Great hotel, but did not enjoy the smoke from the hotel fireplace that somehow found its way to my room when the window open. Wifi is terrible and unsecured. Still, I love the hotel and would stay there again.
We enjoyed our stay at whistler Fairmount, our room was clean, and quiet. We had excellent servers, Stephen, in the Mallard Lounge, Sheila, who served us breakfast in the Wildflower, and I'm sorry but I forget the young man who was our server for dinner (Sunday July 11) in the Wildflower, They all where very helpful, with our mentally disabled daughter, who is a fussy eater. This just made our stay at the Fairmount that more enjoyable.
Hotel, amenities, room, staff were all top notch. Can’t go wrong staying here. Or at any Fairmont. So consistent in their quality. Have stayed at this location for business, family and couple getaway and it is perfect for any occasion. Try it and you will be hooked for any Whistler getaway and you will become a Fairmont regular!
Arrived at the hotel after spending a night at the 4 Seasons Hotel next door, which was amazing. We pulled up expecting to be greeted by one of the valets as had happened at the 4 Seasons, but although there were numerous staff standing around the front entrance we were ignored, my daughter who is a frequent guest at this hotel had to go and ask one of the guys to come help us with our luggage, this was not a great first impression. I have to say my daughter had recommended this hotel so I was expecting something amazing. We returned later to the hotel as our room want ready earlier. We were checking in on the 8th floor as my daughter has gained Gold status from staying there. The first thing that shocked me was when they said it was going to cost an extra $75/night as there were 3 of us, at over $500 a night for a room I thought that was very odd. The room was nothing out of the ordinary, I’ve stayed in a lot of hotels, with equally nice rooms for a lot less, they do have a nice breakfast on the 8th floor as well as appies in the afternoon and deserts at night and unlimited non alcoholic drinks, coffee and tea. Twice during our 2 night 3 day stay we went to check out the pool, but we’re unable to find a spot to sit, so ended up leaving without swimming both times. For a hotel this size the pool area is way to small, so if you don’t like sitting with lines of people by a pool this is not the place for you. They also charge a $20/day resort fee for this privilege. I tried to find an outdoor area that was quiet to read and ended up in a terrace by a pop up restaurant, there were quite a few Adirondack chairs to sit on, I’m sure this area could have been turned into a lovely spot with some attention, but the chairs had seem better days and the weedy patio did nothing to help the atmosphere. Bottom line for almost $1,400 for two nights this was not the experience I was expecting. Next time I’m in Whistler I will be trying out some other hotel.…
Room 737. Gold floor staff were very helpful with all aspects of our stay. The gold lounge has expanded and remains very comfortable, spacious and designed with quiet personal space in mind. gold floor rooms have expanded to include rooms on the 7th floor. Staff went above and beyond. My partner was feeling unwell and the cleaning staff person went out of her way and surprised us by bringing tea and simple food items without us even asking.