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2018-01-28 2018-01-29
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    Arbutus Inn

    2898 Douglas St, Victoria, British Columbia V8T 4M9, Canada
    1 (778) 654-6700
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    2018-01-28 2018-01-29
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    US$61
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    Traveller (30)
    Room & Suite (120)
    Hotel & Grounds (44)
    Overview
    • Excellent40%
    • Very good29%
    • Average21%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Kitchenette
    Concierge
    Wheelchair Access
    Housekeeping
    Breakfast included
    2.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (228)
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    1 - 5 of 216 reviews

    Reviewed 3 days ago via mobile

    Stayed at the Arbutus Inn in Victoria. Was a great stay. Excellent value. Staff are courteous and helpful. Lobby was clean and nicely decorated. Room was clean and we had a great nights sleep. Spotless bathroom.More

    Thank Cathy E
    Response from ArbutusInn, Manager at Arbutus InnResponded yesterday

    Hi Cathy E, Thank you for your review on Tripadvisor. Were glad to see you had a nice stay with us and will pass your comments onto the housekeeping. We look forward to having you as a guest the next time you are in Victoria....More

    Reviewed 3 days ago via mobile

    We came to Victoria and stayed over the holidays. Hotel was clean and staff were friendly. The lobby had a beautifully decorated tree in it. The room was very comfortable. Would definitely come back again.More

    1  Thank LauraHDuncan_Canada
    Response from ArbutusInn, Manager at Arbutus InnResponded yesterday

    Hello LauraHDunca_Canada, Thank you for your review on Tripadvisor. We are very happy to read in your review that you found us accommodating and you like our Christmas Tree we had in the lobby. We look forward to having you as a guest in the...More

    Reviewed 4 weeks ago

    Listen, if you are renting weekly or monthly motel rooms, this is your place, but don't be fooled, as a tourist, your going to be overcharged here. Still angry after staying here some months ago, yea I've been ripped off by hotels all over the...More

    Thank goamazon
    Response from ArbutusInn, Manager at Arbutus InnResponded 4 weeks ago

    Dear Guest, Thank you for your review on Tripadvisor. I am sorry you feel that you over paid for your room. From what I understand it looks like you stayed with us in the month of July 2017. June, July, August and September are peak...More

    Reviewed 10 November 2017 via mobile

    Close to downtown, great pricing and a very nice room! Far exceeded expectations. You will be comfortable and the staff was always very friendly and helpful day and night. Just a little out of downtown, and so it close to everything, shopping restaurants and nightlife.More

    Thank Jason V
    Response from ArbutusInn, Manager at Arbutus InnResponded 16 November 2017

    Dear Jason V, Thank you for your review on Tripadvisor on your recent stay at the Arbutus Inn. We are very happy to ready that you enjoyed your stay and found our staff to be very friendly. We look forward to having you as a...More

    Reviewed 17 September 2017

    We have stayed a couple of times in hotel both were very nice rooms good very clean service very good a plesure to stay there I am sure we will stay again in the near future Beryl susan and lesley had a wonderful stay.

    Thank beryl g
    Response from ArbutusInn, Manager at Arbutus InnResponded 18 September 2017

    Dear Guest, Thank you for your feedback on Tripadvisor. We are glad to hear that you had a nice stay during your time in Victoria and look forward to having you as a guest in the future.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Room amenities
    • Air Conditioning
    • Microwave
    Details
    • Price range
    • US$67 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Business Hotel in Victoria
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, TripOnline SA and Cancelon so you can book your Arbutus Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria >
    • Burnside
    • Also Known As
    • Arbutus Hotel Victoria ,
    • Travellers Hotel Victoria ,
    • Travellers Hotel Central
    Add Photo Photos
    Traveller (30)
    Room & Suite (120)
    Hotel & Grounds (44)
    Bathroom (8)
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    Ask a question
    Questions & Answers
    Andrew S
    15 August 2017|
    AnswerShow all 2 answers
    Response from ArbutusInn | Property representative |
    To walk to Chinatown from the Arbutus will take about 15 to 20 mins and then from there to the Empress Hotel which is in the harbor would take about another 15 or so mins. You can always google on mapquest for the walking... More
    0
    Votes
    bobdibidwell
    9 May 2017|
    Answer
    Response from ArbutusInn | Property representative |
    Hello. No we are not in walking distance to the BC Ferry Terminal. You would need to take the bus or a taxi. The BC Ferry terminal is located in Sidney BC which is about a 30 min drive from the hotel. There is other boat... More
    0
    Votes
    Nancy M
    14 April 2017|
    Answer
    Response from ArbutusInn | Property representative |
    Hello Nancy, At this time the rate for the two days you are asking a rate on is $179.95 plus taxes per night. This price is subject to change. It will only be confirmed once you decide to book. This room would include a... More
    0
    Votes
    Room Tips
    "wow, not sure if they have good rooms"
    Read review
    "Spend more money and get a better place"
    Read review
    "no elevator but ask for a room on the top floor"
    Read review
    "Ask about the newly renovated 4-piece bathrooms."
    Read review
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