900 Canada Place Way, Vancouver, British Columbia V6C 3L5 Canada
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About
#39 of 85 hotels in Vancouver
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Fairmont Waterfront luxury hotel showcases the best of Vancouver. Conveniently situated beside the Canada Place Cruise Ship Terminal and adjacent to the Vancouver Convention Centre, this luxury Vancouver hotel has a central harbour location, ideal for any stay. Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver. The 489 rooms are spacious, elegantly appointed with distinctive amenities and showcase spectacular city, mountain and harbour views through floor-to-ceiling windows. The Fairmont Gold floor is an exclusive hotel within a hotel, featuring complimentary breakfast and evening canapes, personal concierge service and an exclusive lounge and terrace with harbour-views. Visit the on-site restaurant ARC. The culinary team embraces fresh, local and sustainable ingredients complemented by hotel-grown herbs from the 2,100 square foot rooftop garden and honey from the on-site honeybee colony. Expect simple, flavor focused cuisine, cooked with flawless execution appealing to discerning or emerging palates.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Valet parking
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Skiing
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Green
Languages Spoken
English, French
Hotel links
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Location
100Great for walkers
Grade: 100 out of 100
195Restaurantswithin 0.5 km
54Attractionswithin 0.5 km
Contact
900 Canada Place Way, Vancouver, British Columbia V6C 3L5 Canada
Getting there
WaterfrontVancouver Sky Train3 min
GranvilleVancouver Sky Train6 min
Rental CarsSee car hire from US$39/day
4424Reviews39Q+A100Room tips
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The room and hotel staff were excellent, friendly, clean and proffesional and what I expect at a Fairmont. A couple things were annoying but I would assume easy to fix. I was unable to connect to the wifi with my laptop because the "accept the terms and conditions" page where I was asked for the password and room number was a pop up that wouldn't load, we tried many times but eventually I just used my phone as a hotspot.I was using a new MacBook Pro. The second small inconvenience was that the weekend morning breakfast at the ARC restaurant included an all you can eat sampler-type menu for $65 and you order off a list of items and the server brings them to you... I did not want a big breakfast and I wanted to order the eggs Benedict with arugula salad... however, my husband was looking forward to the sampler menu. Unfortunately, our server relayed to us that we could not have the all you can eat option unless we both ordered it... and so my husband wound up ordering something he didn't really want and it overall seemed like an unnecessary policy and we definitely would have preferred to know this before we sat down so we could have chosen another restaurant. The restaurant service was very slow and the eggs Benedict had good flavour but was served at room temperature which is not great when you're having hollandaise. Overall pretty disappointing meal but luckily there are so many great restaurants close to the hotel that it didn't affect us much. There is a Starbucks directly across the road from the hotel which was great and needed since we did not have coffee pods in the room for some reason. Also the rooftop pool, hot tub and gym are very nice and we loved spending time there... Despite the frustration with the wifi and the "meh" restaurant experience we really enjoyed our stay at The Fairmont Waterfront and would definitely recommend it as a wonderful central location to stay in Vancouver. …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: There is the ability to cast to the TV in the room but was a bit tricky to set up and get working.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
Canada has always been on our bucket list of places to visit. We relied on our AAA travel agent and wow, she picked an excellent place. The room was nice and spacious and we had a great Harbor view. The bed was amazing . The bathroom was nice and had a television, built into the mirror!! As far as amenities, this is everything it had to.offer……they call it Fairmont Gold Amenities: Private check in and check out Exclusive use of the Fairmont Gold Lounge and gardened terrace, overlooking Vancouver’s harbor. Complimentary deluxe European buffet breakfast served between 6:30 a.m. – 10:00 a.m. weekdays and 7:00 a.m. – 11:00 a.m. weekends. Complimentary selection of house-made pastries and savory snacks served between 12:00 - 4:00 p.m. daily. Complimentary selection of hot and cold canapés served between 5:00 - 7:00 p.m. daily. Complimentary mineral water, soft drinks, coffee, espresso drinks and selection of teas. An honor bar is available to enjoy daily from 12:00pm - 9:30pm where charges will apply for alcoholic beverages. They even had gluten free items. In addition to all that, the service was excellent. The staff was so professional, so courteous and so very sweet. Two of the employees, Duygu and Katiuska, gave exceptional service. Definitely coming back.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: Choose a Harbor view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Waterfront, General Manager at Fairmont Waterfront
Responded Sep. 30, 2022
