Stayed in Oct 2020 and the staff were very kind and friendly. Was able to stay in my previous room (from 2017). Location is perfect. Just far enough away from the downtown area but easy to get to by car. The room was very nice and the kitchen made everything convenient during COVID. For the first night we bought take-out from the attached Castle Bistro. It's like a home away from home. Will definitely stay again.
We thoroughly enjoyed this property! Reservation ladies where helpful and very kind. We where welcomed by Dana, and she was excellent! The breakfast and evening Bistro staff where very friendly, and made our dining experience very nice. The complimentary breakfast was a good start to the day. The bistro was transformed into a cozy evening restaurant after 4:30pm, our meals where very yummy. We stayed in a deluxe king suite with lake view. We where more than pleased with our room, it was very clean and nicely layed out. I added the romance package, the wine was good and we loved the keepsake glasses, my husband loves Purdys:) the late checkout at 1pm was a nice treat! We had our breaky than enjoyed the hot tub one last time! The hot tub was perfect temp and very clean, who ever does chemical balance knows what they are doing! The house keeping staff where friendly as well. We asked if we could possibly see a penthouse suite, the gal at reservations in the morning was very sweet and showed us one. It was beautiful. The only recommendation I can give is a bar in bathroom just under clothing hook, something to hold onto when getting out of tub:) Cheers to all of you ! Excellent job and wonderful place. We will return…
We chose to stay at this property because of the reviews and because it is pet friendly . The room was spotless and enormous, which was a bonus when travelling with 2 golden retrievers. They have a great pool area and the front desk staff were lovely. Our pups even received welcome doggy bags. Will definitely stay again.
Our son and his wife got us this room for 2 nights as an early Christmas gift..it was well needed as we hadn't been very far since Covid started. We called it our Vernon get-away.. and they even said a cheery Merry Christmas as we were leaving the office with the keys..lol..that was awesome! The room was very nice...can't complain about the room or the service..both were top notch! Its a shame the restaurant wasn't open during those two days so guess we will have to return so we can try it out.. :-) It was just a very nice, comfortable stay..and we just stayed in the one bed and loved the mattress... was going to sleep upstairs one night..but ended up staying on main floor..thanks to the staff at the main desk for making us feel at home..
The place is great. I think it was built as a resort hotel so the rooms are quite large, nice kitchen, nicely appointed rooms. My only complaint was having the outside security light shining in through the bedroom blinds. Finally gave up sleeping at 4am and wrote this review. This won’t bother everyone, my husband happily slept through to morning. The pool looks wonderful, the people looked to really be enjoying it. The bed and sheets are comfy (why can’t I find sheets like this to purchase for home? The coffee supplied in the room in One Coffee brand Keurigs which is good coffee for a keurig. You have to bring your own cream if you are so inclined. The front desk calls you everyday to make sure everything is well with the room since they don’t provide housekeeping during your stay (thanks covid). The rooms are nicely decorated, the one oddity is the vessel sink in the bathroom is awkwardly high and I imagine too high for children. …
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