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Crystal Lodge Hotel

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Traveller (367)
Room & Suite (528)
Pool & Beach (19)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,933)
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2,804 results
Traveller rating
1,618
863
224
63
36
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1,618
863
224
63
36
Show reviews that mention
All reviewsold spaghetti factorygreat locationwhistler villageski valetcentral locationloft suitefront desk staffpool and hot tubwould definitely stay here againrestaurants and shopsking bedski tripgrocery storeunderground parkingfull kitchenbasaltskiing
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21 - 25 of 2,804 reviews
Reviewed 4 weeks ago

This was a special family trip for us and I wanted it to be special. Staying at Crystal Lodge I think I made the right decision and we were all delighted by cleanliness, hospitality, location, and view from our room.

Review collected in partnership with this hotel
1  Thank devarshi2018
Response from ILowe, General Manager at Crystal Lodge HotelResponded 4 weeks ago

Thank you for choosing the Crystal Lodge to host you and your families recent Whistler ski holiday. We are delighted that it was a memorable experience and look forward to the opportunity to welcome you back in the future. Kind regards, Ian Lowe

Reviewed 5 weeks ago

We come to Whistler often but will never be coming back to this hotel. The rooms are super tiny but that's okay as you don't spend much time in the room. There was an half eaten apple under one of the beds, the fridge froze...More

Thank Simonandcass
Response from ILowe, General Manager at Crystal Lodge HotelResponded 4 weeks ago

Simon & Cass, as much as we strive to exceed the expectations of 100% of our guests, we very much appreciate you caring enough about our business to share your constructive feedback from your recent experience. Most of the items you mentioned are well within...More

Reviewed 5 weeks ago

Just spent an enjoyable three nights at the Crystal. Whistler mountain and village are wonderful playgrounds year round, and using the Crystal as a launching point is fabulous. It truly is in the center of it all, so for whatever you want to do, you...More

Review collected in partnership with this hotel
Thank Roger B
Response from ILowe, General Manager at Crystal Lodge HotelResponded 4 weeks ago

Roger, thank you very much for taking the time to provide your review so that hotel staff and future travelers alike are given a glimpse into your recent experience here at the Crystal Lodge. We very much look forward to your return. Kind regards, Ian...More

Reviewed 13 April 2018 via mobile

Really enjoyed our stay here. We were here for a week while skiing Whistler Blackcomb. Great location in the village . It was a Very short walk to both Whistler village gondola and Blackcomb gondola. The hotel has some nice businesses located within it. Starbucks...More

Thank Gemaroo
Response from ILowe, General Manager at Crystal Lodge HotelResponded 14 April 2018

Thank you very much for your detailed review of the Crystal Lodge following your recent week ski vacation in Whistler. You have provided great insight to future travelers. I would like to mention though that there is a grocery store next door to the hotel...More

Reviewed 12 April 2018

I was in the new section of the hotel for my first time at Crystal. I understand that the rooms are quite a bit more this year than they were last year so that is disappointing but the staff and the cleanliness was amazing.More

Review collected in partnership with this hotel
Thank vacation_story
Response from ILowe, General Manager at Crystal Lodge HotelResponded 14 April 2018

Thank you for your recent review of the Crystal Lodge. Our prices do increase year to year however there are ways to mitigate this increase by booking early (for winter rates prior to August 31st are guaranteed to be the lowest) or booking using our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$94 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$94 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (367)
Room & Suite (528)
Pool & Beach (19)
Dining (5)
Amenities (7)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Bek K
March 17, 2018|
AnswerShow all 3 answers
Response from Jan J | Reviewed this property |
Hi, There is also a free parking area not to far from the hotel. You can park, unload and then move your car to the free parking area. The hotel lobby has all the information. Greetings Jan
0
Votes
Nicola S
March 8, 2018|
AnswerShow all 2 answers
Response from louis l | Reviewed this property |
I do not know but you should get this information on the website, Whistler Blackcomp under the ski school
1
Vote
Nicola S
March 8, 2018|
Answer
Response from Dixiegals | Reviewed this property |
No idea ..was there in the summer
0
Votes
Room Tips
"There are rooms with balconies overlooking the street, but pay extra."
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"Lofts are terrible if there is a heat wave and no power."
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"Rooms on the village stroll side are noisier"
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"If staying for over a week, choose a upgraded room. Rooms facing the Main Street noisy at night."
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