We are delighted to read that you had a fantastic overall experience during your recent stay. Thank you so much for the wonderful comments about your room, compliments for our Fairmont Gold staff and products! We look forward to welcome you back again soon! Sincerely, Jean-Francois Vary General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was nice but for the cost we had to many issues. Upon booking I was told check in was 3pm but requested early room availability and was told it should not be a problem. We arrived at 1pm and a room was not available and were told that it would be about a half hour and they would call us. We went to the restaurant bar and waited. At 3pm I went to the concierge and asked them to check on the status. they came back and said it would be ready in 10 min. and gave us 2 complementary drinks in the bar. At 3:30 it was still not ready so we checked our luggage and went to the market. When we returned at 5pm we still had not been notified of the room number so again I checked and was given a room number and we went up to the room. upon getting to the room our card keys did not work on the door so I called down to the desk and they said they would send someone up asap to fix the issue. Almost 30 min later someone did show up and give us new room keys that worked. When we booked our room we asked for Brunch reservations and were told they were booked but said they kept table open for guests. We went to the restaurant a half hour before Brunch and were told that they would could get us in at 1pm, a wait of 3 hours. I informed them of what I was told and she said she could put me on a waiting list and I accepted. We waited about an hour and while waiting talked to some of the other guests that were on the waiting list that checked in after us and then proceeded to get tables before us (4 couples to be exact) I went back up to the desk and asked about it, and there answer was that we were just over looked and that now we had to stick to the 1pm time. after asking to speak to a manager, all of a sudden there was an open table and the reception was very rude about the whole incident. For the premium location and price I would not stay here again. I will say the Concierge was very nice and did what she could.…
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Room Tip: Harbor View was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The experience started off not in the greatest way. We did the online check-in ahead of time and estimated that our arrival time would be 2:15 pm. We actually arrived earlier at 1:30, as we were coming in from the Fraser Valley. Upon checking in at the Front Desk, we were informed that the room was not quite ready, but we were checked in and received our room keys, and we would receive a text message when the room was ready. At 3:10 we went to the concierge to ask if she could find out the status of our room, to which she informed us that the room was ready, but it had not been "inspected" and it would be ready in about 10 minutes. We ended up having to call back again 15 minutes later and we were informed that the room was in fact ready for us. Once we arrived to the room, we found that the bell desk had not brought up any of our luggage, which meant we were worried about not being able to be ready for our dinner reservations. It was 15 minutes later when the bellman brought up our luggage and we did make it to dinner on time. While there was nothing in the room upon arrival, which I was disappointed about, someone did come to the room a while later to bring up some chocolate covered strawberries and a birthday card for my wife. This was nice, if not poorly timed. The other major negative we found, was the price for valet parking to be $75 per day is ridiculously over priced. We like to stay with Fairmont Hotels, but this is the kind of price gouging that makes me not want to return. The concierge Beckie did contact me by text the next day to see how we were enjoying the first night. Upon letting her know about the delay in checking in, she did offer to provide us with 2 free drink vouchers to use at Arc Restaurant, which we found to be a nice gesture. Overall for the most part, I was not impressed with this experience. I will definitely be thinking twice before I book at a Fairmont Hotel again in the future, especially Fairmont Waterfront.…
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Date of stay: March 2023
Rooms
Cleanliness
Service
Room Tip: We stayed in a Deluxe Partial Harbour View room, which was a corner suite providing city and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The hotel itself was ok. Nothing special. However the hotels management of security deposits was absolutely disgraceful. For two rooms for a two night stay they took an extra $4k out of our bank account for security on top of the actual hotel fees. We are still waiting for some of it back and its been two weeks now. This caused us major problems on the rest of our holiday and was never explained to us on check in. Ill certainly never be staying here again based on this alone.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Remains a great hotel in a great location. Obviously gets a lot of cruise passengers as it is directly across the street from the terminal. How they cope with the luggage and one night stays is beyond me! City view Gold room was well equipped, clean and quiet during my three night stay. Would definitely recommend booking a Gold Level room if it is within your budget, the service level is exemplary and you are made to feel so welcome. I was fortunate to enjoy good weather and the balcony of the lounge is a great view point to watch the milling cruise passengers get to/and from their cruise. Stayed a few times now and never been disappointed, obviously as an aviation buff the Fairmont at the airport has a special place in my heart! But in the city this is a winner.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Disappointed on a few different levels. Accor points expired in January with no notice, Had to call security at 4 am for neighbors, and received no follow up or accommodations. I loved the Fairmont, since it was CP. Not feeling any love from your organization. Think its time to move on.
