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Chateau Victoria Hotel and Suites

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Chateau Victoria 740 Burdett Ave, Victoria, British Columbia V8W 1B2 Canada
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Traveller (276)
360
Panoramas (9)
Room & Suite (323)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 45 hotels in Victoria
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. By remaining an independent property, we stay true to our founder, Mr Clive Piercy`s wish to treat every guest with personal attention that is so hard to find elsewhere. To this day, we remain true to those origins in all that we do – from supporting local farmers to sponsoring local events while remaining true to our oath that guest safety & comfort remains our primary goal. Vista 18, our rooftop restaurant has been voted in the top ten restaurants with a view in BC, and Clive's Classic Lounge, our cocktail Bar off the lobby has been named Top 20 in the nation's Top 50 Bars in Canada 2022, as well as one of the top ten hotel bars in the world 5 times. Experience the best of Victoria through a truly local hotel. Please visit our website for any Travel Advisory notices
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Vending machine
Free shuttle or taxi services
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Dining area
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English
1510Reviews10Q+A100Room tips
Traveller rating
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Suzanne W wrote a review Nov. 2022
1 contribution
Excellent service from every person we encountered! The staff could not do enough for us! We will ALWAYS stay there! Lovely touch having the shuttle for short distances . Room and bathroom impeccably clean although the decor could use a facelift with brighter colours and more lamps! It is a wonderful hotel!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Arnold H wrote a review Nov. 2022
Courtenay, Canada3 contributions1 helpful vote
The front desk staff were very professional, helpful and friendly. The room was modern and clean. We had a very comfortable king bed with quality bedding. The towels were fluffy and we had plenty for our use. We took advantage of their restaurant, pool and hot tub. Everything was top tier. We had a great 4 night stay and will be back.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
Room Tip: Best view to the West. We experienced AMAZING sunset.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded 5 days ago
What a great and thoughtful review! Thank you for choosing to stay with us and we look forward to your return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pablo_Contreras_R wrote a review Nov. 2022
Whistler, Canada100 contributions41 helpful votes
As always, the family stay was pleasant. The one-bedroom suite was clean. Missing a few items, but the housekeeping team immediately corrected when requested. The staff at front desk was friendly and made us feel welcome. The couple of staff members on the hallways and elevators were always friendly and greeted guests. Our highlight is always breakfast, which did not disappoint. Food is always perfect, but the service was beyond perfect. On the downside, we had very noisy and rude neighbors, but nothing that hotel and staff should be blamed for. Thank you for another amazing stay
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Date of stay: November 2022Trip type: Travelled with family
Room Tip: Have breakfast at the hotel. Absolutely delicious and well-priced
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded 1 week ago
Thank you Pablo for taking the time to leave such a thoughtful review. We are so pleased that our team was able to make you and your family feel so welcome and that breakfast up in Vista 18 did not disappoint. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MississaugaBee wrote a review Nov. 2022
Toronto206 contributions99 helpful votes
I stayed for a week at the Chateau Victoria. Pros: clean, central, nice pool, very friendly staff, small fridge in room. Cons: room noisy in morning, restaurant expensive, a bit dated Despite a longer stay, they gave us a ("traditional") room on the second floor directly above the lobby facing the street. It was noisy in the morning but convenient for the pool. I asked for another room but they said they didn't have one at the time but also said that they might have one in two days. We didn't bother because we were away checking out the city/visiting so much of the time but felt we were not taken care of as well as we could have been. Excellent location however many hotels nearby; Victoria is more compact than I expected. The restaurant was too expensive, both absolutely and in comparison with nearby eateries. Too bad they don't have a complimentary coffee/muffins/cereal for guests. Loved the pool and hot tub.
