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Best Western Plus Carlton Plaza Hotel

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Traveller (161)
Panoramas (4)
Room & Suite (99)
Certificate of Excellence


Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Business Centre with Internet Access
Dry Cleaning
Electric vehicle charging station
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
100Room tips
Traveller rating
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  • 472
  • 131
  • 33
  • 15
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Popular mentions
A well located hotel with a nice and smiling welcome from the lady at the front desk. Rooms are clean and comfortable. Quiet at night. Good restaurants nearby and a convenient store at the corner of the street. And a restaurant without having to get out of the hotel with good
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Hotel's Favourite
This is our first stay with this BWP on a Victoria Clipper trip from Seattle, WA, USA. We enjoy Victoria once or twice a year. In the past we got used to staying closer to the Clipper terminal for convenience in walking to the hotel. On this trip we discovered it is also easy to
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Response from ElsaM1622, Guest Relations Manager at Best Western Plus Carlton Plaza Hotel
Responded Jan. 24, 2019
Thank you ResponsibleTraveler for choosing to stay with us and for taking the time to share your experience! We are delighted to hear that you enjoyed your stay with us in the heart of downtown Victoria, and we appreciate your detailed feedback. Thank you very much for your lovely comments on our Wi-Fi, location, and staff members - it sounds like we were able to satisfy all of your needs! Our team will be looking forward to welcoming you back again in the future!
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Hotel was clean. A slight damp smell in the halls and rooms probably due to recent carpet cleaning. The room was clean and beds were comfortable. Double bed room was a little small but fine for what we needed. Hotel staff are very friendly and eager to be helpful.
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Review collected in partnership with Best Western
LOVE the location, central and surrounded by things to do. All within a few minutes walk. I could not have enjoyed my stay here more. The property is built in one of Victoria's cool older buildings, but the renovation is really good, really clean. MY room - a nice suite on the
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Every one representing the hotel went above and beyond to ensure our stay was flawless Emails during the stay to check to see that we had everything we needed were appreciated The restaurant attached (Rubys) was excellent
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Review collected in partnership with Best Western
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementBest Western Plus Carlton Plaza Hotel
Studio Suite
Photo provided by managementBest Western Plus Carlton Plaza Hotel
Traditional Room
Photo provided by managementBest Western Plus Carlton Plaza Hotel
Studio Suite
Photo provided by managementBest Western Plus Carlton Plaza Hotel
Studio Suite
Photo provided by managementBest Western Plus Carlton Plaza Hotel
Traditional Room
Rubys...but open at breakfast time...not open all the time.,,not part of the hotel service (ie; no room service).....good breakfast, very nice staff. Fortunately, there are a dozen decent places within a 5 minute walk
0 votes
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There are plenty of cabs around or even just use a backpack.
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Hi Vantraveler19, I'm afraid we are not pet friendly. Sorry about that!
0 votes
Hi, are you dog friendly?
Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do accommodate pets on the 2nd floor if you let us know, however we do not promote ourselves as being pet friendly.
0 votes
Hi, are you dog friendly?
Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca Staniforth Front Office Manager
0 votes
"My rom was on the 4th floor, faced South. It was awesome"
"West-facing rooms on the top floor have great views of the city"
"Kitchenette available."
"They will often upgrade you if you ask nicely"
"if you are staying for a few days, choose a suite"
US$97 - US$302 (Based on Average Rates for a Standard Room)
best western victoriavictoria best western
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoria
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