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Chateau Victoria Hotel and Suites

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#17 of 52 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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2,050 Reviews from our TripAdvisor Community

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Showing 1,978: English reviews
Caloundra, Australia
Reviewed 11 September 2016

A very enjoyable stay at this location, on arrival in Victoria, just a short walk for us from the coach terminal to our hotel. Fantastic location for a walk to many tourist attractions, catch the local public bus with a choice of 4 or 5 routes to suit our needs. What a magic view from the restaurant, great spot for...

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Helpful?
Thank garypatriciac
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear garypatriciac, Thank you for taking the time to review the Chateau Victoria Hotel & Suites. We are pleased that your recent visit was so enjoyable. Thank you also for recognizing Vista 18 Westcoast Grill & Wine Bar (and its panoramic view) in your comments. We hope to have the opportunity of welcoming you back to Victoria in the near...

London, United Kingdom
Reviewed 10 September 2016

This Hotel is located within minutes walk from the centre of Victoria. The Suite was very spacious and the bed very comfortable. We felt that the balcony needing refurbishing, but this was only a minor criticism. The Reception staff were very pleasant and helpful. Sara gave us a lot of useful information about things to do in the Vicinity.

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Helpful?
Thank murrayleigh
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear murrayleigh, Thank you for your positive review of the Chateau Victoria Hotel & Suites. We are delighted that your recent stay with us was so comfortable. Thank you also for complimenting our Guest Services Agent Sara, who was thrilled to hear that her efforts were recognized during your stay. We hope to have the opportunity of welcoming you back...

Kelowna, Canada
Reviewed 8 September 2016

This is the second time we have stayed here and will come back. Excellent location, close to the harbour. Excellent service. The rooms are comfy, clean and spacious. Facilities are good. Not the cheapest place but well worth it.

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Helpful?
Thank Julie H
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Julie H, Thank you for your positive notes on your recent visit. We are pleased to hear that you enjoyed our central location, and that you would stay with us again. We look forward to welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator

Ottawa
Reviewed 8 September 2016

Very efficient getting in, and getting out. Room was always clean and well stocked, and the service staff were very friendly and helpful. Front staff were well versed in good places to eat, and offered helpful advice when asked. The front door staff always greeted me. Vista 18 offers a great view, and friendly staff. The breakfast menu is solid...

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Helpful?
Thank B5446AEderekh
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear B5446AEderekh, Thank you for your kind review of our hotel. We are thrilled that you enjoyed your recent stay with us and the breakfast service in Vista 18, but we are disappointed that your found our dinner menu lacking. Please know that we locally source many of our ingredients and focus on only the best quality available, however we...

Wye
Reviewed 8 September 2016

The last two nights of our tour were here and it is a great location. You can walk everywhere very easily. We had a bedroom and living room with kitchen facilities. Very spacious with a TV in each room. Friendly helpful staff. View over parking lot but could also see the sea.

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Helpful?
Thank bippitt
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear bippitt, Thank you for taking the time to share your kind words with us. We are delighted that you enjoyed our location and spacious one-bedroom suites. Thank you also for complimenting our team! We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Barrhead
Reviewed 8 September 2016 via mobile

We stayed at this hotel for 2 nights and we're pleasantly surprised by the size of the suite. Nice sitting area, sufficient kitchenette etc. Fancy toiletries too! The only downsides were lack of sockets/plugs and only 1 nightstand+lamp in the bedroom. Suite was clean and staff at receltion were very friendly and helpful. We would stay here again.

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Helpful?
Thank Elsbeth D
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Elsbeth D, Thank you for your positive review of our hotel. We are pleased that you enjoyed your one-bedroom suite, and that you would stay with us again. Thank you also for recognizing our dedicated team in your comments. Kindest regards, Wesley MacInnis Marketing & Sales Coordinator

Parksville, Canada
Reviewed 8 September 2016 via mobile

Full disclosure - we are committed Marriott customers. Anywhere in the world. A friend recommended the Chateau Victoria for our last stay in Victoria and we are so glad they did. The hotel is older, so the halls are narrow - but the rooms are spacious, the beds are very comfy, the rooms are quiet, the restaurant - Vista 18...

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Helpful?
1Thank Kewarner
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Kewarner, Thank you for taking the time to share your feedback with us and other TripAdvisor users. We are delighted to hear that we are your new "go-to" hotel in Victoria. Thank you also for recognizing our dedicated team in your comments; we truly are a people-powered hotel. We look forward to welcoming you back soon! Best regards, Wesley...

Seattle
Reviewed 8 September 2016

I love this property for its excellent service, great location, tasty food, fantastic staff, and the BEST BAR IN THE WORLD (Clive's)! The hotel is good about rewarding loyalty. Clive's might be my main reason I visit Victoria as often as I do. Lovely!

Review collected in partnership with this hotel
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Helpful?
Thank 365kathrynt
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear 365kathrynt, Thank you for your kind words about our hotel. We are thrilled that you enjoyed our central location and dedicated team during your recent visit. Thank you also for recognizing Clive's Classic Lounge as the "best bar in the world." We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards,...

San Diego, California
Reviewed 7 September 2016

This hotel is close to everything to do in Victoria by the Harbor. The staff is the best. If you do not have a car, they will take you via their van without charge. Very enjoyable stay would totally recommend to anyone coming in the area.

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Helpful?
Thank Melinda J
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Melinda J, Thank you for your kind words about the Chateau Victoria. We are thrilled that you found our team to be so helpful and that you would recommend us to others. We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Seattle, Washington
Reviewed 6 September 2016 via mobile

This is a very nice hotel and property. Very close to everything. It is right downtown just behind the Empress Hotel. The entire town was very walkable for us, even with children. The staff was extra helpful around getting to and from the ferries. They made recommendations on where to eat and visit and they were spot on with those...

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Helpful?
Thank kcorcora2
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

kcorcora2, Thank you for taking the time to share your positive feedback. We are pleased that your recent stay with us was so enjoyable. Thank you also for recognizing our rooftop restaurant, Vista 18 Westcoast Grill & Wine Bar, in your comments. We look forward to welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $154 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travellers.
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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want a view ask for higher than 5th floor”
 of 5 bubbles Getphoto, 18 Mar 2017 | Read review
“Some rooms have ocean views.”
 of 5 bubbles C1997GNkarenw, 1 Mar 2017 | Read review
“Pets are on the 11th floor. They are really suites. Very nice.There are three parking areas. two outside and a very small inside parking.”
 of 5 bubbles JilleeBreeze, 27 Feb 2017 | Read review
“ask for a room that is not in the back of the hotel and if it starts with # 4 go higher up!!”
 of 5 bubbles mirnazagar, 16 Feb 2017 | Read review
“1 bedroom are very nice”
 of 5 bubbles 841brentt, 15 Feb 2017 | Read review
5 of 5