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    Best Western Plus Carlton Plaza Hotel

    642 Johnson St, Victoria, British Columbia V8W 1M6, Canada
    +1 866-608-4699
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    2017-12-24 2017-12-25
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    US$116
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    Traveller (143)
    Room & Suite (225)
    Dining (26)
    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “valet parking” (110 reviews)
    “london tube” (17 reviews)
    “great location” (139 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Carlton Plaza Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,177)
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    371 - 375 of 1,111 reviews

    Reviewed 26 October 2015 via mobile

    Stayed at this lovely hotel for 2 nights. We had a lovely spacious room which was very comfortable and very clean. All the staff were very helpful and friendly. The hotel is close to lovely restaurants. I would definitely recommend this hotel.More

    1  Thank Gillian W
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 1 November 2015

    Thank you Gillian W for staying with us and writing that kind review of our hotel. We have a variety of room types for all different travelling requirements. We offer a variety of standard rooms that come with all the hotel basics and either two...More

    Reviewed 23 October 2015

    Gracious, clean, older hotel with nice size rooms and extremely friendly helpful staff. This hotel is located downtown and within walking distance of Victoria's fine restaurants, Chinatown, entertainment, and of course the beautiful ocean is a just a few blocks away. Valet parking in a...More

    Review collected in partnership with Best Western
    1  Thank brendam671
    Reviewed 22 October 2015

    Great value, maybe because it's off season, but regardless very close walking distance to many restaurants and downtown shopping. Overnight Valet parking was less than $10 to my surprise. Got a free upgrade to cap it all off!

    Review collected in partnership with Best Western
    Thank Dan B
    Reviewed 19 October 2015 via mobile

    Lovely spot within walking distance of everything. Valet parking, well equipped comfortable rooms and friendly staff make this a place to stay for business and pleasure alike. Between main shopping areas and China town, easy walk to tourist attractions and transitMore

    Thank Geckosgal
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 24 October 2015

    Thank you Geckosgal! Our hotel is indeed well equipped with Keurig Coffee makers, flat screen television and LED reading lights as well as SERTA mattresses for an excellent night's sleep. After the good night's sleep there is lots of shopping at the Bay Centre, along...More

    Reviewed 16 October 2015

    Good location, friendly and helpful staff, good value with a nice upgrade to a suite (BW member), quick check in and express checkout, efficient valet parking. Room a bit dated but comfortable beds and everything needed. Having stayed here on several previous occasions we recommend...More

    Review collected in partnership with Best Western
    Thank Kenneth L
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 1 November 2015

    Thank you Kenneth L for your review and for continuing to stay with us. Best Western Rewards members receive perks like upgrades at all Best Westerns, especially those who are Platinum and Diamond members. Our helpful and efficient staff can sign anyone up upon check...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$80 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #16 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Best Western, Hotwire, getaroom.com, Priceline, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western
    Add Photo Photos
    Traveller (143)
    Room & Suite (225)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (104)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    coralrf
    23 December 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    23 December 2016|
    Answer
    Response from Jennifer M | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    4 October 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "All rooms are good"
    Read review
    "We asked for a quiet room, away from the elevator. We had a suite with a kitchenette. The hotel staff helped..."
    Read review
    "Room 317 was quiet, no view though."
    Read review
    "Small rooms are too small for two people. Ask for bigger room if you are traveling with a companion."
    Read review
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