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Holiday Inn & Suites Vancouver Downtown, an IHG Hotel

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Traveller (354)
Room & Suite (214)
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About

#58 of 79 hotels in Vancouver
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn & Suites Vancouver Downtown! Steps from trendy Yaletown bars & restaurants, Robson Street and Shopping, Entertainment District, we are ideal for a comfortable & stylish stay in the heart of the city. Leisure guests can enjoy a stroll along the Vancouver Seawall and take a ferry across False Creek to Granville Island Market. Corporate guests love our hotel's free Wi-Fi, convenient access to nearby businesses and convention centres. Guests can work in the Business Centre, and book a meeting room that can accommodate up to 225 people. From a fitness centre and indoor heated pool to delicious dining options and comfortable amenities, we have it all. At the Holiday Inn & Suites Vancouver Downtown, our friendly staff, known for outstanding hospitality looks forward to welcoming you.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Full body massage
Car park
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Telephone
Iron
Electric kettle
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, French, Chinese, Filipino and 3 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

1110 Howe Street, Vancouver, British Columbia V6Z 1R2 Canada
Holiday Inn & Suites Vancouver Downtown, an IHG Hotel
1286Reviews25Q+A100Room tips
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Mike D wrote a review Dec 2023
4 contributions2 helpful votes
My stay was fantastic the girls in the morning met all my needs an when I needed slippers the manger jumped out a said ur comfort is why I enjoy coming to work ( kev) amazing staff. Great hospitality
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Date of stay: December 2023
Value
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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01JohnW wrote a review Jun 2023
Newmarket, Canada50 contributions44 helpful votes
Hotel's Favourite
Check-in and check-out processes were very good. The room, common areas, and restaurant were all very clean. The staff at the front desk. bar, and restaurant were all friendly to us. The hotel is centrally located so it was easy to get to places like the Granville Market, Canada Place, Stanley Park, and Gastown. When we arrived in our room, we found that the previous guests had not left the safe open, so we had to call the front desk. Someone came up to open it for us in 2-3 minutes.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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sands168 wrote a review Nov 2023
Manila, Philippines16 contributions8 helpful votes
stayed for 4 nights nov 19-23 housekeeping just opens the door at 8am without knocking and if they knocked it was faint and they didn’t knock long enough, its odd they would do this at 8am not 10am. further i asked housekeeping if they changed the sheets, and they answered they only change the sheets once every 5 days. and when she asked if i wanted it changed, i said yes and she declined because i was not checking out yet, politely complained to male manager( seems like the GM) , he answered a question with another question “ do you change the sheets at your home everyday?” its rude and uncalled for. This manager is not suitable for a holiday inn. we are paying daily for a HOTEL and this should be the Option of the Guest not a matter of policy. you may suggest a more eco friendly option but it should be the guest’s DECISION not a hotel policy to NOT CHANGE SHEETS for 5 days. defending a housekeeping attendant for a mistake in their response while being rude to a guest who has a genuine concern is not noble, it shows lack of training and wrong attitude of senior management . its a totally unprofessional behaviour for a holiday inn manager. apologising and promising to correct would have been the more educated thing to do. this response and behaviour of hotel senior staff is NOT good hospitality , especially their attitude trickles down to their rank and file staff.this manager is more suitable to be school principal but unfit for the service industry. You suddenly feel that a customer needs to please them instead of the other way around, how strange. worth mentioning that one if their frontdesk staff was coughing and didnt even take care to cover when coughing in front of me- a guest, when i asked wether she should be wearing a mask, she carelessly responded that she swabbed negative for covid. i guess these are the kinds of discourteous behaviour you would expect from rank and file when the GM himself has an attitude. on weekends this property is noisy drunk kids in the lobby, and you can hear people running outside the room and even outside on street. sound proofing not good . this is an honest opinion , and a rarely experienced situation for a frequent traveller like me .
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: dont stay there on weekends. its noisy. and don’t forget to double lock your doors and leave...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ben Lomax wrote a review Nov 2023
Riverside, California297 contributions215 helpful votes
I had a rough time arriving in Vancouver. Rental car reservation wasn’t kept (Seinfeld flashbacks…) and I got in very late with early calls and meetings the next morning. Hotel was easy to find in the very busy downtown area. Nice lobby and the desk clerk at almost midnight was very attentive and helpful. Everyone was the whole trip tbh. Room was a little small and I didn’t get the upgrade my platinum status often gets me but I don’t count on that. It was a nice room, bed was comfortable. They didn’t have a microwave in the room or downstairs which is weird but the restaurant let me use theirs to heat up my leftovers. They also were very friendly and helpful. Overall I would definitely recommend it if you are in Vancouver and kudos to the great staff.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Parking entrance is a little strange, under the hotel and the entrance is closed, but the staff...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vit M wrote a review Nov 2023
