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Vancouver Marriott Pinnacle Downtown Hotel

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Vancouver Marriott Pinnacle Downtown Hotel
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1,689 Reviews from our TripAdvisor Community

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Showing 1,579: English reviews
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Reviewed 4 days ago NEW

I have yet to stay in this specific hotel and am VERY excited to spend my weekend with my girlfriends in downtown Vancouver. I am very disappointed and sad to say that when I called to confirm my reservation (to make sure it was in their system, yes, I like to be sure) and although I booked through Expedia I...

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Helpful?
1Thank Hannah F
VanMarriottPinnacle, Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear Hanna F, I would like to apologize for the impression you have received when contacting our hotel. I assure you that is not an example of the level of service we pride ourselves on providing our guests. Please contact me directly at sean.outerbridge@marriott.com so that I can ensure your upcoming stay exceeds your expectations. Sincerely, Sean Outerbridge Senior Operations...

Dallas, Georgia
Reviewed 4 days ago NEW

This was our first time to Vancouver and we were very impressed with this hotel! It seemed much nicer than any other Marriott we've ever stayed in. The views from the 26th floor out towards the harbor are spectacular!! The staff seem very friendly. They recommended some great spots around town. Parking is underneath in a public garage with hotel...

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1Thank Calisurfer97
Lemont, Illinois
Reviewed 6 days ago NEW

Beautiful hotel in downtown Vancouver a couple of blocks from the water. There is park nearby and plenty of restaurants just around the corner. The rooms were clean with scenic views. Elevators were fast and the staff is friendly.

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1Thank Tom F
Reviewed 1 week ago

My family and I stayed on the 23rd floor. Rooms are smaller than we're used to but beds are very comfortable. Washroom is nicely updated, and it was nice to see a Keurig coffee maker. However, it wasn't necessary as we wandered up to the 25th floor lounge, which was stocked with plenty of hot choices for breakfast (best sausages...

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1Thank Jack W
Cincinnati, Ohio
Reviewed 1 week ago

I stayed at this place couple of times. It's a beautiful hotel with close proximity to offices and many restaurants in the downtown. The food at the concierge room was excellent too. The front desk staff has been very helpful. Enjoyed the stay!

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1Thank H N
Erin, Canada
Reviewed 1 week ago

Have stayed here several times and have never been disappointed. The staff are top notch - consummate professionals who take great pride in their work. They want to ensure you are happy! Rooms are smallish but comfortable and immaculate. The lobby is open and airy with a restaurant and bar as well as having an easy to access business centre....

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1Thank Lynda B
Victoria, Canada
Reviewed 2 weeks ago via mobile

First time staying at this hotel, wonderful check in staff, very pleasant n helpful, love the huge room with curved windows and a fantastic view. Bed is extra comfortable, very clean and luxurious hotel. Had drinks at the lounge downstairs and they are priced well. Location, location,location....right downtown near the waterfront, many great shops and restaurants nearby and the sky...

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2Thank VictoriaWanderers29
Manila, Philippines
Reviewed 2 weeks ago

+ great location downtain + very clean rooms and bathrooms + complete in room coffee facilities and free water + nice gym, indoor paul, steamroom and sauna - front desk staff generally not willing to go beyond extra mile if it help required is not front desk related - our transport arrangement got messed up- they didnt even check well...

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2Thank 98rayar
VanMarriottPinnacle, Operations Manager, Rooms at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review

Dear 98rayar Thank you very much for providing us with your feedback during your stay, I would like to apologies for any inconvenience that was caused, I assure you that this is not an example of the level of service we pride ourselves in providing to our guests, we will share your comments with our team so that they know...

Reviewed 2 weeks ago via mobile

Stayed here with my husband while he attended a conference. This hotel is in a great location if you are flying Harbour Air or want to be near Coal Harbour. It's a bit of a hike from Pacific Centre, but close to Gas town and Stanley Park. The room was spacious and clean, with a nice big bathroom. The bathroom...

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1Thank Travelfan353
Edmonton
Reviewed 2 weeks ago

My husband attends a conference in Vancouver every February and I have been joining him with our son for the last 3 years. The rooms are always clean and comfortable with large, comfy beds. I have been continually impressed with the warmth and helpfulness of the staff. We enjoy staying there every year.

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1Thank GJAlberta

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at Vancouver Marriott Pinnacle Downtown Hotel, a top choice among hotels in Vancouver, BC. Located in the heart of Downtown Vancouver, we are steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers to our waterfront hotel, which is a premier choice for Downtown Vancouver hotels near dining, entertainment, and more. With beautifully designed accommodations and first-class service, you will thoroughly enjoy a comfortable stay with us. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. At our Showcase Restaurant and Bar, you will be able to find exceptionally delicious West Coast cuisine. Showcase is the place where locals and our hotel guests feel at home while they are discovering new fare and new experiences. Stay with us! Our Vancouver waterfront hotel offers an exceptional experience for a business or leisure visit to Vancouver, British Columbia, Canada. ... more   less 

Additional Information about Vancouver Marriott Pinnacle Downtown Hotel

Address: 1128 Hastings St W, Vancouver, British Columbia V6E 4R5, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $279 - $771 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vancouver Marriott Pinnacle Downtown Hotel 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Marriott Vancouver
Vancouver Marriott
Hotel Style:
#9 Green Hotel in Vancouver
#14 Luxury Hotel in Vancouver
#21 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Vancouver Marriott Pinnacle Downtown Hotel staff and other travellers.
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Phoenix, AZ
over a year ago
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East Brunswick, New Jersey
over a year ago
England

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Questions? Get answers from Vancouver Marriott Pinnacle Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request harbor view, as high as you can to get amazing views of the city, mountains and seaplanes!”
 of 5 bubbles Calisurfer97, 21 Mar 2017 | Read review
“Try to get a room with a harbor view”
 of 5 bubbles 715janett, 3 Feb 2017 | Read review
“The corner room kings have a great view of harbor”
 of 5 bubbles IAM576, 22 Jan 2017 | Read review
“Ask for the panoramic window, it's great.”
 of 5 bubbles MarkT711, 19 Jan 2017 | Read review
“Upper levels facing the water offer best views”
 of 5 bubbles 335bradf, 7 Jan 2017 | Read review
5 of 5