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Delta Hotels Vancouver Downtown Suites

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550 West Hastings Street, Vancouver, British Columbia V6B 1L6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$184
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Traveller (555)
Room & Suite (322)
Dining (33)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21-04-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Delta Hotels Vancouver Downtown Suites
Updated 21-04-07 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 88 hotels in Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada's Gastown district and within a block of the Canada Line rail system. Our Vancouver hotel's location is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycle tours
Babysitting
Children's television networks
Paid private parking on-site
Wifi
Restaurant
Happy hour
Special diet menus
Wine / champagne
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Chinese, Filipino and 3 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
357Restaurantswithin 0.5 km
75Attractionswithin 0.5 km
1800Reviews51Q+A100Room tips
Traveller rating
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  • 636
  • 116
  • 46
  • 22
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Popular mentions
Wendy M wrote a review Sep. 16
British Columbia, Canada1 contribution
As a loyal customer with titanium status, I am absolutely appalled with the treatment my wife received, one of the front line staff demanded she wear a mask over her mouth and nose when she has a medical exemption, he had no intention of listening to her and got into heated verbal confrontation.
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Date of stay: September 2021Trip type: Travelled on business
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Response from Front Office Delta, Guest Services / Front Office at Delta Hotels Vancouver Downtown Suites
Responded 1 week ago
Thank you for taking the time to share your feedback regarding your recent stay. I will certainly be sharing your comments with the entire Front Office Team. I will also be reminding them that even though masks are mandatory for everyone in the hotel, some guests are exempt and to listen to guests who are not wearing one as they may have a medical reason.
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Jodi S wrote a review Sep. 6
Calgary, Canada67 contributions32 helpful votes
The location is terrible! By the map it looks close to Gastown but staying in this location is like staying in the center of a slum. It would NOT be safe to walk to Gastown. You hear sirens all night long and loud partying in the neighboring rooms. The hotel is very, very old but has been renovated. The lobby was busy and frankly didn't feel that safe with every sketchy character you can imagine floating around. This is certainly not for business travelers or family with children . There is a large amount of homelessness and squalor directly outside the front doors and the sights and smells reflect this. The parkade is totally unsafe with staff reminding you not to leave anything in your car and to lock everything carefully. There is no concierge or help - I had to drag my bags up a flight of stairs with no help as we didn't easily find the back alley loading area that is the "front entrance". The rooms are newly renovated but everything has that tattered around the edges feeling with dodgy bubbling wallpaper and chips and gouges that show the age. Also don't look to carefully in the corners or you will find a few areas house keeping has never looked! The sheets were clean. The bathroom was clean but I actually changed my flight up because I was so anxious to leave! To Summarize: Don't stay here. It is the kind of hotel you walk into and think DAMN. I should have done more research! I wish I had just stayed out by the airport or paid the extra $200 / night for the OPUS.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: Don't stay here. It is the kind of hotel you walk into and think DAMN. I should have done...
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Response from Front Office Delta, Guest Services / Front Office at Delta Hotels Vancouver Downtown Suites
Responded 2 weeks ago
Thank you for taking the time to provide us with your feedback. I am very disappointed to hear about your poor experience at our property. We certainly take guest comfort and security as our top priority and I am sorry fell short on delivering on our promise. Please know that your experience is not typical of our service standards. Please feel free to reach out to us to further discuss your recent stay. Our phone number is 604.689.8188, please feel free to reach out at any time.
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quiqueCalgary wrote a review Sep. 3
Calgary, Canada26 contributions24 helpful votes
We (family of 3) stayed 5 nights in the one-bedroom suite, it was very comfortable, clean and quiet. The kitchenette area was very handy to have. Service was great. Internet connection in the bedroom was great as well. Anything we needed was delivered to our bedroom within minutes of asking. The hotel staff is supper friendly and they helped us with every request we had. The hotel is located 1 block from the SkyTrain Waterfront station. If you fly into Vancouver, the trip takes less than 30 mins from the airport. the SkyTrain is the easiest way to get to the hotel.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Response from Front Office Delta, Guest Services / Front Office at Delta Hotels Vancouver Downtown Suites
Responded 3 weeks ago
Thank you for your honest and detailed review! We look forward to welcoming you back whenever your travels bring you back to Vancouver.
