thought that there was somebody bowling in the Room above me. I asked tof be moved for the next two nights that I stayed and was moved to a room that had less elevator noise but it sounded...

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Thank Jennifer N
Okanagan
Reviewed 3 days ago NEW

Would not recommend hotel. No selection of pillows, bulbs burnt out, gravel in toilet. Had to continually ask for "something". Staff very accommodating. Meal from room service cold. Expensive parking when staying at hotel. Only one restaurant, very open and noisy. Overall, many other better hotels to stay at in downtown Vancouver.

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Thank OkanaganPrincess
San Diego, California
Reviewed 4 days ago NEW

Hotel is old, you can tell by the elevators. Room service is also a little pricey, and portions are on the small side. Rooms have a great view of the harbor....a little obstructed but you can see the water. Rooms decorated in old style holiday inn....

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Thank Mybloodhound

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and breathtaking harbour views, the Pinnacle Vancouver Harbourfront Hotel welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom Coal Harbour location provides a well-designed harbourfront escape, with locally inspired full-service amenities and personalized services your stay in Vancouver will be one to remember. ... more   less 

Additional Information about Pinnacle Hotel Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E 3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $189 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#23 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#40 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Harbourfront staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the Harbour view ones, and make sure you are as far from the lifts as possible”
 of 5 bubbles TheDustOfMyFootsteps, 24 Mar 2017 | Read review
“A view of the harbour would have made our stay a little better but our room was great so a streetside view was fine.”
 of 5 bubbles relative, 22 Mar 2017 | Read review
“Harbour view is totally worth it”
 of 5 bubbles K103GJjonathanc, 19 Mar 2017 | Read review
“Get a Harbor View room if at all possible.”
 of 5 bubbles jeomo, 19 Mar 2017 | Read review
“Check for the size and design of the room before booking”
 of 5 bubbles sharadbhagwat, 13 Mar 2017 | Read review
5 of 5