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Crystal Lodge Hotel

Booking.comUS$81*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$95*
US$81*
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US$95*
US$95*
US$81*
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Crystal Lodge Hotel
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2,517 Reviews from our TripAdvisor Community

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Showing 2,415: English reviews
Lantzville, BC, Canada
Reviewed 1 week ago

Have visited Whistle Village several times, and we always stay at the Crystal Lodge Hotel. The hotel is consistently comfortable, and the staff welcoming and helpful. Its location in the centre of the village couldn't be better. Easily accessible underground parking.

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Helpful?
Thank Mel_Petr
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Mel, thank you for recently returning to the Crystal Lodge. We very much appreciate our ongoing patronage and look forward to many more visits in the future. Kind regards, Ian Lowe

London, United Kingdom
Reviewed 1 week ago

I stayed here for 10 days with a group of friends. Pick-up from the airport was a little slow because some passenger's luggage never arrived so we had to wait until that was sorted. The journey from airport to the hotel was scenic and a great contrast from city to mountains. The reception had a welcoming fireplace with a couple...

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Helpful?
Thank Cynthia A
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Cynthia, thank you very much for your exceptionally accurate and detailed review of the Crystal Lodge here in Whistler village. I hope we have the opportunity to welcome you back again in the summer season as I am confident you would enjoy the resort as much if not more. Thank you again for taking the time to provide such a...

Reviewed 1 week ago

Nice, clean hotel. Great location! Our room had a mini kitchenette, which was very useful. Our room faced the village stroll and wasn't noisy at all. Would definitely stay here again if/when we come back to Whistler.

Review collected in partnership with this hotel
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Thank v17902017
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your review and we look forward to welcoming you back to Whistler again in the near future. Warm regards, Ian Lowe

Cloverdale, British Columbia
Reviewed 1 week ago

I felt the room was just thrown together for the next guest. The bed was thrown together it seemed, getting out of shower and looking at another guests left over gum next to my towels made me a little uneasy ! Rooms are not given the once over, seems a little rushed.

Review collected in partnership with this hotel
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Helpful?
Thank blswift
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

I am very sorry to hear that the level of housekeeping was not where it should have been for your recent stay at the Crystal Lodge. We pride ourselves for having a very passionate, engaged team with strong attention to detail and your observations are certainly not up to our high standards. We will use this feedback as an opportunity...

Rock Creek, Canada
Reviewed 1 week ago

We love this place so much it is the only place we ever stay at . The staff are so nice and very caring . Rooms are clean and bright . The beds are so comfy your bound to stay in bed a long time lol . If you decide to cook your meals in the room you basically have...

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Helpful?
Thank Marie J
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Marie, thank you for your recent review of your experience at the Crystal Lodge. We are pleased to read that you and your party enjoyed themselves and that the room and suite provided everything you were looking for. I would like to remind future travelers that only a limited number of our rooms offer full kitchens. We look forward to...

Toronto, Canada
Reviewed 1 week ago

Nice rooms, good prices. Good amenities. Perfect location for skiing and restaurants. Not the best view. Very clean and comfortable. If you get a good deal this is a good medium caliber hotel. I wood stay here again.

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Helpful?
1Thank Debra M
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Debra, thank you for your review. We offer a variety of views from our guest rooms (courtyard, village stroll, mountain) thus would recommend that when booking again to ask our reservation agent for a specific view so that we can ensure we match you with your desired aspect. Kind regards, Ian Lowe

Vancouver, Canada
Reviewed 2 weeks ago

My favorite place to stay in Whislter. Staff is super friendly, rooms are very clean and nicely decorated, and can't beat the location right in the village. My only complaint is the noise from the hallway and upper floors.

