...The location on the village stroll was perfect to get around the village to explore Whistler...

...However, it can be quite noisy at night because of the location...

...The hotel is beautiful and very modern, in prime location right in the heart of Whistler Village. The location is literally steps away from shops, restaurants cafes and bars and the hills are so easily accessible by gondola too...

Crystal lodge was the perfect location to stay in whistler. The location was very close to gondolas and positioned where walks were minimal to any location ...

...Our 14 year old son wanted to mountain bike, and this location was awesome as we were just a minute walk from the bike gondola and we had a bike rental place just downstairs...

Booked this hotel on a last minute get-away through Expedia based on price, reviews and location... Clean, great location and a great room...

Staff were very friendly and accommodating Location was great close to everything we were interested in...

...Great location right in the heart of Whistler but no issues with noise (& that’s something we take seriously)...

Had a big Birthday and wanted to treat myself - I selected the hotel carefully as I was looking for a central location with my own room, a pool, hot tub and easy access to food...

...The location is amazing, right near the ski lifts and the ski valet is very helpful...

The Crystal Lodge Hotel is in a really good location, close to the lifts for both Whistler and Blackcomb...

...The location, impeccable service, comfortable accommodations, and outstanding dining options made my trip memorable...

If you’re looking for a base location to explore the mountains, Crystal Lodge is perfectly located...

...But for the convenience of its location to the main village lifts as well restaurants and other services, it can’t be beat...

...Being in this great location means there is some late night village noise but nothing earplugs won’t fix :)...

...The location was perfect for walking to both the Whistler and Blackcomb gondolas...

...Location is a prime, shops, gondolas are very close, walking 3-5 mins...

...The hotel is in a very convenient location in town with shops, restaurants and the gondolas all within easy walking distance...

This location is perfect for accessing the lifts in the morning...

Can’t beat the location, but it’s a bit noisy on the weekends (our room faced the village) Rooms had all we needed and were comfortable...

...The soaker tub didn’t get used but it was very inviting!...

...The room was a very good size for our 2 night visit, very modern, clean and had everything we needed, including a small wet bar area with a microwave and a fridge to keep water etc cold...

...The main bedroom has the wow factor, with a high ceiling and massive comfy bed...

...Beautiful room, great staff who even took the time to write a personalized birthday card for my daughter...

...Room was beautiful , comfortable , quiet , well equipped and the staff extremely thoughtful and helpful ...

...The Junior King Suite exceeded expectations...

...Our suite was very bright and spacious with a great view of the village and plenty of blinds plus room darkening shades...

...It was a nice touch to have complimentary champagne set up in the room to celebrate my daughter’s 19th birthday. Close to Moe Joe’s where the amazing DJ C-Stylez had the crowd on the dance floor all night!...

...The bathtub and walk in shower in our suite were very nice ^_^...

...We also took advantage of the Crystal Lounge and enjoyed the atmosphere taking in the World Junior Ice Hockey championship game...

...The hotel was beautifully decorated for the festive season, and had festive drinks and nibbles in the lobby on several occasions during our visit, plus children’s activities...

...They even put a small bottle of champagne in the room for my husband’s birthday...

...The room was warm and inviting and surprisingly large...

...Comfortable beds and quiet rooms...

...She upgraded our room to make sure we got exactly what we wanted...

...Room was cozy although no view, just a cement wall...

...Crystal Lodge is in Village Center...

...The rooms were tastefully done, the bathrooms had good bath products...

...Great room with everything needed and big comfortable bed. Love the mini bar and little touches they provide such as washing detergent...

...The only issue I've ever had was when the karaoke bar was full and I was unable to get in with a rude bouncer at the door...

...Upon check in, we were upgraded to a deluxe room at no charge, which we were very excited about... The beds (from mattresses to pillows to linens) were beyond comfortable, as were the robes and slippers supplied in room... Check out was easy- just text the front desk and leave the key cards in the room...

...The hotel has provided ear plugs. Rooms are renovated to contemporary style...

...Rooms were updated and spotlessly clean. We were upgraded to a suite which enabled us to pick up some breakfast items from the grocery store (also close to hotel)... Direct access to Starbucks from hotel for the coffee fans…My only suggestion would be for light sleepers would be to request a room on the back side of the building...

