Century Plaza Hotel
1015 Burrard Street, Vancouver, British Columbia V6Z 1Y5 Canada
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Avg. C$217 /night, 1/21 - 1/22
C$217
per night
C$180
per night
C$143
per night
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#50 of 80 hotels in Vancouver
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Women-owned
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The Century Plaza Hotel is a landmark destination hot spot right in the centre of downtown Vancouver. From its award winning amenities, to the kitchen equipped suites featuring spectacular ocean, mountain and city views, the family owned and operated Century-Plaza Hotel has implemented sustainable practices such as its 'Green Initiative' Program as well as the 100% Chemical Free Commercial Cleaning System reducing our carbon footprint to provide guests with the wonderful home away from home ambiance.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Sauna
Pool
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking on-site
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Wine / champagne
Vending machine
Business Centre with Internet Access
Photo copier / fax In business centre
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, French, Russian, Spanish and 16 more
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Vancouver Intl Airport
10.4 km•
See all flights
Nanaimo Airport
59.7 km•
See all flights
Vancouver City Centre
9 min•Vancouver Sky Train
Rental Cars
252 Restaurants
within 0.5 kilometers
Reviews
4.0
5,074 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Century Plaza Hotel offers spacious rooms equipped with kitchenettes, which guests have found to be clean and well-maintained, contributing to a comfortable atmosphere. While some travelers consider the decor a bit dated and have had issues with temperature control, the convenience of on-site dining and a central location close to attractions is a consistent plus.
Guest opinions on value and service vary, with praise for the friendly staff alongside experiences of subpar service. Overall, the hotel's amenities and prime location are highlights for visitors.
Location
Central
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Detailed Reviews
It's hard to explain my experience. Because at one hand, the room itself met my expectations upon arrival, but on the other hand the staff did not.
According to the current virus situation the hotel schedules specif days for cleaning your room, which is 4 days a week, and they require you should be out for a while so they can clean it. They also said everyday they will leave a basket of clean sheets and towels in front of your door so you change it yourself for safety reasons, and you may leave the garbage outside as well so they collect it.
I stayed for 2 nights at the hotel and the second day was scheduled to be a cleaning day. Luckily I had to run some errands outside and that was perfect since its cleaning day! Upon leaving I left my garbage out and I asked the front desk staff to make sure my room is cleaned when I return. They got all confused checking the schedule, and they didn't know what to say, then told me we're sorry your room is not in the schedule. A few hours later I came back and I found my garbage was still in front of my room and didn't find any clean sheets or towels. I check out the next days and I understand the procedure when you have to wait so they check the room. But the staff was so naive and rude and said you have to wait sir so we inspect the room! We're waiting for the room inspection! They could have said it in a courteous way. It's a standard procedures in all hotels as they simply ask you to wait, but the front desk said it sharp: We need to inspect the room If it's okay. The whole experience was really bad. Please train your staff well and teach them how to be courteous. I understand it's a weird virus time, but I didn't ask for much during my stay. That was really frustrating and I will never come back. I'll make sure telling my friends about my experience as well.
According to the current virus situation the hotel schedules specif days for cleaning your room, which is 4 days a week, and they require you should be out for a while so they can clean it. They also said everyday they will leave a basket of clean sheets and towels in front of your door so you change it yourself for safety reasons, and you may leave the garbage outside as well so they collect it.
I stayed for 2 nights at the hotel and the second day was scheduled to be a cleaning day. Luckily I had to run some errands outside and that was perfect since its cleaning day! Upon leaving I left my garbage out and I asked the front desk staff to make sure my room is cleaned when I return. They got all confused checking the schedule, and they didn't know what to say, then told me we're sorry your room is not in the schedule. A few hours later I came back and I found my garbage was still in front of my room and didn't find any clean sheets or towels. I check out the next days and I understand the procedure when you have to wait so they check the room. But the staff was so naive and rude and said you have to wait sir so we inspect the room! We're waiting for the room inspection! They could have said it in a courteous way. It's a standard procedures in all hotels as they simply ask you to wait, but the front desk said it sharp: We need to inspect the room If it's okay. The whole experience was really bad. Please train your staff well and teach them how to be courteous. I understand it's a weird virus time, but I didn't ask for much during my stay. That was really frustrating and I will never come back. I'll make sure telling my friends about my experience as well.
