Quality Inn And Suites

Quality Inn And Suites

I really felt the people that work here care about what they do and their guests
Traveller (50)
Super 8 Vernon BC
Room & Suite (25)
Quality Inn & Suites
Videos (2)

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Avg. C$103 /night, 11/4 - 11/5
C$169
per night
C$131
per night
C$92
per night

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About

4.0
#6 of 20 hotels in Vernon
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality
Welcome to the Quality Inn & Suites, conveniently located in the heart of Vernon, where there’s plenty to do and see. Explore the Vernon Farmers Market, skate at Kal Tire Place, or visit attractions like the Okanagan Spirits Craft Distillery and Okanagan Science Centre. Guests can enjoy a dip in the indoor heated pool or relax in the hot tub and courtyard. Business travellers on the road will appreciate the business centre and guest laundry services. We offer digital check in/check out, digital keys, and Google Chromecast in all of our rooms. The hotel also offers EV charging stations for guests with electric vehicles and fast, free WiFi throughout the hotel. We are a Biosphere certified organization, and have been recognized by the BC hotel association for our sustainability efforts, including solar panels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Skiing
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Outdoor dining area
Vending machine
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Picnic area
Shared bathroom
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Budget
Family
Languages Spoken
English
Hotel links

Location

4204 32nd Street, Vernon, British Columbia V1T 5P4 Canada
614Reviews2Q+A70Room tips
Traveller rating
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Detailed Reviews
Che_53 wrote a review Aug 2023
Victoria, Canada
Hotel's Favourite
5.0 of 5 bubbles
Excellent staff. Within minutes of checking in they called our room to make sure everything was okay. They were only to eager to help. Clean and comfortable room at an affordable rate. Breakfast included good choices/ well-stocked and very clean eating area.
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Date of stay: August 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinil Sood, Owner at Quality Inn And Suites
Responded Aug 20, 2023
Dear guest, Thank you for taking the time to leave such a positive review of your recent stay at our hotel. We're thrilled to hear that our staff left a strong impression on you with their excellent service and eagerness to assist. Ensuring our guests have a comfortable and pleasant stay is our top priority, and we're glad to see that reflected in your experience. It's also great to know that you found your room to be clean and comfortable at an affordable rate. We're dedicated to providing our guests with quality accommodations at reasonable prices. We're pleased that you enjoyed our breakfast offerings and that our eating area met your expectations for cleanliness and variety. Your feedback is much appreciated, and we hope to have the pleasure of welcoming you back on your next visit. If there's anything specific you'd like to see or any suggestions you have for us, please feel free to let us know. Best regards, Vinil Sood Business Development Associate Quality Inn Vernon
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angularscot wrote a review Jan 2020
Sydney, Australia
5.0 of 5 bubbles
Thanks Super8 for providing 3 nights great accommodation at a good price for us Australian travellers. It has been many years since I have been in such immaculately clean accommodation. Each day on our return from Silverstar (an easy direct 30min drive) our room has been cleaned, towels changed and pillows plumped up. The continental breakfast is also served in a spotless room.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joan w wrote a review Oct 2021
5.0 of 5 bubbles
Words cannot really summarize the feelings we have for the staff at the super 8..from the very first day we were welcomed with open arms,smiles,empathy,courteous service and such professionalism..they couldn't do enough for us..holding our rooms while we were getting conformation..assuring us our rooms would not be given away while we waited for conformation from ESS..helping us with protocol for ESS as they had direct contact with them..making sure there was always fresh coffee for the many evacuees staying with them and the hotel was full of us..many of them my neighbors..the staff work so well as a team that I didn't even know till the second or third day who was management..they do it all..whatever needs to be done they do it together..I was very impressed.. again I would like to thank Sima and her staff for treating us like family and making our very stressful situation a little less stressful..thank you again from the bottom of my heart..in closing I would just like to say if you or someone u know are looking for a clean,comfortable inexpensive place to stay then pick them. Forever grateful Joan and Henry #216
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: On main Street..guieter in the back
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinil Sood, Owner at Quality Inn And Suites
Responded Jun 10, 2023
Dear Joan and Henry, Thank you so much for taking the time to share your heartfelt feedback about your stay at the Quality Inn (formerly the Super 8). We are truly touched by your kind words and the feelings you have expressed towards our staff. We believe in providing a welcoming and professional service to all our guests, and we are glad to hear that from the very first day, you felt welcomed with open arms, smiles, empathy, and courteous service. Our team takes great pride in going above and beyond to assist our guests, and it's heartwarming to know that they couldn't do enough for you during your stay. We understand that during times of uncertainty and stress, such as when waiting for confirmation or dealing with external organizations like ESS, having a supportive and helpful staff can make a world of difference. We are glad that our team was able to provide you with the necessary assistance and guidance, making your stay a little less stressful. It's also wonderful to hear that our staff worked seamlessly as a team, taking care of whatever needs to be done to ensure a comfortable and enjoyable stay for all guests. We appreciate your recognition of their dedication and their ability to make you feel like part of the family. We will make sure to pass along your special thanks to Sima and the rest of our staff who made a positive impact on your stay. Your gratitude means the world to us. Thank you once again for your kind words and recommendation. We are forever grateful for your support, and we hope to have the opportunity to welcome you or anyone you know back to the Quality Inn in the future. With heartfelt thanks, Vinil Business Development Associate
