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Crystal Lodge Hotel

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Crystal Lodge Hotel
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2,375 Reviews from our TripAdvisor Community

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Showing 2,276: English reviews
Adelaide Hills, Australia
Reviewed 2 days ago NEW

Clean and convenient and quiet with very obliging staff- would stay again.Restaurants within the complex make it so easy to go to dinner. Only downside was that it rained for 2 out of 5 days-initially the snow quality was fantastic but this deteriorated significantly after the rain.

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Thank Rebecca B
de Mex., Mexico
Reviewed 2 days ago NEW

We had a wonderful time! Everyone was very helpful and attentive. The location is superb. I know it's 100% non smoking, which is fine, but a nice place with a bench for smokers would be great. We highly recommend Crystal Lodge!

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Thank Cecilia R
Vancouver, Canada
Reviewed 2 days ago NEW

Wonderful property in the Village close to everything you need. Great staff and very well maintained hotel. Will be coming back in the future for sure. We were upgraded to a loft suite which was perfect for our family of 5.

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Thank Shannon J
Sydney, Australia
Reviewed 3 days ago NEW

Were are a family of four (parents, boys aged 18 and 16) and stayed in a queen suite (I think that is what it was called). It was perfect with three beds (main bed, pull-down bed, and pull-out sofa bed). Kitchen was equipped enough but you couldn't cook anything too fancy. Only drawback was only three chairs for the dining...

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Thank Oz_2_ROW
Brisbane, Australia
Reviewed 4 days ago NEW

We stayed at the Crystal Lodge for 2 nights in Whistler. The property is in one of the best locations in Whistler. The hotel entrance is right on the Main Village walkway. the rooms are quite small but have all the essentials. The bathrooms are quite nice. Parking is available for $23 per night or you can park in lots...

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Thank JessMTATravel
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Jess, thank you for your review and tips on parking options. Our parking is currently $22/ night however as of December 2017 we are increasing this to $24/ night. We are pleased that you found the WiFi and laundry convenient and pleased to let all future travelers know that we now have complimentary boot and glove drying rooms available to...

Broadbeach, Australia
Reviewed 4 days ago NEW

This is the second time we have stayed at The Crystal and after seven years we have found the service still to be good. The situation in the village is great so central. The accommodation spacious and comfortable and the housekeeping staff excellent. Easy walking to both Whistler & Blackcomb Gondolas.

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Thank Diana W
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Diana, thank you for your review and hope that we do not have to wait another 7 years to welcome you and your party back for your third stay with us. Warm regards, Ian Lowe

London
Reviewed 5 days ago NEWvia mobile

We stayed at Crystal lodge for a skiing holiday in early February, it was the second visit to this hotel as it's so reasonably priced and well situated in the village. The walk to the main gondola is only 2 minutes and it's the same for many bars and restaurants. Rooms are large, clean and quiet. There is also a...

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Thank Readie2000
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for returning to us here at the Crystal Lodge. As an independent, locally owned and operated hotel we rely heavily on repeat guests like yourself. We look forward to welcoming you back the next time you are in Whistler for your third visit. Sincerely, Ian Lowe

Reviewed 1 week ago NEWvia mobile

I like the hotub at this place, and it's very close to the lifts and night life. All in all it's good value for your money, but it's not a luxury hotel. If the price is high then I suggest going on Whistler's website for last minute deals, you don't know where your going to stay till you pay, but...

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Thank mrvancouverbc
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your recent review. You are correct that outside of peak dates Whistler.com and Whistlerblackcomb.com offer 'hidden' hotel deals, however these deals are often the same early booking deals offered to guests when booking prior to either the August 31 or November 15 booking deadlines. Warm regards, Ian Lowe

Seattle, WA
Reviewed 1 week ago NEWvia mobile

The Crystal Lodge is in a great location with fast access to the ski areas and local restaurants. We had our dogs with us and they could not have been more helpful. I had never been to a hotel that provides dog bowls, blankets and towels. There is a manned ski storage room and the perform overnight tunes on your...

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Thank Sinnet33
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for taking the time to review the Crystal Lodge following your recent Whistler escape. I am pleased that your four-legged family member was pleased with our doggie amenities and look forward to welcoming all of you back again in the future. Warmest regards, Ian Lowe

Sammamish
Reviewed 1 week ago NEW

Crystal lodge was great with a great location in the village. Rooms were nice and clean. This place was great. I would recommend this hotel to anyone that is traveling to Whistler and looking to stay near the slopes.

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Thank Bobby A
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Bobby, thank you for your recent 5 star review of your experience at the Crystal Lodge. We look forward to welcoming you back again in the near future. Kindly, Ian Lowe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $127 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Whistler
#4 Best Value Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
19 questions
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Leeds, United Kingdom

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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away fro village stroll or on the quieter side”
 of 5 bubbles LeahMM01, 11 Feb 2017 | Read review
“Rooms away from the service trucks in the morning, but they may cost a little more.”
 of 5 bubbles peterbY4423HA, 29 Jan 2017 | Read review
“You are going to be out and about in the village so a lower floor makes that easier.”
 of 5 bubbles DABinYYC, 20 Dec 2016 | Read review
“get a suite if affordable”
 of 5 bubbles StephenCurry61, 19 Dec 2016 | Read review
“upgrade to the suite definitely worth the money”
 of 5 bubbles B7418ZKandyd, 17 Dec 2016 | Read review
5 of 5