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Sandman Hotel Victoria

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Traveller (33)
Room & Suite (22)
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Overview
  • Excellent13%
  • Very good28%
  • Average38%
  • Poor12%
  • Terrible9%
Travellers talk about
“shark club”(16 reviews)
“wi fi was free”(2 reviews)
“room was clean”(14 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
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Reviews (196)
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26
51
58
22
17
Show reviews that mention
All reviewsshark clubwi fi was freeroom was cleannice pool and hot tubdecent locationcheck in was easypriced hotelunderground parkingwill stay there againeasy accessclose to downtownrepairkitchenetteproschinatown
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11 - 15 of 174 reviews
Reviewed 10 October 2017

Stayed at this property on a holiday weekend. It took 45 minutes to check in. There were two women working at the front desk. Instead of each of them helping a guest they worked together at a painstakingly slow pace. When room availability was in...More

Thank Jonah S
Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 11 October 2017

Dear Guest, Thank you for taking the time to submit your comments, as mentioned in our phone conversation we apologize for the overall experience you received while staying at our property. We value your business and as mentioned do look forward to having you stay...More

Reviewed 22 September 2017

We have been booked in on a trip around the highlights of western Canada. We had some acceptable Sandman's on the route but this one was the worst we had. The room was very large, so the first impression was not that bad but then...More

Thank FranzReinisch7441
Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 25 September 2017

Dear Guest, Thank you for taking the time to submit your comments, as mentioned in my other correspondence directly with you, we apologize for the city noise and per your request would have moved you to the back side of the building which may have...More

Reviewed 14 September 2017

The location was very close to downtown and the university. The room was clean and in good repair Check-in was easy, friendly and helpful. Parking was free, wi-fi was free. Security at night was reassuring. Front desk people were great and accommodating for any request....More

Thank cuprentisferguson79
Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 15 September 2017

Dear Guest, Thank you for taking the time to submit your comments; we are delighted that you enjoyed your stay and all the amenities we have to provide. We look forward to the opportunity for you to stay with us the next time you travel...More

Reviewed 10 September 2017

The hotel was run down looking and my bed was uncomfortable. It was far too expensive for what you get. We had a dog with us and we're told to make sure the dog doesn't make excessive noise. I suppose that some people need to...More

Thank HeatherJane737
Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 12 September 2017

Dear Guest, Thank you for taking the time to submit your comments regarding your recent stay. I am sorry to hear you found the bed uncomfortable and you were informed about our pet policy, we just like to insure all guests with pets are aware...More

Reviewed 7 September 2017

We tried to stay at the sandman Victoria 2 weeks ago. We got there late due to ferry line ups. The night employee was alone and was taking forever to check us in. We finally got up to our room and it was 1 queen...More

Thank Krissy P
Response from CoreyJJessup, General Manager at Sandman Hotel VictoriaResponded 8 September 2017

Dear Guest, Thank you for taking the time to submit your comments, I am sorry to hear about your reservation mix up and the challenges you had trying to find a place to sleep that accommodated all three of you. Please feel free to reach...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Kitchenette, Smoking rooms available
Details
Price range
US$97 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms, Kitchenette, Smoking rooms available
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Traveller (33)
Room & Suite (22)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Elizabeth P
5 May 2017|
Answer
Response from CoreyJJessup | Property representative |
Hello Elizabeth, Yes our hotel is wheelchair accessible; we have a few rooms that are specifically designed this way with wider doors and lower counters. The bathrooms in these rooms have ample space for wheel chairs but the... More
0
Votes
Ritaz38
19 September 2016|
AnswerShow all 2 answers
Response from Saint_Johnny | Reviewed this property |
Sorry, don't know for certain. They may have some smoking-allowed rooms. If it's important, it's best to pose that question to them directly. Enjoy.
0
Votes
Lesliegrabove
28 April 2015|
Answer
Response from CoreyJJessup | Property representative |
Thanks for your interest in Sandman Victoria. A studio kitchenette is a room with either one king size bed or two double beds. Each suite comes with a seperate sitting room with a flat screen tv, sofa bed and dinette. All... More
0
Votes
Room Tips
"If you are driving then consider staying at this hotel"
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"we were only there 1 night, so I have no input on tips for the rooms."
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"don't stay here"
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"avoid all romms facing to the main road; avoid all rooms ;-))"
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