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Pinnacle Hotel Whistler

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#12 of 49 Hotels in Whistler
Certificate of Excellence
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1,207 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel Whistler
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Showing 1,117: English reviews
Victoria Capital Regional District, Canada
Reviewed 3 weeks ago

It was a pleasant stay and with everything within a 6-9 min walking distance. Parking lot very compact making it hard to get out of a truck or SUV. Advanced notice on out standing payment would be great too.

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Helpful?
Thank gregoryh317
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello gregoryh317, Thank you for taking the time to review our hotel. If you ever experience issues with parking please do not hesitate to contact front desk to help you out. Kind Regards Sonia Anderson

Vancouver, Canada
Reviewed 3 weeks ago

Good value we enjoyed staying at this hotel. Clean room with good service. We stayed one night everything it was convenient to us shopping and dining.. We requested room service and we got the request delivered very quickly to our room.

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Helpful?
Thank 71seann
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi 71seann, Thank you for taking the time to review our hotel. We are just thrilled you enjoyed your time with us and we very much look forward to seeing you in the future. Kind Regards Sonia Anderson

Doncaster, United Kingdom
Reviewed 4 weeks ago

Disappointed that pool/tub not working & not being told prior to visit. Think prices should compensate for this & for lack of facilities in village (gondola closed for annual service/Xmas lights being put up/reperation of buildings etc) Hotel charge for PARKING disgusting!

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Helpful?
Thank jjacks_906047
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello jjacks_906047, Thank you for taking the time to review our hotel. As discussed with you we are so sorry that unplanned maintenance of the pool came up we apologize for any inconvenience. During the late fall it is generally whistler shoulder season and with it being quieter many business take the time to catch up on general maintenance. Having...

Reviewed 4 weeks ago

The queen suite was great with a lovely view of the trees and the fireplace really made it cozy. The bathroom seemed renovated. The rest of the room could have used an updated look but overall was very clean and comfortable. Only thing that was terrible was the high, wide window that wasn't covered by the valance! Very bright and...

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Helpful?
Thank Sweetpeas77
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Sweetpeas77, Thank you for taking the time to review our hotel we are so glad you enjoyed your stay with us. Also thank you for your feedback we have taken underadvisement. Best Regards Sonia Anderson

Berlin, Germany
Reviewed 5 weeks ago

Unfortunately I only stayed here for one night, I would have liked to enjoy the room a bit longer. Don't be fooled by the horrible reception area. I was almost shocked when I walked in, it looked quite dirty and worn, not inviting at all. The room on the other hand felt welcoming from the moment I opened the door....

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Helpful?
Thank ALs888
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear ALs888, Thank you for taking the time to review us we very much look forward to you staying longer next time. Kind Regards Sonia Anderson

Abbotsford, Canada
Reviewed 2 November 2016

Loved it! Loved the jacuzzi in the room. Views were amazing from our room. Room was very clean and comfortable. Kitchen was a nice asset that we didnt have to bring any utencils with us. Great location. Would stay again.

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Helpful?
Thank natalial947
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear natalial947, Thank you for taking the time to review our hotel. We are thrilled you enjoyed your time with us and and our facilities. We look to having you visit with us again. Kind Regards Sonia Anderson

Langley, Canada
Reviewed 26 October 2016

Good location and value. Hotel is close to the village area and the rooms are adequate with a fireplace and coffee machine. It is quiet at night and the staff is friendly. The parking is 19.00per night and the lot is very tight so if you have a large truck you will find it hard to park.

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Helpful?
Thank tammymB2855WW
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi tammymB2855WW, Thank you for taking the time to review our hotel, we are glad you enjoyed our hotel. If you find difficulty parking please donot hesitate to come back to front desk and we will try to find an alternative for you. Kind Regards Sonia Anderson

Vancouver, Canada
Reviewed 26 October 2016

You'll find everything you need there, including kitchen and Jacuzzi. Location is great, very close to everything, and quite, because is not in the noisy centre. Has own restaurant, but we chose another one, just in a few steps, next time will try the one in the hotel.

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Helpful?
Thank Kvitana
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear Kvitana, Thank you for taking the time to review our hotel. We are just thrilled your enjoyed a romantic weekend with us and very much look forward to seeing you in the furture. Kind Regards Sonia Anderson

Brisbane, Australia
Reviewed 24 October 2016 via mobile

We travelled with our two adult daughters. Booked two nights at a really good rate via an online booking site some months in advance. The room had two Queen beds as well as a full kitchen and a reasonably sized and newly renovated bathroom. It also had the obligatory spa bath in the sleeping area, quirky. Could have used some...

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Helpful?
Thank Simmos16
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear Simmos16, Thank you for taking the time to review our hotel, we are glad your family enjoyed your time with us. We do keep our parking fees among the lowest in the Whistler hotels and all online providers should have this information, i apologize if this was not the case. If you wanted to let me know our you...

Tarnow, Poland
Reviewed 23 October 2016

I've spent only two days in Pinnacle, but I had a very nice time. Clean, comfortable, great location. One bad thing - parking for 19 $/day....quite expensive, and nobody told me there's a 5 $ overnight parking across the street..

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Helpful?
Thank annapS9386CX
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Dear annapS9386CX, Thank you for taking the time to review our hotel we are so glad you enjoyed your time with us. Kind Regards Sonia Anderson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Pinnacle Hotel Whistler

Address: 4319 Main St, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
Region: Canada > British Columbia > Whistler
Price Range: $131 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pinnacle Hotel Whistler 3.5*
Number of rooms: 84
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Also Known As:
The Pinnacle Hotel Whistler
Pinnacle Hotel Whistler
Hotel Style:
#9 Business Hotel in Whistler
#15 Romantic Hotel in Whistler
#15 Family Hotel in Whistler
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel Whistler staff and other travellers.
6 questions
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Questions? Get answers from Pinnacle Hotel Whistler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the corner suite overlooking the pool. Lots of trees to look at!”
 of 5 bubbles Sweetpeas77, 7 Nov 2016 | Read review
“Make sure you know all the expenses before you check in”
 of 5 bubbles B1410HWmarkb, 22 Sep 2016 | Read review
“Bring ear plugs.”
 of 5 bubbles UelT, 22 Sep 2016 | Read review
“All Rooms are same...so not a problem...”
 of 5 bubbles Abhijit13, 4 Sep 2016 | Read review
“Ask for a room facing the pool. Park at the plaza parkade”
 of 5 bubbles F775PGsimons, 2 Sep 2016 | Read review
5 of 5
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