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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 21-07-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Lodge Hotel
Updated 21-07-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 50 in Whistler
Location
Cleanliness
Service
Value
Travellers' Choice
Steps to the ski hill and seconds to shops, pubs, and restaurants, Crystal Lodge is a modern tribute to a rich history in the very center of Whistler Village. From single guest rooms to spacious loft suites, to a three-bedroom penthouse with sweeping panoramic views, the perfect room for every Whistler stay. After a day spent on the slopes or the trails, in the shops or the pub, the heated outdoor pool, hot tub, and ski/bike valet services at The Crystal are exactly what you want to come home to.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Hiking
Babysitting
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Complimentary Instant Coffee
Kids' meals
Snack bar
Skiing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, Filipino and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
73Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
Contact
4154 Village Green, Whistler, British Columbia V0N 1B4 Canada
Getting there
Rental CarsSee all Whistler car hire
3891Reviews39Q+A100Room tips
Reviews
Traveller rating
- 2,331
- 1,134
- 295
- 82
- 50
Time of year
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- English
Popular mentions
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Most Recent
Location? Great. Staff? The Best. Room? Large & comfortable. Didn't meet a person on the staff that wasn't eager to stop what they were doing to assist and make you the priority. The only negative is that I have to use up 200 characters to post this.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel's Favourite
This hotel really excelled in all aspects, especially during Covid. It was spotless and disinfected regularly. It was very easy to book pool/hot tub and gym sessions that were cleaned after every use. Our room met expectations and was quiet during our entire 2 week stay. This hotel is right at the base of Whistler on the village stroll beside everything you could possibly want or need. My daughter loved the robes they supplied for your stay. This hotel has such a warm and welcoming atmosphere with extremely friendly staff that will go out of their way to make your stay as best as it can be. Will be returning here! (I actually hope they continue with booking hot tub sessions as it prevents visitors "overstaying" and thus allows everyone to enjoy!)
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Date of stay: February 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from I Lowe, General Manager at Crystal Lodge Hotel
Responded Feb. 21, 2021
Denise, thank you for choosing the Crystal Lodge for your recent visit to Whistler. Thank you for acknowledging the efforts our team has made during at these times ensure a safe experience for both guests and our employees. We very much look forward to welcoming you and your family back again in the near future. Warm regards, Ian Lowe
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This was stop number 4 on our tour of Western Canada, having started out at Calgary (from the UK) - then via Banff, Jasper, Sun Peaks and eventually Whistler. Some observations: 1. A lovely hotel in the centre of the village. 2. Great location. 3. Convenient parking directly beneath the hotel, which helped with an early morning departure. 4. A comfortable bed, at the back of the hotel, which thankfully made for a good night’s sleep. 5. Pleased we were not allocated a room at the front of the hotel, as the noise coming up from the ‘Village Stroll’ would have caused some difficulty with sleeping. Overall, yes a nice hotel, but if you want the guarantee of a good night’s sleep, then insist on a room at the back!
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Date of stay: June 2022
Helpful
Really enjoyed our visit. The hotel is centrally located in the Village so walking distance to all restaurants and shopping. Beautiful, modern architecture; very clean and nicely decorated rooms; friendly and efficient staff. Easy parking in and out of the hotel.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Fantastic accommodation! Comfortable bed, mountain view, nice amenities, helpful front desk, clean, quiet, conveient location. Would recommend to anyone stayimg in the Lower Village. Will definitely stay there again.
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Date of stay: May 2022Trip type: Travelled
Rooms
Location
Service
Helpful
Response from Jared Sissons, General Manager at Crystal Lodge Hotel
Responded 2 days ago
Hello ctkitty555, We wanted to thank you for posting such an amazing review about your time at the Crystal. We are so glad to hear that you would recommend us to anyone and that you would stay with us again! We truly love making new friends and hope to see you again really soon.
