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The Fairmont Empress

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Traveller (1914)
Room & Suite (666)
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Overview
  • Excellent56%
  • Very good26%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“bengal lounge”(327 reviews)
“high tea”(407 reviews)
“afternoon tea”(371 reviews)
AMENITIES
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from The Fairmont Empress
Offers & Announcements: Steep & Sleep
Offers from The Fairmont Empress
Offers & Announcements: Steep & Sleep
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Rooms
Oct. 1Oct. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,354)
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4,106 results
Traveller rating
2,206
1,050
487
239
124
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2,206
1,050
487
239
124
Show reviews that mention
All reviewsbengal loungehigh teaafternoon teagold floorbengal roompresident's clubtea roomold worldbeautiful hoteldeluxe roomair conditioningsconesbutchart gardensharbour viewbritish columbiaparliament buildingvisiting victoria
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1 - 5 of 4,106 reviews
Reviewed yesterday

You have to experience the quality and location of this Classic Hotel. Be sure to have a room with a view over the harbour. Don't miss the offer of the afternoon tea (note - it starts at 1100). There are many restaurants within walking distance...More

Review collected in partnership with fairmont.com
Thank herbiepaul
Hotel's Favourite
Reviewed June 20, 2018

Admittedly, I had reservations about staying at the Empress. Sure, Fairmont Hotels are typically pretty stellar places and certainly have the historical aspects beautifully incorporated into their culture. But they are pricey. And do tend to cater to the upper middle class. Enter us. Compelled...More

3  Thank Jon W
Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded June 22, 2018

Thank you for the lovely accolades regarding your recent stay with us. We are so pleased that all of you had an enjoyable stay. We look forward to the opportunity to serve you again when you next visit our beautiful city and Castle on the...More

Reviewed yesterday via mobile

Though my mother established a family tradition of high tea in Victoria this time we broke with tradition and enjoyed drinks and a light meal in the refurbished Q Bar. The harbour views are terrific; the furnishings are comfortable and attractive (actually even hip); and...More

Thank Steven M
Reviewed yesterday

We stayed for 4 nights in a 1 bedroom gold suit with a harbour view from arriving to leaving staff could not have been more attentive. This was our 10th wedding anniversary the hotel made this very special from start to finish would highly recommend...More

Review collected in partnership with fairmont.com
Thank Holiday2010oct
Reviewed yesterday

Awesome location: across from the harbour/water and a convenient, one short block from bars, restaurants, and shopping. Beautifully restored and maintained. Kudos to management, all staff and Fairmount. Note...the grand old lady is a first class hotel, with first class rooms... but at "first class"...More

Thank John V
View more reviews
About
Description
Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress graces Victoria's sparkling Inner Harbour with ...More an iconic presence. The Fairmont Empress, Victoria B.C.’s most iconic hotel, has just unveiled a $60 million dollar restoration.This luxury hotel offers 464 beautifully appointed guest rooms and suites, and expansive meeting and wedding space adjacent to the conference centre. Located on the picturesque West Coast of Canada, this is the ideal location to explore all the natural beauty of Vancouver Island. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Internet
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Business
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
477
Price range
US$222 - US$495 (Based on Average Rates for a Standard Room)
Also Known As
The Fairmont Empress Hotel Victoria
,
Fairmont Hotel Victoria
,
Fairmont Hotel Empress
,
Empress Hotel Victoria
,
Fairmont Victoria
,
Victoria Fairmont
,
Fairmont Empress Hotel
Location
Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Photos
Traveller (1,914)
Room & Suite (666)
Dining (180)
Pool & Beach (11)
Amenities (56)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 3,061 restaurants in Vancouver Island
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.09 km away
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Nearby AttractionsSee all 1,692 attractions in Vancouver Island
Inner Harbour
4,759 reviews
.09 km away
Victoria Pier
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.16 km away
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Questions & Answers
Ask a question
Marti S
July 10, 2018|
AnswerShow all 3 answers
Response from ToriM | Reviewed this property |
As noted by other travellers, check out time is 11. Try joining the Fairmont Club rewards system and you are more likely to get a room upgrade and flexibility with checkout. Any hotel will usually store your luggage for... More
0
Votes
Marti S
July 10, 2018|
AnswerShow all 7 answers
Response from AnneS6888 | Reviewed this property |
Check out time is 11am. They stored our luggage while we were gone for hours whale warching.
1
Vote
v132z
June 12, 2018|
AnswerShow all 5 answers
Response from stevesutt | Reviewed this property |
yes, I think they are all renovated - we saw no works going on. we were offered 'renovated rooms at booking and check-in, just call the hotel direct
1
Vote
Room Tips
"Definitely ask for a room with a harbour view."
Read review
"Go for harbour view."
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"Water view and close to the elevators."
Read review
"dont choose 620"
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