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Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
There aren't a lot of bells and whistles here (no pool or hot tub) but the rooms are very nice and include a little sofa so you don't have to sit on the bed. The rooms are large and clean. The bed was really comfy and the room was quiet at night even though the property is right on the busy street. The parking is easy and they have a free electric charger for EVs. I've stayed here over the years and come back because it always works. The restaurant isn't great and I wouldn't recommend it but the hotel is good although it is starting to show a little wear.
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Review collected in partnership with Best Western
Date of stay: April 2024
Value
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We got a kitchen but the dishwasher isnt working so we have to wash our dishes manually all the time. We complained but it wasnt fixed. When We arrived the cutleries kept inside the drawer were so dirty, it had food particles stuck to it. The mugs & plates were also oily and had a ton of fingerprints to it. We have to wash it again. We feel like the room was not disinfected and cleaned enough. The carpet was dark brown in color so looking from afar it doesnt look dirty But when we looked down it was dusty, had food particles under the table and sauces were even On the floor/ carpet (from the previous stays)&werent cleaned! We didnt feel comfortable walking barefoot on the carpet! The carpet needs a wash for sure. Its just a dirty room. Also i booked for 5 people. Why did they just give 1 shampoo, 1 conditioner & 1 soap? I have to ask downstairs. Its just hard cos theres no room service due to covid so i have to go down and do it.. its a no brainer if you book for 5 people cos we also pay extra per head. Location was nice though since its near groceries/mall and its only 8 mins away from the lovely Davison orchards. We would have enjoyed our stay if the dishwasher was working and if the room was clean.
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Review collected in partnership with Best Western
Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pacific Inn is doing all the right things to make sure their property is COVID19 aware and taking steps to keep their customers safe. From sanitizing your credit card before handing back, plexiglass between you and the front desk to special table for food delivery, they are working hard to keep the virus away. Connie at the front desk is fantastic and does everything she can to make your stay comfortable. The rooms are nice and clean. The location is good with a grocery store nearby and a Ricky's restaurant on site. I highly recommend this hotel if you are visiting Vernon for work or pleasure.
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was a little concerned travelling with Covid 19, but the check in , room cleanliness, signage was great. The noise from the roadway is noisy if you sleep with the window open, as we did . Lost my earring down the drain of the sink, the front desk staff called someone in immediately to retrieve it.
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Starting with very friendly people at check in and great Covid protections, we really enjoyed our stay. The rooms are very nice, the bathrooms very luxe. We had a kitchen suite with full stove and fridge. There wasn't a lot of dishware but I think that most things have been removed for Covid so one simply needs to ask. Laundry on the main floor was nice to have and the front desk staff knew the timing for the washer and dryer which impressed me so that I didn't have to do multiple trips to see if the cycle was done. Highly recommended.
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This Best Western was an excellent find. The staff were friendly and helpful. We wre offered an upgrade to a suite with a kitchen on the quieter side and it was great. The room, lobby and public areas were all very clean and well-maintained. The morning coffee in the lobby was excellent. There were discounts offered at three restaurants It is in a great location on the road up to Silver Star. We will stay again when travelling through this area.
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Review collected in partnership with Best Western
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western P, Front Office Manager at Best Western Pacific Inn
Responded Feb 12, 2020
Dear Barb, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 250-558-1800. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jeff Hermanson Guest Services Manager Best Western Pacific Inn
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We chose this hotel because it was pet friendly and electric car friendly, having a charger available for guests. We planned to charge at night and made 2 appointments the next day. The room was fine but we asked about the charger as it didn’t seem to work properly, front desk staff weren’t aware of the charger or the problem. She had to ask the manager and gave a vague explanation about the problem saying maybe it wasn’t fixed. We plugged in, it seemed to work, but in the morning, no charge at all. We spent the morning hunting for an open charger, making us late for our appointments. I asked Front desk staff to post an out of order sign on it and they replied that it is not their machine, they know nothing about it. That lack of initiative and willingness to keep amenities in good order for clients is disappointing. Get it fixed, make an effort!
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Aug 26, 2020
Thank you for feed back we will be looking into right away.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As always, our stay at the Vernon BW was very comfortable. We always have a good night's sleep on their very comfortable beds, the bathrooms are always extremely clean and the toiletries they provide (shampoo, conditioner, soap) smell sooo good and don't dry out your hair. We appreciate that they allow pets, so for the first time, we brought our small dog. He adapted very well and also had a good stay.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I never stayed in such a dirty hotel like Bestwestern in Vernon. It will be my last visit in this company. Whatever I touch, everywhere dirt, dust, someone long black hair in the bathroom and on the towel, stack on leftover food on night table by the bed, windows is all dirty in fingerprints and faceprints. Floors are dirty and have not vacuumed at all. There website stating that after each client, each room is sanitized, this is a complete deception! My advice to you, if you do not want to pick anything here, including COVID, choose another hotel that really performs what should be done for your convenience and most important safety. Asked to change room, receptionist told me that they doesn't have anything available and they can't return my money because there return policy. Forgot to tell, I'm bussiness traveler, BestWestern Platinum member, staying in room 416 on July 2020. If I will get COVID it will be definitely from this place! I will include pictures if it will allowed me if somebody skeptical & thinking that I am too prejudiced.
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My niece and her son stayed here for two nights. They arrived exhausted from a very long road trip only to find they’d been given the wrong room. They had booked two queens and got a King and a very narrow cot. She’s chose this hotel partly because the advertising said that breakfast was included only to find that breakfast was not included and they had to go out to get breakfast. On the second day, she opened the microwave to heat some water and found old food from a previous guest. The room was generally not clean. I definitely would not recommend this hotel.
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Pacific Inn, General Manager at Best Western Pacific Inn
Responded Jul 26, 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 250-558-1800. Gagan Sidhu Best Western Pacific Inn
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Boomer 195 , I am sorry we do not have a indoor pool at the Pacific Inn but across the parking lot at our sister property we do .Please call me if you would like
Mike
GM 250-550-7777
Sandra M we are the most pet friendly hotel in Vernon we even have a welsome gift for our 4 legged friends , there is a pet fee of $20 plus tax per pet per day , please let me know what day and time you will be arriving i would love to meet you and your pup.
Have a awsome day.
Mike
GM
There are more places to choose from in the Vernon area.
PRICE RANGE
C$118 - C$138 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyVernon
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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