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Holiday Inn Express Hotel & Suites Vernon

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Holiday Inn Express Hotel & Suites Vernon
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195 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Vernon
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Showing 189: English reviews
Zihuatanejo, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 September 2016

The hotell is located close to restaurants, the casino and the main highway. We would highly recommend this hotel for value, cleanliness and great staff! The complimentary breakfast offered was superb with many choices both hot and cold.

Helpful?
Thank Patrick194823
Tokyo Prefecture, Japan
Level Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 September 2016

Clean, comfortable, easy access and parking. Good value for money. Incredible water slide in pool. Perfect for families. Good breakfast included. Have stayed here several times. Recommeded. North end of Vernon, just off highway.

Helpful?
Thank Craig C
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2016 via mobile

A friend got a group booking rate at this hotel for her wedding. I called months in advance to book a king room at the discounted rate. I called the HIE general bookings line a month beforehand to confirm my booking and was told that my booking did not exist and that the discount did not exist. He did however... More 

Helpful?
Thank Anne J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Dear Anne J, First of all, thank you very much for your recent stay at our Holiday Inn Express Hotel & Suites Vernon, BC. I am so sorry to see you did not enjoy your overall experience with us, especially with the room assignment, fitness center and the lamp. We’d like to obtain some additional detail regarding your experience so... More 

Alberta, Canada
Level Contributor
107 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 10 September 2016

Theresa on reception was great when we checked in. we met the GM who was very helpful & eager to talk to his guests which was very cool & I did appreciate that a lot from him. Room was clean in except of the ceiling which someone has killed a small spider on top. I am sure it is a... More 

Helpful?
Thank AnonymousAlberta15
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Dear AnonymousAlberta15, Thank you for taking time to review your stay at our property and for choosing to stay with us. I am elated to read that you found the service at check to be wonderful and that you appreciate the hospitality of our hotel Manager and room accommodation. Allow me to apologize for the inconvenience you may have experienced... More 

Victoria, BC, Canada
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 August 2016

We've stayed at a few Holiday Inn & Suites so we knew exactly what type of room we wanted: the one with the bedroom near the window and a 1/2 wall between the bed and the fold-out couch. Both with their own TVs. Anyway, this was not the room configuration we opened the door to, even though it was what... More 

Helpful?
Thank cala3
Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016

We were camping in the Okanagan for 2 weeks and in the middle of the vacation we were without a provincial campsite reservation as we moved from park to park. For a change of pace we decided to check into a Hotel instead of finding a place to set up the tent trailer, the thought of running water and electricity... More 

Helpful?
Thank Joy P
Calgary, Canada
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2016

After a horrible experience in Calgary at a holiday inn I was scared about staying at another but this was fabulous, very clean, front desk was great in letting us know that the road to Kelowna was closed due to fires, the breakfast was unbelievable so good, and the rates where very good, a diffinent stay again.... No slide in... More 

Helpful?
Thank Dieseldog2014
Hinton, Canada
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 August 2016 via mobile

Stayed for 2 nights, no complaints about the hotel it was absolutely great. Modern and updated. However, there is one thing I noticed customer service was very poor. Receptionist and even the breakfast bar server not even greeted you just say hi or hello or how are you nor even good morning. This must be improved.

Helpful?
Thank msshannen
Mike S, General Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Thank you for your honest comments about your recent stay with us here in Vernon it sounds like you loved everything about our new look in the hotel , but unfortunately we dropped the ball big on the customer service part of your stay. I take customer service very serious, and if this is lacking I need to know and... More 

Vancouver, Canada
2 reviews
Reviewed 23 July 2016

July 15 - 18, 2016. The Hotel staff were very courteous and professional. The manager came to my rescue when I dropped some items and broke them and the clean up was swift and prompt. After a long drive, it was nice coming to a clean room where the bed and pillows were perfect for a great night's sleep. The... More 

Helpful?
Thank 2016Debb2016
Mike S, General Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Thank you 2016Deb2016 for these great tinks you say about the staff and my self , its people like you that make me love this business , so happy that you enjoyed the bed , pillows and were able to get a great night rest . I look forward to your return one day soon. Mike GM More 

Georgetown, Canada
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 July 2016

Nothing much wrong with this hotel, except when were checking in the rate was shown $20 higher than my confirmed reservation. It was immediately and politely corrected but this is not a good business practice. (The next night in Osoyoos we had the same issue - $45 higher, less immediately and politely fixed). This location was OK, but nearby restaurant... More 

Helpful?
1 Thank DesOCA
Mike S, General Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Thank you for you comments DesOCA , i am not sure why there was an issue with the rate being different than what you were given please would you call me and let me know your reservation number and date i will look into what the reason was . Thank you Mike Smallenberg 250 550 7777 More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites in Vernon, BC We invite you to stay in our downtown Vernon hotel, located in the Okanagan Valley near the Swan, Kalamalka and Okanagan lakes. Vernon is a city with golf courses, wineries and casinos, giving you plenty of entertainment options on your upcoming vacation or business trip. When you're looking for Vernon accommodations, the Holiday Inn Express Vernon leads other hotels in amenities and location. You can enjoy our Fitness Centre, hot tub and heated, indoor swimming pool. At our hotel in Vernon, you'll be near attractions like the O'Keefe Ranch, Silver Star Mountain Resort and wineries at Okanagan Valley. With our great features and close location to fun attractions, we're the best among Vernon, BC hotels. If you are a corporate traveler looking for hotels in Vernon, you need look no further. This Holiday Inn Express provides you with two meeting rooms, a Business Centre and free high-speed, wired and wireless Internet access in every room and throughout the public areas of the hotel. We invite you to stay with us at the Holiday Inn Express Hotel & Suites in Vernon, BC, where you can enjoy starting your day with our complimentary Express Start breakfast. With our Business Centre, Fitness Centre and indoor pool, you are sure to have a comfortable and convenient stay at our Vernon hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Vernon

Address: 4716 34 St, Vernon, British Columbia V1T 5Y9, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Price Range: $88 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Vernon 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Vernon
Holiday Inn Vernon
Vernon Holiday Inn Express
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Vernon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from highway side”
 of 5 bubbles 215roba215, 29 Sep 2016 | Read review
“Great complimentary breakfast, great room and great staff”
 of 5 bubbles Patrick194823, 25 Sep 2016 | Read review
“The Presidential Suite!”
 of 5 bubbles cala3, 25 Aug 2016 | Read review
“2nd floor was great and we had 2 queens and there still felt spacious”
 of 5 bubbles Dieseldog2014, 22 Aug 2016 | Read review
“This is a very busy hotel with many tour buses arriving daily. Likely good to book ahead, however, staff were very accommodating.”
 of 5 bubbles loisl96, 18 Jul 2016 | Read review
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