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Chateau Victoria Hotel and Suites

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#15 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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2,102 Reviews from our TripAdvisor Community

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Showing 2,029: English reviews
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Nanaimo
Reviewed yesterday NEW

Excellent staff! They were very friendly and helpful. I like to use the stairs and one of the front desk people personally accompanied me to show where the way lead. Good food in both restaurants. Thanks for a great stay.

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Thank glorias345
Nanoose Bay, Canada
Reviewed yesterday NEW

We absolutely enjoy our trips to Victoria when we stay at the Chateau Victoria. The staff are super.. friendly, courteous and knowledgeable. The hotel is super clean and everyone has time to say hello and welcome. it's a pleasure to go back and a pleasure to take friends there.

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Thank Laurie M
Reviewed yesterday NEW

Several months ago requested hdcp bathroom with support bars at toilet area. Was assured there were bars and no useable bar existed. Staff tried to be accommodating with a quick fix but for the entire week using the toilet was very precarious - I fell twice but was uninjured. the bed was to high from floor making itdifficult to get...

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Thank georgiaf789
Parksville, Canada
Reviewed yesterday NEW

Hotel is nice, right downtown. Our stay would've been much nicer if it weren't for 2 incidents. First happened as I parked & headed to check in. I parked in the upper parking garage. Right next to the door between the garage & hotel, an employee was smoking. I brought this to the attention of the front desk, and was...

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Thank Saxify
Reviewed 2 days ago NEW

We arrived to the hotel and everyone was so willing to help us. All the desk staff was very friendly. When asked were a place was they were very accommodating. Also, we asked which was the best restaurant or eatery and they gave several. When we needed to go some place the van was there and they would take us...

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Thank elizabethaM1328IU
Vancouver Island
Reviewed 2 days ago NEW

The staff were very helpful and friendly. The courtesy van was particularly helpful for my friend who has medical issues. The location was a short walk to the conference Centre but we often had to call the hotel for a ride back..

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Thank ewaat
Reviewed 2 days ago NEW

Very helpful staff, many excellent restaurants within a short walking distance. Rooms come with bar fridge, coffee maker and kettle. Bathrooms on the small side. Two small Windows do open in room. Quiet location.

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Thank June R
Vancouver, Washington
Reviewed 4 days ago NEW

We are here for a bridge tournament. Our suite is a bargain, extremely comfortable. The staff was very accommodating when we arrived a day 'early' according to their reservations. No problem. Free parking. Two excellent choices for dining, both worth sampling. I'd pay their rates in US dollars; the current exchange rate (.75 to a dollar) makes this an extraordinary...

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Thank Steve T
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Steve T, Thank you for your strong recommendation of our hotel. We are thrilled that you found our staff team so accommodating and our room rates so reasonable. Thank you also for recognizing our rooftop restaurant and lobby cocktail lounge in your review. We hope to have the opportunity of welcoming you back to Victoria in the near future....

vancouver
Reviewed 4 days ago NEW

Loved our stay, grounds are lovely, hotel room was very good. The staff on the front desk were lovely. My only complaint was the food in the Vista restaurant. I had a poached egg and toast, and the toast came burnt on the edges. My room mate ordered eggs and fried potatoes. The potatoes were cut extremely thin and were...

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Thank Cimarone
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Cimarone, We are thrilled that you loved your recent stay with us. Thank you for recognizing our dedicated staff team. We are, however, surprised and disappointed that your breakfast in Vista 18 did not meet your expectations. Please know that we have shared your comments with our Food & Beverage Manager and our culinary team. We look forward to...

Sequim
Reviewed 4 days ago NEW

It's a bit pricey, but it is a nice, clean hotel near the center of the tourist activities. The exercise room was well equipped and comfortable, not too hot or cold. I was surprised that it was quiet, even close to downtown.

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Thank Thomas L
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Thomas L, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are pleased that you found our hotel well-equipped, central, and quiet. We hope to have the opportunity of welcoming you back in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $167 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
32 questions
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to the staff by telephone well in advance of your trip.”
E1876GLjerryh, 19 Apr 2017 | Read review
“ask for something facing South so you can see the ocean.”
Arcosdad, 6 Apr 2017 | Read review
“Ask for a Kitchen & enjoy a homey room”
ASASG_7, 29 Mar 2017 | Read review
“if you want a view ask for higher than 5th floor”
Getphoto, 18 Mar 2017 | Read review
“Some rooms have ocean views.”
C1997GNkarenw, 1 Mar 2017 | Read review
5 of 5