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Vancouver Marriott Pinnacle Downtown Hotel

1,917 reviews
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Traveller (580)
Room & Suite (327)
Dining (17)
Overview
  • Excellent52%
  • Very good38%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“stanley park”(217 reviews)
“canada place”(136 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,917)Write a Review
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Show reviews that mention
All reviewsthe concierge loungestanley parkcanada placeconvention centerseparate tub and showerhigh floorcorner roomwaterfront stationbusiness districtwithin walking distancerobson streetcruise portexcellent locationharbour viewvery nice hotelwater viewwater front
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581 - 585 of 1,783 reviews
Reviewed 27 August 2015 via mobile

Nice hotel in a good location. When we checked in the room was clean but the shampoo bottle was half empty and the moisturizer appeared used as well . Gross We reported this to the front desk on our way out and asked for replacements...More

4  Thank LARRY F
Response from VanMarriottPinnacle, Manager at Vancouver Marriott Pinnacle Downtown HotelResponded 28 August 2015

Dear Melissa M, Thank you for taking the time to share your experience at the Vancouver Marriott Downtown. As a valued guest, we appreciate receiving feedback that we can use to improve our offerings. I would like to apologize that we were not able to...More

Reviewed 26 August 2015 via mobile

It's 2015 and we were shocked to find out we had to pay for wifi, nearly $15 a night we've stayed at campsites with free wifi! Not to mention trip advisor says it has free wifi!! We stayed 2 nights at this hotel. Was a...More

4  Thank Melissa M
Reviewed 26 August 2015

Enjoyed a three day stay at the Marrioot Pinnacle before leaving on the Alaska cruise. The hotel rooms are well appointed, beautiful linens, comfortable. The restaurant is also terrific, good food, excellent service. But what really makes this a five star place is the staff....More

3  Thank missthesuncaribbean
Reviewed 25 August 2015

Stayed for three nights!! Beautiful location, walked each morning along the water, heavenly We arrived early, hotel stored our luggage, ensured it came to our room in a timely fashion. Great help with local activities/ restaurants. Rooms very, very clean and comfortable Housekeeping staff exceptional...More

4  Thank Gail2527
Reviewed 24 August 2015 via mobile

Hotel is nice, room was tiny though. Eating at the breakfast and dinning at the bar was expensive, with loads of extra taxes added on to the food and beverage. Tanya at the bar was lovely and provided great service! Food was good just really...More

3  Thank Nat_Hitch
Response from VanMarriottPinnacle, Manager at Vancouver Marriott Pinnacle Downtown HotelResponded 26 August 2015

Dear Nat_Hitch, Thank you for taking the time to share your experience at the Vancouver Marriott Downtown. As a valued guest we appreciate receiving feedback which we can use towards improving our guest experience. I have shared your feedback with our Rooms and Food &...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$177 - US$618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Vancouver
#17 Luxury Hotel in Vancouver
#18 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$177 - US$618 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Vancouver
#17 Luxury Hotel in Vancouver
#18 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms
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Traveller (580)
Room & Suite (327)
Dining (17)
Pool & Beach (12)
Business Centre & Event Rooms (5)
Nearby
Downtown
Vancouver's business district, the Downtown area is
bustling with smartly-dressed folks balancing their
lattes and briefcases to and from work. The area's
plethora of contemporary commercial, residential, and
corporate spaces has bred a landscape of nouveau
restaurants, chain cafes, and upmarket shopping
options. However, located right on the waterfront of
Vancouver's energetic Harbour, Downtown is a also
...More
Questions & Answers
Ask a question
happiehour
11 December 2017|
AnswerShow all 6 answers
Response from Mike B | Reviewed this property |
The Sea Bus to take you to North Van is a 10 min walk away. If you are referring to BC Ferries Horseshoe Bay is across the bridge ~20km away and the bus goes there. The other BC Ferries location of Tsawwassen is ~30 km to... More
0
Votes
Heather B
9 December 2017|
AnswerShow all 7 answers
Response from Crichton-Steet | Reviewed this property |
The rooms are likely due to be refreshed. Having said this, all the modern amneties are found in the rooms. The hotel is very well located with value for money. I found the service to be great.
1
Vote
hollieberry
23 August 2017|
AnswerShow all 9 answers
Response from Frank L | Reviewed this property |
I did not have a need for this service. So I do not have a definitive answer, but my guess would be they would provide that service, they are a full service hotel
1
Vote
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Room Tips
"The upper floors are best"
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"Ask for a harbour view on the higher floors"
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"Remodeled rooms are more up-to-date, but more expensive than the older rooms. Also ones facing English Bay..."
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"The higher you are the more view you get to see."
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