This hotel is well located. It's just a few blocks to restaurants, cafes and stores. The hotel is in good shape with friendly staff. We did not use the pool but it was inside with a dining area overlooking the pool. Our room also overlooked the Pool.
I am truly satisfied with the service the staff provided, they patiently answered all my enquiries before booking and all my questions when I was checking in. I appreciate the cleanliness of the amenities that we've used as well. Good job 👍
Really enjoyed my stay here. The atrium and pool was so beautiful, it's too bad the atrium lounge was closed but I'll come another time and stay. The beds and pillows were incredibly comfortable, I slept amazing !! Really great and accommodating staff as well.
The downsides were that the air conditioning did not work and it was 36 degrees out. You could also hear everything through the walls but that wasnt super awful! The rooms were big and clean, the lobby was very nice and the aviary was cool! Skipping housekeeping got us a $10 meal voucher at Don Cherry's restaurant and we got two big plates of fish and chips and two drinks for $20!
Booked a room here at the last minute and were so pleasantly surprised. The location was central but quiet. Parking is plentiful. The staff were always available and so helpful. Choosing a room that overlooked the atrium was the way to go for the atmosphere (and our room wasn't extra humid because that space is so large). The pool is open with limited numbers which was amazing. We used the gym which was clean and had all working equipment. We had a room with 2 beds and we found it very clean and spacious. We will definitely recommend it, and will definitely stay there the next time we head up to Vernon.
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