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653 Pandora Ave, Victoria, British Columbia V8W 1N8 Canada
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 21-01-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Rialto
Updated 21-01-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 45 in Victoria
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Rialto is a boutique hotel with Italian flair located in the heart of Downtown Victoria. It is located close to the best attractions, shopping and dining that Victoria has to offer. The Heritage building has been home to a hotel since its construction in 1911. It has undergone extensive renovation to make it the bespoke boutique hotel that it is today. Your arrival always starts with a friendly smile, and warm greeting from the Rialto team, and artisan cookies from the bakery around the corner. The Palms Inspired Kitchen & Bar —one of the top cocktail lounges and restaurants in the city—is located on the lobby level and ready to surprise and entertain your palate. Next door at Vintage Spirits, insightful staff are eager to help you choose an excellent bottle of wine or a craft spirit. The Rialto is the ideal place to stay for a weekend getaway, business travel, or gathering with friends and families.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycles available
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Secured parking
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Happy hour
Special diet menus
Wine / champagne
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, French, Chinese, Hindi
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
299Restaurantswithin 0.5 km
91Attractionswithin 0.5 km
Contact
653 Pandora Ave, Victoria, British Columbia V8W 1N8 Canada
Getting there
Rental CarsSee car hire from US$37/day
2041Reviews26Q+A100Room tips
Reviews
Traveller rating
- 1,387
- 528
- 95
- 19
- 12
Time of year
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Popular mentions
+1
Can't say enough nice things about this lovely little boutique hotel within walking distance of EVERYTHING! We stayed here for 2 weeks in May 2022. From the extra care given to my reservation when booking (thank you Natalie!), to the warm and welcoming staff, to the comfy beds, quality linen, fluffy towels and in-room espresso machine - we were delighted with it all. We loved our spacious corner room with windows on two sides (and also in the bathroom!) - felt very homey and comforting. Windows open, and an efficient heat pump kept room temperature just right, Built in 1911 as The Prince George Hotel, it operated as the Douglas Hotel from 1918 until 2007, when it was completely renovated by new owners. Retaining its beautiful high ceilings and corner mouldings befitting its Canadian Heritage Registry status, today's Hotel Rialto has a lovely, elegant and understated Euro/Italian feel to it (love the stair railings and carpets!). There is a delightful restaurant and cocktail bar (The Palms) attached. Thank you to all the Hotel Rialto staff ❤️ for making us feel so welcome and making our stay so memorable. Could not recommend more highly this lovely boutique hotel...…
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Date of stay: May 2022Trip type: Travelled
Value
Rooms
Service
Helpful
Hotel's Favourite
We have stayed at Hotel Rialto a number of times. The staff are over the top helpful and efficient. The location is amazing. Walking distance to all downtown locations and a short drive to other attractions. the valet parking was super helpful and for only $22 per day, great value. The rooms are clean and efficient. The lounge is lovely! Will stay in the future without hesitation.
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Date of stay: September 2020
Cleanliness
Service
1 Helpful vote
Helpful
Response from Natalie King, General Manager at Hotel Rialto
Responded Sep. 17, 2020
Thank you so much for choosing to stay with us at Hotel Rialto, we truly appreciate your business. It is very rewarding to read your comments - we do have a team here who really love what we do! We will look forward to welcoming you back again soon. Natalie
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We always enjoy staying here when in Victoria. It’s quiet, clean, has comfortable beds, and the room has the expected features (coffee machine, mini fridge, microwave). There is a coffee station at the front desk in the morning, if you prefer drip coffee. All staff we engaged with were friendly and helpful. The fruit bowl at the reception desk is a nice touch. The location can’t be beat if you are looking to walk and explore Victoria. We would highly recommend the Hotel Rialto.
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Date of stay: May 2022Trip type: Travelled
Room Tip: There are 2 (15 minute) loading zone parking stalls for checking in, on each side of the building.
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Helpful
Response from Natalie King, General Manager at Hotel Rialto
Responded 2 weeks ago
Thank you very much for sharing your kind comments. We know you have lots of choices when visiting Victoria and we appreciate you choosing to stay with us at Hotel Rialto! I hope we can welcome you back again soon! Natalie
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Very comfortable and well situated. Easy walk to many must see destinations in downtown Victoria. Staff was very friendly and helpful. My wife enjoyed the complimentary body lotion. We would definitely stay there on a return trip to Victoria.
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Natalie King, General Manager at Hotel Rialto
Responded 2 weeks ago
We appreciate you choosing Hotel Rialto for your visit and for sharing your experience. It is terrific to read that you enjoyed your stay and our service. We'll look forward to welcoming you back. Molto grazie! Natalie
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The Rialto ticks all the boxes: ideal location, lovely accommodations and fantastic staff! Also, enjoyed an amazing dinner at the attached Palms! Once again, we had a wonderful stay, wish it could have been longer! Hope to be back soon!
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Response from Natalie King, General Manager at Hotel Rialto
Responded 2 weeks ago
We sure appreciate endorsements like your own! Molto grazie for the kind comments. It is AWESOME to see reviews like your own - this is the kind of experience we strive to deliver to all of our guests. We'll have your room ready for your next visit! Natalie
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PRICE RANGE
US$162 - US$307 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Douglas
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaDowntown
NUMBER OF ROOMS
50
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Claim Your Listing Frequently Asked Questions about Hotel Rialto
Which popular attractions are close to Hotel Rialto?
Nearby attractions include Russell Books (0.4 km), Munro's Books (0.4 km), and Bastion Square (0.3 km).
What are some of the property amenities at Hotel Rialto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Rialto?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Rialto?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Rialto?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Hotel Rialto?
Conveniently located restaurants include La Roux Patisserie, Saveur Restaurant, and IL Terrazzo.
Are any cleaning services offered at Hotel Rialto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Rialto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Rialto offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Rialto?
The staff speaks multiple languages, including English, French, Chinese, and Hindi.
Are there any historical sites close to Hotel Rialto?
Many travellers enjoy visiting Legislative Assembly of British Columbia (0.9 km), Craigdarroch Castle (1.6 km), and Empress Hotel National Historic Site of Canada (0.8 km).