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allan19622020 wrote a review Nov 2020
2.0 of 5 bubbles
Make sure the room you are given is clean inside and out, Checking in as well as checking out, sometimes things happen but make sure you are on time for the breakfast or you will go with out. Not a good experience for me, i should have went with my first choice but tried to save some money, The old saying is true You get what you pay for! lol never again!!!. My money would have been better spent elsewhere.
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Review collected in partnership with this hotel
Date of stay: November 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinil Sood, Owner at Quality Inn And Suites
Responded Jun 17, 2023
Dear Guest, Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay, as we strive to provide a clean and comfortable environment for all our guests. We understand the importance of cleanliness and will ensure that our housekeeping team pays close attention to detail to maintain the highest standards. Your comments about the breakfast timing have been duly noted, and we will work on improving the efficiency of our breakfast service. We regret that your experience did not meet your expectations, and we apologize for any disappointment caused. We appreciate your honesty in sharing your concerns, as it allows us to identify areas for improvement. If there is anything specific we can do to address your concerns or regain your trust, please do not hesitate to reach out to us directly. We value your feedback and would welcome the opportunity to make it right. Thank you for choosing our hotel, and we hope to have another chance to provide you with a more positive experience in the future. Best regards, Vinil Business Development Associate
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POLLYANNA57 wrote a review Jul 2022
Brisbane, Australia
5.0 of 5 bubbles
Chosen for Location (perfect) Safe and Free Car Parking and because the Pool was operational. We were very impressed from Check-In. All Staff friendly, helpful and attentive. Fastidiously attended to and spotless everywhere. Guests are given impressive discounts at the Restaurants and Fast Food Chains across the road. We stupidly forgot this when we had Lunch in White Spot but the Eggs Benedict and Service justified every cent we paid. Our rear room was clean and comfortable with lovely view from the balcony of the charming very old houses across the road. There are Banks, Grocery, Liquor and Retail stores, easy walking on the other corners too. The Breakfasts were good and the busy Staff were exceptional happily maintaining supplies and tidying up and cleaning surfaces. etc., Very sweet with children. The Pool alone was worth the Room Rate. That it was open a big plus too. Our Grandson was the only user our visits and loved it all so much he stayed in determinedly. It was wonderful to watch his enjoyment of the Pool. Great complex for Guest Facilities. Easy Guest Laundry. All Commendable.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jen Ibuki, Other at Quality Inn And Suites
Responded Nov 12, 2022
Thank you for choosing to stay with us on your trip to Vernon. We are enthused to hear how much you enjoyed your stay with us and we look forward to hosting you again on your next trip to Vernon.
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RichC wrote a review Sep 2022
1.0 of 5 bubbles
Driving up the hotel looked older but decent. Then entering the front lobby the front desk girls were polite and dutiful and it looked and smelled clean. Then upon the elevator opening on the top floor the smoke/dusty air hit us. Then as we entered our room it was so bad it took our breath away. Within 10 minutes my throat was hoarse and breathing labored. Call the front desk and they gave us another room. but the same result. So we couldn't stay and they said we would get a refund but nothing still.
Young lady said to us "not to book at the Riveria because it is worse than here" I guess that says it all.
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Date of stay: September 2022
1.0 of 5 bubblesRooms
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: stay somewhere else...you won't regret it especially if you lung issues the air quality is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinil Sood, Owner at Quality Inn And Suites
Responded Jun 17, 2023
Dear Guest, Thank you for bringing this matter to our attention. We sincerely apologize for the negative experience you had during your stay. We are sorry to hear about the issues you encountered with the air quality in your room. Ensuring a comfortable and healthy environment for our guests is of utmost importance to us, and we deeply regret that we fell short in this regard. We will investigate the matter further and take appropriate actions to address the problem. Regarding the refund, we apologize for the delay in processing it. We understand your disappointment and frustration, and we appreciate your feedback as it helps us improve our services. We strive to provide a pleasant and comfortable stay for all our guests, and we regret that we were not able to meet your expectations. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to make it right. Best regards, Vinil Business Development Associate