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Review collected in partnership with this hotel
Date of stay: April 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CenturyPlazaMgt, Guest Relations Manager at Century Plaza Hotel
Responded Apr 20, 2020
Thank you for staying with us, filling up the survey and posting your review. Our apologies for not meeting your needs and expectations during your stay with us. These are extraordinary times and our operations have significantly changed due to Covid19. Your feedback is valuable for us as it shows the opportunities that we need to improve upon in our daily operation and guest service. We are sorry for how we made you feel and hope we can make it up to you some day. Wish you the very best and stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I like this hotel due to its location and the parking facility. Parking is not free but charged at reasonable amount, about CAD 20 per night. However, there should be better soundproof to the room as I can hear the door banging and people’s talking loudly from the room. The pillows can be improved too for better sleeping comfort
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CenturyPlazaMgt, Guest Relations Manager at Century Plaza Hotel
Responded Jan 9, 2020
Thank you for staying with us and posting your review. We appreciate your feedback and hope we can be at your service again someday!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
There were some minor plumbing issues with our room but hotel staff were prompt to respond and moved us to other room. We were pleased overall with our stay. The location is conveniently in walking distance to many downtown Vancouver attractions, we didn’t have to drive at all.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jestferlaffs1963, Director of Sales at Century Plaza Hotel
Responded Jan 8, 2020
We apologize for the plumbing issues. I am pleased that our team was able to take care of a room move for you and were able to rectify the situation to the best of their ability.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Situated directly across the road from the more expensive Wall hotel, The Century Plaza offers great value. The room was large, bed was very comfortable, bathroom and amenities provided were lovely too. Cleanliness is certainly their specialty.
Service was friendly and welcoming.
On site restaurant was clean, service was excellent and food was delicious
Ask for a room high up and you get a great view as well as limited street noise.
Location is great for walking to False Creek, getting to Granville Island by aqueous, walking along sea wall, shopping downtown and more.
Service was friendly and welcoming.
On site restaurant was clean, service was excellent and food was delicious
Ask for a room high up and you get a great view as well as limited street noise.
Location is great for walking to False Creek, getting to Granville Island by aqueous, walking along sea wall, shopping downtown and more.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Century Plaza Hotel
Responded Jul 15, 2021
Thank you for staying with us and posting your review. We are glad to hear that you found excellent value in your choice and sincerely appreciate your review and support. We look forward to welcoming you back to Vancouver again sometime soon :-) Take care and stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The restaurant was closed for the entire weekend. Upon checkin I was enthusiastically handed restaurant vouchers and then told , oh the restaurant will be closed for the weekend.
Does that make sense.
I was not told that it would be told that it would be closed when I booked my room, but was told if I payed a higher room rate I would get restaurant vouchers and would be able to use them during my stay. Not impressed.
Does that make sense.
I was not told that it would be told that it would be closed when I booked my room, but was told if I payed a higher room rate I would get restaurant vouchers and would be able to use them during my stay. Not impressed.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CenturyPlazaMgt, Guest Relations Manager at Century Plaza Hotel
Responded Jan 24, 2020
Thank you for staying with us again, filling up the survey and posting your review. We understand you were looking for a medical rate but our reservations associate got you a better offer which included parking and restaurant voucher. The restaurant was closed for 2 evenings for dinner service due to private events, but was open for breakfast & lunch. We also had the room service available during this time. Our apologies for any inconvenience. Our CPrime Restaurant is very popular among locals and regular guests like yourself. We thank you for your patronage over the years and hope to see you again on your next visit to downtown Vancouver!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying six nights, a kitchenette complete with stove, fridge, coffee maker, microwave plates and utensils, is really worth the price. The note that says, "only the towels that are put on the bathtub will be considered a request to be replaced", I think was really a good idea. I don't like cleaning the clean towels myself. However, it looks like they replaced more towels than they have to. The location was perfect for our purpose. Easy to walk to the Free Bus station that takes you to Capilano Suspension Bridge. Easy to locate the Skytrain station to travel to & from the Vancouver airport. You don't need a taxi if you are able to walk 20-25 minutes to & from station to Century Plaza Hotel.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Century Plaza Hotel
Responded Aug 11, 2021
