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Fairmont Hotel Vancouver

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2,885 Reviews from our TripAdvisor Community

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Showing 2,690: English reviews
Ayr, Canada
Reviewed 28 September 2015

This beautiful old railway hotel is in need of a little tlc. It has comfortable beds and decent furniture but is lacking the charm of historic boutique hotels. The location is good with plenty of shopping nearby. Our window overlooked a heating duct. The gym was decent and in good condition

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Helpful?
Thank Namellor
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear Namellor, Thank you for your recent visit. It is wonderful that you slept well in your accommodations, explored Downton Vancouver, and enjoyed the hotel fitness center during your stay. We appreciate your honest feedback as we are always looking to improve our hotel and overall guest satisfaction. We hope on your next visit to our city, you will allow...

Melbourne
Reviewed 28 September 2015 via mobile

I didn't stay at the hotel but utilized the spa for what was probably the most amazing massage I have ever had. The service was incredibly friendly and so professional I was overwhelmed by just how sweet everyone was. My therapist, the sweetest tiny Asian lady who I am sorry, but kept forgetting her name as it was quite unusual....

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Helpful?
Thank jp0069
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear jp0069, Thank you very much for sharing your review. We are so glad that you were able take a break from your usual schedule to indulge in some much deserved relaxation. Thank you for your compliments on the spa and the masseuse that performed your massage. We hope that you will return to our hotel as a guest to...

Airdrie
Reviewed 28 September 2015 via mobile

Booked a Fairmont king room and was surprised how different the historic room looked compared to the modern/elegant lobby. We were upgraded to a deluxe room which was much nicer than the basic one. Would stay again

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Helpful?
Thank 72shaneg
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear 72shaneg, Thank you for your recent visit and for writing a review. Our hotel is a unique combination of modern elegance and classic charm dating back to the original days of the hotel. It was our pleasure to provide an upgrade to enhance your stay and we are thrilled that you enjoyed your accommodations. We hope to accommodate you...

Toronto, Canada
Reviewed 28 September 2015

Good impression when I called the general reservation number. The lady who helped me to book the room is excellent. Helped me enrolled with the membership. Great feature for the online check in, check out feature. It gives me direction on how to get to the hotel and emailed me the room is ready while i'm off the skytrain. No...

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Helpful?
Thank Deb J
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear Deb J, We are delighted that your reservation experience set the tone for your entire visit. It is wonderful that you enjoyed your accommodations and all they had to offer. It sounds as though you took great advantage of our location and we are glad to hear that you and your husband both thoroughly enjoyed your stay. We hope...

Denver, Colorado
Reviewed 28 September 2015

This was my first trip to Vancouver, and although I loved the city, this hotel did not live up to the standard of other Fairmont hotels I've stayed in. Perhaps there are rooms that are more updated, but my room had very dated decor and worn furnishings. It was well located, although there are a number of hotels in the...

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Helpful?
Thank Cathy K
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear Cathy K, Thank you for choosing our hotel to provide your accommodations during your visit to Vancouver. We are glad that you enjoyed our location and our wonderful city. However, we are disappointed to learn that you found that our hotel did not live up to expectations. We appreciate your feedback and will certainly keep it in mind as...

Tampa, FL
Reviewed 28 September 2015

The Fairmont Brand is exceptional, the location was great, the staff very helpful and who can't love a hotel with a golden lab as part of its concierge team! The recent rennovations have made this grande olde hotel even more grandious...the evening meal was wonderful. If you are looking for a luxurious stay, look no further.

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Helpful?
Thank Motters1966
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear Motters1966, Thank you for taking the time to share your wonderful feedback with us. We are pleased that our staff was able to provide the warm and friendly service that Fairmont Hotels are known for. We are delighted your meal in Notch8 was memorable, and we will also pass your kind words onto Beau, our canine ambassador. We hope...

