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About
#10 of 45 hotels in Vernon
Location
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Service
Value
GreenLeaders Silver level
Located in Vernon,BC, the Best Western Pacific Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Golf course
Hiking
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Breakfast available
Breakfast in the room
Complimentary tea
Kids' meals
Vending machine
Skiing
Water park offsite
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese, Hindi, Vietnamese
Location
63Somewhat walkable
Grade: 63 out of 100
46Restaurantswithin 1 km
6Attractionswithin 1 km
4790 34 St, Vernon, British Columbia V1T 5Y9 Canada
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400Reviews3Q+A46Room tips
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Good size King room with newer bedding. Lots of lights. Bathroom lighting poor for makeup application.Centrally located for easy access. Lots of parking. Attached restaurant Rickys//Pizza Napolitana. Large lobby with lots of seating, PC access and printer, Coffee and tea available in lobby anytime. No Frills accommodation at a decent price.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Oct 28, 2023
Dear Alahayjax, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 250-558-1800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lovepreet Kaur FD Manager Best Western Pacific Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The hotel itself looked brand new and we both were very impressed with the hotel amenities. The food portions were big and the variety of breakfast foods was very good. You will need to put the electronic room key up against the elevator scanner in order to operate the elevator.
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Review collected in partnership with Best Western
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Front desk service is a super nice all the girls working there so friendly and kind on the guest staying there especially I want to Mention the girl Name RUBI I talk her over the phone to two three times change my booking extend my booking she deal so easily she was so friendly I would just wanna really appreciate to her that Company can keep these kind of Nice And professional girls
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Jul 27, 2023
Dear GD Singh, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 250-558-1800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lovepreet Kaur FD Manager Best Western Pacific Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a wheelchair accessible room with wheel in shower, for 3 adults. To start with the door to get into the room was on such a tight spring, there was no way I could hold the door open to get through. We had to keep moving thee coffee table to enable me to get around. We put it end on end to get more space. The bathroom was supposed to have a wheel in shower. There was no way my shower chair would fit, and I am not a large person, and my shower chair is not large either. If I attempted to shower, half of my chair would be out and would cause water to run everywhere. I had to forgo the shower, not great in 35+ weather. The pull out couch for one adult was very uncomfortable, she could feel the springs in her back. Might be ok for a kid. Our bed was ok not great. We were leaving for the day and asked for clean towels, empty the garbage and toilet paper. We returned 7 hours later and nothing was done. We asked at the front desk what happened and we were told we had a do not disturb on our door.Seriously, they saw us leave. Why would I ask for assistance then leave the note. Does not make sense. Sounded like I was a liar. The Rickis Restaturant right beside the hotel was closed for renos. When asked why we were not advised in advance, the supervisor said we only found out a week ago. BS. The reviews from months ago stated it was closed. We booked the hotel due to the option of an all day eatery. Lastly, due to all of the above, I requested a refund of one night free $200. I was advised wed cannot issue a credit. What, not true. they gave me $100 which is 50% one night. I will deter anyone from staying here ESPECIALLY wheelchair users. I have traveled extensively and this was the worst room. Next email Head Office…………….. …
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Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Jul 26, 2023
Dear Lkathyl, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because we value your business, we would like to provide you with a __50__% discount to use towards a future stay. When you’re ready to use this discount, please contact me directly and I will personally assist you with your reservation. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 250-558-1800. Sincerely, Lovepreet Kaur FD Manager Best Western Pacific Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything is very good the only complaint I have is that the guests above us sound like the kids like to jump around even past midnight. I didn’t call reception just because I have a kid myself. But I made sure my son didn’t do that because I know people get tired after a long day of adventure. I just wish parents would be more mindful when dealing with their kids.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Jul 11, 2023
Thanks for your feedback, we are really sorry about noise inconvenience, I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When booking your room,beware,that this hotel does not accept debt cards or cash,it also have a restaunt that's not open, they fail to mention that,the afternoon staff have no idea how customer service should be,rather give you a hard time getting into your booked room,night shift gentleman was the best experience and understood your headache when booking in. What you get is not what you pay for, next time we are staying at hotel 6 there you get what you pay for and no headache about how you pay,and not give a 900.00 cash deposit for your room.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Jul 11, 2023
Dear Shelley, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 250-558-1800.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was not serviced everyday, coffee and towels are not replenished. Constant banging in the wall anytime of the day and night. You could here what is happening in the corridor. Free Breakfast has not many to choose.