...The room was a bit too small, the bed sheets were stained and the pillows were not comfortable at all...

We booked on the hotel website and made several calls to the hotel prior to our stay... When our room was ready, we had been upgraded from a double to a large room with two queens, and all of our bags were waiting for us in the room... The guest room was beautiful and well-appointed...

Booked this hotel on a last minute get-away through Expedia based on price, reviews and location... Clean, great location and a great room... The room came very well equipped with cutlery, plates, toaster, fridge, bathrobes, slippers etc... Comfy bed and very nice bathroom...

...We were pleasantly surprised as we got a fantastic deal for a 5 night stay. We enjoyed our large room (king bed and pull out couch), and loved sitting on the balcony overlooking the village...

...There was noise at night, so I'd recommend families and light sleepers locate rooms facing away from the village...

...We had a problem with the toilet in our room and they were immediately responsive. The only issue was our room was on the 2nd floor, but after taking the elevator, there is a small flight of stairs that meant we had to take everything off the carts and carry them up the few stairs and down a long hallway to our room... Not really a big problem but inconvenient for a luxury hotel... Fortunately, the rooms are well insulated and the sound was not a problem at night...

...The girl that served us on arrival at the desk was exceptional and very accommodating The room was great and very clean...

...It’s one of the closest hotel to Whistler gondola. Clean and modern room and relatively spacious... We used the laundry room for $2 each load which is affordable...

...Pro’s Proximity to gondolas Room size ( loft suite for 6 ) Hotel amenities, 2 restaurants, Starbucks, ski valet, games room, boot room, pool hot tub and sauna Cons Extremely squeaky springs in sofa bed Exterior noise The room was huge with 3 double beds and 2 bathrooms. Ask for room away from village stroll to avoid noise from late night revellers ( Beacon Pub ) and early morning delivery trucks... All I all it was a great stay and the Pro’s far outweighed the Cons...

...Formerly the Nancy Greene Olympic Lodge, the Crystal Lodge has been the only place I’ve stayed in Whistler for decades...

...The room was a lovely size, meaning there was still ample room for us all to relax when we got in from skiing. Everything was immaculate: well-maintained and clean... There were also boot rooms, with heated boot and glove pegs, plus washer/driers, which could be invaluable if you’ve packed light!...

For the premium price the rooms need an upgrade. One item that can't be fixed is size of room, 220 sq ft... Recommend a hotel further from the lifts if the room size and amenities are important to you...

...Unfortunately the appearance made it seem like the hotel doesn’t take care of updating or maintaining the appearance of the rooms...

...The room was very tight for my family of 3, amenities are somewhat old, house keeping services aren’t very thorough and reception staff couldn’t really help me with planning my activities around town during my stay there... But honestly, if I can find good room rates at other hotels, I may prefer to try another hotel instead...

...When we checked in to our 3 bedroom penthouse on Wednesday the service was very poor, no smile , no welcome, no “how was the drive” no offer to help with bags/luggage...

We enjoyed our 2 night stay in the deluxe studio room, it was very spacious and clean... Our room had a balcony overlooking the village... Despite the liveliness outside, inside the room was quiet and we couldnt hear all the noise outside...

...I wish the room had some cooking facilitys so your not forced to buy food every day, because it’s no cheap around Whistler...

...I was very happy with the cost- there are various discount options available on the site, and I got an incredible price...

...Snacks, beverages, etc were available for purchase for a reasonable price which was nice as we didn’t have to run out and grab things upon our arrival...

We booked on the hotel website and made several calls to the hotel prior to our stay... The price-point was very reasonable in comparison to similar properties in the village...

Booked this hotel on a last minute get-away through Expedia based on price, reviews and location...

When we arrived at The Crystal Lodge we were asked for a credit card holding deposit of $100 which we were assured by reception would be returned when we checked out at the end of our stay... After travelling home to the UK I was disappointed that the hotel had charged us a portion of the deposit (plus an international transaction cost) without explanation... This has left a sour taste particularly as we had left room service a generous tip... When we checked into our room I moved all of the mini bar items to one side, knowing that such items are often very expensive... Our stay was clearly disappointing at The Crystal Lodge and not what we had enjoyed at other hotels in BC and Alberta during our 3 week visit...

