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Chateau Victoria Hotel and Suites

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#17 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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2,048 Reviews from our TripAdvisor Community

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Showing 1,976: English reviews
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Salt Spring Island
Reviewed yesterday NEW

The Rooms Were Great Could Update Bathrooms . Shuttle staff were were awesome ! It was daylight savings on a Sat Night after a concert late checkout was still 11:00 am even though we requested late checkout !!!! I had Hoped for a little grace on this . Staff were knocking on our door 11:14 am !

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Thank Y5036LLdavidc
Winfield
Reviewed yesterday NEW

One block from Empress and harbour. Walking distance to all downtown attractions. Walking distance to many restaurants and shopping. Kids enjoyed the pool. Restaurant has great view but no healthy options for breakfast. Ordered the hot cereal and it was lumpy. Luckily there is a Cora restaurant around the corner which was much better.

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Thank Neena S
Ellensburg
Reviewed 2 days ago NEW

great place to stay in Victoria. Easy access to everything. Great staff and shuttle services. We went to a show and the shuttle took us and picked us up. We came on the clipper which got us to Victoria before we could check in and left way after check out time, but the staff was great in holding our luggage...

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Thank 238pollys
Halifax, Canada
Reviewed 2 days ago NEWvia mobile

I am so pleased with my stay at Chateau Victoria. The staff are friendly and accommodating. The rooms clean and comfortable. The bed was very comfortable with nice linens, and a down duvet. I did find the room quite warm but you can open the windows. I love that I could open the window to let fresh air in, there...

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Thank Islanderabroad
Vancouver, Canada
Reviewed 3 days ago NEWvia mobile

I'm not a hotel snob. But it's the small things you notice. Being told to wait a minute with no eye contact, smile or warm welcome. No hello in the hallways while employees visit with each other. Lacklustre 18th floor bar service. Not sure if hotel was full but room was on 2nd floor which is the pool and fitness...

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Thank Toojaysquared
Black Creek
Reviewed 3 days ago NEW

All staff from the front desk to housekeeping were very friendly, attentive and helpful. The hotel is central to many activities that can be accessed by walking. There is bus service very close by if you choose not to use your car.

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Thank iandW1515RS
Delta
Reviewed 4 days ago NEW

Hotel was very clean and the staff were very helpful. Every person I passed in the hallways said hello. Only suggestion is DO NOT take a room on the second floor if you plan on sleeping in. The pool is on that level so you'll be disturbed by kids going up and down the hallways.

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Thank makeupmean
Vancouver, Canada
Reviewed 5 days ago NEW

Chateau Victoria has a lot to offer - location, roof top restaurant, friendly staff. This is a great place to stay when you're visiting Victoria. The hot tub is nice on the 2nd floor too. You are a big block away from The Empress, right down town.

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Thank datoptalent
Ladner, Canada
Reviewed 5 days ago NEW

Travelled with 2 teenage girls. Wanted to show them my old hometown. The hotel was in an excellent location for walking to the Inner Harbour, museum, Parliament Buildings etc. the room was large enough for us, clean and comfortable. Staff was helpful. I would stay here again.

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Thank Melissa W
Chilliwack
Reviewed 6 days ago NEW

We thought that everything was very good as we had a dog and nobody had bothered us although it would be nice to have a good place for dogs to pee. lol. Are biggest disappointment was by far the food at the vista 18 restaurant as it was very much so over priced and the portions are not even enough...

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Thank terrypQ5817KG
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear terrypQ5817KG, Thank you for taking the time to review our hotel. We are pleased to see your high overall rating of our hotel, but we are disappointed that our rooftop restaurant did not meet your expectations. Please know that we have shared your comments with our Food & Beverage Manager, who will take your insight into consideration. We look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $154 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want a view ask for higher than 5th floor”
 of 5 bubbles Getphoto, 18 Mar 2017 | Read review
“Some rooms have ocean views.”
 of 5 bubbles C1997GNkarenw, 1 Mar 2017 | Read review
“Pets are on the 11th floor. They are really suites. Very nice.There are three parking areas. two outside and a very small inside parking.”
 of 5 bubbles JilleeBreeze, 27 Feb 2017 | Read review
“ask for a room that is not in the back of the hotel and if it starts with # 4 go higher up!!”
 of 5 bubbles mirnazagar, 16 Feb 2017 | Read review
“1 bedroom are very nice”
 of 5 bubbles 841brentt, 15 Feb 2017 | Read review
5 of 5