Grunthal, Canada2 contributions
We where on a Family trip and we had a very pleasant experience staying with Holiday Inn. Great Pool and Hottub, especially the Hot Breakfast was a highlight. I would Definitely recommend to anyone coming to Vancouver and Staying in Langley!!!
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alleine A wrote a review Oct 2023
Fernie, Canada9 contributions7 helpful votes
The hotel was in a good location. A little sketchy with the street people everywhere. The room was clean. The pool however was disgusting. The grime on the side of the pool had people writing their names into it. It looks like it hasn’t been cleaned in a very long time. The check in, I wasn’t offered the welcome amenity I had to ask for it. All in all good location, good room. But very dirty pool.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel
Responded Nov 7, 2023
Hi alleinea, Thank you for sharing your feedback and staying at the Holiday Inn & Suites Vancouver Downtown. We appreciate you doing business with IHG Hotels and Resorts for your travel needs. We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your comments with the hotel management, and I trust that the actions to be taken will make your next stay with us better than the last. We look forward to having the opportunity to share a more positive experience in the future. Kind regards, Rosh D. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Allen Peterson wrote a review Oct 2023
2 contributions2 helpful votes
Holy crap! 399 a night for a room this size?! This place is also built like a labyrinth, super confusing to navigate first time. Mattress was definitely on the firm side but at least the room was clean and the pillows were soft.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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trevor c wrote a review Oct 2023
Spencers Wood, United Kingdom22 contributions4 helpful votes
Well located hotel with parking , the restaurant was very good and priced well , the room was small you could not dry yourself after a shower in the bathroom . Our room was next to the fire escape stairs and the door was banging all night hence 3 stars ,a hotel room is no good if you can,t sleep
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Take ear plugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel
Responded Oct 20, 2023
Dear Trevor c, Thank you for selecting our Holiday Inn Vancouver Downtown while visiting Vancouver and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to the sleeping quality and comfort of our room. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that our restaurant was still appreciated. I very much hope you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neal F wrote a review Sep 2023
Hartsdale, New York510 contributions222 helpful votes
Even though we didn't spent a lot of time here, because of sightseeing, the hotel was very nice. We stayed here because we took a bus to Seattle and the bus stopped right at the corner of this hotel. The room was nice and the bed was comfortable. The only problem that I experienced, was that one day I cut my toe on the way into the bathroom because a nail was sticking up from the carpet by the door jam! Not a bad cut, but when Aron the maintenance man came up to fix it, he said the that there was poor construction by the people who laid the carpet down. The night manager, Mr. Barsa Amarsanaa, was very apologetic and made things right.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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H.H wrote a review Sep 2023
14 contributions3 helpful votes
We have had an excellent experience in this hotel! Rooms were very comfortable and I enjoyed the tea options, comfy beds and luxurious showers. The service from everyone was really good - reception and restaurant alike, always very helpful. Delicious breakfasts too. And finally there is even a swimming pool which seemed to hardly be used by anyone!
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Date of stay: September 2023
Location
Service
Trip type: Travelled with family
Room Tip: Try out the pool!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$244 - C$475 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites vancouver downtown, holiday inn vancouver, vancouver holiday inn
LOCATION
CanadaBritish ColumbiaVancouverGranville Street / Central / Downtown
NUMBER OF ROOMS
245
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn & Suites Vancouver Downtown, an IHG Hotel - UPDATED Prices, Reviews & Photos (British Columbia) - Tripadvisor

Frequently Asked Questions about Holiday Inn & Suites Vancouver Downtown, an IHG Hotel
Which popular attractions are close to Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Nearby attractions include Orpheum Theatre (0.4 km), i-Exit Downtown Vancouver (0.07 km), and The Commodore Ballroom (0.4 km).
What are some of the property amenities at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Conveniently located restaurants include Parker Rooftop, Bacchus Restaurant & Lounge, and Blue Water Cafe.
Are there opportunities to exercise at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn & Suites Vancouver Downtown, an IHG Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Vancouver.
Are any cleaning services offered at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn & Suites Vancouver Downtown, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn & Suites Vancouver Downtown, an IHG Hotel?
The staff speaks multiple languages, including English, French, Chinese, Portuguese, Japanese, Polish, and Filipino.