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    Best Western Plus Carlton Plaza Hotel

    642 Johnson St, Victoria, British Columbia V8W 1M6, Canada
    +1 866-608-4699
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    2017-12-24 2017-12-25
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    US$124
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    Traveller (143)
    Room & Suite (225)
    Dining (26)
    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “valet parking” (110 reviews)
    “london tube” (17 reviews)
    “great location” (139 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    Offers from Best Western Plus Carlton Plaza Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,175)
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    381 - 385 of 1,109 reviews

    Reviewed 24 September 2015

    We visit downtown Victoria Quite often and have stayed at a few different hotel's in the area. We have found this hotel fills all our travel needs.From Andrew the friendly face that greets you at the door ,to the front desk staff especially Christopher,that will...More

    1  Thank travellers011
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 30 September 2015

    Travellers011, thank you so much for your kind words and for you compliments to our staff. They are greatly appreciated. We try our very best to create a memorable experience for all of our guests. The complimentary wifi is a great feature of our hotel....More

    Reviewed 23 September 2015 via mobile

    Stayed here for a few nights with the family. Great location within easy walking distance of the main sights. Excellent rooms with great facilities and very helpful friendly staff. Would definitely recommend this hotel as a great place to stay.More

    Thank SJH1958
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 October 2015

    SJH1958, we are so pleased to hear that you and your family enjoyed your experience with us here in Victoria. All of our rooms have excellent Serta mattresses to ensure a good nights sleep along with Kurig coffee machines for the morning. We equip our...More

    Reviewed 22 September 2015

    Thoroughly impressed! I recently enjoyed a long-term stay at the Carlton Plaza Hotel. The rooms are slightly above standard and the hotel is reasonably equipped for a downtown hotel (proximity to amenities is excellent). But what stood out for me was the people who work...More

    Thank J H
    Response from Rebecca S, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded 2 October 2015

    J.H. We are so glad you you had such a good time with us here. We are very fortunate to have the staff that we do. Every department here takes great pride in their work. Making guests feel welcome and at home is something we...More

    Reviewed 17 September 2015

    Well run, top quality with easy access to amenities. Friendly helpful staff. Rooms were comfortable clean with the necessary equipment to self cater if desired. We only had breakfast in the restaurant by it was good and a reasonable price. Parking was available with their...More

    Review collected in partnership with Best Western
    Thank Michael B
    Reviewed 14 September 2015

    This hotel had very friendly front people. The room was very clean. I got this hotel with a tour package and it ended up being a bit much for a single person staying only one night. It was very nice though. Has a kitchen including...More

    Thank Victoria P
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$81 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #18 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Best Western, Hotwire, Priceline, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western
    Add Photo Photos
    Traveller (143)
    Room & Suite (225)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (104)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    coralrf
    23 December 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    23 December 2016|
    Answer
    Response from Jennifer M | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    4 October 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "All rooms are good"
    Read review
    "We asked for a quiet room, away from the elevator. We had a suite with a kitchenette. The hotel staff helped..."
    Read review
    "Room 317 was quiet, no view though."
    Read review
    "Small rooms are too small for two people. Ask for bigger room if you are traveling with a companion."
    Read review
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