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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
    Hotel website
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$313
    US$315
    US$315
    Traveller (1425)
    Room & Suite (533)
    Dining (134)
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    Overview
    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “bengal lounge” (323 reviews)
    “high tea” (352 reviews)
    “afternoon tea” (333 reviews)
    Free Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
    All hotel details
    Offers from The Fairmont Empress
    Offers & Announcements: Sleep & Steep
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    Hotel Grand Pacific
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,599)
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    There are newer reviews for The Fairmont Empress
    See the most recent reviews

    1,201 - 1,205 of 3,389 reviews

    Reviewed 8 July 2015

    Great hotel, conveniently located in the heart of downtown Victoria. Short walking distance from the ferry if you're coming over from the States and within walking distance to Victoria's shops and attractions. It's unique design, great guest services made us feel comfortably right at home....More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank Sean_and_Carol
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 14 July 2015

    Dear Sean and Carol, Thank you for taking the time to share your experience at the Fairmont Empress. It is so nice to hear that you enjoyed your time with us. Our location is perfect for exploring the downtown areas and visiting local attractions and...More

    Reviewed 8 July 2015

    Staff kindly found us an iphone charger ( we forgot ours at home) and they are very accommodating with our dog. We have always had exceptional service. The best located hotel in Victoria. It is our first choice in hotels.More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank 101gordh
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 14 July 2015

    Dear Guest, Thank you for taking the time to write a review. It is so nice to hear that our staff took such great care of you and your dog. I am glad that they were able to find you an iphone charger. Thank you...More

    Reviewed 7 July 2015 via mobile

    We visited the Empress hotel eight years ago and found it to be one of the highlights of our Alaska tour. I took a small group of visitors through the hotel and was a little disappointed to see the charm and historical presence that made...More

    2  Thank Paul O
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded 14 July 2015

    Dear Paul, Thank you for sharing your comments with us. I am sorry to hear of your disappointment with the updates we have made over the years. Our goal is always to preserve the history of our grand hotel while offering modern amenities to our...More

    Reviewed 7 July 2015

    From outside the hotel has royal looks.Inside it was just an ordinary hotel.There was no Air Conditioning in room and would not have stayed there if was informed earlier.Room was nice but ordinary not compatible with rating of hotel.Is definately situated at a great spot.More

    Thank Ajay M
    Response from ManagerEmpress, Director, Operations at The Fairmont EmpressResponded 8 July 2015

    Dear Ajay, Thank you for sharing your comments. I was happy to read that you enjoyed our location and exterior of the hotel. I am sorry to hear that your room was not up to the standard expected of a Fairmont Hotel. We are in...More

    Reviewed 7 July 2015

    The Fairmont Empress does not live up to the Fairmont brand. Its location is absolutely wonderful, but the overall experience is so disappointing. The pool is a basement rectangle accessed from a dark stairway, the rooms are antiquated with extremely limited power outlets and tiny...More

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank Liblobs
    Response from ManagerEmpress, Director, Operations at The Fairmont EmpressResponded 8 July 2015

    Dear Guest, Thank you for sharing your comments. I am sorry to hear of your disappointment with your recent stay. We are in the process of planning a hotel renovation which will include improvements to our guest rooms. We know the importance of having accessible...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$304 - US$510 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #7 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • #17 Family Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Ctrip TA, Fairmont Hotels, Priceline, Hotels.com, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your The Fairmont Empress reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel
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    Traveller (1425)
    Room & Suite (533)
    Dining (134)
    Pool & Beach (8)
    Hotel & Grounds (951)
    Bathroom (47)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Hotel Grand Pacific
    2,024 reviews
    .33 km away
     
    Union Club British Columbia
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    Victoria Marriott Inner Harbour
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    Nearby Restaurants
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    .18 km away
    Bartholomew's English-Style Pub
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    .18 km away
    10 Acres Bistro Bar
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    .18 km away
    Frankie's Modern Diner
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    .20 km away
    Nearby Attractions
    Inner Harbour
    3,942 reviews
    .06 km away
    Empress Hotel National Historic Site of Canada
    1,895 reviews
    .02 km away
    Miniature World
    834 reviews
    .12 km away
    The Maritime Museum of British Columbia
    241 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Janiegrannie
    9 July 2017|
    Answer Show all 10 answers
    Response from Grammer | Reviewed this property |
    I don't remember exactly but somewhere between $60 and $70. Buschardt Gardens has one less expensive around $45
    1
    Vote
    seesophie1
    17 May 2017|
    Answer Show all 5 answers
    Response from Darren618q | Reviewed this property |
    I don't believe that there is an a la carte menu for afternoon tea but they serve much more than tea and scones. There was more food than we could eat. Scones, sandwiches, desserts, some of which we bought back to our room... More
    2
    Votes
    Kassie O
    14 May 2017|
    Answer Show all 5 answers
    Response from CJQLD | Reviewed this property |
    Definitely not
    0
    Votes
    Room Tips
    "If you must stay here be sure and get a harbor view room."
    Read review
    "Ask for a harbor view."
    Read review
    "Room with a view to the harbour is not the value. 1 small window in the entire room with limited view in the..."
    Read review
    "Very central and within walking distance of everything interesting."
    Read review
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