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The Castle at Swan Lake

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7905 Greenhow Rd, Vernon, British Columbia V1B 3S2 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (145)
Room & Suite (32)
Pool & Beach (13)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Individually wrapped toiletries
Updated 21-04-13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-04-13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 20 hotels in Vernon
Location
Cleanliness
Service
Value
Travellers' Choice
The Castle at Swan Lake features an array of first-class amenities and services designed with you in mind. Breathtaking views either overlooking Swan Lake, beautiful landscaped courtyard or pool will provide the perfect backdrop for a memorable and enjoyable stay. At any time of year whether traveling for business or pleasure, The Castle at Swan Lake is the perfect place to stay and play. Choose between our spacious, elegantly designed functional one or one bedroom loft suites, tucked into a paradise setting, boasting all the amenities that you expect including a fully equipped kitchen.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Vending machine
Game room
Hiking
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Sofa
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Lake View
Hotel links
Special Rate:Book Direct for Lowest Rate
490Reviews12Q+A100Room tips
Traveller rating
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Popular mentions
J C wrote a review Oct. 2020
Burnaby, Canada16 contributions16 helpful votes
Stayed in Oct 2020 and the staff were very kind and friendly. Was able to stay in my previous room (from 2017). Location is perfect. Just far enough away from the downtown area but easy to get to by car. The room was very nice and the kitchen made everything convenient during COVID. For the first night we bought take-out from the attached Castle Bistro. It's like a home away from home. Will definitely stay again.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Jacqueline Brooks, General Manager at The Castle at Swan Lake
Responded Oct. 19, 2020
Dear J C, Thank you we look forward to seeing you again. Take care, Jacqueline
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Ingrid J wrote a review Feb. 2020
North Shuswap17 contributions3 helpful votes
+1
Hotel's Favourite
We thoroughly enjoyed this property! Reservation ladies where helpful and very kind. We where welcomed by Dana, and she was excellent! The breakfast and evening Bistro staff where very friendly, and made our dining experience very nice. The complimentary breakfast was a good start to the day. The bistro was transformed into a cozy evening restaurant after 4:30pm, our meals where very yummy. We stayed in a deluxe king suite with lake view. We where more than pleased with our room, it was very clean and nicely layed out. I added the romance package, the wine was good and we loved the keepsake glasses, my husband loves Purdys:) the late checkout at 1pm was a nice treat! We had our breaky than enjoyed the hot tub one last time! The hot tub was perfect temp and very clean, who ever does chemical balance knows what they are doing! The house keeping staff where friendly as well. We asked if we could possibly see a penthouse suite, the gal at reservations in the morning was very sweet and showed us one. It was beautiful. The only recommendation I can give is a bar in bathroom just under clothing hook, something to hold onto when getting out of tub:) Cheers to all of you ! Excellent job and wonderful place. We will return
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from Jacqueline B, General Manager at The Castle at Swan Lake
Responded Feb. 15, 2020
Dear Ing2012, Thanks so very much. The team here is one that i am very proud of and everyone works hard to achieve an exceptional guest experience. I am so happy you enjoyed your stay and we look forward to seeing you again. Jacqueline
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epalash wrote a review Oct. 2020
calgary, alberta20 contributions9 helpful votes
We chose to stay at this property because of the reviews and because it is pet friendly . The room was spotless and enormous, which was a bonus when travelling with 2 golden retrievers. They have a great pool area and the front desk staff were lovely. Our pups even received welcome doggy bags. Will definitely stay again.
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Date of stay: October 2020Trip type: Travelled as a couple
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Response from Jacqueline Brooks, General Manager at The Castle at Swan Lake
Responded Oct. 19, 2020
Dear epalash, Thank you for choosing the Castle for you stay, we really appreciate your business. Take care, Jacqueline
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Joanne5502 wrote a review Oct. 2020
Scotch Creek, Canada140 contributions35 helpful votes
Our son and his wife got us this room for 2 nights as an early Christmas gift..it was well needed as we hadn't been very far since Covid started. We called it our Vernon get-away.. and they even said a cheery Merry Christmas as we were leaving the office with the keys..lol..that was awesome! The room was very nice...can't complain about the room or the service..both were top notch! Its a shame the restaurant wasn't open during those two days so guess we will have to return so we can try it out.. :-) It was just a very nice, comfortable stay..and we just stayed in the one bed and loved the mattress... was going to sleep upstairs one night..but ended up staying on main floor..thanks to the staff at the main desk for making us feel at home..
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Date of stay: September 2020
Rooms
Cleanliness
Service
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Response from Jacqueline Brooks, General Manager at The Castle at Swan Lake
Responded Oct. 19, 2020
Dear Joanne5502, It was our pleasure to have you here and i hope you will come back and see us again, take care, Jacqueline
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cala3 wrote a review Oct. 2020
Victoria, BC, Canada96 contributions45 helpful votes
+1
The place is great. I think it was built as a resort hotel so the rooms are quite large, nice kitchen, nicely appointed rooms. My only complaint was having the outside security light shining in through the bedroom blinds. Finally gave up sleeping at 4am and wrote this review. This won’t bother everyone, my husband happily slept through to morning. The pool looks wonderful, the people looked to really be enjoying it. The bed and sheets are comfy (why can’t I find sheets like this to purchase for home? The coffee supplied in the room in One Coffee brand Keurigs which is good coffee for a keurig. You have to bring your own cream if you are so inclined. The front desk calls you everyday to make sure everything is well with the room since they don’t provide housekeeping during your stay (thanks covid). The rooms are nicely decorated, the one oddity is the vessel sink in the bathroom is awkwardly high and I imagine too high for children.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Jacqueline Brooks, General Manager at The Castle at Swan Lake
Responded Oct. 19, 2020
Dear cala3, Thank you for staying with us and for the kind review, hope to see you again, Jacqueline
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Previous
PRICE RANGE
US$87 - US$173 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyVernon
NUMBER OF ROOMS
44
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Frequently Asked Questions about The Castle at Swan Lake
Which popular attractions are close to The Castle at Swan Lake?
Nearby attractions include Olive Us Oil and Vinegar Tasting Room (8.0 km), Historic O'Keefe Ranch (4.5 km), and Camelot Haven Alpacas (3.9 km).
What are some of the property amenities at The Castle at Swan Lake?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at The Castle at Swan Lake?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Castle at Swan Lake?
Guests can enjoy barbeque facilities during their stay.
Is parking available at The Castle at Swan Lake?
Yes, free parking is available to guests.
What are some restaurants close to The Castle at Swan Lake?
Conveniently located restaurants include Intermezzo Restaurant, Bean To Cup Coffee House, and Station BBQ Smokehouse.
Are there opportunities to exercise at The Castle at Swan Lake?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Castle at Swan Lake?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at The Castle at Swan Lake?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Castle at Swan Lake offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does The Castle at Swan Lake have any great views?
Yes, guests often enjoy the lake view available here.