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Date of stay: October 2022
Location
Service
Sleep Quality
Room Tip: don't stay on second floor or facing street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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pedpat wrote a review Oct. 2022
Clearwater, Florida6 contributions
Great hotel. Walk to downtown. Locally owned and operated. The hotel staff and the wait staff in the Vista 18 were great. Nice views from the restaurant. All staff were pleasant and caring. The regular room was good size and clean. Beds comfortable. The bellman, Glenn Waddingham created a picture-perfect LEGO model of the hotel during COVID. Used over 62,000 pieces. It is on display in the hotel lobby. Ask Glenn about how he constructed it. The Canadian papers and television stations have discovered his creation and are writing articles about the LEGO hotel! You can stay in a chain hotel anytime. When in Victoria choose the The Chateau Victoria. We did and had a great experience.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded Oct. 24, 2022
Thank you Pedpat and what a thoughtful review. We really appreciate your kind words and we are so pleased you enjoyed your stay and our Lego Hotel. We hope to be able to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mdecker17 wrote a review Oct. 2022
Calgary, Canada957 contributions183 helpful votes
The hotel room was spacious and had a nice kitchenette to cook a small meal or have breakfast in house. The pool was nice after a day walking around the city. The parking is tight. If valet is free do it as I scratched my car. Overall I would come here again!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded Oct. 18, 2022
Thank you for leaving such a good review. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JudithSummersBishop wrote a review Oct. 2022
Newcastle upon Tyne, United Kingdom14 contributions22 helpful votes
Stayed in a 'Traditional' room, which was a little dated, but note these rooms are all being completely overhauled between October 22 and March 23. No views of any note but a perfect location to explore Victoria on a short stay being within easy walking of all the main attractions. Nice to be able to swim in the pool at the end of the day (ask for a robe at reception as no changing cubicles). Did not eat here as it did look pricey and so many options elsewhere.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Above level 4 for views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded Oct. 18, 2022
Thank you for the review and we are so pleased you enjoyed your stay, our location. We hope to be able to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendy M wrote a review Oct. 2022
Charlottetown, Canada76 contributions30 helpful votes
We booked a suite for the 3 nights we spent in Victoria, and we were extremely pleased with it. There was lots of room, with a beautiful balcony. The location was perfect, about a five minute walk to the harbour, with lots of restaurants nearby. We used the free valet parking, which was very convenient. All the staff we met were very friendly and helpful. We would definitely stay again if we ever go back to Victoria.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded Oct. 18, 2022
Thank you for your review. We are happy to hear your interactions with our team was pleasant and you enjoyed the hotel in general. We are so happy we did not disappoint. We will do our best to stay your favorite place in Victoria when you return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kathylee963 wrote a review Oct. 2022
Port McNeill, British Columbia, Canada13 contributions1 helpful vote
Stayed for a fantastic 60th birthday celebration....the one bedroom queen suite was perfect for our group, beds were comfy and the view was amazing!! Special shout out to check in man Jason and shuttle bus driver Dean....they were Jurassic Park out this world and went above and beyond for our group of 5 sassy mothers and daughters!!! "Laura Dern" and her crew were most appreciative!
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded Oct. 18, 2022
Thank you for the review and we are so pleased you enjoyed your suite, We have passed along you kind words to Laura and do hope to be able to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JenFreeman wrote a review Oct. 2022
Calgary, Canada1 contribution
I had called 9 hotels prior to this booking searching for a suite option that allowed my mom and adult brother some privacy and no one being stuck on a pull out sofa. Chateau Victoria had a great layout option at half price of any alternatives I could find. In addition to that, the customer service agent I spoke with, Heidi, was a breath of fresh air to converse with. Unlike previous hotels I had called, Heidi asked logical, relevant questions, and listened and responded in a helpful manner to all inquiries that I had. She was knowledgeable, polite, and made booking a breeze. I will definitely book at this property again.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Duty Manager, Guest Services / Front Office at Chateau Victoria Hotel and Suites
Responded Oct. 18, 2022
Thank you for leaving such a thoughtful and detailed review. We are so pleased that we could play a part in making your visit to Victoria a memorable one. We have passed along you kind words to Heidi and do hope to be able to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$144 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau victoria hotel victoria, chateau hotel victoria
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaDowntown
NUMBER OF ROOMS
176
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Chateau Victoria Hotel and Suites - UPDATED 2022 Prices, Reviews & Photos (British Columbia) - Tripadvisor

Frequently Asked Questions about Chateau Victoria Hotel and Suites
Which popular attractions are close to Chateau Victoria Hotel and Suites?
Nearby attractions include Axe and Grind (0.4 km), Russell Books (0.2 km), and Inner Harbour (0.3 km).
What are some of the property amenities at Chateau Victoria Hotel and Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Chateau Victoria Hotel and Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Chateau Victoria Hotel and Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chateau Victoria Hotel and Suites?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Chateau Victoria Hotel and Suites?
Conveniently located restaurants include Blue Fox Cafe, Fishhook, and Ithaka Greek Restaurant.
Are there opportunities to exercise at Chateau Victoria Hotel and Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Chateau Victoria Hotel and Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chateau Victoria Hotel and Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chateau Victoria Hotel and Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Chateau Victoria Hotel and Suites?
Many travellers enjoy visiting Legislative Assembly of British Columbia (0.5 km), Empress Hotel National Historic Site of Canada (0.3 km), and Craigdarroch Castle (1.5 km).