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cjauff wrote a review Aug. 2021
Canada492 contributions83 helpful votes
First time in Vancouver and I really enjoyed my stay at the Delta. The room was a good size and had a very comfortable bed. The staff were very friendly as well. The hotel is located near Gastown, very close to restaurants and the water - but not so close that it's loud or busy. The room also had a nice view of the harbour. Parking was $39 per night and located in a public garage directly next to the hotel. Seems par for the course for downtown in a major city. Given covid policies, there was no daily room cleaning and you need to give 24 hours notice if you needed it. This wasn't a big deal for us. The hotel did seem a little short staffed, we were mostly on our own with our luggage. Given it's a downtown location, there is very little room to pull in to unload from a car/cab. This was our first time, but definitely not our last. I would definitely return to the Delta.
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Date of stay: August 2021
Location
Service
Sleep Quality
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Response from Front Office Delta, Guest Services / Front Office at Delta Hotels Vancouver Downtown Suites
Responded 3 weeks ago
Thank you for staying with us and providing a detailed feedback. Your kind words and understanding is very encouraging. We look forward to welcoming you back in the near future.
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Butlers wrote a review Aug. 2021
1 contribution
+1
1. Parking is $40/night. The parking lot is a little bit distance from hotel. It takes time in and out. But away from hot sun or rain, it’s indoor parking. The elevator at parking sometimes doesn’t work. Remember the number and the level after you parked, you will need that information later. If you are the first time staying in this hotel like me, here is the direction: When you drive toward hotel,go past the hotel to Howe Street, left on to that street, then take the next left onto West Pender Street, again take left onto Seymour Street, you will get to parking, the Delta is on the left of Seymour Street 2. This hotel allows pets. Usually the owners keep them quite, but one time while going out to elevator, I indeed got scared by a sudden and loud dog barking. Just once. 3. The three elevators seem not enough during busy times, especially with pandemic policies that limits people or one family allowed inside. The guests I met are nice. We usually “break the law” by allowing others in, otherwise waiting can be quite long. Indoor masks are mandatory, you need to bring your own, hotel don’t provide ( I never ask as I have myself). 4. It located in downtown area which is convenient to walk around to some places (Gas town, Canada place, flyover Canada, China town etc). But walking downtown/China town is not a pleasant experience. Like other downtowns, there are lots of homeless around , dirty needles on ground and stinky pee smell in the air, gunshots and police cars and firefighters trucks around every day. 5. As soon I got in my room, the WiFi is connected automatically; The TV displays my name while on/off, which is sweet. 6. Inside the hotel is clean. I am a clean guest, I use my own plastic bags as garbage/recycle bags and I bring them to main floor garbage can. I found the little garbage can in room is too small, the other half is divided for recycle. For the first 4 days of my stay, I only requested room service once. I was told the room service will provide every three days unless I ask. I don’t like to ask but after the third day while still no room service, I asked on the 4th day afternoon, they came and did a good job. 7. The sheets and towels look clean and smell/feel clean. Not like the previous Delta I stayed, the sheets and towels looked clean but smelled dirty. I have a sensitive nose. This hotel is clean everywhere I go inside. The shower and toilet etc. all work properly. 8. There are two closets, the one in bedroom has a little SAFE. 9. I asked for water once. They provided right away which is nice. Later I found there is ice/water fountain at my floor, I started reuse my water bottles. It would be nice if a simple instrument can be provided there. 10. From my window there is beautiful downtown view day and night. From this distance I don’t see the garbages on the street.
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Date of stay: August 2021Trip type: Travelled on business
Room Tip: 1. Parking is $40/night. The parking lot is a little bit distance from hotel. It takes time in...
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PRICE RANGE
US$182 - US$428 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta vancouver hotel vancouver, delta vancouver suites hotel, delta hotel vancouver
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
226
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Frequently Asked Questions about Delta Hotels Vancouver Downtown Suites
Which popular attractions are close to Delta Hotels Vancouver Downtown Suites?
Nearby attractions include Vancouver Mysteries (0.3 km), SmartyPantz Escape Rooms (0.4 km), and Vancouver Lookout (0.08 km).
What are some of the property amenities at Delta Hotels Vancouver Downtown Suites?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Delta Hotels Vancouver Downtown Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotels Vancouver Downtown Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Delta Hotels Vancouver Downtown Suites?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Delta Hotels Vancouver Downtown Suites?
Conveniently located restaurants include Five Sails Restaurant, Glowbal, and Purebread.
Are there opportunities to exercise at Delta Hotels Vancouver Downtown Suites?
Yes, guests have access to a fitness centre during their stay.
Is Delta Hotels Vancouver Downtown Suites located near the city centre?
Yes, it is 0.5 km away from the centre of Vancouver.
Are pets allowed at Delta Hotels Vancouver Downtown Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delta Hotels Vancouver Downtown Suites offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Delta Hotels Vancouver Downtown Suites?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Polish, Indonesian, and Filipino.