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Mark V wrote a review Oct 2020
Richmond, Canada
5.0 of 5 bubbles
General speaking the room was very clean in this were our main concern. This location is in very busy area but even then we could not hear noise and we did sleep very comfortable. Spacious room and nice window view. The hotel hold some money for night but i was told and it is back to you account in a few days. I was worry but everthing was fine after. Good Service
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The spacious room given to Us has a view to the main street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinil Sood, Owner at Quality Inn And Suites
Responded Jun 17, 2023
Dear Guest, Thank you for taking the time to share your positive experience with us. We're delighted to hear that cleanliness was one of your main concerns and that you found the room to be very clean. Maintaining a clean and comfortable environment for our guests is a top priority for us. We're glad that despite being in a busy area, you enjoyed a peaceful and comfortable sleep without any disturbance from noise. It's great to know that the spacious room and nice window view added to your overall satisfaction. Regarding the hold on your account, we apologize for any initial concern it may have caused. It is a standard practice to authorize a certain amount as a security deposit, and we're glad that it was promptly returned to your account as explained. We appreciate your understanding in this matter. Thank you for acknowledging our good service. Our team takes pride in providing excellent service to our guests, and we're pleased to hear that we met your expectations. We hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything we can assist you with in the future, please don't hesitate to let us know. Best regards, Vinil Business Development Associate
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Michelle C wrote a review Apr 2024
Kimberley, Canada
1.0 of 5 bubbles
Went to visit my bf there as he was working in town. Had my dog and seen it was pet friendly. Front desk called to ask and I said I had the dog but she’s happy in the truck too if it’s not okay. Clerk said to come to front and just pay for pet. So $25 a night. Wanted the following night even though I said I didn’t know how long I was staying. Then wanted my cc on file. My bf had given a $300 damage deposit a few days before. Today we learn that she took the full $80 for pet plus kept the damage deposit. She said the towels were dirty. I will never stay here nor will the company we work for. So dishonest and crooked.
Loud highway. They call the room for every little thing. Mix up payments. I will be taking it further for the damage deposit. I have contacted the Better Business Bureau as well as damage deposits cannot be kept without cause. Pictures etc. they must a killing with their deposits and extra charges. To charge $80 for a 2 night pet stay then keep $300 when there was no damage and room was left clean and dishes done.
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Date of stay: April 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Beds are so so uncomfortable as well.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raymond D wrote a review Aug 2021
5.0 of 5 bubbles
Words seem so inadequate. Due to the BC Wild Fires we were evacuated and were fortunate enough to be booked into the Vernon Super 8. Seema along with the rest of the staff are so welcoming and caring. We felt at ease the moment we booked in. The Staff are very friendly, courteous, professional and caring. Not one Staff member has ever complained over their workload and we are always greeted with a smile. The Hotel is so clean and kept up daily, along with our room which is spotless each time it is cleaned. Covid 19 protocols are in place. This is a very stressful time for us, as we don't know if we will have a home to go back to, Super 8 is a "home away from home" for us thanks to all of Them and we will be eternally grateful.
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinil Sood, Owner at Quality Inn And Suites
Responded Jun 17, 2023
Dear Guest, Thank you so much for sharing your heartfelt feedback. We are truly sorry to hear about the challenging circumstances you are facing due to the BC Wildfires, but we are glad that we could provide a safe and welcoming place for you during this time. It brings us great joy to hear that our staff, especially Seema, made you feel at ease and cared for. We strive to create a friendly and compassionate environment for our guests, and it is rewarding to know that their efforts made a positive impact on your stay. We will make sure to pass along your kind words to our entire team. We understand that this is a stressful time for you, and we are honored to be your "home away from home." We will continue to maintain the cleanliness of our hotel and adhere to the necessary COVID-19 protocols to ensure the safety and comfort of our guests. If there is anything we can do to further assist you during your stay, please do not hesitate to reach out to our team. We appreciate your kind words and wish you all the best during this difficult time. Our thoughts are with you and everyone affected by the wildfires. Take care and stay safe. Best regards, Vinil Business Development Associate
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Gemma G wrote a review Jul 2024
1.0 of 5 bubbles
I would NOT recommend anyone stay here for numerous reasons. Firstly, the staff are rude and unhelpful. We were staying in Jasper and were forced to evacuate due to a serious wildfire. We already had a booking for this hotel to check in the next day and even paid extra to check in at 11 am. After driving all night from Jasper to Vernon, exhausted and without sleep, we arrived at the hotel just after 6 am and politely asked if we could check in a few hours early due to our situation. The staff were completely unsympathetic and insisted on charging us for a full night's stay for an early check-in, which is unreasonable given that the room was already prepared for us.