Charlottetown
Reviewed 28 September 2015

I found the staff very courteous and helpful. The restaurant was a little pricey but excellent food. Quite convenient with the Convention Centre within reasonable walking distance. The concierge staff were excellent and very helpful.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank siderl2
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear siderl2, We are deeply appreciative of your positive review and are thrilled that you had a wonderful experience with our praiseworthy staff, specifically the concierge. Thank you for noting our central downtown location and we hope to accommodate you in the heart of Vancouver in the near future. Sincerely, Michael Pye General Manager

Edmonton, Canada
Reviewed 26 September 2015

I have to start this review by disclosing that I am a huge fan of Fairmont hotels and resorts. They are high end hotels for the decerning traveler. I was not disappointed on this stay. I was initially told by the bellman that my room was not ready for when I arrived at the hotel at 1 pm. But at...

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Helpful?
Thank MarcoExplorer
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear MarcoExplorer, We are appreciative of your visit and are so glad to hear that you are a fan of Fairmont Hotels and the level of hospitality that we provide. It is wonderful that you enjoyed your accommodations and took advantage of our convenient central downtown location. We are delighted that our staff took wonderful care of you and your...

Coaldale, Canada
Reviewed 26 September 2015

We spent a couple of nights here while attending some sessions in the same building. I love these older hotels which were built during the railroad era. The building has been updated, although I am not sure when or how many times, and several life safety systems have been implemented including a fire suppression system (sprinklers and alarms). The customer...

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Helpful?
Thank Kermit403
FairmontVancouver1, General Manager at Fairmont Hotel Vancouver, responded to this review

Dear Kermit403, Thank you for your recent visit. We are glad that you thoroughly enjoyed the classic charm of our hotel combined with modern conveniences. It is delightful to know that our staff treated you with world-class service in every area. Your review will be helpful for many future travelers and we appreciate all of your kind words and accolades....

whistler
Reviewed 26 September 2015

Well folks Im a Fairmont Junkie.I cant get enough of them and their gold floors.The staff at the Fairmont Vancouver Gold floor are also exceptional.They take a interest in where you are off to and offer advice.I told them I was driving to Banff from Whistler and Darren whipped out his map and told me a stunning less cluttered route...

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Helpful?
Thank Bigfellah

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Staying in Downtown

Neighbourhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Fairmont Hotel Vancouver is centrally located, close to Robson street shopping and many cultural offerings. The lobby features designer shops, including the flagship Louis Vuitton boutique, Gucci, Omega, and St. John. The hotel has a state-of-the-art health club, indoor pool and Absolute Spa. Vancouver's landmark hotel, the castle in the heart of the city is rich in history, vibrant and cosmopolitan. Please note that the pool is closed for maintenance until June 30, 2017. Guests will be provided nearby alternative options including indoor and outdoor heated pools. Fairmont Hotel Vancouver will continue its guest room renovation project until July, 2017. Floors under renovation will be closed with no guest access and construction is limited to 09:30am to 5:30pm, minimizing any impact to guests staying with us. We look forward to unveiling these exciting updates in July 2017. ... more   less 

Additional Information about Fairmont Hotel Vancouver

Address: 900 West Georgia Street, Vancouver, British Columbia V6C 2W6, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Price Range: $297 - $817 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Hotel Vancouver 4*
Number of rooms: 556
Reservation Options:
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Also Known As:
Fairmont Vancouver
Vancouver Fairmont
Hotel Style:
#9 Spa Hotel in Vancouver
#22 Luxury Hotel in Vancouver
#29 Family Hotel in Vancouver
#30 Business Hotel in Vancouver
#30 Romantic Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Hotel Vancouver staff and other travellers.
18 questions
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Eugene, Oregon
over a year ago
Clovis, California
Bracknell, United Kingdom
Sydney, Australia
2 days ago

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Questions? Get answers from Fairmont Hotel Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 381 was awesome - spacious with 2 Queen beds and a great view”
twincanucks, 17 Apr 2017 | Read review
“Choose a room in the corners as they will be quieter and roomier.”
therake1234, 14 Apr 2017 | Read review
“Pool is currently closed and ensure you get a renovated room!”
KPINBC, 5 Apr 2017 | Read review
“Also go for the upgrades!”
mhanningbean, 2 Mar 2017 | Read review
“We like the Gold floor and the exclusive feel and personal attention we experience.”
34clayh, 7 Feb 2017 | Read review
5 of 5