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Best location and price point in Whistler Village. So great for people with limited mobility or mobility problems to be so centrally located. Dog friendly is a huge perk. Starbucks to start the day and Spag. Factory for the evening is a plus!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jared Sissons, General Manager at Crystal Lodge Hotel
Responded 3 days ago
Hello 5gd8adtdnl, I wanted to thank you for staying with us and writing such a nice review about your experience at the Crystal. Great to know that you loved our central location and our dog-friendly policy. We are glad to hear you enjoyed Starbucks and Old Spag. Factory onsite. Hope to see you again really soon,
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Great location, great accommodations. We would have thoroughly enjoyed our stay however 3 or our 5 nights were sleeps because of a group of kids running up and down the halls banging on all of the doors, waking us and our toddler. I felt like I needed a vacation from my vacation after this stay. The Crystal Lodge needs to refine their noise policy.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jared Sissons, General Manager at Crystal Lodge Hotel
Responded 3 days ago
Thank you for taking the time to share your review with us. Although we were happy you enjoyed some aspects of your stay, we were disappointed to learn about your experience with the noise. For this, we would like to sincerely apologize. We understand that you are a loyal guest of the Crystal Lodge and we would like the opportunity to invite you back with a credit for a future stay certificate valued at one night. If you would like to extend your stay for longer than one night, our reservations agent would be happy to provide you with our best available rate. Should you be interested in this option, please let us know at tweitzel@crystal-lodge.com Again. we apologize for the noise you experienced and hope that the credit for parking, along with the credit for a future stay certificate will ensure a continued relationship. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Perfect ski hotel. The room was clean and looked like it had been renovated not so long ago. I travelled with a friend and we had a room with 2 double beds. I was not a very spacious room, but it was a good compromise as the price per night was reasonable and the hotel is very close to the lifts. Really appreciated the ski valet service!
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Date of stay: March 2022Trip type: Travelled
Room Tip: Use the ski valet service!
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Helpful
Response from Jared Sissons, General Manager at Crystal Lodge Hotel
Responded 5 days ago
Hello Travel0014, We wanted to thank you for taking the time to write a review about your experience at the Crystal. We are so happy to hear you enjoyed your stay and really appreciated the ski valet service. Thank you again for staying with us and we hope to welcome you back really soon!
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We stayed at Crystal Lodge because of the value and proximity to Whistler gondola. It really was a 2 min walk to the lifts. We were there for a week of summer skiing, but the same convenience could be applied for mountain biking.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jared Sissons, General Manager at Crystal Lodge Hotel
Responded 5 days ago
Hello Chinochulo, Thank you for taking the time to write a review we are so glad to hear you really enjoyed the location of the hotel and our 2 min. walk to the lifts. Glad you enjoyed the summer skiing!
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I can’t comment on the value, as we booked through a travel agent and did not get individual hotel costs. However, our stay at the crystal lodge hotel was excellent. The location is wonderful and the staff were very helpful. We now just need to persuade our friends to come back for skiing!
Read more
Review collected in partnership with this hotel
Date of stay: June 2022
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jared Sissons, General Manager at Crystal Lodge Hotel
Responded 5 days ago
Hello aabaker828, We are so happy to hear you enjoyed your stay at the Crystal and rated your experience so high. We are happy to know that your stay was "Excellent" and that you found our staff very helpful. Thank you again for staying with us and we hope you convince your friends to come back for skiing!
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PRICE RANGE
US$136 - US$284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel whistler, crystal lodge whistler
LOCATION
CanadaBritish ColumbiaWhistler
NUMBER OF ROOMS
158
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Claim Your Listing Frequently Asked Questions about Crystal Lodge Hotel
Which popular attractions are close to Crystal Lodge Hotel?
Nearby attractions include Escape! Whistler (0.06 km), Whistler Blackcomb (0.1 km), and Whistler Museum (0.4 km).
What are some of the property amenities at Crystal Lodge Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crystal Lodge Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Crystal Lodge Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Crystal Lodge Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Crystal Lodge Hotel?
Conveniently located restaurants include Rocky Mountain Chocolate Factory, Quattro At Whistler, and Basalt Wine And Salumeria.
Are there opportunities to exercise at Crystal Lodge Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Crystal Lodge Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Whistler.
Are any cleaning services offered at Crystal Lodge Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crystal Lodge Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crystal Lodge Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.