An absolutely lovely hotel suite. Large, clean, full kitchen with all amenities, outdoor deck on warmer nights, great view overlooking a park, quiet, private, friendly courteous front desk staff ....... even a clean elevator and that's usually my first impression. If you're in Victoria, hotel rooms are not bargain priced, but this hotel is a good value! And if you like to end a long day of travel with a glass of your favourite wine ..... the liquor store is right next door ........ BONUS! This hotel is exactly in the heart of downtown Victoria, close to the waterfront and a walkable distance to restaurants and shopping.
Location fabulous, staff fabulous, cleanliness fabulous, rooms fabulous. We have only good things to say about this hotel and we would not hesitate to recommend it .We look forward to returning as soon as possible. Definitely a 10 out of 10 experience
Booked my stay a week ahead for 2 nights. They never sent me a confirmation email despite my asking for it. When I checked in they didn't go over my stay details. They call me halfway through my workday next day telling me I was supposed to be checked out. Price they quoted me at booking was less than what I was actually charged by about $80. They also added on a late checkout fee! Rachel the manager was rude and condescending on the phone when I reached out to her. Never staying here again and I recommend you find a better place! plenty of other options around.
Beds were very comfortable and our room was quiet. We worried that being next to the elevator would mean a noisy room, but we never heard it. Loved the mini kitchen. Our balcony view was amazing. We could see the cruise ships as they docked. The final bonus was our location. We were right on the inner harbour and could walk everywhere.
Large, spacious, super clean rooms & friendly staff make this place a winner. Plus the full hot breakfast included in our stay was most enjoyable. Easy walking distance to all major attractions. A word of caution thought and that is the underground parkade is only good for vehicles 6' 6" or less which meant our truck did not fit. This wasn't a problem as there was street parking close by. Only thing to consider here is that from Mon-Sat there's a 2 hour limit.
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