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Helpful?
Thank Natalie N
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Natalie, thank you for taking the time to review the Crystal Lodge following your recent Whistler vacation. We hope to welcome you back again soon. Sincerely, Ian Lowe

North Vancouver, Bc And Montreal, Quebec
Reviewed 2 weeks ago

A well located, clean, comfortable and service oriented hotel! Access to the Village Stroll makes for easy shopping. Great bookstore! Lots of good locations to sit and relax, enjoy the views and the hustle of the village. Exceptional evening at the Bearfoot Bistro!

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Helpful?
Thank Sally G
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your 5 star review of the Crystal Lodge. Armchair books is indeed a little gem of a store for books of all ages and is locally owned and operated. We are pleased you enjoyed the hustle and people watching the village stroll has to offer. Two of the best restaurants to take in this atmosphere are Beacon...

Lancaster, United Kingdom
Reviewed 2 weeks ago via mobile

Visited Whistler as part of a tour around Rockies and surrounding area but never again! Crystal Lodge itself is good. Modern and clean. Girl on reception was welcoming and helpful and car parking is underneath hotel so convenient. Whistler itself was a big disappointment- the Canadian equivalent of Center Parcs. Why people pose around here is beyond me- it's the...

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Helpful?
Thank jaffacakes1
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your candid review of Whistler and the Crystal Lodge. I am pleased that you enjoyed the hotel but deeply disappointed that the resort of Whistler did not live up to its expectations. It is unclear from your review exactly what you did not enjoy about the resort but would welcome additional insight as I also sit on...

Greater London, United Kingdom
Reviewed 2 weeks ago

Really nice hotel right in the middle of things. Room well appointed and comfortable. It had everything we needed. Staff were lovely and very friendly. Would recommend especially for self catering. The kitchenette had everything we needed

Review collected in partnership with this hotel
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Helpful?
Thank Wineros
ILowe, General Manager at Crystal Lodge Hotel, responded to this review

Thank you for your review of one of our Deluxe room products here at the Crystal Lodge. We look forward to welcoming you back again in the future. Sincerely, Ian Lowe

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Crystal Lodge & Suites offers an unbeatable location in Whistler village, with a wide variety of rooms, lofts & suites, shops, restaurants and amenities to suit your every need. Just steps away from both Whistler and Blackcomb gondolas. The Crystal offers the most retail shops and restaurants attached to any one hotel in Whistler. Starbucks, Roots, Lululemon, Beacon Pub & Eatery, Wild Wood Pacific Bistro, Basalt Wine & Salumeria, and CanSki, to name a few. As a guest you will enjoy the benefits and discounts with our exclusive Crystal Advantage program. In addition to our location, rooms and services, you can also enjoy our heated outdoor pool, hot tub, sauna, fitness room, award winning 4 star service, complimentary wireless internet, heated underground parking, complimentary ski and bike valet. Your perfect whistler experience "at the centre of it all." ... more   less 

Additional Information about Crystal Lodge Hotel

Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Region: Canada > British Columbia > Whistler
Price Range: $128 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Lodge Hotel 3.5*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, TravelUp, Priceline, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Crystal Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Hotel Whistler
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler
Hotel Style:
#1 Best Value Hotel in Whistler
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Lodge Hotel staff and other travellers.
20 questions
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Questions? Get answers from Crystal Lodge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 3 floors with rooms. Rooms over the pedestrian mall area do get a bit of noise, but quieted down by 10 PM”
EESTravels, 25 May 2017 | Read review
“Ask for the pool view”
CynthiaA8, 16 May 2017 | Read review
“I gave rooms an average rating due to the array of different rooms. Find out what your room has beforehand.”
Sasssiest, 11 May 2017 | Read review
“Lofts king suite are very spacious”
43lepetitd, 9 May 2017 | Read review
“Both rooms we stayed in were nice and quiet as well. Iam sure they might be a bit noisier on the weekends, or during peak times.”
Dusty482014, 5 May 2017 | Read review
5 of 5
Booking.com
US$81* /night
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Expedia.comUS$95
TripAdvisorUS$81
TravelocityUS$95
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*Disclaimer
Prices are for 1 room, 2 adults
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