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Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nice location, and close to waterfront and shopping. great AMEX benefits for room upgrade. Great breakfast buffet and nice dinner food. The rooms are very quiet and had great sleep. Overall a great experience
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Date of stay: February 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Waterfront, General Manager at Fairmont Waterfront
Responded 2 weeks ago
Thank you for sharing your excellent review. We are delighted that you had a great experience at our hotel, we really look forward to your next visit! Sincerely, Jean-Francois Vary General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Family with young kid stayed during February 2023 Family Day long weekend. Hotel is centrally located with many places of interest within working distance such as Canada Place, Fly Over Canada. Lot of restaurants in the waterfront and other streets to choose from. Hotel offers underground parking for extra fee and connected to the lobby by elevator. Very convenient. We stayed in a room on the 7th floor with view of the water. Swimming pool, hot tub and the gym on the 3rd floor is great. Overall clean room, good housekeeping done daily. Overall a pleasant stay with the family.
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Date of stay: February 2023
Value
Service
Sleep Quality
Room Tip: Rooms facing the waterfront definitely offers great view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Waterfront, General Manager at Fairmont Waterfront
Responded 2 weeks ago
Thank you for sharing your excellent review. We appreciate you complimenting our location, amenities and service. It's wonderful to read that you and your family had such a great overall experience at Fairmont Waterfront. We hope to have another opportunity to welcome you back in the near future. Sincerely, Jean-Francois Vary General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aside from the expense of the wine ($33 in the hotel lobby bar and $53 for the bottle in the mini bar - which was nowhere near that high of quality of wine) this was a beautiful hotel, great views and the staff was wonderful.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Waterfront, General Manager at Fairmont Waterfront
Responded 2 weeks ago
Thank you for reviewing your recent stay. We are delighted you enjoyed your visit to our hotel, it is encouraging to our staff to learn our guests are satisfied with our service. We look forward to welcoming you back! Sincerely, Jean-Francois Vary General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$252 - US$492 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont waterfront hotel vancouver, fairmont hotel waterfront, fairmont hotel vancouver, fairmont vancouver, vancouver fairmont, fairmont waterfront vancouver
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
489
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Frequently Asked Questions about Fairmont Waterfront
Which popular attractions are close to Fairmont Waterfront?
Nearby attractions include Vancouver Mysteries (0.3 km), Marine Building (0.3 km), and Steamworks Brewing Company (0.3 km).
What are some of the property amenities at Fairmont Waterfront?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Waterfront?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Fairmont Waterfront?
Conveniently located restaurants include Hydra Estiatorio Mediterranean, Alouette Bistro, and Five Sails Restaurant.
Are there opportunities to exercise at Fairmont Waterfront?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Fairmont Waterfront located near the city centre?
Yes, it is 0.7 km away from the centre of Vancouver.
Are any cleaning services offered at Fairmont Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Waterfront?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Waterfront offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.