...We are already paying to stay at your hotel, and the only way for most of us to get there is to drive and then we have to pay for parking. Coming to visit Whistler is already expensive enough without added expenses that don't get you anything except a parking spot...

...On site parking is 25$ a night, but you will find that this is the standard price all across Whistler...

...Clean and modern room and relatively spacious... We used the laundry room for $2 each load which is affordable...

...I would consider booking well ahead of time in future years to save money...

...They did allow rebooking at a different date but that was a major hassle (and we didn't get the room with a couch and kitchenette we had paid for bc not available on dates we had to rebook; no reduction in price however). Word to the wise, pay the extra for the refundable room - it's really annoying to have to do that when the room is ridiculously priced to begin with and would easily be rebooked by them, but better than losing thousands...

...The result was an increase in price and the loss of the on site breakfast... I would recommend shopping at the grocery and eating in your room rather than trying to find what you like in the nearby restaurants...

The Crystal Lodge has got to be one of the best values in Whistler given the amenities and service...

The penthouse that I’ve rent at the Crystal Lodge was too pricey for the quality of the equipment in the kitchen, the fireplace wasn’t working, the cleaning team was always coming at 5 o’clock at night after our ski day. They were also very cheap on letting things for free for example, the soap for the washing machine, the type of equipment that we needed to clean up the dishes after our supper or breakfast… so it’s not worthy for the big bucks that we paid for are staying over there ...

...Not worth price, but it’s Whistler, so I guess the demand is there, so they don’t need to worry about the quality as much...

...Overall rate felt little expensive considering in-room dining options were not available...

...The spaghetti factory restaurant was on the Lobby floor and provided us with great value food twice...

...I wish the room had some cooking facilitys so your not forced to buy food every day, because it’s no cheap around Whistler. If your looking to save money on food, old spaghetti factor, splits (for an awesome burger), and he warehouse group(not the best food but cheap) are good places...

...Front desk didn’t seem concerned, offered us no extra service or discount even after we complained we were waiting for hours...

...The reception allowed us to check in at no extra cost...

...Could not beat the special off-season rate so to the web site and sign up for emails. So glad I had done that and got notified of the special rates...

...The staff are always friendly, our room had a sheet on the couch, bowls, treats and a spare blanket for the dog. The room was exceptionally clean and comfortable...

Clean, comfortable, and fantastic location. Our room was a little small but we didn’t mind as it was clean and comfortable...

...Clean, great location and a great room. The room came very well equipped with cutlery, plates, toaster, fridge, bathrobes, slippers etc... Comfy bed and very nice bathroom...

...The room was very spacious, comfortable, and clean and had everything you need for a great stay including a fridge...

...The girl that served us on arrival at the desk was exceptional and very accommodating The room was great and very clean...

...The location cannot be more centric; king rooms are clean and refurbished; and the team at the fromt desk provides excellent customer service...

We enjoyed our stay at crystal lodge as it was convenient to everything, clean and the staff were amazingly helpful...

...The rooms were maintained and cleaned to a very high standard...

...The Deluxe King Room was spacious, clean and beautifully decorated... The housekeeping staff was friendly and helpful... Parking was $25/night and the underground parking was clean and well lite...

...Staff friendly and helpful, room clean and amenities what we needed...

...The level of cleanliness rivals any hotel I have ever stayed in...

Rooms were comfy, clean, bed was nice, and hotel staff provided good customer service...

...Everything was immaculate: well-maintained and clean...

...Friendly staff, clean hotel and room...

...Great location in the Village, excellent staff, very clean and comfortable rooms and beds. Always try and stay at the Crystal Lodge when visiting Whistler!...

...The Room was perfect and everything was very clean...

...The beds were comfortable and the room was very clean...

We enjoyed our 2 night stay in the deluxe studio room, it was very spacious and clean...

...The property is truly dog friendly AND very clean without dog odour...

...Clean everywhere and staff helpful and friendly...

...You may get some noise from the night time partiers, but we found it wasn’t too disruptive...

...There was noise at night, so I'd recommend families and light sleepers locate rooms facing away from the village...

...Throughout our 3 days we spent very little time in the room due to the excessive noise of several dehumidifiers in the corridor...

