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Hotel Grand Pacific

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463 Belleville Street, Victoria, British Columbia V8V 1X3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
8 people are viewing this hotel
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Traveller (1026)
Room & Suite (469)
Dining (38)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-03-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-03-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 45 hotels in Victoria
Location
Cleanliness
Service
Value
Travellers' Choice
Facing Victoria's Inner Harbour and adjacent to the British Columbia Legislature, the Hotel Grand Pacific, recently voted World's Best, Top 500 places to stay by Travel + Leisure Magazine, is 2 blocks from Victoria's downtown restaurant and shopping scene, 2 blocks from the Victoria Conference Centre and 5 blocks from Fisherman's Wharf, a working harbour surrounded by an array of food kiosks, unique shops and ecotour adventures. The Victoria of today is urban, outdoorsy, culinary and hip. Experience Victoria today. Please call Hotel Grand Pacific directly and ahead of time to personalize your experience with us with your needs and requests.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Kids pool
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbour View
Languages Spoken
English, French, Chinese, German and 2 more
2752Reviews38Q+A100Room tips
Traveller rating
  • 1,663
  • 787
  • 219
  • 59
  • 24
Time of year
Traveller type
Language
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  • English
Popular mentions
lindycity2021 wrote a review Jul. 26
Vancouver, Canada1 contribution
The Grand is in a great location, rooms are large and clean. The Courtyard Lounge is a great place to have a few appetizers and drinks in the middle of the Day. Staff are super friendly, views are great. It's a great girls getaway!!!
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Kelmor3950 wrote a review Jul. 20
Vancouver, Canada30 contributions24 helpful votes
The hotel is spotlessly clean and follows Covid protocols thoroughly. It has a fresh well-maintained feeling. The room had a beautiful harbour view. Beds very comfortable. A mini fridge is a nice extra to find in a hotel room. Bathroom was clean and amenities provided are very nice. The parking lot has a complimentary EV charger which was an excellent bonus to recharge our vehicle. The restaurant food was absolutely delicious and the servers very friendly and attentive. Housekeeping staff were very obliging to our requests and promptly brought clean towels and coffee supplies. We accidentally left a package as we were checking out and staff turned it in to their lost and found. We were very appreciative of their honesty and they helped arrange for it to be shipped to our home. All in all one of the best hotels we have stayed at.
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Date of stay: July 2021
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TDBeeson_06 wrote a review Jul. 19
Leduc, Canada1 contribution
We visited this beautiful hotel for a weekend away. Then staff was accommodating and friendly. We were disappointed in the state of our room. Upon check in we were informed that due to lack of cleaning staff our room wouldn’t be cleaned during our staff. We are capable of tidying up after ourselves and make our own bed so we weren’t too concerned. Once in our room, we found clothes that the previous guests had left behind, an unknown substance smeared all over the white head board and the tub would not drain. My husband took the drain apart and cleaned it. 🤢 We did mention this all when we checked out. Beautiful hotel, hoping that the cleaning part can be figured out for next guests.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 1 week ago
Our sincere apologies for the issues you experienced! Yes, like every hotel across Canada right now we have very limited staffing and have had to make a few adjustments to our operations. But that does not excuse the other issues you experienced and we will be sure to give that room a full deep cleaning and overhaul... thank you for bringing this to our attention and hope to see you again soon!
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Road266045 wrote a review Jul. 3
1 contribution1 helpful vote
As a senior lady traveling alone the way I was treated at check in was shocking. Never have I been spoken to or treated in such a condescending and hurtful way. I was in tears. He seemed to get pleasure from causing me as much stress as possible. Completely unprofessional and unacceptable.
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Date of stay: June 2021Trip type: Travelled solo
1 Helpful vote
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 3 weeks ago
Dear Road266045, After a full investigation of the incident, our Front Desk Team did the best they could to assist you with your credit card challenges. Under the circumstances, they felt that they were being as patient and professional as possible so as not to offend you in any way. Clearly you feel this was not the case and for that I am sorry that we were unable to find some middle ground. I hope you appreciate our position in this matter.
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boyd4005 wrote a review Jul. 1
Nanaimo, Canada1 contribution
Met at check in,told staff our problem with 96 year old Aunt,who could not stay at her place due to extreme heat,they got us 2 rooms and saved my aunt from extreme heat exhaustion,and got a good nights rest,great meal at your hotel and met her and our needs,Thanks to your staff listening to our problem and solving it.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Ian Wish, Marketing at Hotel Grand Pacific
Responded 3 weeks ago
So happy to hear about your great stay! Thanks very much and hope to see you again soon.
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PRICE RANGE
US$175 - US$340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand pacific hotel, grand pacific victoria
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaJames Bay
NUMBER OF ROOMS
304
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Frequently Asked Questions about Hotel Grand Pacific
Which popular attractions are close to Hotel Grand Pacific?
Nearby attractions include Axe and Grind (0.5 km), The Pedaler (0.2 km), and Inner Harbour (0.3 km).
What are some of the property amenities at Hotel Grand Pacific?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Grand Pacific?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Grand Pacific?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Grand Pacific?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Grand Pacific?
Conveniently located restaurants include Legislative Dining Room, Red Fish Blue Fish, and Nourish Kitchen & Cafe.
Are there opportunities to exercise at Hotel Grand Pacific?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Grand Pacific?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Grand Pacific?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Grand Pacific offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grand Pacific?
The staff speaks multiple languages, including English, French, German, Chinese, Japanese, and Indonesian.