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888 Sparkling Pl, Vernon, British Columbia V1H 2K7 Canada
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Hotel direct offer!Couples Escape Package
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Traveller (1342)
Room & Suite (306)
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What is Travellers’ Choice?
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
Updated 22-02-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22-02-16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 21 in Vernon
Location
Cleanliness
Service
Value
Travellers' Choice
With the desire to bring the European health and wellness experience to the rest of the world and a love for the natural beauty of the Okanagan, Mr. Gernot Langes-Swarovski, patriarch of the Swarovski Crystal family, envisioned and developed Sparkling Hill Resort. A manifestation of his vision, Sparkling Hill is renowned as a leading destination spa resort for wellness travel in North America where guests can maintain, improve or kick-start a healthy lifestyle and increase their overall sense of well-being. Offering a range of wellness amenities and services unprecedented in North America, Sparkling Hill Resort provides guests with a healing retreat from their normal environment and a mental break from the stresses of daily life. With a stunning location, resort inclusions, farm to table dining philosophy and holistic spa treatments, Sparkling Hill strives to educate guests on enhancing their personal journey to whole body wellness. Sparkling Hill Resort invites guests to immerse themselves in the healing power of water at our 40,000 sq. ft. KurSpa – one of the largest spas in North America, and to benefit from the best of traditional services and modern healthcare at the Wellness Clinic which combines the services of naturopathy, integrative medicine and spa treatments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Adults only
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Walk-in shower
Seating area
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
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Room types
Mountain view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Hotel links
Special Offer:Couples Escape Package
2534Reviews33Q+A100Room tips
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Popular mentions
Curtis S wrote a review Yesterday
St. Albert93 contributions46 helpful votes
I was so looking forward to going but was so disappointed with the trip. Had to fly in and rent a car to go to this resort which us fine but expected top notch which us not what we got. The worst was our room oaid $280 per night and selected mountain view vs lake view bit cheaper. Room was fine but the location put us in the basement with the rooms fir pets. All niht for our entire stay head this very loud large dog barking. When i called to complain they said nothing they can do because we are in pet section and dogs are ok to bark all night there. Told them when i booked nobody mentioned being in the basement pet section. My wife gas mild alergy to pets but they did not csre. That was the worst stays we have ever had. Also to get to our room we take the elevator from the lobby to by the first floor then walk a very long hallway then have to take another elevator to floor -2 yes -2 into parking garage pet level. A few more issues, they have a nice Tea room bc to sit and relax after soa but have no tea just water. No cleaning the rooms ordered some appies to be in the room when we arrived which they were but nobody picked up dirty dishes they just piled up in our room for the entire stay. Some people just put in the hallway and had to walk by every day seing dirty dishes staked up in the hallways They have a nice Authentic restaurant but do not take reservations. Went there 3 times but could not get in and only open 11 till 3. First time went at 12:30 and they said 45 minute wait so left and came back and asked to put our name down and will be back in an hour as we had a spa treatment. They said no would not take our name because we would not be back in an hour as the wait is only 45 minutes but they said cone back after your spa So i did after so went back at 1:30 and they said nope now booked up till 3 and cant get us in. They said they allow people not staying at the hotel to go to the restaurant so always booked up. They should give priority to their hotel guests Will bc say the spa treatments were great expensive but great. Plus you have to book months in advance and not the nicest customer service when booking In the spa steam rooms the have a section where they have cold face cloths but 75pct of time they were out We spent $1,000 per night with our spa treatment to stay in tge basement with very loud big dog barking walking by dirty dishes piled up and with no access to their new restaurant. We complained several times about issues but nobody cared. They are good at getting minimum 20pct tips for everything Very disappointed will not be back Pic of the lobby of the floor we were on
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Date of stay: May 2022Trip type: Travelled
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ryanvanveenphotography wrote a review Dec. 2021
Vernon, Canada444 contributions31 helpful votes
+1
Hotel's Favourite
We have been a few times to the resort over the years and have never had a bad experience! The hotel is always clean and inviting and the front staff are always welcoming! The room was 3rd floor Mountain View and was awesome! We had dinner with my wife’s work while up there so that was great too! The pool, hot tub and amenities were all top shelf! I also used the private jacuzzi tub for a solo beer in a tub experience while my wife relaxed watching tv on the king size bed!! Views, service and food were great as usual!!
