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463 Belleville Street, Victoria, British Columbia V8V 1X3 Canada
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Traveller (1090)
Room & Suite (526)
Dining (46)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21-11-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-11-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 46 hotels in Victoria
Location
Cleanliness
Service
Value
Travellers' Choice
Facing Victoria's Inner Harbour and adjacent to the British Columbia Legislature, the Hotel Grand Pacific, recently voted World's Best, Top 500 places to stay by Travel + Leisure Magazine, is 2 blocks from Victoria's downtown restaurant and shopping scene, 2 blocks from the Victoria Conference Centre and 5 blocks from Fisherman's Wharf, a working harbour surrounded by an array of food kiosks, unique shops and ecotour adventures. The Victoria of today is urban, outdoorsy, culinary and hip. Experience Victoria today. Please call Hotel Grand Pacific directly and ahead of time to personalize your experience with us with your needs and requests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Chinese, German and 2 more
2843Reviews39Q+A100Room tips
Traveller rating
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  • 27
Time of year
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Popular mentions
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Most Recent
Brat_18 wrote a review Aug. 11
Ucluelet, Canada19 contributions12 helpful votes
Booked the Grand for an upscale experience, planned to stay in order room service sit on the balcony with a drink and unwind. No room service for dinner (short staffed) no mini bar, no bottled water in the room. Went to the vending machine a couple floors down and it only took coins (no cards). Uber eats not allowed to the rooms for security issues. Rooms are tired, probably was a nice hotel at one stage.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Eat before you get here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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lovingthecaribbean wrote a review Aug. 8
Toronto45 contributions36 helpful votes
The beds were comfortable but a bit too firm as someone with a stiff hip. The pool facilities were stellar. Convenient location. If you'd like local character for breakfast, visit Floyd's Diner down the street.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vacationer1975 wrote a review Aug. 6
Toronto, Canada15 contributions34 helpful votes
Solid start to our 2 week vacation. Room (2 Queen beds) was a good size although at first I thought the queen beds were not exactly “queen” (I was wrong and guess I didn’t realize at first the large discrepancy between king and queen). Clean room and great view of the inner harbour. Great gym and pool downstairs that appears to be run by a local athletic club - having access to a large gym like this was a nice surprise. Can’t knock the customer service either. One lady at the front desk (German with short hair - I can’t recall her name) was especially patient with me and also provided a great breakfast recommendation (Floyd’s - great place just a block away). No complaints. Would stay again. Kids loved it too.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Inner harbour view on higher floor is probably your best bet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 1 week ago
Thank you for taking the time to write us a review! We're happy to hear that you enjoyed your stay and we will be sure to recognize Petra's great customer service. We hope to see you next time you're in Victoria!
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lisam0lly wrote a review Jul. 2022
1 contribution
We had a wonderful vacation in Victoria, made even more wonderful by staying at Hotel Grand Pacific. The staff was friendly and helpful. The location was ideal. Our room was spacious and the bed super comfortable.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 1 week ago
We are so happy to hear you enjoyed your stay! Thank you for taking the time to write us a review.
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KATHRYN P wrote a review Jul. 2022
Cannon Beach, Oregon1 contribution
Very rude service; no housekeeping for 3 day stay; hot room with poor AC; terrible beds; restaurant patio closes at 9:00 in summer! Toilet backed up and had yo call maintenance twice to gone; took theM 6 hours. Great location but would never stay here again.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Free parking was nice. Athletic club pool and hot tub were nice but crowded and the room was broken.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 1 week ago
Thank you for taking the time to post about your recent stay at our hotel. We value feedback from all our guests. Please accept my apologies for the lack of stayover service during your stay and the early restaurant closure, we are still working through a labour shortage and price our rooms accordingly. I’m also sorry that you found the bed uncomfortable – for those that prefer a softer bed, we are more than happy to fit a mattress topper that softens it up. We always love to have the opportunity to turn around someone’s experience while they are staying with us, please call front desk next time and we could have corrected these issues. Thanks again for reviewing your stay.
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Joanne P wrote a review Jul. 2022
Manchester, United Kingdom34 contributions29 helpful votes
We booked 3 nights here at the end of our Canada fly drive and what a fantastic end to our holiday. We arrived by seaplane and as the hotel is facing the harbour, we walked with our case to the hotel. On arrival, we were greeted with the warmest of welcomes by the guys at the door. As it was our wedding anniversary, we were upgraded to a high floor, harbour view room and what a fantastic room it was! The view was amazing, especially at night. If you stay here, book a harbour view room, you'll be disappointed if you don't. The room itself was recently refurbished and was beautiful. There was a lovely balcony as well. The staff were beyond pleasant and all in all, a well run and efficient hotel with great staff. We didn't eat in the restaurant, choosing to walk into the centre to eat, a 2 minute walk along the fabulous harbourfront, but we did have prosecco happy hour in the bar beforehand. If you visit Victoria, stay here.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 2 weeks ago
Thank you for this amazing review Joanne! We are so happy that you were both so thrilled with your stay in Victoria. We are grateful for the opportunity to be a part of your anniversary!
