The Listel Hotel Whistler

Cons They do NOT provide breakfast. Maybe it is a Canada wide thing though (never stayed elsewhere here). Such a shame! Every other country I have skied in the breakfast is such a great start to the day and adds so much soul to the hotel. Although there is a place a few metres…

Date of stay: February 2019

Response from Doug A, General Manager at The Listel Hotel Whistler

Responded yesterday

Hello 491edw. Thank you for your review. I apologize that we weren't able to meet your expectation of breakfast on site. With our ideal location in Whistler, we are just steps away from numerous breakfast options. I hope our team was able to recommend the most ideal breakfast option for you. My apologies for for any billing errors. I am happy to hear our team notified this and rectified it right away. I'd be happy to hear further feedback from you regarding your concerns with our faucets and lamp switches. If you could contact us directly with further details on these items, it would be greatly appreciated. Thank you very much for your kind words regarding our staff and the service they provided. Providing excellent guest service is our primary goal, and our team will appreciate the recognition. We hope to see you again. Best Regards,

A well located, reasonably priced hotel in Whistler Village. It has quite basic amenities and lacks breakfast but has a nice Restaurant for late lunch and dinner with a great Oyster Bar and amazing service. The Hotel needs to update facilities a bit but the price is quite…

Date of stay: February 2019

Response from Doug A, General Manager at The Listel Hotel Whistler

Responded 4 days ago

Hello Ignacio D. Thank you for your review. I am happy you appreciated our location and price point. It is true we do not offer breakfast, as this is unavailable with the restaurant located within our building. I do hope you got to try one of the other breakfast restaurants, located just a few steps from our hotel entrance. With regards to our facilities, we are continually working on changes and upgrades, and recently completed re-carpeting of our guest hallways, and new drapes and sheers in every guest room. We will continue to work on initiatives like this, and hope you have a chance to stay with us again. Best Regards,

Great location and helpful staff provided great accommodation for our 10-day ski holiday. Room quite adequate for a couple and given the abundance of nearby facilities - restaurants, cafes, shops and supermarkets - not to mention the ski lifts, the hotel was a great base camp. …

Date of stay: February 2019

Response from Doug A, General Manager at The Listel Hotel Whistler

Responded 4 days ago

Hello Neil B. Thank you for your review. I am glad you enjoyed your stay with us, and appreciate the service our team provided. Thank you for sharing the tip regarding the shuttle bus, as I know many of our guests do transfer to us with this service. We hope to see you again. Best Regards,

Reasonable hotel but not perfect

Travelling with a friend I stayed for a week at the Listel Hotel Whistler. The location is great, just a short stroll to the gondola and close to restaurants and shops. I also found the tv and tech easy to work with and the wifi easy to use and it will connect to anything…

Date of stay: February 2019

Response from Doug A, General Manager at The Listel Hotel Whistler

Responded 4 days ago

Hello Adrianpp. It is true we had a significant flood recently due to a burst pipe, with a number of our guest rooms as well as our elevators damaged, and taken out of service. Our team has been doing their absolute best to have these aspects of the hotel fully operational, as soon as possible. Our first priority has been to ensure the safety of all of our hotel guests and staff, while providing a quality guest stay, even with the challenging circumstances. I am sorry we weren’t able to provide a late check out. Given the situation of numerous guest rooms out of service due to the burst pipe, we were challenged to offer this special request to any of our hotel guests. As we wanted to ensure all guest stays were accommodated, afternoon check outs were not possible. I am glad you enjoyed other aspects of our hotel, including our quality wifi and filtered water service. With regards to guest room configuration, I apologize if there was any miscommunication, as our rooms have either 2x Queen Beds or 1x King bed. I do hope you get a chance to stay with us again, as the restoration work due to the flood has progressed very well, with only a handful of rooms not in service at this time, and one of our elevators now operational. If you have an opportunity to discuss the details of your stay further, please reach out to me directly, and I’d be happy to do so. Best Regards,

Absolutely amazing and caring staff

I have never rated a hotel based solely on its staff before now. The Listel Hotel Whistler staff was amazing during a stressful medical situation. When a member of our ski group was evacuated to a hospital in Vancouver, every staff member we encountered was helpful and caring…

Date of stay: February 2019

Response from Doug A, General Manager at The Listel Hotel Whistler

Responded 4 days ago

Hello anitah. Thank you for your review and acknowledgement of our team, and their response to your group's medical emergency. The safety and well-being of our guests is our number one priority, and the caring team we have do their absolute best in that regard. I hope everyone is okay now. If we can be of any further assistance, please do not hesitate to let us know. Best Regards,

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For check-in, do all guests need to be over 21?

For the hotel-no it is very family friendly. For the Vodka Tasting tour which is only 1/2 in all of Canada-YES

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Is there a gym on premises or near by?

The Listel in Vancouver did.

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Car parking location and charge per night?

Car park is a bit expensive, can't remember how much, but is right under the hotel very convenient, you have to drive around the back to get to it. I seem to remember the entrance was a wee bit tricky to find.

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Where is car parking and is there a charge per night?

Sorry unsure do think there is any at the hotel

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Do the rooms have proper hairdryers in them, or just the ones attached to the walls in the bathroom which really don't work???

The ones on the wall but they were actually fine. Enjoy Whistler!

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