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Chateau Victoria Hotel and Suites

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#15 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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2,098 Reviews from our TripAdvisor Community

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Showing 2,025: English reviews
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Reviewed yesterday NEW

We arrived to the hotel and everyone was so willing to help us. All the desk staff was very friendly. When asked were a place was they were very accommodating. Also, we asked which was the best restaurant or eatery and they gave several. When we needed to go some place the van was there and they would take us...

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Helpful?
Thank elizabethaM1328IU
Vancouver Island
Reviewed yesterday NEW

The staff were very helpful and friendly. The courtesy van was particularly helpful for my friend who has medical issues. The location was a short walk to the conference Centre but we often had to call the hotel for a ride back..

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Thank ewaat
Reviewed yesterday NEW

Very helpful staff, many excellent restaurants within a short walking distance. Rooms come with bar fridge, coffee maker and kettle. Bathrooms on the small side. Two small Windows do open in room. Quiet location.

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Thank June R
Vancouver, Washington
Reviewed 3 days ago NEW

We are here for a bridge tournament. Our suite is a bargain, extremely comfortable. The staff was very accommodating when we arrived a day 'early' according to their reservations. No problem. Free parking. Two excellent choices for dining, both worth sampling. I'd pay their rates in US dollars; the current exchange rate (.75 to a dollar) makes this an extraordinary...

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Helpful?
Thank Steve T
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Steve T, Thank you for your strong recommendation of our hotel. We are thrilled that you found our staff team so accommodating and our room rates so reasonable. Thank you also for recognizing our rooftop restaurant and lobby cocktail lounge in your review. We hope to have the opportunity of welcoming you back to Victoria in the near future....

vancouver
Reviewed 3 days ago NEW

Loved our stay, grounds are lovely, hotel room was very good. The staff on the front desk were lovely. My only complaint was the food in the Vista restaurant. I had a poached egg and toast, and the toast came burnt on the edges. My room mate ordered eggs and fried potatoes. The potatoes were cut extremely thin and were...

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Helpful?
Thank Cimarone
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Cimarone, We are thrilled that you loved your recent stay with us. Thank you for recognizing our dedicated staff team. We are, however, surprised and disappointed that your breakfast in Vista 18 did not meet your expectations. Please know that we have shared your comments with our Food & Beverage Manager and our culinary team. We look forward to...

Sequim
Reviewed 3 days ago NEW

It's a bit pricey, but it is a nice, clean hotel near the center of the tourist activities. The exercise room was well equipped and comfortable, not too hot or cold. I was surprised that it was quiet, even close to downtown.

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Helpful?
Thank Thomas L
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Thomas L, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are pleased that you found our hotel well-equipped, central, and quiet. We hope to have the opportunity of welcoming you back in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Halifax
Reviewed 3 days ago NEW

I highly recommend Chateau Victoria. Comfortable and well appointed hotel in a convenient safe location with flawless service delivered with warmth by every staff person. As a solo female travelled it was a good fit for me.

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Helpful?
Thank Diane A
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Diane A, Thank you kindly for recommending us to others. We are thrilled that your recent visit was such a success, and we hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Victoria
Reviewed 5 days ago NEW

Using your hotel as a refuge while my house is being fixed, has made life easier for me. Robert and Frances at the front desk, and Isobel in Vista 18 were specially pleasant. I don't know what more to say.

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Thank Rachel W
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Rachel W, Thank you for your positive feedback. We are sorry to hear of your trouble at home, but we are thrilled that we made life easier for you. Thank you for your kind words about our team members, who were thrilled to hear that their efforts were recognized during your stay. We hope to welcome you back in...

White Rock, Canada
Reviewed 5 days ago NEW

We had booked a 1 bedroom suite for the Easter weekend (3 nights)and were pleased that it came with a kitchenette. It was literally like being in a condo. Well decorated and fairly quiet. The facilities were great. We enjoyed the Happy hour in the Vista 18, great choices and good food. The location was perfect, to enjoy the Harbour...

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Helpful?
Thank tammybS1408GO
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear tammybS1408GO, Thank you for your strong endorsement. We are delighted that you enjoyed our rooftop happy hour and our spacious one-bedroom suites. Thank you also for recognizing our central location in your comments. We look forward to welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Whistler, Canada
Reviewed 6 days ago NEW

Great location.... steps away from all main attractions including BC Muesum, Miniature world, Bug Zoo, Beacon Hill Park, Fairmont and waterfront. Spacious and comfortable 1 bedroom suite with a small kitchenette was great for leftovers and tea.

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Helpful?
Thank SDR-Canada
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear SDR-Canada, Thank you for taking the time to share your feedback. We are delighted that you appreciated our central location and our spacious one-bedroom suites. We look forward to welcoming you back soon, Best regards, Wesley MacInnis Marketing & Sales Coordinator

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $166 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
32 questions
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to the staff by telephone well in advance of your trip.”
E1876GLjerryh, 19 Apr 2017 | Read review
“ask for something facing South so you can see the ocean.”
Arcosdad, 6 Apr 2017 | Read review
“Ask for a Kitchen & enjoy a homey room”
ASASG_7, 29 Mar 2017 | Read review
“if you want a view ask for higher than 5th floor”
Getphoto, 18 Mar 2017 | Read review
“Some rooms have ocean views.”
C1997GNkarenw, 1 Mar 2017 | Read review
5 of 5