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Linda W wrote a review Jul. 2022
Kent, Washington13 contributions2 helpful votes
The rooms have all been updated and were comfortable. Food was excellent. Great location and beautiful building. This is a large hotel, but easy to get around. Very modern, with a great lap pool. Highly recommend!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 4 weeks ago
Thank you for your review Linda! We're happy to hear that you enjoyed your stay with us and we hope to see you again.
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TravelinFieldGuy wrote a review Jul. 2022
Silicon Valley, California224 contributions221 helpful votes
+1
This was the conclusion of our 7,000-mile North American road trip, so we decided to splurge a bit on a suite with a view. But we were not expecting the opulence, not the extent of the views! This suite is a multi-room affair, with a large living and dining area spanning half the width of the hotel. There is an elegant dining room table that can seat eight, with an extra leaf in case you need to accommodate a few more guests. There is not a kitchen, but a large wet bar with plumbing. (I think the idea is you would order up dinner from the restaurant downstairs.) There is also a half bath in the dining area and a large, elegant living area. Then, a comfortable master bedroom and bathroom completes the package. Stunning, luxurious, gorgeous. Way, WAY beyond anything we were expecting. As amazing as the suite layout is, the views are even more impressive. This room looks out over the entire harbor. The MV Coho Black Ball Ferry sails in and docks right across the street several times per day. Sea planes take off and land. Tourist boats arrive and depart from the docks around the corner. And the ubiquitous water taxis flitter about energetically. An amazing sight on a sunny, July day. There are not one but three balconies in this suite: one that looks north, one that looks both north and west, and one off the master bedroom that looks west. We sat out on one or other balcony for hours watching the cheerful bustle. A shoutout to the friendly and outgoing staff: this team knows how to provide just the right amount of help – enough to quickly meet the need while not getting in the way. The cleaning team was cheerful and efficient. The valet downstairs quickly brought up the car and helped us set up the free loaner bikes. And the front desk team provided helpful dining suggestions. Bottom line: this is a place worthy of a splurge. Book the “Mount Douglas or Songhees Luxury Suite”, and you will be blown away.
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: the ‘Songhees Luxury Suite’ – Room 950 -- has stunning views and is worth the cost.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 4 weeks ago
Thank you so much for this incredible review! We are so happy that you enjoyed your stay in our luxurious Songhees Suite. What a way to finish off a road trip! We appreciate you taking the time to write us this review and hope to host you again in the future.
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davidcookecontra2022 wrote a review Jul. 2022
1 contribution
The rooms are elegant and staff were very professional. The fitness center and pool is amazing. This is definitely our first choice when staying in Victoria. Ocean views, short walk to stores and restaurants. Great restaurant and cafe
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 5 weeks ago
Thank you for your review! We're happy to hear that you enjoyed your stay.
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rovingsteve wrote a review Jul. 2022
Ramsgate, United Kingdom334 contributions163 helpful votes
Fabulous hotel in a great location. Our room overlooked the harbour area. Our room was spotlessly clean, the bed was comfortable. I would highly recommend this hotel. We also had breakfast here and it was of an equally high standard. All the staff we encountered were very polite and helpful.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Reid James, General Manager at Hotel Grand Pacific
Responded 5 weeks ago
Thank you for taking the time to write us a review! We are happy to hear that you enjoyed your stay with us.
Read more
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PRICE RANGE
US$204 - US$363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand pacific hotel, grand pacific victoria
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaJames Bay
NUMBER OF ROOMS
304
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Frequently Asked Questions about Hotel Grand Pacific
Which popular attractions are close to Hotel Grand Pacific?
Nearby attractions include Axe and Grind (0.5 km), The Pedaler (0.2 km), and Inner Harbour (0.3 km).
What are some of the property amenities at Hotel Grand Pacific?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Grand Pacific?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Grand Pacific?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Grand Pacific?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Grand Pacific?
Conveniently located restaurants include Legislative Dining Room, Red Fish Blue Fish, and Nourish Kitchen & Cafe.
Are there opportunities to exercise at Hotel Grand Pacific?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Grand Pacific?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Grand Pacific?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Grand Pacific offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Grand Pacific?
The staff speaks multiple languages, including English, French, German, Chinese, Japanese, and Indonesian.