...Great location right in the heart of Whistler but no issues with noise (& that’s something we take seriously)...

...We had no issues with noise and the bed was large and comfortable...

...Pro’s Proximity to gondolas Room size ( loft suite for 6 ) Hotel amenities, 2 restaurants, Starbucks, ski valet, games room, boot room, pool hot tub and sauna Cons Extremely squeaky springs in sofa bed Exterior noise The room was huge with 3 double beds and 2 bathrooms. Ask for room away from village stroll to avoid noise from late night revellers ( Beacon Pub ) and early morning delivery trucks...

...Being in this great location means there is some late night village noise but nothing earplugs won’t fix :)...

...Bed was comfortable and the additional fan in the room was great for white noise (not just having the heat kick on and off all night like many hotels)...

...There was a bit of outside noise when the pubs closed down at 2am, but my kids slept through it...

...Despite the liveliness outside, inside the room was quiet and we couldnt hear all the noise outside...

I booked one night through Expedia and contacted the hotel to add on an extra night; they were very helpful, and I ended up cancelling my other booking and reserving two nights directly on the CL site... Upon check in, we were upgraded to a deluxe room at no charge, which we were very excited about... We also received a $15 gift card for Beacon, a nice little bonus... The beds (from mattresses to pillows to linens) were beyond comfortable, as were the robes and slippers supplied in room... Check out was easy- just text the front desk and leave the key cards in the room...

...We were presently surprised that not only is the property pet friendly, but they do not charge an extra fee, and they actually provide some amenities for the dog!...

We booked on the hotel website and made several calls to the hotel prior to our stay. Each time, the staff that helped me was attentive, courteous and knowledgeable... They were able to help me with my reservation, with arranging transportation to and from the property, with options for attractions in the area, and assured me that I could store my luggage upon arrival if my room was not yet ready... I was very pleased to have such great service even before arriving... Upon arrival, the front desk staff were just as helpful as their colleagues on the phone... Wonderful service, storing several sets of bags... When our room was ready, we had been upgraded from a double to a large room with two queens, and all of our bags were waiting for us in the room... The amenities and service were top of the line...

...Snacks, beverages, etc were available for purchase for a reasonable price which was nice as we didn’t have to run out and grab things upon our arrival...

...We found the hotel ok and parked for the 15 minutes allowed at the reception area to enable us to check in. The service was great and check-in was very quick... The staff were very helpful with any information we required... The room was a very good size for our 2 night visit, very modern, clean and had everything we needed, including a small wet bar area with a microwave and a fridge to keep water etc cold... The air con was very efficient as the weather was very warm when we were there in mid July...

The Crystal Lodge is at the center of the action - 100 meters from the main Gondola, with in-building parking, and all amenities one could expect...

When we arrived at The Crystal Lodge we were asked for a credit card holding deposit of $100 which we were assured by reception would be returned when we checked out at the end of our stay. Upon checking out 3 days later again reception confirmed this... This has left a sour taste particularly as we had left room service a generous tip... I contacted The Crystal Lodge by email without acknowledgement or reply... We still await an email response...

...We enjoyed our stay at crystal lodge as it was convenient to everything, clean and the staff were amazingly helpful. The bike valet was very convenient and the staff went above and beyond when our truck wouldn’t start and they were able to get the help we needed very quickly and had us on our way...

We had an incredible stay at the Crystal Lodge... They were able to accommodate an early check-in and were attentive to our every need during the stay... The room was exactly what we needed for a few nights in Whistler, and we would love to come back!... The staff was always kind, extremely helpful, and felt very intentional...

...But for the convenience of its location to the main village lifts as well restaurants and other services, it can’t be beat. The other guests you meet in the hot tub are usually friendly and often fascinating, the staff is unfailingly nice and accommodating... Although I don’t go to Whistler every year like I used to, I’m always welcomed back like a valued regular guest...

...Can walk to the lifts in full gear and not arrive feeling like you already skied a full day... They did allow rebooking at a different date but that was a major hassle (and we didn't get the room with a couch and kitchenette we had paid for bc not available on dates we had to rebook; no reduction in price however)...

