721 Government Street, Victoria, British Columbia V8W 1W5 Canada
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C$341
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About
#113 of 920 hotels in Vancouver Island
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with an iconic presence. The Fairmont Empress is Victoria B.C.’s most iconic hotel. This luxury hotel offers 431 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Room service
Safe
Iron
Wake-up service / alarm clock
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
160Restaurantswithin 0.5 km
73Attractionswithin 0.5 km
721 Government Street, Victoria, British Columbia V8W 1W5 Canada
E-mail hotel
Getting there
Rental CarsSee car hire from C$51/day
5319Reviews45Q+A100Room tips
Reviews
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The hotel is wonderful and the service is top notch. However, I don't recommend eating in their dining room. There is very little choice on the menu and what we did have we did not enjoy. One meal was returned because it was inedible.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: While the hotel is absolutely wonderful, I recommend eating elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favourite
What a lovely afternoon of high tea with my daughters. The service was impeccable. We started our tea with menu boxes. They showed all the tea options with a few tea leaves for a visual. The tea warmer was a nice touch to keep the tea hot. The desserts were not too sweet and the live pianist made it that more special. We loved the replica Queens porcelain set. We loved the Empress tea which was Princess Diana's favourite. You can go to the gift shop and purchase most of the items from high tea. It is on the upper end of what high tea is charged but I would highly recommend.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Fairmont Empress, General Manager at Fairmont Empress
Responded Sep 1, 2022
Thank you for your lovely and detailed feedback regarding our Tea at the Empress. It is truly a fabulous experience. Thank you very much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to escape and relax. Beautiful interior design in the rooms and common areas, excellent food and drinks, excellent swimming pool and gym facilities. The Gold Lounge is incredible. Highly recommend.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
the Gold floor was worth the price. Staff and lounge make all the difference. As always the Fairmont is a wonderful place to have a staycation. You leave feeling refreshed and rested. It is my happy place! Keep up the good work.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Exceptional from check-in to check-out. Professional friendly staff, beautiful hotel and facilities. I’ve been before and I’ll be back many times in the future. Will in the Q Bar was one of the best servers I’ve had, he went above and beyond.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you want a hotel that is truly special, choose the Empress. This is a beautiful, historic hotel in the most enviable location in Victoria, on the inner harbour and kitty corner to the Parliament buildings. The views over the harbour from the hotel’s public spaces are gorgeous. I stayed in a City View 1 Queen on a business trip for one night. The room was beautifully decorated. The one downside was that it was quite small with next to no counter space in the bathroom. If I’d been on vacation I would have booked a harbour view room. Still, I loved staying in such an iconic hotel and the location couldn’t be better.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
High tea was amazing!!! Rooms and bathroom a bit small but clean and served it's purpose. Staff were excellent, knowledgeable about the hotel, services offered, and gave good tips about things to do and places to eat.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
amazing accommodations that catered to my every need! including providing workout attire (that I forgot to pack) so that I could get in a quick workout before attending a conference that was hosted at the convention center attached to the hotel...
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We took a Signature Harbour View suite which was a disappointment. First I had to change our room because despite the fact it came with two tiny bathrooms neither had a bathtub. When I take a suite I expect to have a large bathroom. The bedroom was huge and clean with a comfortable bed but the bathroom was minute. The sitting room had a large uncomfortable sofa facing the door as you came in with its back to the window and the expensive view. The rooms are furnished fairly tastelessly. For such a huge hotel the reception was understaffed and required queuing for check in and check out. I could see the advantage of taking a gold room with separate check in facilities. We were also astonished to not be able to get a cup of coffee anywhere in the hotel at 11am except in our room. The Empress Lounge only serves afternoon tea bizarrely between 11am and 2pm. The gloomy bar serves coffee but only from 11.30 am. The staff were friendly and helpful but they seem to be understaffed.…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful building and grounds. Best location on harbour, by museum, centre of Victoria, near good restaurants and cafes. Superb tea! On site restaurant and bar have great food, wine and ambiance. Rooms are beautifully appointed. Nice boutiques and shops on site and as always impeccable Fairmont Service!
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
C$310 - C$421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont empress hotel victoria, fairmont hotel victoria, fairmont hotel empress, empress hotel victoria, fairmont victoria, victoria fairmont, fairmont empress hotel
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaDowntown
NUMBER OF ROOMS
431
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Claim Your ListingFairmont Empress - UPDATED 2023 Prices, Reviews & Photos (Victoria, British Columbia) - Hotel - Tripadvisor
Frequently Asked Questions about Fairmont Empress
Which popular attractions are close to Fairmont Empress?
Nearby attractions include Axe and Grind (0.2 km), Russell Books (0.4 km), and Inner Harbour (0.09 km).
What are some of the property amenities at Fairmont Empress?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Empress?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Empress?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Empress?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Fairmont Empress?
Conveniently located restaurants include Legislative Dining Room, Finn's, and Fishhook.
Are there opportunities to exercise at Fairmont Empress?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Fairmont Empress have airport transportation?
Yes, Fairmont Empress offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont Empress?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Empress?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Empress offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.