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Chateau Victoria Hotel and Suites

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#16 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
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1,842 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Victoria Hotel and Suites
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Showing 1,777: English reviews
Richland
1 review
Reviewed 18 June 2016

First time traveler to your lovely city. The care and kindness and attention to detail made our trip an 'over the top experience '. Continue the great tradition of the Chateau Victoria. We look forward to visiting again.

Review collected in partnership with this hotel

Helpful?
Thank maryellenvirginiah
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear maryellenvirginiah, Thank you for your kind words about our hotel. We are thrilled that your recent visit was such a success, and we look forward to welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator More 

Maple Ridge, Canada
2 reviews
Reviewed 17 June 2016

Staff were friendly and helpful, but a bit over-run, I asked room service for a telephone book so I could look up a restaurant and make a reservation, but it never came. The parking lots are precarious.

Review collected in partnership with this hotel

Helpful?
Thank susanmI978OL
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear susanmI978OL, Thank you for taking the time to write your review and share your feedback with us. We truly appreciate all insight from our guests, as it allows us to continue to improve our services. Please be assured that your comments have been taken very seriously. We have shared your feedback with our Food & Beverage Manager, who will... More 

Olympia
2 reviews
Reviewed 16 June 2016

The hotel staff was very friendly and accommodating. Our room was very comfortable and helped to make our stay feel like a home away from home. We loved the pool and spent plenty of time down there. The only disappointing part of our trip was the pizza that we ordered from room service and the lunch that we had at... More 

Review collected in partnership with this hotel

Helpful?
Thank Joel O
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Joel O, Thank you for your positive notes on our hotel. We were pleased to hear that your visit felt like a "home away from home," and that you and your family were able to spend plenty of time at our pool. We are disappointed, however, that our food & beverage options did not meet your expectations. We have... More 

Dunbar
1 review
Reviewed 16 June 2016

This hotel is ideal , 5 mins from bus station and seafront . Excellent vista 18 restaurant with fantastic views over Victoria . We had a suite which had a spacious living area with kitchen facilities if you wished to use them .

Review collected in partnership with this hotel

Helpful?
Thank williamchristinep
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear williamchristinep, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are pleased to read that your recent visit was such a success. Thank you also for complimenting our spacious suites with kitchenettes. We hope to have the opportunity of welcoming you back to Victoria in the near future. Best regards, Wesley... More 

Fresno
1 review
Reviewed 16 June 2016

Campbell at the front desk went way beyond to book a tour we were interested in! The van driver also went out of his way to make a tour come to fruition! All in all the front desk staff were amazing! Views were fantastic, too!

Review collected in partnership with this hotel

Helpful?
Thank 565nettac
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 565nettac, Thank you for taking the time to write your review. Please know that your comments are welcomed and appreciated. We are thrilled to hear that your recent stay with us was so positive. We have shared your compliments with Campbell and the rest of our front desk team, who were pleased to hear that their efforts were recognized... More 

Leicester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 June 2016

Close to bus station, opposite airport shuttle stop,very helpful when travelling this way.short walk to harbour and gorgeous harbour walkway to fishermans wharf .hotel is a it of luxury I have to say with suites !Resturant is at the top with 360deg views .

Review collected in partnership with this hotel

Helpful?
Thank 6607
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 6607, Thank you for writing such a kind review about our hotel. We appreciate you making specific mention of some of our strengths, such as our central location, spacious suites, and panoramic rooftop restaurant. We hope to welcome you back to Victoria in the very near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator More 

Black Creek
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 June 2016

Service was great, the room was very comfortable and cozy, awesome views of the city and so close to everything to stroll to. We liked best the room itself, very lovely decor, bed was comfortable, French doors leading to the bedroom. Least would be the parking lot a little far if you have luggage, but great concierge service, and that... More 

Review collected in partnership with this hotel

Helpful?
Thank Sherylxx
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Sherylxx, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are pleased to read that your recent visit was so positive, and we hope to have the opportunity of welcoming you back to Victoria in the near future. Kindest regards, Wesley MacInnis Marketing & Sales Coordinator More 

Prescott, Arizona
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 June 2016

Didn't book this hotel, but ended up here and glad we did. On a 9 day excursion Seattle/Victoria/Vancouver. We were booked into the Parkside (1 block away). It was a very busy week (Memorial Day in U.S.). The Parkside was over-booked so they sent us here to the Chateau Victoria. Of course the manager of the Parkside made up a... More 

Helpful?
1 Thank Richie
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Richie, Thank you for your kind words about the Chateau Victoria Hotel & Suites. We are thrilled to hear that your recent unplanned visit was such a success. Thank you also for complimenting our knowledgeable employee team and spacious suites. And though we, of course, encourage you to try our rooftop restaurant, Vista 18 Westcoast Grill & Wine Bar,... More 

Williams Lake, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 June 2016

Thank you to all the staff members who assisted in making the Williams Lake Seniors Bus tour so perfect that I had the pleasure of hosting! The Chateau Victoria was outstanding in respect to the personable and professional staff that was always on hand for any of my seniors, staying at the hotel for the 3 days. The hotel was... More 

Helpful?
1 Thank TravelBug1608
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear TravelBug1608, Thank you for taking the time to write such a detailed review about the Chateau Victoria Hotel & Suites. We are thrilled that your recent visit was so positive. Thank you also for complimenting our dedicated team, especially Joan, who was pleased to here that her efforts were recognized. We look forward to welcoming you back in the... More 

Calgary, AB Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 June 2016

We stayed at the Chateau early June for 4 days and 3 nights. As other guests have mentioned the staff was fantastic, beds were comfortable and the location was stellar. My only complaint would be how loud the portable air conditioner was in our room on the 4th floor. It didn't bother me but I know some light sleepers who... More 

Helpful?
Thank MitchieO
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear MitchieO, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are thrilled to read that your recent visit was so positive. Thank you also for making specific mention of our dedicated employee team, comfortable beds, and central location. We would appreciate the opportunity to communicate with you directly regarding your concerns... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $133 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
28 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10th floor quiet with good views”
 of 5 bubbles RikP419, 26 Nov 2016 | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, 31 Oct 2016 | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, 27 Oct 2016 | Read review
“Get a high-up corner suite”
 of 5 bubbles GCHHawaii, 26 Oct 2016 | Read review
“dont get a room overlooking lobby entrance”
 of 5 bubbles sweetvernon, 26 Oct 2016 | Read review
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