When checking into the The Crystal Lodge Hotel, it was like get an honorary locals pass. The way the staff greet, help and immerse their guests is amazing and created a sense of belonging... The tips and tricks the staff provided while planning and staying in Whistler was helpful...

Highly recommend Crystal Lodge... The staff always went above and beyond in accommodating our requests, answering questions and providing recommendations for restaurants and stores...

...The room was a lovely size, meaning there was still ample room for us all to relax when we got in from skiing. Everything was immaculate: well-maintained and clean... Staff were incredibly helpful and knowledgable... The ski valet service is fantastic: drop your skis/boards off and collect again the next day... There were also boot rooms, with heated boot and glove pegs, plus washer/driers, which could be invaluable if you’ve packed light!... We loved our stay and would absolutely recommend this hotel to prospective visitors...

...When we came to shoot the review video the service was extremely pleasing and outright excellent... When we checked in to our 3 bedroom penthouse on Wednesday the service was very poor, no smile , no welcome, no “how was the drive” no offer to help with bags/luggage... I also hear you are now charging for electric vehicles to park as well... The fact that I had to go to the front desk to talk to someone and no apology had been offered with or without compensation is a broken customer service process... As for the bird I can tell you it most likely had a right damaged wing and it was approximately 10 minutes from a phone call to the front desk to when the maintenance person came to the room...

...Both villages are adjacent to one another and comfortably walkable between them. Most of the well reviewed breakfast and lunch spots are found in Village North whereas the dinner spots are found mainly in Center... Crystal Lodge is in Village Center... The room was very tight for my family of 3, amenities are somewhat old, house keeping services aren’t very thorough and reception staff couldn’t really help me with planning my activities around town during my stay there...

...Front desk was confusing and conflicting when answering requests. We came during off season and was told they were full so they couldn’t accommodate our request...

...After we complained about the hot tub, we received a parking pass as “compensation.” However, at least once (night), we had to park outside because the parking lot was full...

...The hot tub and pool were good albeit a bit small and not enough chairs. The staff were friendly but unfortunately not very helpful when we requested a larger boardroom to meet the needs of our large group... The Starbucks would have been convenient but unfortunately closed early at 1pm (10am one day!)...

Our daughter choose this Hotel for her wedding accommodations for their small intimate wedding of 17... The front desk personal were very helpful in assisting us when we needed it...

Fantastic hotel right in Whistler Village. Great location close to all amenities... Rooms were updated and spotlessly clean... We were upgraded to a suite which enabled us to pick up some breakfast items from the grocery store (also close to hotel)... Direct access to Starbucks from hotel for the coffee fans…My only suggestion would be for light sleepers would be to request a room on the back side of the building...

The Lodge is located along Village Stroll, just steps away from all the bars, restaurants, and shops of Whistler. There was a grocery store and liquor store within a 5 minute walk, perfect for picking up a picnic to take to one of the nearby lakes... We made good use of the pool and sauna, which was a nice treat during a heat wave... Finally, a big thank you to the shining front service and housekeeping teams who were all so lovely and helpful... We thoroughly enjoyed our stay at Crystal Lodge and would have no hesitations recommending it to family and friends...

...We sign up for the extras that come with the bike package (e.g. room cost savings, bike valet, Beacon Pub gift card, etc)... Excellent location and roomy rooms, plus many come with a balcony...

This was our first stay in Whistler and in the Crystal Lodge. The Crystal has a valet for your skies, the lifts are really close and after a day skiing it is fine to go for a swim or sit in the hot tub...

...We stayed in a king room with full kitchen. Room was large and spacious and well updated... It had everyone thing we needed to cook our meals, except paper towels and a sponge to do dishes but there was a dishwasher to use... The gym wasn’t great but they had a cool game room... There was a hot tub, pool, and sauna to be used...

The Crystal Lodge has got to be one of the best values in Whistler given the amenities and service. Ski valet and parking are quite convenient... The level of cleanliness rivals any hotel I have ever stayed in... It is central to both Whistler and Blackcomb gondolas and you can walk almost everywhere... It was wonderful to have access to a dry sauna after a day on the slopes... Staff is attentive, helpful and generally friendly...

...Can walk to the lifts in full gear and not arrive feeling like you already skied a full day... They did allow rebooking at a different date but that was a major hassle (and we didn't get the room with a couch and kitchenette we had paid for bc not available on dates we had to rebook; no reduction in price however)...