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Review collected in partnership with Best Western
Date of stay: June 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jamie Hansen, Owner at Best Western Pacific Inn
Responded Jun 29, 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
made us pay upon check in plus deposit -Gave friends other people’s room keys with no questions asked -keys constantly stopped working and needed to be reissued -no housekeeping daily. I even asked and was told we needed to request the day before for the next day. -was never told housekeeping wasn’t offered -asked for fresh towels and garbage change and returned to find two bath towels and extra garbage bags on bench and soiled towels and garbage collected by the door wasn’t taken -we had a room with kitchen but insufficient kitchen supplies to use the kitchen -we went to dollarama to purchase paper towel, dish towels, sponges to clean dishes, paper bowls and a big bowl to accommodate our plans on using the kitchen -missed out on my nap due to nonsense of friends being kicked out of hotel…
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Review collected in partnership with Best Western
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Apr 20, 2023
Thank you for completing the survey regarding your recent stay at our property. These surveys allow us to identify and fix problems that we may have been unaware of. We are very sorry you had a bad experience at the hotel as we work very hard to ensure all our guests enjoy a comfortable, quiet, stress-free stay. Many of our guests are travelers just wanting to get a good night sleep. Many others are workers sent here to do a job and also want a good night sleep. Because of this we are very strict with the rules and will provide warnings if rules are broken or other guests are being disturbed. If the warnings are ignored and/or the disturbing activity continues we usually try and find a room where the noise "if it is children" will be less likely to disturb others. Children do not realize how loud they can get or that a lot of movement in the room and/or playing in the halls after midnight is unacceptable. Children under 16 are required to be supervised by a parent at all times in this hotel. Most people teach their children to respect others and supervise them to make sure they are not doing things that disturb others. No one is ever asked to leave the hotel unless the problem continues after multiple warnings. In this case it was unfortunate that we ended up having to call the RCMP to help evict one of the families in a group which refused to cooperate with the hotel rules and policies. Would love to respond to the rest of your review but it is almost word for word the same as the other friends of the guest evicted. As most all of our rooms were just recently Deep Cleaned and Inspected these comments are not true so no response can be made. Once again, we are VERY SORRY that you booked a wrong hotel and your stay was not a good one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the families in our group was unprofessionally and rudely asked to leave the hotel in the middle of their stay. A noise complaint at 4:30pm was handled unfairly. The family never received a warning, just a phone call from the front desk that they had to leave. They were booked in for 5 days along with 16 other families where the kids were in a dance competition. Their room just happened to be a meeting area at that time of the day where there was no understanding nor direct communication from hotel management regarding any noise complaints. The whole situation was handled terribly and a family being displaced as well as the manager Debbie quoting that they would be blacklisted in two of the other hotels in the area. We are all professionals with children competing in dance, not partying til late hours of the night. A social time at 4:30pm on a Friday afternoon is certainly not grounds for dismissal. Had the manager dealt with this situation with professionalism and sincerity then perhaps things could have worked out. Never have I dealt with a family being asked to leave a hotel because of some floor noise and kids going from room to room to see their friends. All in all I thought the hotel was nice and the price was great, but the lack of customer service was unnerving and put a lot of stress on not only the one family but their children competing.…
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Review collected in partnership with Best Western
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Apr 20, 2023
Thank you for completing the survey regarding your recent stay at our property. These surveys allow us to identify and fix problems that we may have been unaware of. We are very sorry you had a bad experience at the hotel as we work very hard to ensure all our guests enjoy a comfortable, quiet, stress-free stay. Many of our guests are travelers just wanting to get a good night sleep. Many others are workers sent here to do a job and also want a good night sleep. Because of this we are very strict with the rules and will provide warnings if rules are broken or other guests are being disturbed. If the warnings are ignored and/or the disturbing activity continues we usually try and find a room where the noise "if it is children" will be less likely to disturb others. Children do not realize how loud they can get or that a lot of movement in the room and/or playing in the halls after midnight is unacceptable. Children under 16 are required to be supervised by a parent at all times in this hotel. Most people teach their children to respect others and supervise them to make sure they are not doing things that disturb others. No one is ever asked to leave the hotel unless the problem continues after multiple warnings. In this case it was unfortunate that we ended up having to call the RCMP to help evict one of the families in a group which refused to cooperate with the hotel rules and policies. Would love to respond to the rest of your review but it is almost word for word the same as the other friends of the guest evicted. As most all of our rooms were just recently Deep Cleaned and Inspected these comments are not true so no response can be made. Once again, we are VERY SORRY that you booked a wrong hotel and your stay was not a good one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel, spacious and clean room. Moreover, the customer service is great and the staff at the front desk are so helpful and friendly. Everything was arrange perfectly for me, it was just beyond my expectation. Atmosphere is wonderful. I will definitely come back again.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Beautiful hotel, spacious and clean room. Moreover, the customer service is great and the staff...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$106 - US$111 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyVernon
NUMBER OF ROOMS
61
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Frequently Asked Questions about Best Western Pacific Inn
Which popular attractions are close to Best Western Pacific Inn?
Nearby attractions include Beyond Belief Entertainment Centre (0.9 km), Vernon Farmers' Market (0.7 km), and Lake City Casino (0.2 km).
What are some of the property amenities at Best Western Pacific Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Best Western Pacific Inn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Pacific Inn?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Best Western Pacific Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Pacific Inn?
Conveniently located restaurants include Fresh Lemongrass Restaurant, Browns Socialhouse, and Wasabi Japanese Restaurant.
Are there opportunities to exercise at Best Western Pacific Inn?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Pacific Inn have airport transportation?
Yes, Best Western Pacific Inn offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Pacific Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Pacific Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Pacific Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.