Thank you for staying with us and posting your detailed experience here. We appreciate it as it will be helpful for us and the travel community. We look forward to being at your service next time. Take care!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I went here for a quick weekend get away. We were shocked at how wonderful this hotel was and the staff. The rooms were beautiful and despite it being an older hotel is it is really well maintained. We learned that the hotel is family owned and operated which I thought was refreshing from the chain hotels. Once I learned this, the small details really stood out to me. It is in a great location, the restaurant is delicious and really well priced for the quality of food. Parking was the cheapest around for hotel parking. That was a really nice perk. Overall we had the best weekend and will absolutely stay here again next time we go.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CenturyPlazaMgt, Guest Relations Manager at Century Plaza Hotel
Responded Mar 2, 2020
Thank you for staying with us and posting your review. We are happy to hear that you and your husband enjoyed your weekend getaway with us. Thank you for your support, we look forward to welcoming you back on your next getaway to Vancouver :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i have stayed twice now, each time a week. when the food was served below par i was not offered anything to rectify my hundred dollar meal that was not even prepared correctly. (first trip) just the most recent stay the kitchenette didn’t have a dishwasher nor utensils or washing supplies. when i was told i could extend during the transfer of calls it was dropped and i didn’t know i couldn’t extend all of a sudden and was treated poorly by front desk male.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services, Guest Services / Front Office at Century Plaza Hotel
Responded Mar 4, 2022
Thank you for staying with us and posting your review. We are sorry to not have met your expectations and will continue to work towards improving our services to meet guest needs. We appreciate your feedback and support!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Century Plaza with my family - first time. The location is excellent and rooms/apts are large, clean and well maintained (could use a bit of touching up here and there - small stuff). Front desk staff, housekeeping staff are very friendly, helpful and accommodating of our needs/requests. Price for downtown Vancouver was terrific.
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Review collected in partnership with this hotel
Date of stay: May 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CenturyPlazaMgt, Guest Relations Manager at Century Plaza Hotel
Responded May 7, 2020
Thank you for staying with us and posting your review. We are happy to hear that you and your family enjoyed your stay with us. We hope to be at your service again sometime. Stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for four nights. Our accommodation comprised of a bedroom, bathroom, kitchen and lounge area. The furniture and decor was very basic and crying out for modernisation, however everything was clean and perfectly adequate. Housekeeping was daily although there was an option to skip this on a day-to-day basis, in return you are rewarded with a €10 voucher which can be used in the restaurant or the coffee shop. We really liked this environmentally friendly option. We had one breakfast and one evening meal, both of which were delicious. The location is good and fairly central with the hop on/off bus pick up point just outside. Overall a good hotel just in need of a make over
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello, thank you for the question and sorry for the delayed response. We can hold bags overnight for $5 plus taxes per bag per night.
Hello, Reservations booked directly with the hotel can be cancelled up to a day before arrival at no charge - 24 hour cancellation policy. After this time if reservation is a no show or if cancelled applicable penalty is one night's room and tax. Thank you for your question.
Thank you for your query.
Taxi will be the best way to get to the station at that time.
It is a short ride and would cost you between CAD 10 - 15.
Hello Sally,
Greetings from Vancouver!
We have a safe box in the room and there is one available at the front desk too.
Please let us know if you have any other questions.
Best regards!
I took a picture of English Bay from the 26th floor just this week Monday, it was stupendous, just cannot add the picture here.
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"Though this is beside a hospital which got me worried that it’s noisy according to a review I read, I didn’t notice"Read full review
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PRICE RANGE
C$158 - C$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
century plaza vancouver
LOCATION
CanadaBritish ColumbiaVancouverWest End / Central
NUMBER OF ROOMS
240
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Century Plaza Hotel
Which popular attractions are close to Century Plaza Hotel?
Nearby attractions include Orpheum Theatre (0.5 km), i-Exit Downtown Vancouver (0.4 km), and The Commodore Ballroom (0.5 km).
What are some of the property amenities at Century Plaza Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Century Plaza Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Century Plaza Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Century Plaza Hotel?
Yes, free public parking nearby, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Century Plaza Hotel?
Conveniently located restaurants include Bacchus Restaurant & Lounge, Italian Kitchen, and Le Crocodile.
Are there opportunities to exercise at Century Plaza Hotel?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Century Plaza Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Vancouver.
Are any cleaning services offered at Century Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Century Plaza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Century Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Hindi.