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Chateau Victoria Hotel and Suites

513 reviews
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Traveller (136)
Room & Suite (227)
Storyboard
Overview
  • Excellent61%
  • Very good30%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(58 reviews)
“top floor”(25 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Chateau Victoria Hotel and Suites
Special Offer: 50% Off Parking
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Rooms
Feb. 25Feb. 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (513)Write a Review
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Traveller rating
288
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8
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288
149
33
8
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All reviewsrooftop restaurantgreat locationtop floorhotel shuttlelovely suiteseparate bedroomclean roomsenjoyed our staywithin walking distancefree shuttleair conditionertwo night staychecking outa great staymain floorstayed for nightscentral location
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371 - 375 of 486 reviews
Reviewed 2 May 2017

Stayed here was booked,by bc ferries,vacations highly recommend Room service food,very disappointing Food vista ok,but still was told there would,be more,appetizers than there were Great view and excellent service made up,for,the lack of quality foodMore

Review collected in partnership with this hotel
Thank denisebJ7383YT
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 8 May 2017

Dear denisebJ7383YT, Thank you for taking the time to share your opinion. We are pleased that you recevied excellent service, but we are disappointed that the selcection in Vista 18 did not meet your expecations. We would very much appreciate the opportunity to contact you...More

Reviewed 2 May 2017

It was a good location plenty of good restaurants around the area, nice pool and meeting rooms. bed was uncOmfortable and noisy, bathroom was falling apart. When checking in workers were on their cell phones.More

Review collected in partnership with this hotel
Thank kt20172017
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 8 May 2017

Dear kt20172017, Thank you for taking the time to share your feedback with us. We are pleased that you enjoyed our central location, indoor pool, and meeting spaces; but we are very disappointed that your room did not meet your expectations. Please know that we...More

Reviewed 1 May 2017

Wow. Another great visit. What a wonderful stuff. ....Vista restaurant perfect start to every morning with a stunning views of Victoria. Room nice and clean. Had a perfect stay thank you. This hotel is in perfect location.More

Review collected in partnership with this hotel
Thank Jacek R
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 8 May 2017

Dear Jacek R, Thank you for your high rating of our hotel. We are thrilled that you enjoyed your room, the dining in Vista 18, and our central location. We hope to have the opportunity of welcoming you back to Victoria in the near future....More

Reviewed 1 May 2017

I've stayed before and would stay again; however, my most recent trip suggests I need to watch the details. My room service order was incorrect, the cleaning staff left a dirty towel that wasn't mine on the bathroom counter and there was an error on...More

Review collected in partnership with this hotel
Thank deborahhQ7484JD
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 8 May 2017

Dear deborahhQ7484JD, Thank you for taking the time to share your feedback with us. We are very disappointed to learn the details of your stay. Please know that we would always prefer to address issues as soon as possible to maximize your comfort. If you...More

Reviewed 1 May 2017

I found the service and cost at Clive's lounge to be a bit much. The pool and hot tubs were a bit dated and the workout room small. However, both were clean and functional. The room was nice and clean. The location is great and...More

Review collected in partnership with this hotel
Thank S7897IPterrym
Response from ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and SuitesResponded 8 May 2017

Dear S7897IPterrym, Thank you for taking the time to share your feedback with us. We are pleased that you enjoyed your room and the efforts of our dedicated staff team, but we are disappointed that our aquatics/fitness facilities and Clive's Classic Lounge did not meet...More

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1737475767798
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$122 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#16 Family Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$122 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#16 Family Hotel in Victoria
#18 Romantic Hotel in Victoria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (136)
Room & Suite (227)
Dining (104)
Pool & Beach (21)
Amenities (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"The higher up you go, you will get better view and of course it's quieter."
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"spacious room, downtown, great value"
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"Don't think there is anything else"
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"Choose the suites"
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