7905 Greenhow Rd, Vernon, British Columbia V1B 3S2 Canada
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Lowest prices for your stay
US$140
Free cancellation until 23-02-11
Reserve now, pay at stay
US$140
Free cancellation until 23-02-11
Reserve now, pay at stay
US$140
US$125
TravelocityUS$140
Trip.comUS$140
Vio.comUS$125
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About
#1 of 21 hotels in Vernon
Location
Cleanliness
Service
Value
The Castle at Swan Lake features an array of first-class amenities and services designed with you in mind. Breathtaking views either overlooking Swan Lake, beautiful landscaped courtyard or pool will provide the perfect backdrop for a memorable and enjoyable stay. At any time of year whether traveling for business or pleasure, The Castle at Swan Lake is the perfect place to stay and play. Choose between our spacious, elegantly designed functional one or one bedroom loft suites, tucked into a paradise setting, boasting all the amenities that you expect including a fully equipped kitchen.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Game room
Hiking
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Sofa
Iron
Coffee / tea maker
Kitchenette
Flatscreen TV
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English
Hotel links
Location
Contact
7905 Greenhow Rd, Vernon, British Columbia V1B 3S2 Canada
Getting there
Rental CarsSee all Vernon car hire
502Reviews13Q+A100Room tips
Reviews
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Most Recent
I wanted to take the time to review this hotel and the amazing staff. From the moment we arrived to the time we left, everyone we were helped by or ran into were incredibly nice and went out of their way to make our stay the best it could be. Really happy with the rooms, and they are kept very clean and in excellent shape. Highly recommend this hotel. We will be back again any time we head to Silver Star or Vernon.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We booked 4 nights here with my extended family for a summer vacation. We do a trip like this every summer with 21 of us. We have been all over the province. This was one of the best accommodations we’ve had to accommodate 4 families with kids of all ages. The rooms are like condos, not hotel rooms. They are clean, and well stocked. The pool is nice and well kept. The adjoining property is the waterslide park. We went there but that is another review. It is on the side of the highway, but well located. There is shopping and restaurants 5 minutes away. And beaches and lakes in all directions with in 15 minutes. If you don’t have a need to be on waterfront, or centrally located and want nice big rooms that can accommodate families, this is a perfect place in the Okanagan. I would come again.…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a wonderful stay. Nice, clean, quiet room. Everything one would need in a room with a kitchenette and more. Trudi at the front desk is a true gem. She explained everything to us, was kind, courteous, and professional. We would definitely stay again.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’m not entirely sure how to rate this hotel as I was expecting different from the pictures. It is right on a highway not even close to swan lake. We were called at 3:45 to let us know our room was ready. We arrived right around 4 to check in. We were given the key card and ready to go to our room. When we got to our room the housekeeper was still in there mopping our room was not ready as it was still being cleaned. We had to wait outside the room. That’s fine we are not picky and waited for a clean room. But this was very poor communication. The unit was very clean and everything you need. The balcony had a nice view but right on the highway. The bed was absolutely awful as it was rock hard and the bed creaked every time you laid down. The pool and hot tub area was not up kept. The pool had a bunch of dirt at the bottom and the sides of the hot tub was was broken. The ramps at the pool and hot tub were extremely loose and dangerous for someone that may need that extra support. Units very cleaned, neat and everything you need but not what I expected.…
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel and staff were excellent. Suite was very comfortable and clean ,spacious We stayed 3 nights as it was close to our son 's family to visit and recommended by him. Beautiful pool area. We will go back! It was nice to have a BBQ by the pool. There was a nice market across the highway. The location beside the busy highway was noisey. The restaurant was closed Mon., Tues, & Wed.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: The back would be a better location and quieter.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We called to request early check in since we were ahead of schedule and front desk said we could check in at 130. Upon arrival she stated it still wasn’t done but she’d switch it around and give us the “emergency room” instead as ours wasn’t ready, which was so appreciated. We entered the room and there was finger prints and sticky mess on the microwave and fridge door, the bottom drawer of the oven was hanging and there was left over garbage in the garbage bag in the kitchen. The coffee table opens and my daughter found someone’s travel neck pillow and a Gatorade label left behind. I called and asked someone to come and reclean the room and they said housekeeping was gone for the day but they’d be by in the morning. The next day she dropped a toy behind the couch so I pulled it out and the amount of dust, dirt, a loonie and someone’s ear plugs confirmed no one had cleaned under there in many of stays. We checked out shortly after that as I was quite grossed out, the lady at the front was unfriendly and didn’t smile once and I decided it wasn’t worth my while to even complain. I did laugh at the sign at the front desk which speaks to their “top to bottom sanitization with the same products used in health care facilities” to prevent spread of the virus. This room was hardly even cleaned, let alone sanitized. The hot tub was broken, there was only one pool towel for the 10 people that were out there. The freezer wasn’t cold. We were provided 2 towels for a family staying in a suite. The only highlight was that it was Vernon rib fest and we got a delicious rib dinner lol. Wouldn’t stay here again.…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We loved this place!! It's a very nice hotel overlooking swan Lake. Very pretty. Rooms a huge with a nice sitting area and full kitchen. We actually cooked breakfast every morning....would definitely return. The intermezzo restaurant was amazing. Our friends had their anniversary party there. The food and service was fantastic. Beds super comfy. Rooms clean. Would return
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our family recently gathered at The Castle at Swan Lake for my Father’s memorial. The service was outstanding. Everyone we dealt with from the front desk was incredibly kind and accommodating. We also rented 4 rooms including the Penthouse suite and meeting room. All very clean and well appointed with incredible views! A big shout out to Intermezzo Restaurant at The Castle. We had an extremely large group there for dinner after the service. Again, an incredible experience from the service to the food. Thank you to all the staff for making our weekend with you so special.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Absolutely perfect! We ended up booking the penthouse suite and it was fantastic- elevator takes you right up to hour luxury room! Massive tub, massive bed, beautiful balcony views and top notch service! The robes were an added bonus! We even got to enjoy the pool.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My first impression was what a great front desk stuff! Very friendly and helpful! I never expected rooms to be so big! Pet friendly room was impressively clean and cozy. Kitchen is very modern and even if furniture is quite dated, it was clean. I enjoyed my stay and would come back again. I definitely recommend the place. Pool is a great addition to the hotel and so glad it is open at this time.
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Date of stay: August 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kathy Heichert, Guest Services / Front Office at The Castle at Swan Lake
Responded Aug. 29, 2021
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you are traveling our way again, make sure you come stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$129 - US$160 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyVernon
NUMBER OF ROOMS
44
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Frequently Asked Questions about The Castle at Swan Lake
Which popular attractions are close to The Castle at Swan Lake?
Nearby attractions include Canadian Wildlife Museum (1.0 km), Historic O'Keefe Ranch (4.5 km), and Olive Us Oil and Vinegar Tasting Room (8.0 km).
What are some of the property amenities at The Castle at Swan Lake?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at The Castle at Swan Lake?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Castle at Swan Lake?
Guests can enjoy barbeque facilities during their stay.
Is parking available at The Castle at Swan Lake?
Yes, free parking is available to guests.
What are some restaurants close to The Castle at Swan Lake?
Conveniently located restaurants include Intermezzo Restaurant, Station BBQ Smokehouse, and Bean To Cup Coffee House.
Are there opportunities to exercise at The Castle at Swan Lake?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at The Castle at Swan Lake?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at The Castle at Swan Lake?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Castle at Swan Lake offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Does The Castle at Swan Lake have any great views?
Yes, guests often enjoy the lake view available here.