In general, the staff were rude and unfriendly. The place constantly smelled of bleach and strong chemicals. The rooms were old and dirty, and the shower was so outdated I could barely get it to turn on. The hot tub and pool looked dirty and uninviting, so we didn't bother using them. The only positive aspect was the comfortable bed.

Overall, I am very disappointed with this stay. I never write bad reviews, but given the condition of the hotel and the rudeness of the staff, I felt it was important to share this so others are aware.
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Date of stay: July 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Do not go!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinil Sood, Owner at Quality Inn And Suites
Responded Aug 13, 2024
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced, particularly given the difficult circumstances of your evacuation. Unfortunately, due to high occupancy, we were unable to accommodate your request for an early check-in without charging for an additional night. We understand how frustrating this must have been after your long journey, and we regret that we could not be more accommodating. We are also sorry to hear about the other issues you encountered, including the condition of the room and the cleanliness of our facilities. This does not reflect the standards we strive to maintain, and we will address your concerns with our team to ensure improvements are made. Your feedback regarding the behavior of our staff is particularly concerning. We aim to provide a welcoming and supportive environment for all our guests, and we will take the necessary steps to ensure that our team meets these expectations moving forward. We appreciate your positive comment about the bed, but it’s clear that your overall stay did not meet your expectations. We value your feedback and will use it to make the necessary changes to improve our services. Thank you for bringing these matters to our attention. Regards, Quality Inn Team
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…
Answer from sambhaviv
Bengaluru, India5 contributions1 helpful vote
Actually, they do provide rollaway beds with an extra charge (from what I remember, the charge is not much at all, i think like $10) but they can't accommodate the rollaway in all the rooms; only in some.
J J wrote a tip Oct 2024
2 contributions
5.0 of 5 bubbles
"Walking distance to several decent places to eat."
Read full review
Tourist46338 wrote a tip Sep 2024
1 contribution
1.0 of 5 bubbles
"Bad customer service. Unhygienic room!"
Read full review
Gemma G wrote a tip Jul 2024
1 contribution
1.0 of 5 bubbles
"Do not go! "
Read full review
Michelle C wrote a tip Apr 2024
Kimberley, Canada36 contributions6 helpful votes
1.0 of 5 bubbles
"Beds are so so uncomfortable as well. "
Read full review
Shimmerlinglife wrote a tip Aug 2023
Calgary102 contributions42 helpful votes
3.0 of 5 bubbles
"Get a room facing the back. There are small balconies off the rooms, but you will need your own chairs."
Read full review
…
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PRICE RANGE
C$110 - C$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super eight vernon, super 8 vernon, vernon super eight, vernon super 8
FORMERLY KNOWN AS
Super 8 by Wyndham Vernon BC
LOCATION
CanadaBritish ColumbiaOkanagan ValleyVernon
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Quality Inn And Suites - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Quality Inn And Suites
Which popular attractions are close to Quality Inn And Suites?
Nearby attractions include Olive Us Oil and Vinegar Tasting Room (1.2 km), Lake City Casino (1.0 km), and Greater Vernon Museum & Archives (1.0 km).
What are some of the property amenities at Quality Inn And Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn And Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn And Suites?
Guests can enjoy free breakfast, barbeque facilities, and free instant coffee during their stay.
Is parking available at Quality Inn And Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn And Suites?
Conveniently located restaurants include Intermezzo Restaurant, Station BBQ Smokehouse, and Bean To Cup Coffee House.
Are there opportunities to exercise at Quality Inn And Suites?
Yes, guests have access to an indoor pool during their stay.
Does Quality Inn And Suites have airport transportation?
Yes, Quality Inn And Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Quality Inn And Suites located near the city centre?
Yes, it is 1.0 km away from the centre of Vernon.
Are any cleaning services offered at Quality Inn And Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn And Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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