...Back in Whistler for first time since 2003 and chose the Crystal Lodge this time round based on great reviews and position in the village. Pro’s Proximity to gondolas Room size ( loft suite for 6 ) Hotel amenities, 2 restaurants, Starbucks, ski valet, games room, boot room, pool hot tub and sauna Cons Extremely squeaky springs in sofa bed Exterior noise The room was huge with 3 double beds and 2 bathrooms... All I all it was a great stay and the Pro’s far outweighed the Cons... Gondolas are literally 100 metres from the door... Loads of restaurants within 5 minutes and a large grocery store...

...It is a nice hotel and is very close to alot of the stores and restaurants nearby... Our room was fine, and we had a view of the ski area... We had to put our toothbrushes, toothpaste, floss, etc outside of the bathroom on a counter... The sides of the tub were pretty high... We wished that the hotel had breakfast included...

Highly recommend Crystal Lodge. The room was large, clean and vey quiet... The staff always went above and beyond in accommodating our requests, answering questions and providing recommendations for restaurants and stores... The location was perfect for walking to both the Whistler and Blackcomb gondolas...

...Centrally located within the village, close to gondolas, supermarket, chemist and restaurants. The Junior King Studio Suite was spacious, well laid out and comfortable, the balcony was a bonus.I will book this room again... My family had lofts which had a narrower layout, they loved my room but of course they have children, although there was a pull-out sofa in my room, so there is that option also...

...We were met with fantastic accommodation which was so close to the gondolas that we could have crawled there. We certainly appreciated the proximity as carrying skis in boots that felt too tight was not ideal... The room was warm and inviting and surprisingly large... We were on the 3rd floor so loved the high ceilings... The spaghetti factory restaurant was on the Lobby floor and provided us with great value food twice... Drinks were provided in the lobby on two occasions after a long day of skiing... My husband and children loved the outdoor spa and pool and I loved the fact that I could access a washing machine and dryer to wash clothes... I cannot fault the accommodation and we are planning our next trip to Whistler from Australia...

...Our family had a Deluxe Queen Studio, which had 2 large beds, plus a generous sofa bed, meaning our children could have a bed each. The room was a lovely size, meaning there was still ample room for us all to relax when we got in from skiing... Everything was immaculate: well-maintained and clean... The hotel was beautifully decorated for the festive season, and had festive drinks and nibbles in the lobby on several occasions during our visit, plus children’s activities... Staff were incredibly helpful and knowledgable... The ski valet service is fantastic: drop your skis/boards off and collect again the next day... There were also boot rooms, with heated boot and glove pegs, plus washer/driers, which could be invaluable if you’ve packed light!... We loved our stay and would absolutely recommend this hotel to prospective visitors...

Great hotel, very close to gondolas for both mountains. The snowboard valet service was very nice not to have to walk around with a wet board all over and in the room... Location is center of village, and everything is steps away walking distance... Overall amazing place to stay will come back for sure!...

Our room was a king suite and it was excellent. New, large size, useful kitchenette... Bathroom was large and beautiful with great soaker tub... Bed was comfortable and the additional fan in the room was great for white noise (not just having the heat kick on and off all night like many hotels)... Super convenient location made for a great trip...

Easy access to the village, available parking on site... For check-in you can park outside unload your luggage and then after checkout you can park the car...

...The only thing that was disappointing was that the hot tub was to cold and didn’t really get hot, you were freezing in it. We also couldn’t use the gym cause there ended up being a leak... Overall we enjoyed our stay and will definitely stay there again...

...Rooms were nice and beds were comfortable. The amenities were underwhelming (pool was dirty) or unavailable(hot tub not working and games room only a available in the winter)...

People were friendly, but the hot tub was not working, and we were not told in advance... After we complained about the hot tub, we received a parking pass as “compensation.” However, at least once (night), we had to park outside because the parking lot was full...

...The hotel room was nice, good size but no housekeeping services for our entire 5 day stay!... The hot tub and pool were good albeit a bit small and not enough chairs... The Starbucks would have been convenient but unfortunately closed early at 1pm (10am one day!)... Location is good; walking distance to most everything...