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Date of stay: December 2021Trip type: Travelled
Room Tip: If the weather is nice make sure you go for a hike around the resort!! Amazing trail network with...
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Katie L wrote a review May 11
1 contribution
We had a hard time talking to anyone over the phone at the spa to book appointments. Requested in-line and phoned. Finally, email worked and we booked massages! Then because of miscommunication by email… I receive a relaxation massage (from someone who wasn’t a massage therapist) instead of a therapy massage. So you pay the big bucks and can not even use insurance to help cover it. When we were there… there was hardly ever anyone at the Spa Desk. It could be due to Covid still but the customer Service wasn’t great. The Spa is nice though. I suggest booking in for the sauna and steam rooms when you get there (45min each time). The restaurants are great too! Book your dinner reservations before you go, we had to wait until 8pm because we didn’t book early enough. But have fun getting ahold of them to do so!
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Date of stay: February 2022Trip type: Travelled
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kajbar2 wrote a review May 7
Penticton, Canada52 contributions15 helpful votes
A birthday present with my daughter for three nights. Could not have gotten around without wheelchair. Impressive décor of millions of crystal installations. Surrounding views of beautiful Okanagan Lake were stunning. All spa offerings very continental. I enjoyed the hot pool and warm infinity pool the most. The new little Gast House offered the best food and service whereas the dining room was disappointing. Breakfast 'mussly' was cold mush, hash browns cold. We had to ask and wait for condiments such as sugar, cream, ketchup, and fill of coffee.
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Date of stay: April 2022
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Room Tip: rooms overlooking Okanagan Lake fantastic.
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martinahobbs wrote a review Apr. 2022
Kamloops, British Columbia31 contributions4 helpful votes
I looooooved sparkling hills so much until our last visit. It really has lost its sparkle “no pun intended “. 1. No longer can you visit the steam rooms and saunas in the morning. 2. The rooms could use some updating. 3. The dining options are restricted to one restaurant which was severely overpriced and not very good at all. There was six of us and we all were disappointed. I don’t mind paying top dollar for a meal but it should be top-notch. I had the duck breast with sun chokes and squash purée and some other fruity garnish. 40.00 - I received 2 slices of duck meat a spoonful of potatoes which were not fully cooked in the middle, and a thin drizzle which I assume was the purée of squash. Luckily I ordered the small ceasar salad to start. Wh we’dn it says duck breast I was assuming I would get more then 2 slices. Don’t even get me started on the lobster 2 other people ordered which looked like a prawn. The menu selection was limited- but we could live with that. We of course didn’t say anything because when you are there for a special occasion you don’t want to spoil the evening. Also it’s not the servers fault. I miss the Barrique restaurant which for some reason is no longer open. Maybe they are doing some changes but our last trip was not as sparkly as we thought it would be. The staff was great and helpful.
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Date of stay: April 2022Trip type: Travelled
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PRICE RANGE
US$274 - US$435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sparkling hill hotel vernon
LOCATION
CanadaBritish ColumbiaOkanagan ValleyVernon
NUMBER OF ROOMS
149
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Frequently Asked Questions about Sparkling Hill Resort & Spa
Which popular attractions are close to Sparkling Hill Resort & Spa?
Nearby attractions include Ellison Provincial Park (4.8 km), Paddlewheel Park (4.7 km), and Kin Beach (6.1 km).
What are some of the property amenities at Sparkling Hill Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Sparkling Hill Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sparkling Hill Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sparkling Hill Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sparkling Hill Resort & Spa?
Conveniently located restaurants include Range Lounge & Grill at Predator Ridge, Pallino's, and Peakfine.
Are there opportunities to exercise at Sparkling Hill Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sparkling Hill Resort & Spa have an airport shuttle?
Yes, Sparkling Hill Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Sparkling Hill Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sparkling Hill Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Sparkling Hill Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.